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#1 shenly

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Posted 10 November 2014 - 02:12 PM

Cannot get rid of dllhost issue.   Please help!

Edit: Moved topic from Virus, Trojan, Spyware, and Malware Removal Logs to the more appropriate forum.~ Animal

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#2 quietman7

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Posted 10 November 2014 - 08:18 PM

In order to assist you effectively, we need more specific information....please read :
Before you post about a problem, Some simple guidelines

What OS (Windows 7, Vista, XP) are you using?
What issues/signs (symptoms of infection) do you have?
What actions (security tools, scans have you taken so far?
Did the scans find any threats?
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#3 shenly

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Posted 11 November 2014 - 08:20 AM

Running Windows 7.   First Malwarebytes popped up a tracking cookie.  Ran a scan and deleted it.  Scanned again, same tracking cookie comes up.  Noticed dllhost.exe *32 several times in task manager.  Tried a system restore in case something infected the registry.   I have ran multiple scans - all are coming back clean.   I have used everything from Symantec to Malwarebytes.  Also TDSSKiller.   I have run FRST64, Adwcleaner, JRT, etc but most I just let scan and looked at the results to see if anything looks suspicious.   I have most of the logs.  However, when I use Internet Explorer it appears several dllhost will appear.   It is not causing the cpu utilization to go to 100%, but I am concerned there is still something there and don't want to take a chance.



#4 shenly

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Posted 11 November 2014 - 08:25 AM

I also ran Hijack This.  Some of the programs found some registry entries with SearchScopes in them and I deleted those.  There were also two other items I questioned: 

 

hklm\software\Microsoft\internet explorer\main, local page = c:\windows\syswow64\blank.htm

 

hkus\s-1-15-19\..\runonce [mctadmin] c:\windows\system32\mctadmin.exe (user 'local service')   and a second one that says 'network service'



#5 quietman7

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Posted 11 November 2014 - 08:41 AM

You may be infected with Poweliks.

Please download ESETPoweliksCleaner and save it to your Desktop logo.png
  • Double-click on ESETPoweliksCleaner.exe to start the tool.
  • Read the terms of the End-user license agreement and click Agree if you agree to them.
  • The tool will run automatically. If the cleaner finds a Poweliks infection, press the Y key on your keyboard to remove it.
    .
    1.png
    .
    .
  • If Poweliks was detected "Win32/Poweliks was successfully removed from your system" will be displayed.
  • Press any key to exit the tool and reboot your computer.
    .
    2.png
    .
  • The tool will produce a log in the same directory the tool was run from.
  • Copy and paste the contents of that log in your next reply.

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#6 shenly

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Posted 11 November 2014 - 08:49 AM

Just ran it and it says it didn't find Poweliks.



#7 quietman7

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Posted 11 November 2014 - 09:07 AM

This issue will require further investigation and a more comprehensive look at your system. Many of the scanning tools we use in this forum are not capable of detecting (repairing/removing) all malware variants so more advanced tools are needed to investigate. Since you already ran FRST64, its log should be reviewed along with a DDS log for further investigation.

Please follow the instructions in the Malware Removal and Log Section Preparation Guide starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running DDS which will create two logs. (Note: Windows 8.1 Users will not be able run DDS and create a log)
When you have done that, post your logs in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs or you're using Windows 8.1, then still start the new topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them. A member of the Malware Removal Team will walk you through, step by step, on how to clean your computer.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.


NOTE: Why we no longer ask for HijackThis logs: HijackThis only scans certain areas of a computer's system/registry to help diagnose the presence of undetected malware in known hiding places. Given the sophistication of malware hiding techniques used by attackers in today's environment, HijackThis is limited in its ability to detect infection and generate a report outside these known hiding places. This limitation has made its usefulness nearly obsolete since a HijackThis log cannot reveal all the malware residing on a computer. As such, HijackThis has been replaced by other preferred tools like DDS, OTL, Zoek and RSIT that provide comprehensive logs with specific details about more areas of a computer's system, files, folders and registry keys which may have been modified by malware infection.
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#8 shenly

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Posted 11 November 2014 - 09:52 AM

New post - http://www.bleepingcomputer.com/forums/t/555697/dllhost-requested-logs/



#9 quietman7

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Posted 11 November 2014 - 09:59 AM

Now that your new topic is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the information or any log(s) you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take several days to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

Note: I edited your topic to remove the second reply and put that info in the first for the reasons above.

If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.

To avoid confusion, I am closing this topic.

Good luck.
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