Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Problems with ads popping up in the browser


  • Please log in to reply
4 replies to this topic

#1 pablochan

pablochan

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:11:03 AM

Posted 10 November 2014 - 04:10 AM

Hi,

 

I'm having serious problems with ads popping up in my browser. They show up on every site I visit, at times covering up most of the page (pic: http://imgur.com/Nrg2j0A). In addition, multiple new tabs open up in the browser automatically, each containing some ad (http://imgur.com/a/kvg79). Lastly, the homepage in my browser has changed, although the url in the settings is still the same (http://imgur.com/yx7LV5H).

 

The OS is Windows 7. What should I do about this?



BC AdBot (Login to Remove)

 


#2 Alex&Vanko

Alex&Vanko

  • Banned
  • 1,394 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:12:03 PM

Posted 10 November 2014 - 01:12 PM

Hi pablochan and :welcome:
 
icon1348768721.jpgDownload Screen317 Security Check HERE and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do so

icon1337954655.pngPlease download MiniToolBox HERE to your desktop to run it.
Checkmark the following boxes:
* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (do NOT change any settings here)
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)

logo.jpgDownload Malwarebytes Anti-Rootkit HERE
    Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
    Double click on downloaded file. OK self extracting prompt.
    MBAR will start. Click "Next" to continue.
    Click in the following screen "Update" to obtain the latest malware definitions.
    Once the update is complete select "Next" and click "Scan".
    When the scan is finished and no malware has been found select "Exit".
    If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
    Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
    [b][color=limegreen]"mbar-log-{date} (xx-xx-xx).txt"
    "system-log.txt"
 
Thank you!

#3 pablochan

pablochan
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Local time:11:03 AM

Posted 07 December 2014 - 10:13 AM

Hi again, please find the files below

 

checkup.txt

 

 Results of screen317's Security Check version 0.99.91  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
Norton Internet Security   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Java™ 6 Update 22  
 Java™ 6 Update 24  
 Java version 32-bit out of Date! 
 Adobe Flash Player 10 Flash Player out of Date! 
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Google Chrome (39.0.2171.65) 
 Google Chrome (39.0.2171.71) 
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  
````````````````````End of Log`````````````````````` 
 

 

result.txt

 

MiniToolBox by Farbar  Version: 30-11-2014
Ran by Vika (administrator) on 03-12-2014 at 21:02:41
Running from "C:\Users\Vika\Desktop"
Microsoft Windows 7 Домашняя базовая  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
����ன�� ��⮪��� IP ��� Windows
 
��� ᮯ��⠢�⥫� DNS �ᯥ譮 ��饭.
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================
 
 
127.0.0.1 activate.adobe.com
127.0.0.1 practivate.adobe.com
127.0.0.1 ereg.adobe.com
127.0.0.1 activate.wip3.adobe.com
127.0.0.1 wip3.adobe.com
127.0.0.1 3dns-3.adobe.com
127.0.0.1 3dns-2.adobe.com
127.0.0.1 adobe-dns.adobe.com
127.0.0.1 adobe-dns-2.adobe.com
127.0.0.1 adobe-dns-3.adobe.com
127.0.0.1 ereg.wip3.adobe.com
127.0.0.1 activate-sea.adobe.com
127.0.0.1 wwis-dubc1-vip60.adobe.com
127.0.0.1 activate-sjc0.adobe.com
127.0.0.1 adobeereg.com
 
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (12/03/2014 08:47:58 PM) (Source: Application Error) (User: )
Description: Имя сбойного приложения: WicaInventory.exe, версия: 6.3.9600.17204, отметка времени: 0x545480c0
Имя сбойного модуля: aticfx64.dll, версия: 8.17.10.1070, отметка времени 0x4d7f7138
Код исключения: 0xc0000005
Смещение ошибки: 0x0000000000047236
Идентификатор сбойного процесса: 0x289c
Время запуска сбойного приложения: 0xWicaInventory.exe0
Путь сбойного приложения: WicaInventory.exe1
Путь сбойного модуля: WicaInventory.exe2
Код отчета: WicaInventory.exe3
 
Error: (12/03/2014 08:47:52 PM) (Source: Application Error) (User: )
Description: Имя сбойного приложения: WicaInventory.exe, версия: 6.3.9600.17204, отметка времени: 0x545480c0
Имя сбойного модуля: aticfx64.dll, версия: 8.17.10.1070, отметка времени 0x4d7f7138
Код исключения: 0xc0000005
Смещение ошибки: 0x0000000000047236
Идентификатор сбойного процесса: 0x23a4
Время запуска сбойного приложения: 0xWicaInventory.exe0
Путь сбойного приложения: WicaInventory.exe1
Путь сбойного модуля: WicaInventory.exe2
Код отчета: WicaInventory.exe3
 
Error: (12/02/2014 08:52:42 PM) (Source: Application Error) (User: )
Description: Имя сбойного приложения: AdobeIPCBroker.exe, версия: 5.0.0.87, отметка времени: 0x541025ff
Имя сбойного модуля: ntdll.dll, версия: 6.1.7601.18247, отметка времени 0x521ea8e7
Код исключения: 0xc0000374
Смещение ошибки: 0x000ce753
Идентификатор сбойного процесса: 0x1ad8
Время запуска сбойного приложения: 0xAdobeIPCBroker.exe0
Путь сбойного приложения: AdobeIPCBroker.exe1
Путь сбойного модуля: AdobeIPCBroker.exe2
Код отчета: AdobeIPCBroker.exe3
 
Error: (12/02/2014 01:02:35 AM) (Source: MsiInstaller) (User: Vika-HP)
Description: Продукт: Akamai NetSession Interface -- Ошибка 1310. Ошибка записи в файл: C:\Users\Vika\AppData\Local\Akamai\admintool.exe.  Системная ошибка 0.. Убедитесь в том, что у вас есть доступ к этой папке.
 
Error: (12/02/2014 01:01:51 AM) (Source: MsiInstaller) (User: Vika-HP)
Description: Продукт: Akamai NetSession Interface -- Ошибка 1310. Ошибка записи в файл: C:\Users\Vika\AppData\Local\Akamai\admintool.exe.  Системная ошибка 0.. Убедитесь в том, что у вас есть доступ к этой папке.
 
Error: (12/02/2014 00:08:50 AM) (Source: Application Error) (User: )
Description: Имя сбойного приложения: WicaInventory.exe, версия: 6.3.9600.17204, отметка времени: 0x545480c0
Имя сбойного модуля: aticfx64.dll, версия: 8.17.10.1070, отметка времени 0x4d7f7138
Код исключения: 0xc0000005
Смещение ошибки: 0x0000000000047236
Идентификатор сбойного процесса: 0x269c
Время запуска сбойного приложения: 0xWicaInventory.exe0
Путь сбойного приложения: WicaInventory.exe1
Путь сбойного модуля: WicaInventory.exe2
Код отчета: WicaInventory.exe3
 
Error: (12/02/2014 00:08:46 AM) (Source: Application Error) (User: )
Description: Имя сбойного приложения: WicaInventory.exe, версия: 6.3.9600.17204, отметка времени: 0x545480c0
Имя сбойного модуля: aticfx64.dll, версия: 8.17.10.1070, отметка времени 0x4d7f7138
Код исключения: 0xc0000005
Смещение ошибки: 0x0000000000047236
Идентификатор сбойного процесса: 0x28e4
Время запуска сбойного приложения: 0xWicaInventory.exe0
Путь сбойного приложения: WicaInventory.exe1
Путь сбойного модуля: WicaInventory.exe2
Код отчета: WicaInventory.exe3
 
Error: (12/01/2014 01:17:58 AM) (Source: MsiInstaller) (User: Vika-HP)
Description: Продукт: Akamai NetSession Interface -- Ошибка 1310. Ошибка записи в файл: C:\Users\Vika\AppData\Local\Akamai\admintool.exe.  Системная ошибка 0.. Убедитесь в том, что у вас есть доступ к этой папке.
 
Error: (12/01/2014 01:17:30 AM) (Source: MsiInstaller) (User: Vika-HP)
Description: Продукт: Akamai NetSession Interface -- Ошибка 1310. Ошибка записи в файл: C:\Users\Vika\AppData\Local\Akamai\admintool.exe.  Системная ошибка 0.. Убедитесь в том, что у вас есть доступ к этой папке.
 
Error: (11/30/2014 09:15:51 PM) (Source: MsiInstaller) (User: Vika-HP)
Description: Продукт: Akamai NetSession Interface -- Ошибка 1310. Ошибка записи в файл: C:\Users\Vika\AppData\Local\Akamai\admintool.exe.  Системная ошибка 0.. Убедитесь в том, что у вас есть доступ к этой папке.
 
 
System errors:
=============
Error: (12/02/2014 08:52:35 PM) (Source: Service Control Manager) (User: )
Description: Превышение времени ожидания (30000 мс) при ожидании ответа транзакции от службы "hpqwmiex".
 
Error: (12/02/2014 08:32:18 PM) (Source: Service Control Manager) (User: )
Description: Превышение времени ожидания (30000 мс) при ожидании ответа транзакции от службы "Schedule".
 
Error: (12/02/2014 08:31:48 PM) (Source: Service Control Manager) (User: )
Description: Превышение времени ожидания (30000 мс) при ожидании ответа транзакции от службы "BFE".
 
Error: (12/02/2014 08:31:18 PM) (Source: Service Control Manager) (User: )
Description: Превышение времени ожидания (30000 мс) при ожидании ответа транзакции от службы "IKEEXT".
 
Error: (12/02/2014 08:30:46 PM) (Source: Service Control Manager) (User: )
Description: Превышение времени ожидания (30000 мс) при ожидании ответа транзакции от службы "iphlpsvc".
 
Error: (12/02/2014 04:30:20 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: Получено следующее предупреждение о неустранимой ошибке: 112.
 
Error: (12/02/2014 04:30:20 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: Получено следующее предупреждение о неустранимой ошибке: 112.
 
Error: (12/02/2014 04:30:20 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: Получено следующее предупреждение о неустранимой ошибке: 112.
 
Error: (12/02/2014 04:30:20 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: Получено следующее предупреждение о неустранимой ошибке: 112.
 
Error: (12/02/2014 03:26:24 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: Получено следующее предупреждение о неустранимой ошибке: 112.
 
 
Microsoft Office Sessions:
=========================
Error: (12/03/2014 08:47:58 PM) (Source: Application Error)(User: )
Description: WicaInventory.exe6.3.9600.17204545480c0aticfx64.dll8.17.10.10704d7f7138c00000050000000000047236289c01d00f18e4356444C:\Windows\system32\CompatTel\WicaInventory.exeC:\Windows\system32\aticfx64.dll22570973-7b0c-11e4-a8b9-cc52afa6ee95
 
Error: (12/03/2014 08:47:52 PM) (Source: Application Error)(User: )
Description: WicaInventory.exe6.3.9600.17204545480c0aticfx64.dll8.17.10.10704d7f7138c0000005000000000004723623a401d00f18d4ee571fC:\Windows\system32\CompatTel\WicaInventory.exeC:\Windows\system32\aticfx64.dll1f0057e0-7b0c-11e4-a8b9-cc52afa6ee95
 
Error: (12/02/2014 08:52:42 PM) (Source: Application Error)(User: )
Description: AdobeIPCBroker.exe5.0.0.87541025ffntdll.dll6.1.7601.18247521ea8e7c0000374000ce7531ad801d00c7de135bf0eC:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\IPC\AdobeIPCBroker.exeC:\Windows\SysWOW64\ntdll.dlla1350ea8-7a43-11e4-a8b9-cc52afa6ee95
 
Error: (12/02/2014 01:02:35 AM) (Source: MsiInstaller)(User: Vika-HP)
Description: Продукт: Akamai NetSession Interface -- Ошибка 1310. Ошибка записи в файл: C:\Users\Vika\AppData\Local\Akamai\admintool.exe.  Системная ошибка 0.. Убедитесь в том, что у вас есть доступ к этой папке.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/02/2014 01:01:51 AM) (Source: MsiInstaller)(User: Vika-HP)
Description: Продукт: Akamai NetSession Interface -- Ошибка 1310. Ошибка записи в файл: C:\Users\Vika\AppData\Local\Akamai\admintool.exe.  Системная ошибка 0.. Убедитесь в том, что у вас есть доступ к этой папке.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/02/2014 00:08:50 AM) (Source: Application Error)(User: )
Description: WicaInventory.exe6.3.9600.17204545480c0aticfx64.dll8.17.10.10704d7f7138c00000050000000000047236269c01d00da29ea2ce94C:\Windows\system32\CompatTel\WicaInventory.exeC:\Windows\system32\aticfx64.dlldd634e27-7995-11e4-a8b9-cc52afa6ee95
 
Error: (12/02/2014 00:08:46 AM) (Source: Application Error)(User: )
Description: WicaInventory.exe6.3.9600.17204545480c0aticfx64.dll8.17.10.10704d7f7138c0000005000000000004723628e401d00da293a2c9f8C:\Windows\system32\CompatTel\WicaInventory.exeC:\Windows\system32\aticfx64.dlldac25aad-7995-11e4-a8b9-cc52afa6ee95
 
Error: (12/01/2014 01:17:58 AM) (Source: MsiInstaller)(User: Vika-HP)
Description: Продукт: Akamai NetSession Interface -- Ошибка 1310. Ошибка записи в файл: C:\Users\Vika\AppData\Local\Akamai\admintool.exe.  Системная ошибка 0.. Убедитесь в том, что у вас есть доступ к этой папке.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (12/01/2014 01:17:30 AM) (Source: MsiInstaller)(User: Vika-HP)
Description: Продукт: Akamai NetSession Interface -- Ошибка 1310. Ошибка записи в файл: C:\Users\Vika\AppData\Local\Akamai\admintool.exe.  Системная ошибка 0.. Убедитесь в том, что у вас есть доступ к этой папке.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (11/30/2014 09:15:51 PM) (Source: MsiInstaller)(User: Vika-HP)
Description: Продукт: Akamai NetSession Interface -- Ошибка 1310. Ошибка записи в файл: C:\Users\Vika\AppData\Local\Akamai\admintool.exe.  Системная ошибка 0.. Убедитесь в том, что у вас есть доступ к этой папке.(NULL)(NULL)(NULL)(NULL)(NULL)
 
 
 
=========================== Installed Programs ============================
ActiveCheck component for HP Active Support Library (x32 Version: 3.0.0.3 - Hewlett-Packard) Hidden
AdExDbManager (HKLM\...\{41266321-E469-44A1-A115-CAA7184BBE30}) (Version: 0.0.5.0 - Autodesk)
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 1.5.3.9120 - Adobe Systems Inc.)
Adobe AIR (x32 Version: 1.5.3.9120 - Adobe Systems Inc.) Hidden
Adobe Anchor Service CS3 (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Asset Services CS3 (x32 Version: 3 - Adobe Systems Incorporated) Hidden
Adobe Bridge CC (64 Bit) (HKLM-x32\...\{359F8007-6486-429C-A8C5-D67F6897C88C}) (Version: 6.0 - Adobe Systems Incorporated)
Adobe Bridge CS3 (x32 Version: 2 - Adobe Systems Incorporated) Hidden
Adobe Bridge Start Meeting (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Camera Raw 4.0 (x32 Version: 4.0 - Adobe Systems Incorporated) Hidden
Adobe CMaps (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Color - Photoshop Specific (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Color Common Settings (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Color EU Extra Settings (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Color JA Extra Settings (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Color NA Recommended Settings (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Community Help (HKLM-x32\...\chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 3.0.0.400 - Adobe Systems Incorporated)
Adobe Community Help (x32 Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Creative Cloud (HKLM-x32\...\Adobe Creative Cloud) (Version: 2.8.1.451 - Adobe Systems Incorporated)
Adobe Default Language CS3 (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Device Central CS3 (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe ExtendScript Toolkit 2 (x32 Version: 2.0 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 10 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 10.2.152.32 - Adobe Systems Incorporated)
Adobe Fonts All (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Help Viewer CS3 (x32 Version: 1 - Adobe Systems Incorporated) Hidden
Adobe Illustrator CS5 (HKLM-x32\...\{9B97EC91-B3FD-4BFF-88FC-5345A26AC2E7}) (Version: 15.0 - Adobe Systems Incorporated)
Adobe InDesign CC 2014 10.0.0.70 (HKLM-x32\...\Adobe InDesign CC 2014 10.0.0.70) (Version:  - )
Adobe Linguistics CS3 (x32 Version: 3.0.0 - Adobe Systems Incorporated) Hidden
Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.8 - Adobe Systems Incorporated)
Adobe Media Player (x32 Version: 1.8 - Adobe Systems Incorporated) Hidden
Adobe PDF Library Files (x32 Version: 8.0 - Adobe Systems Incorporated) Hidden
Adobe Photoshop CS3 (HKLM-x32\...\Adobe_719d6f144d0c086a0dfa7ff76bb9ac1) (Version: 10.0 - Adobe Systems Incorporated)
Adobe Photoshop CS3 (x32 Version: 10 - Adobe Systems Incorporated) Hidden
Adobe Reader X (10.1.12) MUI (HKLM-x32\...\{AC76BA86-7AD7-FFFF-7B44-AA0000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Adobe Setup (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Shockwave Player 11.5 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.5.9.620 - Adobe Systems, Inc.)
Adobe Stock Photos CS3 (x32 Version: 1.5 - Adobe Systems Incorporated) Hidden
Adobe Type Support (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe Update Manager CS3 (x32 Version: 5.1.0 - Adobe Systems Incorporated) Hidden
Adobe Version Cue CS3 Client (x32 Version: 3 - Adobe Systems Incorporated) Hidden
Adobe WinSoft Linguistics Plugin (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Adobe XMP Panels CS3 (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
Agatha Christie - Peril at End House (x32 Version: 2.2.0.95 - WildTangent) Hidden
Akamai NetSession Interface (HKCU\...\Akamai) (Version:  - Akamai Technologies, Inc)
Apple Software Update (HKLM-x32\...\{6956856F-B6B3-4BE0-BA0B-8F495BE32033}) (Version: 2.1.1.116 - Apple Inc.)
ArchiCAD 15 R1 INT (HKLM\...\001FFF2FFF15FF00FF0701F01F02F000-R1) (Version: 15.0 - Graphisoft)
ATI Catalyst Install Manager (HKLM\...\{DA0D8FDA-D538-1145-8BA2-6F22C4EB4F75}) (Version: 3.0.816.0 - ATI Technologies, Inc.)
AuthenTec TrueAPI (Version: 1.2.1.33 - AuthenTec, Inc.) Hidden
AutoCAD 2015 - English (Version: 20.0.51.0 - Autodesk) Hidden
AutoCAD 2015 Help - English (Version: 20.0.51.0 - Autodesk) Hidden
AutoCAD 2015 Language Pack - English (Version: 20.0.51.0 - Autodesk) Hidden
Autodesk 3ds Max 2013 64-bit (HKLM\...\Autodesk 3ds Max 2013 64-bit) (Version: 15.0.0.347 - Autodesk)
Autodesk 3ds Max 2013 64-bit (Version: 15.0.0.347 - Autodesk) Hidden
Autodesk App Manager (HKLM-x32\...\{C8125548-F2D5-4059-823F-1F3C5BBD9F19}) (Version: 1.2.0 - Autodesk)
Autodesk Application Manager (HKLM-x32\...\Autodesk Application Manager) (Version: 3.0.159.0 - Autodesk)
Autodesk AutoCAD 2015 - English (HKLM\...\AutoCAD 2015 - English) (Version: 20.0.51.0 - Autodesk)
Autodesk AutoCAD 2015 Help - English (HKLM\...\AutoCAD 2015 Help - English) (Version: 20.0.51.0 - Autodesk)
Autodesk AutoCAD Performance Feedback Tool Version 1.2.2 (HKLM-x32\...\{85735431-6CD3-4B16-BEC8-95332034E53B}) (Version: 1.2.2.0 - Autodesk)
Autodesk Backburner 2013.0.0 (HKLM-x32\...\{3D347E6D-5A03-4342-B5BA-6A771885F379}) (Version: 2013.0.0 - Autodesk, Inc.)
Autodesk BIM 360 Glue AutoCAD 2015 Add-in 64 bit (HKLM\...\{9D589081-AFC2-4932-9071-AC585AC1EA83}) (Version: 3.32.3004 - Autodesk)
Autodesk Content Service (HKLM-x32\...\Autodesk Content Service) (Version: 3.2.0.0 - Autodesk)
Autodesk Content Service (x32 Version: 3.2.0.0 - Autodesk) Hidden
Autodesk Content Service Language Pack (x32 Version: 3.2.0.0 - Autodesk) Hidden
Autodesk DirectConnect 2013 64-bit (HKLM\...\Autodesk DirectConnect 2013 64-bit) (Version: 7.0.28.0 - Autodesk)
Autodesk DirectConnect 2013 64-bit (Version: 7.0.28.0 - Autodesk) Hidden
Autodesk Essential Skills Movies for 3ds Max 2013 64-bit (HKLM\...\{7EDE5B68-1FB0-405D-88F0-A34236002DA8}) (Version: 1.0.0.1 - Autodesk)
Autodesk FBX Plug-in 2013.1 - 3ds Max 2013 64-bit (HKLM\...\Autodesk FBX Plug-in 2013.1 - 3ds Max 2013 64-bit) (Version:  - Autodesk)
Autodesk Fusion 360 (HKCU\...\73e72ada57b7480280f7a6f4a289729f) (Version: 2.0.1351 - Autodesk, Inc.)
Autodesk Inventor Server Engine for 3ds Max 2013 64-bit (HKLM\...\{696BB53C-28E6-1664-974E-D42FFF5B8E04}) (Version: 15.0 - Autodesk)
Autodesk Material Library 2013 (HKLM-x32\...\{117EBEEB-5DB0-43C8-9FD6-DD583DB152DD}) (Version: 3.0.13 - Autodesk)
Autodesk Material Library 2015 (HKLM-x32\...\{427F733F-4D6C-45BC-9324-EB743104C321}) (Version: 5.2.9.100 - Autodesk)
Autodesk Material Library Base Resolution Image Library 2013 (HKLM-x32\...\{606E12B9-641F-4644-A22A-FF38AE980AFD}) (Version: 3.0.13 - Autodesk)
Autodesk Material Library Base Resolution Image Library 2015 (HKLM-x32\...\{ABE2F70B-8D94-44E9-AA04-F0DB35063D62}) (Version: 5.2.9.100 - Autodesk)
Autodesk Material Library Medium Resolution Image Library 2013 (HKLM-x32\...\{58760EEC-8B6A-43F4-81AA-696E381DFADD}) (Version: 3.0.13 - Autodesk)
Autodesk ReCap (HKLM\...\Autodesk ReCap) (Version: 1.3.1.39 - Autodesk)
Autodesk ReCap (Version: 1.3.1.39 - Autodesk) Hidden
Autodesk Revit Interoperability for 3ds Max and 3ds Max Design 2013 64-bit (HKLM\...\{06E18300-BB64-1664-8E6A-2593FC67BB74}) (Version: 1.0.0.1 - Autodesk)
Bejeweled 2 Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bejeweled 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bing Bar (HKLM-x32\...\{1E03DB52-D5CB-4338-A338-E526DD4D4DB1}) (Version: 7.0.610.0 - Microsoft Corporation)
BitTorrent (HKCU\...\BitTorrent) (Version: 7.9.2.35704 - BitTorrent Inc.)
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blasterball 3 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Bounce Symphony (x32 Version: 2.2.0.95 - WildTangent) Hidden
Broadcom 2070 Bluetooth 3.0 (HKLM\...\{436E0B79-2CFB-4E5F-9380-E17C1B25D0C5}) (Version: 6.3.0.6300 - Broadcom Corporation)
Broadcom 802.11 Wireless LAN Adapter (HKLM\...\Broadcom 802.11 Wireless LAN Adapter) (Version: 5.60.48.61 - Broadcom Corporation)
Brother MFL-Pro Suite DCP-J315W (HKLM-x32\...\{FB83EAC4-E3F6-4666-B45B-44522F2344B6}) (Version: 2.0.0.0 - Brother Industries, Ltd.)
Build-a-lot 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Cake Mania (x32 Version: 2.2.0.95 - WildTangent) Hidden
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - ATI) Hidden
Catalyst Control Center (x32 Version: 2011.0315.958.16016 - Название организации) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2011.0315.958.16016 - ATI) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2011.0315.958.16016 - ATI Technologies, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2011.0315.958.16016 - ATI) Hidden
Catalyst Control Center Profiles Mobile (x32 Version: 2011.0315.958.16016 - ATI) Hidden
CCC Help Chinese Standard (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Chinese Traditional (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Czech (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Danish (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Dutch (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help English (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Finnish (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help French (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help German (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Greek (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Hungarian (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Italian (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Japanese (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Korean (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Norwegian (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Polish (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Portuguese (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Russian (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Spanish (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Swedish (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Thai (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
CCC Help Turkish (x32 Version: 2011.0315.0957.16016 - ATI) Hidden
ccc-utility64 (Version: 2011.0315.958.16016 - ATI) Hidden
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Composite 2013 64-bit (HKLM\...\{2F808931-D235-4FC7-90CD-F8A890C97B2F}) (Version: 8.0.0 - Autodesk)
CyberLink PowerDVD 10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.3.2714 - CyberLink Corp.)
CyberLink PowerDVD 10 (x32 Version: 10.0.3.2714 - CyberLink Corp.) Hidden
CyberLink YouCam (HKLM-x32\...\InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}) (Version: 3.5.1.3908 - CyberLink Corp.)
CyberLink YouCam (x32 Version: 3.5.1.3908 - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Diner Dash 2 Restaurant Rescue (x32 Version: 2.2.0.95 - WildTangent) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
Energy Star Digital Logo (HKLM-x32\...\{BD1A34C9-4764-4F79-AE1F-112F8C89D3D4}) (Version: 1.0.1 - Hewlett-Packard)
ESU for Microsoft Windows 7 (HKLM-x32\...\{3877C901-7B90-4727-A639-B6ED2DD59D43}) (Version: 1.0.0 - Hewlett-Packard)
Evernote v. 4.2.2 (HKLM-x32\...\{F761359C-9CED-45AE-9A51-9D6605CD55C4}) (Version: 4.2.2.3979 - Evernote Corp.)
Farm Frenzy (x32 Version: 2.2.0.95 - WildTangent) Hidden
FATE - The Traitor Soul (x32 Version: 2.2.0.95 - WildTangent) Hidden
Final Drive Nitro (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 39.0.2171.71 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.11 - Google Inc.) Hidden
HP 3D DriveGuard (HKLM\...\{9F0CD206-C753-41ED-8075-160F744588D9}) (Version: 4.1.5.1 - Hewlett-Packard Company)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP Connection Manager (HKLM-x32\...\{795AADBF-58C2-42D0-B779-E730702A247E}) (Version: 4.0.45.1 - Hewlett-Packard Company)
HP Customer Experience Enhancements (x32 Version: 6.0.1.7 - Hewlett-Packard) Hidden
HP Documentation (HKLM-x32\...\{3C5AB11A-2DDB-49E6-9FC0-CFD88A7DDFE4}) (Version: 1.1.0.0 - Hewlett-Packard)
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.4 - WildTangent)
HP On Screen Display (HKLM-x32\...\{9B9B8EE4-2EDB-41C2-AF2E-63E75D37CDDF}) (Version: 1.1.2 - Hewlett-Packard Company)
HP Power Manager (HKLM-x32\...\{872B1C80-38EC-4A31-A25C-980820593900}) (Version: 1.2.3 - Hewlett-Packard Company)
HP Quick Launch (HKLM-x32\...\{EB58480C-0721-483C-B354-9D35A147999F}) (Version: 2.3.6 - Hewlett-Packard Company)
HP Setup (HKLM-x32\...\{210A03F5-B2ED-4947-B27E-516F50CBB292}) (Version: 8.6.4530.3651 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.1.13231.3673 - Hewlett-Packard Company)
HP SimplePass 2011 (HKLM-x32\...\{BCFAA37D-A6DB-43BF-A351-43F183E52D07}) (Version: 5.1.0.495 - Hewlett-Packard)
HP Software Framework (HKLM-x32\...\{8B569CA7-0D66-4600-A46D-128F6B6E304F}) (Version: 4.0.110.1 - Hewlett-Packard Company)
HP Support Assistant (HKLM-x32\...\{E92D47A1-D27D-430A-8368-0BAFD956507D}) (Version: 5.2.9.2 - Hewlett-Packard Company)
HPAsset component for HP Active Support Library (x32 Version: 3.0.2.2 - Hewlett-Packard) Hidden
Intel® Display Audio Driver (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 6.14.00.3074 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM-x32\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.1.2.1004 - Intel Corporation)
Java Auto Updater (x32 Version: 2.0.3.1 - Sun Microsystems, Inc.) Hidden
Java™ 6 Update 22 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216022F0}) (Version: 6.0.220 - Oracle)
Java™ 6 Update 24 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416024FF}) (Version: 6.0.240 - Oracle)
Java™ 6 Update 24 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216024FF}) (Version: 6.0.240 - Oracle)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Magic Desktop (HKLM-x32\...\EasyBits Magic Desktop) (Version: 3.0 - EasyBits Software AS)
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC80_MFCLOC_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_ATL_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
Microsoft_VC90_MFC_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
Mystery P.I. - Stolen in San Francisco (x32 Version: 2.2.0.95 - WildTangent) Hidden
Namco All-Stars PAC-MAN (x32 Version: 2.2.0.95 - WildTangent) Hidden
Norton Internet Security (HKLM-x32\...\NIS) (Version: 18.7.2.3 - Symantec Corporation)
OpenOffice.org 3.3 (HKLM-x32\...\{4218E1CD-CDB6-448C-8036-2871403BDE57}) (Version: 3.3.9567 - OpenOffice.org)
PDF Settings (x32 Version: 1.0 - Adobe Systems Incorporated) Hidden
PDF Settings CS5 (x32 Version: 10.0 - Adobe Systems Incorporated) Hidden
Penguins! (x32 Version: 2.2.0.95 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.95 - WildTangent) Hidden
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.95 - WildTangent) Hidden
PX Profile Update (x32 Version: 1.00.1. - AMD) Hidden
QuickTime (HKLM-x32\...\{8DC42D05-680B-41B0-8878-6C14D24602DB}) (Version: 7.55.90.70 - Apple Inc.)
Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.41.216.2011 - Realtek)
Realtek PCIE Card Reader (HKLM-x32\...\{C1594429-8296-4652-BF54-9DBE4932A44C}) (Version: 6.1.7600.74 - Realtek Semiconductor Corp.)
Recovery Manager (x32 Version: 2.0.0 - Hewlett-Packard) Hidden
Renesas Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{5442DAB8-7177-49E1-8B22-09A049EA5996}) (Version: 2.0.32.0 - Renesas Electronics Corporation)
Renesas Electronics USB 3.0 Host Controller Driver (x32 Version: 2.0.32.0 - Renesas Electronics Corporation) Hidden
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.3.16540.9015 - Microsoft Corporation)
Skype™ 6.22 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.22.105 - Skype Technologies S.A.)
Slingo Supreme (x32 Version: 2.2.0.95 - WildTangent) Hidden
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 15.2.4.4 - Synaptics Incorporated)
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Validity WBF DDK (HKLM\...\{7C54D017-21BB-43AE-9746-33E78AF4A425}) (Version: 4.3.118.0 - Validity Sensors, Inc.)
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.95 - WildTangent) Hidden
WibuKey Setup (WibuKey Remove) (HKLM\...\{00060000-0000-1004-8002-0000C06B5161}) (Version: Version 6.00b of 2011-Jan-12 (Build 132) (Setup) - WIBU-SYSTEMS AG)
WildTangent Games App (HP Games) (x32 Version: 4.0.5.2 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Messenger (x32 Version: 15.4.3502.0922 - Корпорация Майкрософт) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinRAR 5.11 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.11.0 - win.rar GmbH)
Zuma Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Звуковое устройство IDT Audio (HKLM-x32\...\{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}) (Version: 1.0.6329.0 - IDT)
Импорт SketchUp (HKLM-x32\...\{C403E867-FCF1-432B-BCC1-8FFD40A10A6E}) (Version: 1.2.0 - Autodesk)
Основные компоненты Windows Live (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3508.1109 - Microsoft Corporation)
Основные компоненты Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Почта Windows Live (x32 Version: 15.4.3502.0922 - Корпорация Майкрософт) Hidden
Рекомендованные приложения Autodesk (HKLM-x32\...\{EDDEE94B-214D-4B07-9727-A3E46F3E379A}) (Version: 1.2.0 - Autodesk)
Фотоальбом Windows Live (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Элемент управления Windows Live Mesh ActiveX для удаленных подключений (HKLM-x32\...\{BCB0D6F7-7EAB-4009-A6F2-8E0E7F317773}) (Version: 15.4.5722.2 - Microsoft Corporation)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 76%
Total physical RAM: 6091.86 MB
Available physical RAM: 1445.16 MB
Total Pagefile: 14133.34 MB
Available Pagefile: 1470.88 MB
Total Virtual: 4095.88 MB
Available Virtual: 3966.69 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:581.87 GB) (Free:451.85 GB) NTFS
2 Drive d: (RECOVERY) (Fixed) (Total:14 GB) (Free:1.52 GB) NTFS
 
========================= Users: ========================================
 
“зҐв­лҐ § ЇЁбЁ Ї®«м§®ў ⥫Ґ© ¤«п \\VIKA-HP
 
Vika                     Ђ¤¬Ё­Ёбва в®а            ѓ®бвм                    
Љ®¬ ­¤  ўлЇ®«­Ґ­  гбЇҐи­®.
 
 
**** End of log ****
 
 
FSS.txt
 

Farbar Service Scanner Version: 21-07-2014
Ran by Vika (administrator) on 03-12-2014 at 21:12:41
Running from "C:\Users\Vika\Desktop"
Microsoft Windows 7 Äîěŕří˙˙ áŕçîâŕ˙  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 
mbar-log
 
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
www.malwarebytes.org
 
Database version: v2014.12.03.08
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17420
Vika :: VIKA-HP [administrator]
 
03.12.2014 21:33:39
mbar-log-2014-12-03 (21-33-39).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 361549
Time elapsed: 38 minute(s), 40 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 
system-log.txt

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.2.1001
 
© Malwarebytes Corporation 2011-2012
 
OS version: 6.1.7601 Windows 7 Service Pack 1 x64
 
Account is Administrative
 
Internet Explorer version: 11.0.9600.17420
 
Java version: 1.6.0_24
 
File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED
CPU speed: 1.995000 GHz
Memory total: 6387777536, free: 2691997696
 
Downloaded database version: v2014.12.03.08
Downloaded database version: v2014.12.02.02
Initializing...
======================
------------ Kernel report ------------
     12/03/2014 21:33:16
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\NISx64\1207020.003\SYMDS64.SYS
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\drivers\NISx64\1207020.003\SYMEFA64.SYS
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\system32\DRIVERS\hpdskflt.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\NISx64\1207020.003\SRTSP64.SYS
\SystemRoot\system32\drivers\NISx64\1207020.003\Ironx64.SYS
\SystemRoot\system32\drivers\NISx64\1207020.003\SRTSPX64.SYS
\??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\System32\Drivers\NISx64\1207020.003\SYMNETS.SYS
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\drivers\mssmbios.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
\??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\drivers\blbdrive.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\BASHDefs\20141118.001\BHDrvx64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\atikmpag.sys
\SystemRoot\system32\DRIVERS\atikmdag.sys
\SystemRoot\system32\DRIVERS\igdpmd64.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Rt64win7.sys
\SystemRoot\system32\DRIVERS\bcmwl664.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\RtsPStor.sys
\SystemRoot\system32\DRIVERS\nusb3xhc.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\SynTP.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\drivers\CmBatt.sys
\SystemRoot\system32\DRIVERS\Accelerometer.sys
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\serscan.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\DRIVERS\clwvd.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\nusb3hub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\stwrt64.sys
\SystemRoot\system32\DRIVERS\portcls.sys
\SystemRoot\system32\DRIVERS\drmk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\system32\drivers\btwampfl.sys
\SystemRoot\System32\Drivers\BTHUSB.sys
\SystemRoot\System32\Drivers\bthport.sys
\SystemRoot\system32\DRIVERS\rfcomm.sys
\SystemRoot\system32\drivers\BthEnum.sys
\SystemRoot\system32\DRIVERS\bthpan.sys
\SystemRoot\system32\drivers\btwavdt.sys
\SystemRoot\system32\drivers\btwaudio.sys
\SystemRoot\system32\DRIVERS\btwl2cap.sys
\SystemRoot\system32\DRIVERS\btwrchid.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\WudfPf.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\WinUSB.sys
\SystemRoot\system32\DRIVERS\WUDFRd.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\SYSTEM32\DRIVERS\WibuKey64.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\MSPQM.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\VirusDefs\20141202.033\EX64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\VirusDefs\20141202.033\ENG64.SYS
\??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.5.0.125\Definitions\IPSDefs\20141202.001\IDSvia64.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa8006847790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa800656c050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa8006847790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa8006698a90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa8006847790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80066979b0, DeviceName: Unknown, DriverName: \Driver\hpdskflt\
DevicePointer: 0xfffffa800656c050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 1EE246D1
 
Partition information:
 
    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 407552
    Partition file system is NTFS
    Partition is bootable
 
    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 409600  Numsec = 1220272128
 
    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1220681728  Numsec = 29368320
 
    Partition 3 type is Other (0xc)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 1250050048  Numsec = 211632
 
Disk Size: 640135028736 bytes
Sector size: 512 bytes
 
Done!
Scan finished
=======================================
 
 
Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

Edited by pablochan, 07 December 2014 - 10:18 AM.


#4 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,271 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:03 AM

Posted 07 December 2014 - 03:13 PM


In many cases these issues are the result of unwanted toolbars, add-ons/plug-ins, and browser extensions which come bundled with other free software (often without the knowledge or consent of the user). They can be the source of various issues and problems to include Adware, pop-up ads browser hijacking which may change your home page/search engine, and cause user profile corruption.

As such they are generally classified as Potentially Unwanted Programs (PUPs) and many of them can be removed from within its program group Uninstall shortcut in Start Menu > All Programs or by using Programs and Features (Add/Remove Programs) in Control Panel, so always check there first. With most adware/junkware it is strongly recommended to deal with it like a legitimate program and uninstall from Programs and Features or Add/Remove Programs in the Control Panel. In most cases, using the uninstaller of the adware not only removes it more effectively, but it also restores many changed configuration settings.

Alternatively, you can use a third-party utility like Revo Uninstaller Free or Portable and follow these instructions for using it. Revo will do a more thorough job of searching for and removing related registry entries, files and folders.

After uninstallation, then you can run specialized tools like Malwarebytes Anti-Malware, AdwCleaner and JRT (Junkware Removal Tool) to fix any remaining entries they may find. These tools typically find and remove related files and folders to include those within the AppData folder and elsewhere.

Note: Some programs can be difficult to remove due to the presence of related services and processes running in the background. Sometimes the uninstall works more effectively if you first stop and disable the program's service or perform the removal in safe mode so there are less processes which can interfere with the uninstallation.

Remove anything else (newly installed programs) you do not recognize.

The next place to check is your browser extensions and add-ons/plug-ins..
To reset the browser home page if it was changed, please refer to:
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif

#5 quietman7

quietman7

    Bleepin' Janitor


  • Global Moderator
  • 51,271 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Virginia, USA
  • Local time:06:03 AM

Posted 07 December 2014 - 03:13 PM


Only after doing the above...continue as follows:

Please download and use the following tools (in the order listed) which will search for and remove many potentially unwanted programs (PUPs), adware, toolbars, browser hijackers, extensions, add-ons and other junkware as well as related registry entries (values, keys) and remnants.

RKill created by Grinler (aka Lawrence Abrams), the site owner of BleepingComputer.
AdwCleaner created by Xplode.
Junkware Removal Tool created by thisisu.

1. Double-click on RKill to launch the tool. A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully. A log file will be created and saved to the root directory, C:\RKill.log. Copy and paste the contents of RKill.log in your next reply.

Important: Do not reboot your computer until you complete the next step.

2. Double-click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will start to update its database...please wait until complete.
  • Click on the Scan button.
  • AdwCleaner will begin...be patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[RX].txt) will open in Notepad (where the largest value of # represents the most recent report).
  • After reviewing the log, click on the Clean button.
  • Press OK when asked to close all programs and follow the onscreen prompts.
  • Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
  • After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
-- Note: The contents of the AdwCleaner log file may be confusing. Unless you see a program name that you recognize and know should not be removed, don't worry about it. If you see an entry you want to keep, return to AdwCleaner before cleaning...all detected items will be listed (and checked) in each tab. Click on and uncheck any items you want to keep.


Close all open programs and shut down any protection/security software to avoid potential conflicts.

3. Double-click on JRT.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log file named JRT.txt will automatically open and be saved to your Desktop.
  • Copy and paste the contents of JRT.txt in your next reply.
.
4. As a final step, download, install and perform a THREAT SCAN with Malwarebytes Anti-Malware 2.0. Be sure to print out and follow these instructions.

When done, please post the complete results of your Malwarebytes scan for review.

To retrieve the Malwarebytes Anti-Malware 2.0 scan log information (Method 1)
  • Open Malwarebytes Anti-Malware.
  • Click the History Tab at the top and select Application Logs.
  • Select (check) the box next to Scan Log. Choose the most current scan.
  • Click the View button or double-click on that specific Scan log entry to open.
  • Click Copy to Clipboard at the bottom...come back to this thread, click Add Reply, then right-click and choose Paste.
  • Alternatively, you can click Export and save the log as a .txt file on your Desktop or another location but you will have to name it.
To retrieve the Malwarebytes Anti-Malware 2.0 scan log information (Method 2...immediately after a scan)
  • Open Malwarebytes Anti-Malware.
  • Click the Scan Tab at the top.
  • Click the View detailed log link on the right.
  • Click Copy to Clipboard at the bottom...come back to this thread, click Add Reply, then right-click and choose Paste.
  • Alternatively, you can click Export and save the log as a .txt file on your Desktop or another location but you will have to name it.
-- Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

How do I access and save logs from Malwarebytes Anti-Malware?
.
.
Windows Insider MVP 2017-2018
Microsoft MVP Reconnect 2016
Microsoft MVP Consumer Security 2007-2015 kO7xOZh.gif
Member of UNITE, Unified Network of Instructors and Trusted Eliminators

If I have been helpful & you'd like to consider a donation, click 38WxTfO.gif




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users