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Unknown web page opens at startup.


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3 replies to this topic

#1 Ghost450

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Posted 10 November 2014 - 01:35 AM

Hello.
 
when I start up my pc (this does not happen from waking up from sleepmode), it brings me this web page play-toolbar.org to my view. My PC does not seem slow, and the website opens up in Chrome. I haven't noticed any peculiar behavior. It started appearing around the early this month.

I hope you can help me fix it! 
 
Thanks for the help

Edited by Queen-Evie, 10 November 2014 - 09:49 AM.
moved from Windows 7 to the appropriate forum


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#2 plextor33

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Posted 10 November 2014 - 09:35 AM

Hello Ghost

 

Go to http://malwarebytes.org and download the application. I believe they added an update to fix this problem. 



#3 M. de Jager

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Posted 10 November 2014 - 09:53 AM

In the Programs and Features do you see a Play Toolbar? If yes, remove it and then try the following.

 

icon1349013334.jpgPlease download AdwCleaner by Xplode HERE onto your desktop.


    Close all open programs and internet browsers.
    Double click on AdwCleaner.exe to run the tool.
    Click on Scan.
    After the scan is complete click on "Clean"
    Confirm each time with Ok.
    Your computer will be rebooted automatically. A text file will open after the restart.
    Please post the content of that logfile with your next answer.
    You can find the logfile at C:\AdwCleaner[S1].txt as well.



#4 Ghost450

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Posted 15 November 2014 - 04:35 AM

Hey sorry for the delay, i was on vacation =]

 

Hello Ghost

 

Go to http://malwarebytes.org and download the application. I believe they added an update to fix this problem. 

 

thanks your method worked great!!!

 

thanks to every one who helped :D






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