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GameRanger Problem Appcrash


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5 replies to this topic

#1 KingSaber

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Posted 09 November 2014 - 12:26 PM

I am getting crashes on this program and I figured I would post here to see if anyone can make sense of what the crash log is saying.

 

Problem signature:
Problem Event Name: APPCRASH
Application Name: GameRanger.exe
Application Version: 1.0.0.0
Application Timestamp: 5458543a
Fault Module Name: StackHash_2264
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0993acf4
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional Information 1: 2264
Additional Information 2: 2264db07e74365624c50317d7b856ae9
Additional Information 3: 875f
Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e



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#2 KingSaber

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Posted 09 November 2014 - 12:44 PM

guess I can add this.

 

Was installing some optional drivers with windows updates. Heard the driver install sound and got a windows explorer crash.

Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: SHELL32.dll, version: 6.1.7601.18429, time stamp: 0x5330ecd9
Exception code: 0xc0000005
Fault offset: 0x000000000012ccc3
Faulting process id: 0x848
Faulting application start time: 0x01cffc3e4157b2e3
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\system32\SHELL32.dll
Report Id: c9782317-6837-11e4-be8f-60a44cb57f57


#3 dc3

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Posted 09 November 2014 - 01:22 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#4 KingSaber

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Posted 09 November 2014 - 02:38 PM

http://speccy.piriform.com/results/MxfBSwJCquj6H7yYLyw1xLK

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by KingSaber (administrator) on 09-11-2014 at 14:37:57
Running from "C:\Users\KingSaber\Downloads"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/09/2014 01:33:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: GameRanger.exe, version: 1.0.0.0, time stamp: 0x5458543a
Faulting module name: GameRanger.exe, version: 1.0.0.0, time stamp: 0x5458543a
Exception code: 0xc0000005
Fault offset: 0x00105b43
Faulting process id: 0x97c
Faulting application start time: 0xGameRanger.exe0
Faulting application path: GameRanger.exe1
Faulting module path: GameRanger.exe2
Report Id: GameRanger.exe3
 
Error: (11/09/2014 01:33:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: GameRanger.exe, version: 1.0.0.0, time stamp: 0x5458543a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6e5c6e5c
Faulting process id: 0x97c
Faulting application start time: 0xGameRanger.exe0
Faulting application path: GameRanger.exe1
Faulting module path: GameRanger.exe2
Report Id: GameRanger.exe3
 
Error: (11/09/2014 01:33:20 PM) (Source: Application Error) (User: )
Description: Faulting application name: GameRanger.exe, version: 1.0.0.0, time stamp: 0x5458543a
Faulting module name: GameRanger.exe, version: 1.0.0.0, time stamp: 0x5458543a
Exception code: 0xc0000005
Fault offset: 0x00105b43
Faulting process id: 0x1c58
Faulting application start time: 0xGameRanger.exe0
Faulting application path: GameRanger.exe1
Faulting module path: GameRanger.exe2
Report Id: GameRanger.exe3
 
Error: (11/09/2014 01:33:14 PM) (Source: Application Error) (User: )
Description: Faulting application name: GameRanger.exe, version: 1.0.0.0, time stamp: 0x5458543a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x6e5c6e5c
Faulting process id: 0x1c58
Faulting application start time: 0xGameRanger.exe0
Faulting application path: GameRanger.exe1
Faulting module path: GameRanger.exe2
Report Id: GameRanger.exe3
 
Error: (11/09/2014 01:32:50 PM) (Source: Application Error) (User: )
Description: Faulting application name: GameRanger.exe, version: 1.0.0.0, time stamp: 0x5458543a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x099ecf34
Faulting process id: 0x1f5c
Faulting application start time: 0xGameRanger.exe0
Faulting application path: GameRanger.exe1
Faulting module path: GameRanger.exe2
Report Id: GameRanger.exe3
 
Error: (11/09/2014 01:19:47 PM) (Source: Application Error) (User: )
Description: Faulting application name: GameRanger.exe, version: 1.0.0.0, time stamp: 0x5458543a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x078f7094
Faulting process id: 0x1068
Faulting application start time: 0xGameRanger.exe0
Faulting application path: GameRanger.exe1
Faulting module path: GameRanger.exe2
Report Id: GameRanger.exe3
 
Error: (11/09/2014 00:42:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: Explorer.EXE, version: 6.1.7601.17514, time stamp: 0x4ce7a144
Faulting module name: SHELL32.dll, version: 6.1.7601.18429, time stamp: 0x5330ecd9
Exception code: 0xc0000005
Fault offset: 0x000000000012ccc3
Faulting process id: 0x848
Faulting application start time: 0xExplorer.EXE0
Faulting application path: Explorer.EXE1
Faulting module path: Explorer.EXE2
Report Id: Explorer.EXE3
 
Error: (11/09/2014 00:13:42 PM) (Source: Application Error) (User: )
Description: Faulting application name: GameRanger.exe, version: 1.0.0.0, time stamp: 0x5458543a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x097ae514
Faulting process id: 0xba4
Faulting application start time: 0xGameRanger.exe0
Faulting application path: GameRanger.exe1
Faulting module path: GameRanger.exe2
Report Id: GameRanger.exe3
 
Error: (11/09/2014 11:31:54 AM) (Source: Application Error) (User: )
Description: Faulting application name: GameRanger.exe, version: 1.0.0.0, time stamp: 0x5458543a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0993acf4
Faulting process id: 0x19f0
Faulting application start time: 0xGameRanger.exe0
Faulting application path: GameRanger.exe1
Faulting module path: GameRanger.exe2
Report Id: GameRanger.exe3
 
Error: (11/09/2014 11:19:32 AM) (Source: Application Error) (User: )
Description: Faulting application name: GameRanger.exe, version: 1.0.0.0, time stamp: 0x5458543a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0f37d1b4
Faulting process id: 0xa34
Faulting application start time: 0xGameRanger.exe0
Faulting application path: GameRanger.exe1
Faulting module path: GameRanger.exe2
Report Id: GameRanger.exe3
 
 
System errors:
=============
Error: (11/09/2014 00:42:22 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk2\DR2.
 
Error: (10/31/2014 04:02:11 PM) (Source: Service Control Manager) (User: )
Description: The Superfetch service terminated with the following error: 
%%1062
 
Error: (10/23/2014 07:39:03 PM) (Source: Service Control Manager) (User: )
Description: The Microsoft .NET Framework NGEN v4.0.30319_X86 service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 120000 milliseconds: Restart the service.
 
Error: (10/23/2014 06:35:28 PM) (Source: Service Control Manager) (User: )
Description: The Windows Modules Installer service terminated with the following error: 
%%16405
 
Error: (10/23/2014 05:54:46 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error: 
%%1053
 
Error: (10/23/2014 05:54:46 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.
 
 
Microsoft Office Sessions:
=========================
Error: (11/09/2014 01:33:47 PM) (Source: Application Error)(User: )
Description: GameRanger.exe1.0.0.05458543aGameRanger.exe1.0.0.05458543ac000000500105b4397c01cffc4ba63732f7C:\Users\KingSaber\AppData\Roaming\GameRanger\GameRanger\GameRanger.exeC:\Users\KingSaber\AppData\Roaming\GameRanger\GameRanger\GameRanger.exef0897143-683e-11e4-be8f-60a44cb57f57
 
Error: (11/09/2014 01:33:42 PM) (Source: Application Error)(User: )
Description: GameRanger.exe1.0.0.05458543aunknown0.0.0.000000000c00000056e5c6e5c97c01cffc4ba63732f7C:\Users\KingSaber\AppData\Roaming\GameRanger\GameRanger\GameRanger.exeunknowned895ebb-683e-11e4-be8f-60a44cb57f57
 
Error: (11/09/2014 01:33:20 PM) (Source: Application Error)(User: )
Description: GameRanger.exe1.0.0.05458543aGameRanger.exe1.0.0.05458543ac000000500105b431c5801cffc4b95f844fcC:\Users\KingSaber\AppData\Roaming\GameRanger\GameRanger\GameRanger.exeC:\Users\KingSaber\AppData\Roaming\GameRanger\GameRanger\GameRanger.exee08ef50a-683e-11e4-be8f-60a44cb57f57
 
Error: (11/09/2014 01:33:14 PM) (Source: Application Error)(User: )
Description: GameRanger.exe1.0.0.05458543aunknown0.0.0.000000000c00000056e5c6e5c1c5801cffc4b95f844fcC:\Users\KingSaber\AppData\Roaming\GameRanger\GameRanger\GameRanger.exeunknowndd40fa91-683e-11e4-be8f-60a44cb57f57
 
Error: (11/09/2014 01:32:50 PM) (Source: Application Error)(User: )
Description: GameRanger.exe1.0.0.05458543aunknown0.0.0.000000000c0000005099ecf341f5c01cffc4b2a38bc06C:\Users\KingSaber\AppData\Roaming\GameRanger\GameRanger\GameRanger.exeunknowncf0ae5d5-683e-11e4-be8f-60a44cb57f57
 
Error: (11/09/2014 01:19:47 PM) (Source: Application Error)(User: )
Description: GameRanger.exe1.0.0.05458543aunknown0.0.0.000000000c0000005078f7094106801cffc40883bde5dC:\Users\KingSaber\AppData\Roaming\GameRanger\GameRanger\GameRanger.exeunknownfbf8a91c-683c-11e4-be8f-60a44cb57f57
 
Error: (11/09/2014 00:42:35 PM) (Source: Application Error)(User: )
Description: Explorer.EXE6.1.7601.175144ce7a144SHELL32.dll6.1.7601.184295330ecd9c0000005000000000012ccc384801cffc3e4157b2e3C:\Windows\Explorer.EXEC:\Windows\system32\SHELL32.dllc9782317-6837-11e4-be8f-60a44cb57f57
 
Error: (11/09/2014 00:13:42 PM) (Source: Application Error)(User: )
Description: GameRanger.exe1.0.0.05458543aunknown0.0.0.000000000c0000005097ae514ba401cffc3fe29c49a8C:\Users\KingSaber\AppData\Roaming\GameRanger\GameRanger\GameRanger.exeunknownc0896c94-6833-11e4-be8f-60a44cb57f57
 
Error: (11/09/2014 11:31:54 AM) (Source: Application Error)(User: )
Description: GameRanger.exe1.0.0.05458543aunknown0.0.0.000000000c00000050993acf419f001cffc39077054e1C:\Users\KingSaber\AppData\Roaming\GameRanger\GameRanger\GameRanger.exeunknowne9a8bfbf-682d-11e4-90d0-60a44cb57f57
 
Error: (11/09/2014 11:19:32 AM) (Source: Application Error)(User: )
Description: GameRanger.exe1.0.0.05458543aunknown0.0.0.000000000c00000050f37d1b4a3401cffc27beb5746fC:\Users\KingSaber\AppData\Roaming\GameRanger\GameRanger\GameRanger.exeunknown2f664c55-682c-11e4-90d0-60a44cb57f57
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-11-09 11:57:36.003
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-09 09:16:27.467
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-08 10:05:21.616
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-08 09:52:12.951
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-08 07:24:24.015
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-07 10:32:14.098
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-06 10:23:32.994
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-05 06:44:09.387
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-04 07:42:43.581
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-03 05:32:10.073
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\sxs.dll because the set of per-page image hashes could not be found on the system.
 
 
 
=========================== Installed Programs ============================
μTorrent (HKCU\...\uTorrent) (Version: 3.4.2.35631 - BitTorrent Inc.)
7-Zip 9.20 (x64 edition) (HKLM\...\{23170F69-40C1-2702-0920-000001000000}) (Version: 9.20.00.0 - Igor Pavlov)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.189 - Adobe Systems Incorporated)
AMD Accelerated Video Transcoding (Version: 13.30.100.40915 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{C2956908-53A3-88FC-B795-B16508296FC4}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Drag and Drop Transcoding (Version: 2.00.0000 - Advanced Micro Devices, Inc.) Hidden
AMD Wireless Display v3.0 (Version: 1.0.0.15 - Advanced Micro Devices, Inc.) Hidden
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.14.3.0 - Asmedia Technology)
Audacity 2.0.6 (HKLM-x32\...\Audacity_is1) (Version: 2.0.6 - Audacity Team)
Avast Free Antivirus (HKLM-x32\...\Avast) (Version: 10.0.2208 - AVAST Software)
Baldur's Gate: Enhanced Edition (HKLM-x32\...\Steam App 228280) (Version:  - Beamdog)
Bandisoft MPEG-1 Decoder (HKLM-x32\...\BandiMPEG1) (Version:  - )
Battle.net (HKLM-x32\...\Battle.net) (Version:  - Blizzard Entertainment)
C9 (HKLM-x32\...\Steam App 212390) (Version:  - Cloud 9 Studio)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0915.1813.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0915.1812.30937 - Advanced Micro Devices, Inc.) Hidden
Data Lifeguard Diagnostic for Windows 1.27 (HKLM-x32\...\{519C4DB6-B53B-4F5C-8297-89B2BE949FA5}_is1) (Version:  - Western Digital Corporation)
DragonNest (HKLM-x32\...\DragonNest) (Version:  - )
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
GameRanger (HKCU\...\GameRanger) (Version:  - GameRanger Technologies)
Garena+ (HKLM-x32\...\im) (Version: 2011 - Garena Online Pte Ltd.)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Talk Plugin (HKLM-x32\...\{95763F66-297E-30CE-9728-6D0F20BF97F5}) (Version: 5.38.5.0 - Google)
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
Hearthstone (HKLM-x32\...\Hearthstone) (Version:  - Blizzard Entertainment)
Intel® Network Connections 17.3.63.0 (HKLM\...\PROSetDX) (Version: 17.3.63.0 - Intel)
Intel® Network Connections 17.3.63.0 (Version: 17.3.63.0 - Intel) Hidden
Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)
Java Auto Updater (x32 Version: 2.8.25.18 - Oracle Corporation) Hidden
Microsoft .NET Framework 4.5 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft .NET Framework 4.5 (Version: 4.5.50709 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{887868A2-D6DE-3255-AA92-AA0B5A59B874}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (HKLM-x32\...\{22154f09-719a-4619-bb71-5b3356999fbf}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Nexon Game Manager (HKLM-x32\...\{EA2DB6E0-72C5-4ef9-A3A0-E6705F4A6A9E}) (Version:  - )
NVIDIA PhysX (HKLM-x32\...\{DEA314C4-0929-4250-BC92-98E4C105F28D}) (Version: 9.10.0129 - NVIDIA Corporation)
OpenAL (HKLM-x32\...\OpenAL) (Version:  - )
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6699 - Realtek Semiconductor Corp.)
Skype? 6.22 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.22.105 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Steam (HKLM-x32\...\Steam) (Version: 2.10.91.91 - Valve Corporation)
TeamSpeak 3 Client (HKLM\...\TeamSpeak 3 Client) (Version: 3.0.16 - TeamSpeak Systems GmbH)
The Legend of Heroes - Trails in the Sky (HKLM-x32\...\1207665083_is1) (Version: 2.0.0.2 - GOG.com)
Vindictus (HKLM-x32\...\Vindictus) (Version:  - )
 
========================= Memory info: ===================================
 
Percentage of memory in use: 48%
Total physical RAM: 8132.82 MB
Available physical RAM: 4160.79 MB
Total Pagefile: 16263.82 MB
Available Pagefile: 10957.96 MB
Total Virtual: 4095.88 MB
Available Virtual: 3980.74 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:223.47 GB) (Free:158.67 GB) NTFS
2 Drive d: (New Volume) (Fixed) (Total:931.51 GB) (Free:670.01 GB) NTFS
4 Drive f: () (Removable) (Total:7.25 GB) (Free:5.46 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\KINGSABER-PC
 
Administrator            Guest                    KingSaber                
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#5 KingSaber

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Posted 09 November 2014 - 08:20 PM

tell me if you want anything in a different format than I gave.



#6 dc3

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Posted 10 November 2014 - 12:00 PM

I would suggest uninstalling Game Ranger, then download it again.  You may have some corruption in your copy.

 

Please run System File Checker
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
Click on the Start orb and then type cmd in the Search programs and files box.
 
In the pane above the search box Programs will appear with cmd below it, right click on cmd and choose Run as administrator.
 
If you are prompted for an administrator password or for a confirmation, enter the password, or click Allow.
 
This will open the Elevated Command Prompt, it will look similar to the image below.
 
elevatedcommandpromptw7_zpseba8c499.png
 
Type in sfc /scannow and then press Enter to start the scan.  Please notice the space between sfc and the /scannow.
 
If the scan finds no integrity  problems in the first portion of the scan it should stop, to be sure that the scan has stopped wait five minutes, then type in exit and press Enter to stop the scan.
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, type cmd in the Search programs and files box. 
 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look simlar to the image above.
 
Copy and paste the following in the Elevated Command Prompt, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Click on this to open the log, copy it and paste it in your topic.  

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 





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