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After Running Anti-virus Software, Can Not Get Into Yahoo

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3 replies to this topic

#1 Just_A_Guy


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Posted 15 June 2006 - 04:11 AM

Not sure if this is the correct board to post this question/problem on.

On Sunday nite I ran anti-virus/ad-ware software. It came up with 3 items "infected". After removing them I am no longer able to get into any "yahoo" related websites (www.yahoo.com, www.myyahoo.com, www.yahoo.ca etc, etc) It shows it connecting to the site but after a few minutes it comes up with "cannot find server". I don't know what I did or how to fix this problem. It only effects the Yahoo sites, which is frustrating as I can not check my emails and other things I have set up there. I know there's nothing wrong with the Yahoo site itself as have used a friends computer and had no problem connecting with their computer.

Any help would be appreciated.

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#2 jgweed


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Posted 15 June 2006 - 07:46 AM

If the applications placed the "infected" files in quarantine for safekeeping while out of harm's way, you can try taking them out of quarantine. It may be that these files were simply cookies, the lack of which prevent your getting into Yahoo mail, etc..
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#3 Just_A_Guy

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Posted 16 June 2006 - 11:31 AM

Thanks for replying to my question.

None of the infected files got put into quarentine. I just deleted them all. (I was using avest! antivius software).

I did notice when did a "search" on the computer it came up with a file called "Yserver" as a "text" doc and was wondering if this file has anything to do with my inability to access any Yahoo (related) sites?

#4 buddy215


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Posted 16 June 2006 - 12:07 PM

If you are talking about Yahoo web mail, you may have deleted a file for your short cut to yahoo in your favorites file. Try googling Yahoo and then login with your name and password. I am not familiar with the program you used to delete the file(s) but it may have a black list for websites. If you can't connect as described above then I would suggest temporarily turning off Avast and try again.

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