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Unable to download Combofix


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7 replies to this topic

#1 Neil5557

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Posted 09 November 2014 - 10:10 AM

I have Windows 7 and Norton 360......as recommended I disabled the Norton 360 antivirus auto-protection but still get the message that my security settings are preventing the file from downloading. What else needs to be done to allow the download?



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#2 Tenis

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Posted 09 November 2014 - 10:27 AM

Hi Neil

Can i know why you need Combofix ? Because running ComboFix without supervision can cause damage.


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#3 Neil5557

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Posted 09 November 2014 - 12:20 PM

I'm trying to clean up my computer because it's running very slowly and there is something new in there that is continuously running keeping the CPU usage high....and I haven't added any new software for a long time.



#4 xXToffeeXx

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Posted 09 November 2014 - 02:14 PM

Your browser settings have probably been changed, I would reset whatever browser you use.

 

Combofix is not designed to run as a tool to check for malware, it only targets certain infections. Malwarebytes, ESET online scanner and Emsisoft are much better general tools to check for infection. You'll have better luck with them.

 

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#5 Neil5557

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Posted 09 November 2014 - 03:01 PM

thanks....I'll give that a try.



#6 xXToffeeXx

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Posted 09 November 2014 - 03:15 PM

You're welcome :)

 

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#7 Condobloke

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Posted 09 November 2014 - 03:21 PM

Neil, if you continue to have dramas, simply post back in the AII Forum  and we will have a closer look for you.

 

 

Good Luck.


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#8 quietman7

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Posted 09 November 2014 - 10:30 PM

Here are the links if you need them

How to scan with Malwarebytes Anti-Malware 2.0
Malwarebytes Anti-Malware download

How to use Emsisoft Anti-Malware to scan and clean malware
Emsisoft Anti-Malware download

ESET Online Virus Scan
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