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Cryptolocker help


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#1 mik.30

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Posted 09 November 2014 - 08:12 AM

hello, I have used your software -  torrentunlocker - after a trojan virus named  "criptolocker" has crypted many file on my harddisk internal and external. Even if, it decrypted the file infected, which are all with the extension ".encrypted" (pdf, word, jpeg, rar) they don't open with the programs such as word or acrobat reader or other. May you halp me, please??? thank you.



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#2 quietman7

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Posted 09 November 2014 - 09:01 AM

A repository of all current knowledge regarding Cryptolocker is provided by Grinler (aka Lawrence Abrams), in this tutorial: CryptoLocker Ransomware Information Guide and FAQ

Reading that Guide will help you understand what CryptoLocker Ransomware does and provide information for how to deal with it...including prevention, and possibly recover your files. Please note that the guide was updated 08/06/14 to include free keys by FireEye and Fox-IT designed to unlock systems infected by CryptoLocker.

There is also a lengthy ongoing discussion in this topic: Cryptolocker Hijack Program.

...from the above topic.

I want to make something very clear to any users just now getting to this thread because they were infected by "CryptoLocker"! The real Cryptolocker has been down, and has not returned for awhile now! This means that what ever infection you have, is a new one Fake one! Before EVER considering paying for the ransom you should always make it first priority to ask on the thread first or PM any member to ask for help! Things that will help us identify your infection is Screenshots of any windows, The Ransom Note, and the EXE if you have it..

Nathan (DecrypterFixer), Security Colleague Post #3223

...For those of you emailing me about CryptoLocker: Stop. You do not have CryptoLocker, that infection has been dead for awhile and you most likely have TorrentLocker, or a copycat of some kind.

Nathan (DecrypterFixer), Security Colleague Post #3241

Information about a fake CryptoLocker can be found in this discussion topic: TorrentLocker Support and Discussion Thread (CryptoLocker copycat)

Rather than have everyone start individual topics, it would be best (and more manageable for staff) if you posted any questions, comments or requests for assistance in that topic discussion.

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