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New gaming PC build - Shuts down shorty after playing WoW


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#1 misdirections

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Posted 09 November 2014 - 02:53 AM

I just finished building this computer today. All the parts are compatible, There is no problem with overheating as the CPU and Graphics card stay with 30-40 Celsius.

The system runs completely fine and without problems, up until I go and try to play a game. In this case WoW; Prior to this last shut down I lasted about 15 minutes playing before it shut off on me. This last time I lasted about an hour and a half.

Edit: When starting the computer back up after the shut down, The computer is Extremely slow once logged in. It is as if the computer had 250mb of RAM and then shortly after it freezes

I have performed a Memtest without any errors, As I Originally thought that as the problem. I have also performed a Burn In Test in hopes of finding any errors that way. But unfortunately nothing came up.
I have no clue as what the problem could be, Here is my system build.

 

http://pcpartpicker.com/user/misdirections/saved/YyG2FT

CPU
Intel Core i7-3820 3.6GHz Quad-Core Processor

CPU Cooler
Corsair H75 54.0 CFM Liquid CPU Cooler

Motherboard
Asus Sabertooth X79 ATX LGA2011 Motherboard

Video Card
Asus GeForce GTX 660 2GB Video Card

Memory
PNY XLR8 32GB (4 x 8GB) DDR3-1600 Memory

Storage
Seagate Barracuda 1TB 3.5" 7200RPM Internal Hard Drive

Case
Cooler Master Storm Scout 2 (Black) ATX Mid Tower Case
W/ Four 120mm Fans

Power Supply
Thermaltake Smart M 850W 80+ Bronze Certified Semi-Modular ATX Power Supply

Optical Drive
LG GH24NSB0 DVD/CD Writer

OS
Windows 8.1 - Fresh Install, There was no OS installed prior.


Edited by misdirections, 09 November 2014 - 10:19 AM.


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#2 dicke

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Posted 09 November 2014 - 07:44 PM

Welcome,

What's the security program and is it current?

All OS updates downloaded and installed?

Is the game a fresh install from a reliable source?

Can you do any other graphics / CPU activity without a shutdown?

Keep us posted

 

Dick


Stay well and surf safe [stay protected]

Dick E


#3 zingo156

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Posted 10 November 2014 - 01:21 PM

How are you testing the temperatures?

 

It might be an issue with your hard drive, please run speccy and post the report here:

 

  • Go to Piriform's website, and click the big download.png button.
     
  • Next, click Download from Piriform.com (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version.
     
  • You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.
     
  • After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
     
  • Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
    p22004369.gif
  • Now, at the top, click File > Publish Snapshot
  • You will see the following prompt:
    p22004371.gif
  • Click Yes > then Copy to Clipboard
    p22004372.gif
  • Now, once you are back in the forum topic you are posting in, click the p22004370.gif button. Right-click in the empty space of the Reply box and click Paste. Then, click Add Reply below the Reply box.
  • Congrats! You have just posted your specs!

If I am helping you with a problem and I have not responded within 48 hours please send me a PM.

#4 misdirections

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Posted 10 November 2014 - 02:48 PM

Welcome,

What's the security program and is it current?

All OS updates downloaded and installed?

Is the game a fresh install from a reliable source?

Can you do any other graphics / CPU activity without a shutdown?

Keep us posted

 

Dick

There is no security on it atm, other than the auto-installed Windows security.

The Os has been fully udated. It is a fresh install of the game,

Definitly a reliable source. Have not tried any other games yet.

I am about to go return the PS and see if that was the problem.



#5 misdirections

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Posted 10 November 2014 - 02:51 PM

http://speccy.piriform.com/results/xHgASLZ3kzGC8DtfutRgQBz



#6 zingo156

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Posted 10 November 2014 - 03:23 PM

Speccy doesn't indicate any issues with hardware. I would recommend running HWmonitor to monitor your temps and voltages while playing the game. PSU would be a prime suspect at the moment.

 

http://www.cpuid.com/softwares/hwmonitor.html


Edited by zingo156, 10 November 2014 - 03:29 PM.

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