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Help Paranoid about malware on my pc.


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4 replies to this topic

#1 john.64

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Posted 08 November 2014 - 10:13 AM

So I haven't seen any signs of malware such as slowness, crashes, advertisements or any new programs that have been installed. However i was using a trusted website on my pc earlier and everything seemed fine, but when i used that same website with my mac i had reports for phishing attempts and malware attacks so my question is, could there be any malware hiding anonymously with in my pc and if so how do i eliminate them. I have also installed malware bytes anti malware and it removed some malware but i'm still paranoid.



"Mod Edit" Moved from Win8 to the Am I Infected forum ~~ boopme

Edited by boopme, 08 November 2014 - 10:43 AM.


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#2 dc3

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Posted 08 November 2014 - 11:50 AM

Please do the following in the order it is requested.
 
1.  Please run Malwarebytes AntiMalware

 
Please download Malwarebytes Anti-Malware.  After clicking on the link the download will start automatically.
 
1)  Double-click on mbam-setup.exe, then click on Run to install the application, follow the prompts through the installation.
 
2)  Malwarebytes will automatically open.  If this is the first time you have run this version of Malwarbytes you will see an image like the one below.
 
mbam1_zps95cc812c.png
 
Click on Update Now, after Malwarebytes is updated click on Scan.
 
If this isn't the first time you have run this version, then you will see an image like the one below.  Click on Scan
 
mbam1_zps98e7fba9.png
 
You will be prompted to update Malwarebytes, to do so click on Update Now.
 
 mbam2_zps85f38f0c.png
 
3)  The scan will automatically run now.
 
malwarerun_zps9abd4ef1.png
 
 
4)  When the scan is complete the results will be displayed.  Click on Quarantine All, then click on Apply Actions
 
mbam4_zps23e52ad4.png
 
 
5)  To complete any actions taken you will be asked if you want to restart your computer, click on Yes
 
 mbam4_zps490948cc.png
 
6)  Please post the Malwarebytes log.
 
To find your Malwarebytes log,download mbam-check.exe from here and save it to your desktop.
 
To open the log double click on mbam-check.exe on your desktop.  When the log opens, scroll down toward the bottom of the log to Quarantined Items.  Copy and paste this in your next post.
 
 
2.  Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 
3.  Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
List Installed Programs
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.



4.  Please run the ESET OnlineScan

This scan takes quite a long time to run, so be prepared to have the time to allow this to run till it is completed.

***Please note. If you run this scan using Internet Explorer you won't need to download the Eset Smartinstaller.***

  • Click on this link to open ESET OnlineScan in a new window.
  • The ESET Online Scanner page will open, click on Yes, I agree to the trems of use, then click on Start, the scan will now begine.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on esetsmartinstaller_enu.exe to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives" and "Remove found threats"
  • Click Advanced settings and select the following:
    • Scan potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 xAnti_HerOx

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Posted 14 November 2014 - 04:20 PM

Note: that because a website has been flagged for such things does not necessarily mean that you have been infected.

I would recommend checking out your running processes.

 

Open Task Manager (Ctrl + Shift + Esc)

Open your Processes.

 

Does anything look out of place or new? 

 

You may be in the clear especially if you see no signs of anything on the computer as of yet. 

But I would recommend not going back and playing russian roulette too much. 


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"The human spirit must prevail over technology". -Albert Einstein 


#4 dc3

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Posted 15 November 2014 - 09:45 AM

@john.64

 

Please run the scans which I suggested.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 quietman7

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Posted 15 November 2014 - 04:07 PM


Keep in mind that even legitimate web sites and the ads they display can be a source of infection...but that does not always mean your computer as been infected.However, as a precaution I would perform the scans recommended by dc3.
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