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chrome has infected my computer


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17 replies to this topic

#1 Silverdollar

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Posted 07 November 2014 - 06:19 PM

I just noticed everything running extremely slow on my computer. Then I closed a window and saw a Chrome window-I do not have Chrome installed as far as I know). I closed but things got slower. Chrome does not show up in my programs list so I can't uninstall it. In task manager I see many files running continuously (Zjthvw.exe google chrome). It's the same file name maybe 10 times. When I try to end task they keep coming back. I would think this is a malware problem but every cleanup program I have run cannot detect it. Would appreciate any help - it is slow even if my browser is closed. Win7 64bit, use mainly Firefox

Edited by Queen-Evie, 07 November 2014 - 06:31 PM.
moved from Windows 7 to Am I Infected


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#2 Broni

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Posted 07 November 2014 - 08:01 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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#3 Silverdollar

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Posted 08 November 2014 - 12:26 PM

here is the log from Security check- should I wait to run the next program or do it now?

 

 Results of screen317's Security Check version 0.99.89  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Disabled!  
Ad-Aware Antivirus    
ZoneAlarm Antivirus   
 Antivirus up to date!  (On Access scanning disabled!)
`````````Anti-malware/Other Utilities Check:`````````
 MVPS Hosts File  
 Spybot - Search & Destroy
 Java 7 Update 71  
 Java version out of Date!
 Adobe Flash Player 15.0.0.152  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0.3)
````````Process Check: objlist.exe by Laurent````````  
 Spybot Teatimer.exe is disabled!
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.4.6792.0\AdAwareTray.exe
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.4.6792.0\AdAwareService.exe
 CheckPoint ZoneAlarm vsmon.exe  
 CheckPoint ZoneAlarm ZaPrivacyService.exe  
 CheckPoint ZoneAlarm zatray.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
 



#4 Silverdollar

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Posted 08 November 2014 - 12:41 PM

Here is the log from fss

 

Farbar Service Scanner Version: 21-07-2014
Ran by Silverdollar Prod (administrator) on 08-11-2014 at 12:36:33
Running from "C:\Users\Silverdollar Prod\Documents\fixcomputer"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall"=DWORD:0


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****



#5 Silverdollar

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Posted 08 November 2014 - 01:36 PM

here are the results of MiniToolbox

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Silverdollar Prod (administrator) on 08-11-2014 at 13:24:18
Running from "C:\Users\Silverdollar Prod\Documents\fixcomputer"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

========================= FF Proxy Settings: ==============================

========================= Hosts content: =================================


127.0.0.1    www.007guard.com
127.0.0.1    007guard.com
127.0.0.1    008i.com
127.0.0.1    www.008k.com
127.0.0.1    008k.com
127.0.0.1    www.00hq.com
127.0.0.1    00hq.com
127.0.0.1    010402.com
127.0.0.1    www.032439.com
127.0.0.1    032439.com
127.0.0.1    www.0scan.com
127.0.0.1    0scan.com
127.0.0.1    1000gratisproben.com
127.0.0.1    www.1000gratisproben.com
127.0.0.1    1001namen.com
127.0.0.1    www.1001namen.com
127.0.0.1    100888290cs.com
127.0.0.1    www.100888290cs.com
127.0.0.1    www.100sexlinks.com

There are 15379 more lines starting with "127.0.0.1"

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

   Host Name . . . . . . . . . . . . : SilverdollarPro
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : attlocal.net

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : attlocal.net
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : AC-16-2D-07-21-14
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::ccc8:6eee:b3f5:d40c%13(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.1.70(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Thursday, November 06, 2014 8:40:06 PM
   Lease Expires . . . . . . . . . . : Sunday, November 09, 2014 6:29:05 AM
   Default Gateway . . . . . . . . . : 192.168.1.254
   DHCP Server . . . . . . . . . . . : 192.168.1.254
   DHCPv6 IAID . . . . . . . . . . . : 279713325
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-17-4E-4C-88-AC-16-2D-07-21-14
   DNS Servers . . . . . . . . . . . : 192.168.1.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.attlocal.net:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft 6to4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:460:2dcd:93ae:137b(Preferred)
   Link-local IPv6 Address . . . . . : fe80::460:2dcd:93ae:137b%12(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
Server:  homeportal
Address:  192.168.1.254

Name:    google.com
Addresses:  2607:f8b0:4000:801::1009
      173.194.115.6
      173.194.115.7
      173.194.115.8
      173.194.115.0
      173.194.115.2
      173.194.115.4
      173.194.115.3
      173.194.115.9
      173.194.115.1
      173.194.115.5
      173.194.115.14


Pinging google.com [74.125.227.131] with 32 bytes of data:
Reply from 74.125.227.131: bytes=32 time=1524ms TTL=51
Reply from 74.125.227.131: bytes=32 time=1365ms TTL=51

Ping statistics for 74.125.227.131:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 1365ms, Maximum = 1524ms, Average = 1444ms
Server:  homeportal
Address:  192.168.1.254

Name:    yahoo.com
Addresses:  98.138.253.109
      206.190.36.45
      98.139.183.24


Pinging yahoo.com [98.139.183.24] with 32 bytes of data:
Reply from 98.139.183.24: bytes=32 time=560ms TTL=45
Reply from 98.139.183.24: bytes=32 time=297ms TTL=45

Ping statistics for 98.139.183.24:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 297ms, Maximum = 560ms, Average = 428ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time=51ms TTL=128
Reply from 127.0.0.1: bytes=32 time=891ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 51ms, Maximum = 891ms, Average = 471ms
===========================================================================
Interface List
 13...ac 16 2d 07 21 14 ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 15...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 11...00 00 00 00 00 00 00 e0 Microsoft 6to4 Adapter
 12...00 00 00 00 00 00 00 e0 Microsoft Teredo Tunneling Adapter
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.1.254     192.168.1.70     20
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.1.0    255.255.255.0         On-link      192.168.1.70    276
     192.168.1.70  255.255.255.255         On-link      192.168.1.70    276
    192.168.1.255  255.255.255.255         On-link      192.168.1.70    276
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.1.70    276
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.1.70    276
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 12     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 12     58 2001::/32                On-link
 12    306 2001:0:9d38:6abd:460:2dcd:93ae:137b/128
                                    On-link
 13    276 fe80::/64                On-link
 12    306 fe80::/64                On-link
 12    306 fe80::460:2dcd:93ae:137b/128
                                    On-link
 13    276 fe80::ccc8:6eee:b3f5:d40c/128
                                    On-link
  1    306 ff00::/8                 On-link
 12    306 ff00::/8                 On-link
 13    276 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/08/2014 06:28:38 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16313040

Error: (11/08/2014 06:28:38 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 16313040

Error: (11/08/2014 06:28:38 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2014 06:28:37 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16312010

Error: (11/08/2014 06:28:37 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 16312010

Error: (11/08/2014 06:28:37 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2014 06:28:36 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16311012

Error: (11/08/2014 06:28:36 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 16311012

Error: (11/08/2014 06:28:36 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2014 06:28:35 AM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16310013


System errors:
=============
Error: (11/06/2014 08:40:21 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdudf_xp

Error: (11/06/2014 08:38:40 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdudf_xp

Error: (11/06/2014 08:38:14 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:36:34 PM on ‎11/‎6/‎2014 was unexpected.

Error: (11/06/2014 06:34:40 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (11/05/2014 08:28:03 AM) (Source: Service Control Manager) (User: )
Description: The Coupon Printer Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (11/04/2014 08:33:13 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdudf_xp

Error: (11/04/2014 08:31:57 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:29:26 PM on ‎11/‎4/‎2014 was unexpected.

Error: (11/04/2014 08:15:10 PM) (Source: Service Control Manager) (User: )
Description: The Coupon Printer Service service terminated unexpectedly.  It has done this 1 time(s).  The following corrective action will be taken in 5000 milliseconds: Restart the service.

Error: (11/04/2014 00:56:50 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.

Error: (11/03/2014 05:45:11 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
cdudf_xp


Microsoft Office Sessions:
=========================
Error: (11/08/2014 06:28:38 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16313040

Error: (11/08/2014 06:28:38 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 16313040

Error: (11/08/2014 06:28:38 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2014 06:28:37 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16312010

Error: (11/08/2014 06:28:37 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 16312010

Error: (11/08/2014 06:28:37 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2014 06:28:36 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16311012

Error: (11/08/2014 06:28:36 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 16311012

Error: (11/08/2014 06:28:36 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second

Error: (11/08/2014 06:28:35 AM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 16310013


CodeIntegrity Errors:
===================================
  Date: 2014-11-06 20:39:41.264
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\cdudf_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-06 20:39:41.186
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\cdudf_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-06 20:39:41.092
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\pwd_2k.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-06 20:39:41.014
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\pwd_2k.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-06 20:37:50.547
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\cdudf_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-06 20:37:50.469
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\cdudf_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-06 20:37:50.376
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\pwd_2k.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-06 20:37:50.298
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\pwd_2k.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-04 20:31:18.989
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\cdudf_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

  Date: 2014-11-04 20:31:18.911
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\drivers\cdudf_xp.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.



=========================== Installed Programs ============================
Ad-Aware Antivirus (HKLM\...\{6D1428BD-E5F2-4378-B620-E7442E7C2BFB}_AdAwareUpdater) (Version: 11.4.6792.0 - Lavasoft)
AdAwareInstaller (Version: 11.4.6792.0 - Lavasoft) Hidden
AdAwareUpdater (Version: 11.4.6792.0 - Lavasoft) Hidden
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.7.0.1860 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.7.0.1860 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader X (10.1.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Adobe Shockwave Player 12.0 (HKLM-x32\...\Adobe Shockwave Player) (Version: 12.0.4.144 - Adobe Systems, Inc.)
Amazon MP3 Downloader 1.0.17 (HKLM-x32\...\Amazon MP3 Downloader) (Version: 1.0.17 - Amazon Services LLC)
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.2.0.591 - Amazon Services LLC)
AntimalwareEngine (Version: 3.0.0.56 - Lavasoft) Hidden
AOL Mail and AIM Gadget (HKLM-x32\...\{F226C1DA-66D7-4ABC-86B5-3F978A660EBF}) (Version: 1.0.0 - AOL LLC)
AOL Registration (HKLM-x32\...\AOL Regclient) (Version:  - )
AOL Uninstaller (Choose which Products to Remove) (HKLM-x32\...\AOL Uninstaller) (Version:  - AOL Inc.)
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Art Explosion Publisher Pro (HKLM-x32\...\{C62D7344-8709-4443-9C95-F90659CBC27F}) (Version: 1.00.0014 - Nova Development)
Bejeweled 3 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Blackhawk Striker 2 (x32 Version: 2.2.0.95 - WildTangent) Hidden
Blio (HKLM-x32\...\{741006D1-7B2B-4E33-B2B0-831F282EEF64}) (Version: 2.2.8188 - K-NFB Reading Technology, Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bubble Wrap (HKLM-x32\...\{5BFFDDEB-AFD7-499F-BB13-7A6EAD927CDA}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
Catalina Savings Printer (HKLM-x32\...\{4956ACE3-F537-4418-BB45-FD52395275A7}) (Version: 1.0.0 - Catalina Marketing Corp)
CCleaner (HKLM\...\CCleaner) (Version: 4.19 - Piriform)
Chuzzle Deluxe (x32 Version: 2.2.0.95 - WildTangent) Hidden
Citrix Online Launcher (HKLM-x32\...\{E1B40232-F73B-4BF9-A819-E352CCC1EDEF}) (Version: 1.0.122 - Citrix)
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Coupon Printer for Windows (HKLM-x32\...\Coupon Printer for Windows5.0.1.2) (Version: 5.0.1.2 - Coupons.com Incorporated)
Cradle of Rome 2 (x32 Version: 2.2.0.98 - WildTangent) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
DirectX for Managed Code Update (Summer 2004) (x32 Version: 9.02.2904 - Microsoft) Hidden
Dora's World Adventure (x32 Version: 2.2.0.95 - WildTangent) Hidden
DragToDisc64Install (Version: 1.00.0000 - Roxio, Inc.) Hidden
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
Enhanced Multimedia Keyboard Solution (HKLM-x32\...\KBD) (Version:  - )
Epson Connect Printer Setup (HKLM-x32\...\{D9B1D51B-EB56-410D-AEB5-1CCFAC4B6C8C}) (Version: 1.2.0 - SEIKO EPSON CORPORATION)
Epson Customer Participation (HKLM\...\{814FA673-A085-403C-9545-747FC1495069}) (Version: 1.4.0.0 - SEIKO EPSON CORPORATION)
Epson Event Manager (HKLM-x32\...\{BECE9CCD-83F6-4BAA-9B26-227DF7D2E932}) (Version: 3.01.0000 - Seiko Epson Corporation)
Epson E-Web Print (HKLM-x32\...\{CEC98C2A-9ED5-49DA-9F3A-92434E0A4FA3}) (Version: 1.19.0000 - SEIKO EPSON CORPORATION)
EPSON Printer Finder (HKLM-x32\...\{B8ECD0D3-AE08-4891-B6C7-32F96B75EB6C}) (Version: 1.0.0 - SEIKO EPSON CORPORATION)
EPSON Printer Software (HKLM\...\EPSON Printer and Utilities) (Version:  - SEIKO EPSON Corporation)
EPSON Scan (HKLM-x32\...\EPSON Scanner) (Version:  - Seiko Epson Corporation)
EPSON XP-200 Series Printer Uninstall (HKLM\...\EPSON XP-200 Series) (Version:  - SEIKO EPSON Corporation)
EpsonNet Print (HKLM-x32\...\{3E31400D-274E-4647-916C-2CACC3741799}) (Version: 2.5.00 - SEIKO EPSON CORPORATION)
Facebook (HKLM-x32\...\{8AE50893-3A87-4439-9A57-942ED43F7189}) (Version: 1.1.0004 - Hewlett-Packard)
Farm Frenzy (x32 Version: 2.2.0.98 - WildTangent) Hidden
Farmscapes (x32 Version: 2.2.0.98 - WildTangent) Hidden
FATE (x32 Version: 2.2.0.97 - WildTangent) Hidden
FileZilla Client 3.9.0.5 (HKLM-x32\...\FileZilla Client) (Version: 3.9.0.5 - Tim Kosse)
Final Drive Fury (x32 Version: 2.2.0.95 - WildTangent) Hidden
Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
GoToMeeting 5.9.0.1207 (HKCU\...\GoToMeeting) (Version: 5.9.0.1207 - CitrixOnline)
Hewlett-Packard ACLM.NET v1.2.2.3 (x32 Version: 1.00.0000 - Hewlett-Packard Company) Hidden
Hoyle Card Games (x32 Version: 2.2.0.95 - WildTangent) Hidden
HP Application Assistant (HKLM\...\{B34A07DD-C6F7-414A-AE63-01019482EAF0}) (Version: 1.0.393.3870 - Hewlett-Packard)
HP Auto (Version: 1.0.12935.3667 - Hewlett-Packard Company) Hidden
HP Calendar (HKLM-x32\...\{2B38E0FA-D8A5-4EBF-A018-E3C1C8E7A2E2}) (Version: 5.1.4245.23508 - Hewlett-Packard)
HP Client Services (Version: 1.1.12938.3539 - Hewlett-Packard) Hidden
HP Clock (HKLM-x32\...\{0EEC4E49-D4C2-4E23-87F2-B5641F1A09E4}) (Version: 5.1.4244.16367 - Hewlett-Packard)
HP Customer Experience Enhancements (x32 Version: 6.0.1.8 - Hewlett-Packard) Hidden
HP Games (HKLM-x32\...\WildTangent hp Master Uninstall) (Version: 1.0.2.5 - WildTangent)
HP LinkUp (HKLM-x32\...\{7E750542-55BC-4300-8B7B-AC2A762FB435}) (Version: 2.01.029 - Hewlett-Packard)
HP Magic Canvas (HKLM-x32\...\{DDFDC9D6-4220-41F8-BF9A-8E7512C4EF52}) (Version: 5.1.15.0 - Hewlett-Packard)
HP Magic Canvas Tutorials (HKLM-x32\...\{858FCB65-7C6D-4BA4-AD80-A3CB3744CE09}_is1) (Version: 5.0.0.3 - Hewlett-Packard)
HP MovieStore (HKLM-x32\...\{9008D736-35CA-40DB-A2BE-5F32D954E5AA}) (Version: 2.1.21091.0 - Hewlett-Packard Company)
HP MovieStore (x32 Version: 2.1.091 - Hewlett-Packard) Hidden
HP Notes (HKLM-x32\...\{86BAB08A-5E66-4C53-82E3-C1E91673C7CA}) (Version: 5.1.4274.30382 - Hewlett-Packard)
HP Odometer (HKLM-x32\...\{B8AC1A89-FFD1-4F97-8051-E505A160F562}) (Version: 2.10.0000 - Hewlett-Packard)
HP RSS (HKLM-x32\...\{A35E58D6-2A0F-4051-983B-79342081338E}) (Version: 5.1.4301.21494 - Hewlett-Packard)
HP Setup (HKLM-x32\...\{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}) (Version: 9.0.15130.3904 - Hewlett-Packard Company)
HP Setup Manager (HKLM-x32\...\{AE856388-AFAD-4753-81DF-D96B19D0A17C}) (Version: 1.2.15145.3905 - Hewlett-Packard Company)
HP Support Information (HKLM-x32\...\{B2B7B1C8-7C8B-476C-BE2C-049731C55992}) (Version: 11.00.0001 - Hewlett-Packard)
HP TouchSmart Background - Beats (HKLM-x32\...\{6A6F8D36-04BA-41E9-9004-1789BD545874}) (Version: 1.0.1.0 - Hewlett-Packard)
HP TouchSmart RecipeBox (HKLM-x32\...\{20714B53-FC73-4F9C-9687-49EB237D6FD7}) (Version: 3.0.3830.27730 - Hewlett-Packard)
HP Update (HKLM-x32\...\{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}) (Version: 5.003.001.001 - Hewlett-Packard)
HP Vision Hardware Diagnostics (HKLM\...\{D79A02E9-6713-4335-9668-AAC7474C0C0E}) (Version: 2.12.1.0 - Hewlett-Packard)
HP Weather (HKLM-x32\...\{8364E531-493B-4B05-8041-09D5CE38B975}) (Version: 5.1.4295.16450 - Hewlett-Packard)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 8.0.0.1351 - Intel Corporation)
Intel® OpenCL CPU Runtime (HKLM-x32\...\{FCB3772C-B7D0-4933-B1A9-3707EBACC573}) (Version:  - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2932 - Intel Corporation)
Intel® Trusted Connect Service Client (HKLM\...\{6199B534-A1B6-46ED-873B-97B0ECF8F81E}) (Version: 1.23.216.0 - Intel Corporation)
IrfanView (remove only) (HKLM-x32\...\IrfanView) (Version: 4.32 - Irfan Skiljan)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 71 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (x32 Version: 2.1.71.14 - Oracle, Inc.) Hidden
Jewel Match 3 (x32 Version: 2.2.0.98 - WildTangent) Hidden
Jewel Quest Mysteries: The Seventh Gate Collector's Edition (x32 Version: 2.2.0.98 - WildTangent) Hidden
John Deere Drive Green (x32 Version: 2.2.0.95 - WildTangent) Hidden
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Kobo (HKLM-x32\...\Kobo) (Version: 2.0.3 - Kobo Inc.)
LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.4507 - CyberLink Corp.)
LabelPrint (x32 Version: 2.5.4507 - CyberLink Corp.) Hidden
Letters from Nowhere 2 (x32 Version: 2.2.0.97 - WildTangent) Hidden
Logitech Flow Scroll 4.0 (HKLM\...\Sn1) (Version: 4.00.33 - Logitech)
Logitech Unifying Software 2.10 (HKLM\...\Logitech Unifying) (Version: 2.10.37 - Logitech)
Luxor HD (x32 Version: 2.2.0.98 - WildTangent) Hidden
Mah Jong Medley (x32 Version: 2.2.0.95 - WildTangent) Hidden
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 1.1 (HKLM-x32\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (x32 Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Mathematics (HKLM-x32\...\{4D090F70-6F08-4B60-9357-A1DFD4458F09}) (Version: 4.0 - Microsoft Corporation)
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.5139.5005 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft VC9 runtime libraries (x32 Version: 1.0.0 - AOL Inc.) Hidden
Microsoft VC9 runtime libraries (x32 Version: 1.0.0 - AOL LLC) Hidden
Microsoft Visual C++ 2005 Redistributable (x32 Version: 8.0.61001 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{071c9b48-7c32-4621-a0ac-3f809523288f}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{402ED4A1-8F5B-387A-8688-997ABF58B8F2}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.30319 (HKLM-x32\...\{196BB40D-1578-3D01-B289-BEFC77A11A1E}) (Version: 10.0.30319 - Microsoft Corporation)
Microsoft Web Publishing Wizard 1.52 (HKLM-x32\...\WebPost) (Version:  - )
Microsoft Word 2002 (HKLM-x32\...\{911B0409-6000-11D3-8CFE-0050048383C9}) (Version: 10.0.6626.0 - Microsoft Corporation)
Microsoft Works 2002 Setup Launcher (HKLM-x32\...\Works2002Setup) (Version:  - )
Microsoft Works 6.0 (HKLM-x32\...\{A1B7B9B3-E1D2-41CA-9B4A-F18DC2710704}) (Version: 06.00.0000 - Microsoft Corporation)
Microsoft Works Suite Add-in for Microsoft Word (HKLM-x32\...\{C3A439E4-7303-491F-A678-CEA36A87D517}) (Version: 2.0.0.0000 - Microsoft Corporation)
Microsoft WSE 3.0 Runtime (x32 Version: 3.0.5305.0 - Microsoft Corp.) Hidden
Mozilla Firefox 33.0.3 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.0.3 (x86 en-US)) (Version: 33.0.3 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 29.0.1 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
MSXML 4.0 SP2 Parser and SDK (HKLM-x32\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation)
NOOK for PC (HKLM-x32\...\BN_DesktopReader) (Version: 2.5.6.9575 - Barnesandnoble.com)
opensource (x32 Version: 1.0.14960.3876 - Your Company Name) Hidden
PDF Architect (HKLM-x32\...\{30B41B7A-3C9D-44DE-A7A1-949011F33CC3}) (Version: 1.0.41.8362 - pdfforge)
PDF Complete Special Edition (HKLM-x32\...\PDF Complete) (Version: 4.0.65 - PDF Complete, Inc)
PDFCreator (HKLM-x32\...\{0001B4FD-9EA3-4D90-A79E-FD14BA3AB01D}) (Version: 1.7.1 - pdfforge)
pdfforge Toolbar v6.2 (HKLM-x32\...\{2511D82C-2688-41C2-ABF8-AF237795989B}) (Version: 6.2 - Spigot, Inc.)
Penguins! (x32 Version: 2.2.0.98 - WildTangent) Hidden
Plants vs. Zombies - Game of the Year (x32 Version: 2.2.0.98 - WildTangent) Hidden
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PlayReady PC Runtime x86 (HKLM-x32\...\{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}) (Version: 1.3.0 - Microsoft Corporation)
Poker Superstars III (x32 Version: 2.2.0.95 - WildTangent) Hidden
Polar Bowler (x32 Version: 2.2.0.97 - WildTangent) Hidden
Polar Golfer (x32 Version: 2.2.0.98 - WildTangent) Hidden
Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.5706 - CyberLink Corp.)
Power2Go (x32 Version: 6.1.5706 - CyberLink Corp.) Hidden
PressReader (HKLM-x32\...\{912CED74-88D3-4C5B-ACB0-132318649765}) (Version: 5.11.0721.0 -  NewspaperDirect Inc.)
PrinterShare 2.3.07 (HKLM\...\{FA9BB954-1D36-4DD9-8E6B-45A1183F59B6}) (Version: 2.3.7.0 - Printer Anywhere Inc.)
QuickBooks (x32 Version: 17.0.4013.564 - Intuit Inc.) Hidden
QuickBooks Pro 2007 (HKLM-x32\...\{7E545666-F422-45FD-B3DF-C0B99A1A579F}) (Version:  - )
QuickBooks Product Listing Service (HKLM-x32\...\{55584E16-4D70-44EE-93DD-F144E8B7D4B7}) (Version: 2.0.126 - Intuit)
QuickTime 7 (HKLM-x32\...\{3D2CBC2C-65D4-4463-87AB-BB2C859C1F3E}) (Version: 7.76.80.95 - Apple Inc.)
Recovery Manager (x32 Version: 5.5.0.4424 - CyberLink Corp.) Hidden
Remote Graphics Receiver (HKLM-x32\...\{16FC3056-90C0-4757-8A68-64D8DA846ADA}) (Version: 5.4.5 - Hewlett-Packard)
RollerCoaster Tycoon 3: Platinum (x32 Version: 2.2.0.98 - WildTangent) Hidden
Roxio PhotoSuite 8 (HKLM-x32\...\{56F62349-521A-44FD-A9E6-F8DF2B34F560}) (Version: 8.0.568 - Roxio, Inc.)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Software Updater (HKLM-x32\...\{C09D747A-BD47-42A9-915E-CEB6B1BB7C11}) (Version: 4.2.7 - SEIKO EPSON CORPORATION)
Spot (HKLM-x32\...\{3D171340-B528-42E0-92E4-BDA7AEEF6F32}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.1.21 - Safer-Networking Ltd.)
SupportSoft Assisted Service (HKLM-x32\...\{5A3F6A80-7913-475E-8B96-477A952CFA43}) (Version: 15 - SupportSoft)
Switch Sound File Converter (HKLM-x32\...\Switch) (Version: 4.60 - NCH Software)
swMSM (x32 Version: 12.0.0.1 - Adobe Systems, Inc) Hidden
Tap Tap Bear (HKLM-x32\...\{A393CDFF-BEB8-48EA-990D-2EB35B311D23}_is1) (Version: 1.0.0.0 - XM Asia Pacific Pte Ltd)
The Print Shop 12 (HKLM-x32\...\{3DD1FE66-5536-41E3-B786-70068887B3F4}) (Version:  - Broderbund LLC)
The Treasures of Mystery Island: The Ghost Ship (x32 Version: 2.2.0.98 - WildTangent) Hidden
TI USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{355FBD67-5A4F-44DA-86A1-56EEC4C20EC0}) (Version: 1.12.18.0 - Texas Instruments Inc.)
TI USB3 Host Driver (x32 Version: 1.12.18.0 - Texas Instruments Inc.) Hidden
Torchlight (x32 Version: 2.2.0.98 - WildTangent) Hidden
TSHostedAppLauncher (x32 Version: 5.1.15.0 - Hewlett-Packard) Hidden
Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden
Viewpoint Media Player (HKLM-x32\...\ViewpointMediaPlayer) (Version:  - )
Virtual Villagers 4 - The Tree of Life (x32 Version: 2.2.0.98 - WildTangent) Hidden
WildTangent Games App (HP Games) (x32 Version: 4.0.5.32 - WildTangent) Hidden
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3538.0513 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Works Suite OS Pack (x32 Version: 1.0.0.0000 - Microsoft Corporation) Hidden
Works Synchronization (x32 Version: 1.0.0.0000 - Your Company Name) Hidden
YTD Downloader version 1.5 (HKLM-x32\...\{DC866C1E-B796-4BD2-93B8-B5706AC5B5CC}_is1) (Version: 1.5 - BoozedProgrammer)
Zinio Reader 4 (HKLM-x32\...\ZinioReader4) (Version: 4.2.4164 - Zinio LLC)
Zinio Reader 4 (x32 Version: 4.2.4164 - Zinio LLC) Hidden
ZoneAlarm Antivirus (x32 Version: 13.3.052.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Firewall (x32 Version: 13.3.052.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Free Antivirus + Firewall (HKLM-x32\...\ZoneAlarm Free Antivirus + Firewall) (Version: 13.3.052.000 - Check Point)
ZoneAlarm LTD Toolbar (HKLM\...\ZoneAlarm LTD Toolbar) (Version:  - Check Point Software Technologies)
ZoneAlarm Security (x32 Version: 13.3.052.000 - Check Point Software Technologies Ltd.) Hidden
ZoneAlarm Security Toolbar  (HKCU\...\zonealarm) (Version: 1.8.29.17 - Check Point Software Technologies LTD)
ZoneAlarm Security Toolbar  (HKLM-x32\...\zonealarm) (Version: 1.8.29.17 - Check Point Software Technologies LTD)
Zuma's Revenge (x32 Version: 2.2.0.98 - WildTangent) Hidden

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 68%
Total physical RAM: 6030.01 MB
Available physical RAM: 1927.51 MB
Total Pagefile: 12058.2 MB
Available Pagefile: 7777.54 MB
Total Virtual: 4095.88 MB
Available Virtual: 3987.56 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:914.58 GB) (Free:836.5 GB) NTFS
2 Drive d: (HP_RECOVERY) (Fixed) (Total:16.71 GB) (Free:2.06 GB) NTFS

========================= Users: ========================================

User accounts for \\SILVERDOLLARPRO

Administrator            ASPNET                   Guest                    
Silverdollar Prod        

========================= Restore Points ==================================

04-11-2014 18:08:38 Windows Update
06-11-2014 20:37:05 Removed Art Explosion Publisher Pro
07-11-2014 20:33:53 AA11
07-11-2014 20:37:56 AA11

**** End of log ****
 



#6 Silverdollar

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Posted 08 November 2014 - 02:39 PM

Here is the MBAM scan history log after running it twice and restarting each time. I will wait to run MBAR and the rest until I know I should proceed from you- thanks- Al

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/8/2014
Scan Time: 2:10:53 PM
Logfile: mbam scan log.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.11.08.05
Rootkit Database: v2014.11.08.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Silverdollar Prod

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 339874
Time Elapsed: 13 min, 5 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 5
PUP.Optional.Spigot.A, C:\Users\Silverdollar Prod\AppData\LocalLow\Search Settings, Quarantined, [460f96a3f389191d3bf8b85e04ffbc44],
PUP.Optional.Spigot.A, C:\Users\Silverdollar Prod\AppData\LocalLow\Search Settings\izwwyqdjvy, Quarantined, [460f96a3f389191d3bf8b85e04ffbc44],
PUP.Optional.Spigot.A, C:\Users\Silverdollar Prod\AppData\LocalLow\Search Settings\izwwyqdjvy\fqscjsamd, Quarantined, [460f96a3f389191d3bf8b85e04ffbc44],
PUP.Optional.Spigot.A, C:\Users\Silverdollar Prod\AppData\LocalLow\Search Settings\izwwyqdjvy\lheprxgzsr, Quarantined, [460f96a3f389191d3bf8b85e04ffbc44],
PUP.Optional.Spigot.A, C:\Users\Silverdollar Prod\AppData\LocalLow\Search Settings\izwwyqdjvy\txjtyidwo, Quarantined, [460f96a3f389191d3bf8b85e04ffbc44],

Files: 6
PUP.Optional.Spigot.A, C:\Users\Silverdollar Prod\AppData\LocalLow\Search Settings\izwwyqdjvy\kbrszdzlerf, Quarantined, [460f96a3f389191d3bf8b85e04ffbc44],
PUP.Optional.Spigot.A, C:\Users\Silverdollar Prod\AppData\LocalLow\Search Settings\izwwyqdjvy\Ymfpncrukmc, Quarantined, [460f96a3f389191d3bf8b85e04ffbc44],
PUP.Optional.Spigot.A, C:\Users\Silverdollar Prod\AppData\LocalLow\Search Settings\izwwyqdjvy\fqscjsamd\Kxmlrpzrh.js, Quarantined, [460f96a3f389191d3bf8b85e04ffbc44],
PUP.Optional.Spigot.A, C:\Users\Silverdollar Prod\AppData\LocalLow\Search Settings\izwwyqdjvy\fqscjsamd\manifest.json, Quarantined, [460f96a3f389191d3bf8b85e04ffbc44],
PUP.Optional.Spigot.A, C:\Users\Silverdollar Prod\AppData\LocalLow\Search Settings\izwwyqdjvy\lheprxgzsr\Gmkkiogtri.js, Quarantined, [460f96a3f389191d3bf8b85e04ffbc44],
PUP.Optional.Spigot.A, C:\Users\Silverdollar Prod\AppData\LocalLow\Search Settings\izwwyqdjvy\lheprxgzsr\manifest.json, Quarantined, [460f96a3f389191d3bf8b85e04ffbc44],

Physical Sectors: 0
(No malicious items detected)


(end)



#7 Silverdollar

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Posted 08 November 2014 - 03:13 PM

I tried to run the MBAR Anti-Rootkit and scan failed- said I have to disable Malwarebytes completely--not sure how to do that. Here is the text from system-log

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17358

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.793000 GHz
Memory total: 6322925568, free: 3598237696

Downloaded database version: v2014.11.08.05
Downloaded database version: v2014.11.08.01
=======================================
Initializing...
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
Initializing...
======================
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
=======================================
Initializing...
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.08.0.1001

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17358

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.793000 GHz
Memory total: 6322925568, free: 4013047808

Initializing...
======================
This version of Malwarebytes Anti-Rootkit requires you to completely exit the Malwarebytes Anti-Malware application to continue.
=======================================

 



#8 Broni

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Posted 08 November 2014 - 04:09 PM

Go ahead with rKill.

 

Also you're running two AV programs, Ad-aware and ZoneAlarm.

You must uninstall one of them.

I suggest Ad-aware goes.


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#9 Silverdollar

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Posted 08 November 2014 - 06:18 PM

Here is the file from rKill. I deleted AdAware since I just downloaded it the other day trying to find out what was going on with the computer. It seems to be running much better at this point.

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 11/08/2014 06:12:10 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * Cannot edit the HOSTS file.
 * Permissions Fixed. Administrators can now edit the HOSTS file.

 * HOSTS file entries found:

  127.0.0.1    www.007guard.com
  127.0.0.1    007guard.com
  127.0.0.1    008i.com
  127.0.0.1    www.008k.com
  127.0.0.1    008k.com
  127.0.0.1    www.00hq.com
  127.0.0.1    00hq.com
  127.0.0.1    010402.com
  127.0.0.1    www.032439.com
  127.0.0.1    032439.com
  127.0.0.1    www.0scan.com
  127.0.0.1    0scan.com
  127.0.0.1    1000gratisproben.com
  127.0.0.1    www.1000gratisproben.com
  127.0.0.1    1001namen.com
  127.0.0.1    www.1001namen.com
  127.0.0.1    100888290cs.com
  127.0.0.1    www.100888290cs.com
  127.0.0.1    www.100sexlinks.com
  127.0.0.1    100sexlinks.com

  20 out of 15399 HOSTS entries shown.
  Please review HOSTS file for further entries.

Program finished at: 11/08/2014 06:13:04 PM
Execution time: 0 hours(s), 0 minute(s), and 54 seconds(s)
 



#10 Broni

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Posted 08 November 2014 - 06:44 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


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#11 Silverdollar

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Posted 09 November 2014 - 05:40 PM

I tried to run TFC but it kept hanging up when it got to public user-scanned until Java then wouldn't go any further.

I ran AdwCleaner- results below. Noticed that when it rebooted I had two icons on the desktop that read - desktop.ini - one is dated 5/23/12 and the other is 8/14/14. When I try to move them it say my computer may not work correctly if I do. What do I do?

 

# AdwCleaner v4.101 - Report created 09/11/2014 at 17:23:18
# Updated 09/11/2014 by Xplode
# Database : 2014-11-07.1 [Live]
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Silverdollar Prod - SILVERDOLLARPRO
# Running from : C:\Users\Silverdollar Prod\Documents\Fix computer\adwcleaner_4.101.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\NCH Software
Folder Deleted : C:\ProgramData\ParetoLogic
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\ProgramData\WeCareReminder
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\optimizer pro v3.2
Folder Deleted : C:\Program Files (x86)\NCH Software
Folder Deleted : C:\Program Files (x86)\Viewpoint
Folder Deleted : C:\Program Files (x86)\Common Files\ParetoLogic
Folder Deleted : C:\Users\Silverdollar Prod\AppData\LocalLow\pdfforge
Folder Deleted : C:\Users\Silverdollar Prod\AppData\Roaming\CheckPoint\ZoneAlarm LTD Toolbar
Folder Deleted : C:\Users\Silverdollar Prod\AppData\Roaming\NCH Software
Folder Deleted : C:\Users\Silverdollar Prod\AppData\Roaming\ParetoLogic
Folder Deleted : C:\Users\Silverdollar Prod\AppData\Roaming\pdfforge
Folder Deleted : C:\Users\Silverdollar Prod\AppData\Roaming\Mozilla\Firefox\Profiles\et0vwgee.default\Extensions\ffxtlbr@zonealarm.com
Folder Deleted : C:\Users\Silverdollar Prod\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk
File Deleted : C:\Users\Silverdollar Prod\AppData\Roaming\Mozilla\Firefox\Profiles\et0vwgee.default\searchplugins\zonealarm.xml
File Deleted : C:\Users\Silverdollar Prod\AppData\Roaming\Mozilla\Firefox\Profiles\et0vwgee.default\user.js

***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{FFB96CC1-7EB3-449D-B827-DB661701C6BB}]
Value Deleted : [x64] HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{FFB96CC1-7EB3-449D-B827-DB661701C6BB}]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\escortEng.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\esrv.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHost.Tool.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@checkpoint.com/FFApi
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@viewpoint.com/VMP
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{06DEB529-DE09-43EC-B6E2-451AAB0FF000}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{B12E99ED-69BD-437C-86BE-C862B9E5444D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{19D2F415-D58B-46BC-9390-C03DCBC21EB2}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{25A3A431-30BB-47C8-AD6A-E1063801134F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{6E45F3E8-2683-4824-A6BE-08108022FB36}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{744E0E81-BC79-4719-A58B-C98F7E78EE5D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{987D9269-F8A1-408F-BF62-4397D2F5363E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9F0F16DD-4E76-4049-A9B1-7A91E48F0323}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E0722BEB-FDA1-4AA1-A2A8-15A74A5B3F70}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F4288797-CB12-49CE-9DF8-7CDFA1143BEA}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{2614687D-0230-4f9e-9771-F9C024297C1F}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{50BEBAAE-F8AE-4573-8BD0-3F9462ABE7CE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5F6871E9-8E6C-46C1-B6AA-87F53A3FD7F8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9012B37B-4108-49b1-BC4F-9B92B39CBF27}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{98E08749-3130-48ea-BD93-DB3A95E24324}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A36C8D39-F66F-4c7a-85F3-D106A93985A0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{A85A5E6A-DE2C-4F4E-99DC-F469DF5A0EEC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BF211ECA-9B9F-4c9e-89C5-EBEECFD51C4C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{C8AE58DA-2D78-4801-8323-03802183224E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D89F60F5-9D0C-48C8-862C-136B079951D0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FF7B8269-2A83-4b7f-B51E-3380DD677532}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{744E0E81-BC79-4719-A58B-C98F7E78EE5D}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{06DEB529-DE09-43EC-B6E2-451AAB0FF000}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{212C2C4F-C845-4FBC-9561-C833A13D8DCE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{3C5D1D57-16C8-473C-A552-37B8D88596FE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{4A115D8A-6A7B-4C72-92B1-2E2D01F36979}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{99DF8440-814E-497F-BDDD-FB93E9E9DF96}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{E00DE9B9-B128-4C39-B732-B5D85013FA48}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{25A3A431-30BB-47C8-AD6A-E1063801134F}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{9522B3FB-7A2B-4646-8AF6-36E7F593073C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{25A3A431-30BB-47C8-AD6A-E1063801134F}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{83CAD530-387D-40FD-82EA-B9E863D92A9B}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{25A3A431-30BB-47C8-AD6A-E1063801134F}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{A85A5E6A-DE2C-4F4E-99DC-F469DF5A0EEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{744E0E81-BC79-4719-A58B-C98F7E78EE5D}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2fa28606-de77-4029-af96-b231e3b8f827}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4b5c-9287-DA72D38F4FE6}
Key Deleted : HKCU\Software\APN PIP
Key Deleted : HKCU\Software\ParetoLogic
Key Deleted : HKCU\Software\pdfforge
Key Deleted : HKCU\Software\AppDataLow\Software\adawarebp
Key Deleted : HKLM\SOFTWARE\MetaStream
Key Deleted : HKLM\SOFTWARE\ParetoLogic
Key Deleted : HKLM\SOFTWARE\pdfforge
Key Deleted : HKLM\SOFTWARE\Viewpoint
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ViewpointMediaPlayer
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Coupon Printer for Windows5.0.1.2
Key Deleted : [x64] HKLM\SOFTWARE\Tarma Installer
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ZoneAlarm LTD Toolbar
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\00E944CB89111313EAF35A0553F547F9
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\30C16B15B255BD349A1157B8A83E2AF9
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\53F55AF3F4049ED3FA6EA6F88E414E24
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\68E4BF4B11615E03C97732FD581AB607
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\8CE3DDAB2D152683FBCEB4866BCD2B0F
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\AF6CE16AFEA5C9A39B766468A8B35C21
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\ED1CAE30F47D14B41B5FC8FA53658044
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\FB1E44269B58F433A8C8E671E37CFDCF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\305B09CE8C53A214DB58887F62F25536
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\GoogleUpdate.exe

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17344


-\\ Mozilla Firefox v33.0.3 (x86 en-US)

[et0vwgee.default\prefs.js] - Line Deleted : user_pref("extensions.zonealarm.kwURLOld", "hxxp://aolsearch.aol.com/aol/search?invocationType=client_searchbox&query=");
[et0vwgee.default\prefs.js] - Line Deleted : user_pref("plugin.blocklisted.npviewpoint", true);

-\\ Google Chrome v

[C:\Users\Silverdollar Prod\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : dhdepfaagokllfmhfbcfmocaeigmoebo
[C:\Users\Silverdollar Prod\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : fbmimoidopbghbcmdmpkjaffffmcbmbg
[C:\Users\Silverdollar Prod\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : hphibigbodkkohoglgfkddblldpfohjl
[C:\Users\Silverdollar Prod\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : kdcnnmifdmlmjffdgeieikcokcogpbej
[C:\Users\Silverdollar Prod\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : kincjchfokkeneeofpeefomkikfkiedl
[C:\Users\Silverdollar Prod\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : kkkeikdkpjenmoiicggnnodbkebafgpc
[C:\Users\Silverdollar Prod\AppData\Local\Google\Chrome\User Data\Default\preferences] - Deleted [Extension] : pgmfkblbflahhponhjmkcnpjinenhlnc

*************************

AdwCleaner[R0].txt - [12184 octets] - [09/11/2014 17:21:36]
AdwCleaner[S0].txt - [11497 octets] - [09/11/2014 17:23:18]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [11558 octets] ##########
 



#12 Silverdollar

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Posted 09 November 2014 - 05:55 PM

results of JRT

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.7 (11.08.2014:1)
OS: Windows 7 Home Premium x64
Ran by Silverdollar Prod on Sun 11/09/2014 at 17:42:47.83
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Successfully stopped: [Service] couponprinterservice
Successfully deleted: [Service] couponprinterservice



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AboutURLs\\Tabs



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{E32B676A-1A24-4AA3-9B1B-0411D4198724}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{EA0FD7F9-5F35-463C-A92C-91572DDCF967}



~~~ Files

Successfully deleted: [File] "C:\windows\couponprinter.ocx"
Successfully deleted: [File] "C:\windows\wininit.ini"



~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Empty Folder] C:\Users\Silverdollar Prod\appdata\local\{0418932A-6C87-4389-89C8-17940263215A}
Successfully deleted: [Empty Folder] C:\Users\Silverdollar Prod\appdata\local\{061D8027-D38E-443C-A74C-302E57951A4C}
Successfully deleted: [Empty Folder] C:\Users\Silverdollar Prod\appdata\local\{16003964-D6A3-4B4A-9C5D-4524E262DBAA}
Successfully deleted: [Empty Folder] C:\Users\Silverdollar Prod\appdata\local\{90031D6C-DA83-497B-8BA6-02A611DAC91F}
Successfully deleted: [Empty Folder] C:\Users\Silverdollar Prod\appdata\local\{9533EC09-0C60-48D4-8948-70279ADBA526}



~~~ FireFox

Successfully deleted: [File] C:\user.js
Successfully deleted the following from C:\Users\Silverdollar Prod\AppData\Roaming\mozilla\firefox\profiles\et0vwgee.default\prefs.js

user_pref("extensions.AMAZONNEW_NS_PH.toolbarXMLText", "<?xml version=\"1.0\" encoding=\"utf-8\"?>\n<toolbar>\n  <replacements>\n    <replacement>\n      <key><![CDATA[__REGIO
user_pref("extensions.zonealarm.hmpgUrl", "hxxp://search.zonealarm.com/?src=hp&tbid=HFA5&Lan=EN&gu=08f452db390344f8a154e9838054ee75&tu=10GYz00FS2D30q0&sku=&tstsId=&ver=&");
user_pref("extensions.zonealarm.keyWordUrl", "hxxp://search.zonealarm.com/search?Source=Browser&oemCode=ZLN114229291857012-1001&toolbarId=base&affiliateId=1001&Lan=en&utid=e44
user_pref("extensions.zonealarm.keywordurl", "hxxp://search.zonealarm.com/search?Source=Browser&oemCode=ZLN114229291857012-1001&toolbarId=base&affiliateId=1001&Lan=en&utid=e44
user_pref("extensions.zonealarm.lastB", "hxxp://search.zonealarm.com/?src=hp&tbid=HFA5&Lan=EN&gu=08f452db390344f8a154e9838054ee75&tu=10GYz00FS2D30q0&sku=&tstsId=&ver=&");
user_pref("extensions.zonealarm.newTabUrl", "hxxp://search.zonealarm.com/?src=nt&tbid=HFA5&Lan=EN&gu=08f452db390344f8a154e9838054ee75&tu=10GYz00FS2D30q0&sku=&tstsId=&ver=&");
user_pref("extensions.zonealarm.newtaburl", "hxxp://search.zonealarm.com/?Source=Newtab&oemCode=ZLN114229291857012-1001&toolbarId=base&affiliateId=1001&Lan=en&utid=e4488ce2000
user_pref("extensions.zonealarm.tlbrSrchUrl", "hxxp://search.zonealarm.com/search?src=tb&tbid=HFA5&Lan={dfltLng}&gu=08f452db390344f8a154e9838054ee75&tu=10GYz00FS2D30q0&sku=&ts
user_pref("extensions.zonealarm.tlbrsrchurl", "hxxp://search.zonealarm.com/search?Source=ToolBar&oemCode=ZLN114229291857012-1001&toolbarId=base&affiliateId=1001&Lan={dfltLng}&
user_pref("samfind.social.notused", "100zakladok,2linkme,2tag,7live7,a1webmarks,addio,adifni,aero,allmyfaves,allvoices,amazon,aollifestream,aolmail,arto,aviary,baang,baidu,bal
Emptied folder: C:\Users\Silverdollar Prod\AppData\Roaming\mozilla\firefox\profiles\et0vwgee.default\minidumps [277 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sun 11/09/2014 at 17:47:57.19
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#13 Broni

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Posted 09 November 2014 - 06:06 PM

Regarding desktop.ini...

 

Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Hide protected operating system files.

 

It should take care of it.
 


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#14 Silverdollar

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Posted 09 November 2014 - 08:51 PM

Results from EsetScan

 

C:\Windows\SysWOW64\Adobe\Shockwave 12\gt.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    
C:\AdwCleaner\Quarantine\C\Program Files (x86)\NCH Software\Switch\switch.exe.vir    a variant of Win32/Bundled.Toolbar.Google.C potentially unsafe application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\NCH Software\Switch\switchsetup_v4.60.exe.vir    a variant of Win32/Bundled.Toolbar.Google.C potentially unsafe application    deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll.vir    a variant of Win32/Adware.Yontoo.B application    cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Users\Silverdollar Prod\AppData\Roaming\Mozilla\Firefox\Profiles\et0vwgee.default\Extensions\ffxtlbr@zonealarm.com\uninstall.exe.vir    Win32/Toolbar.Montiera.B potentially unwanted application    deleted - quarantined
C:\Program Files\ccsetup324.exe    Win32/Bundled.Toolbar.Google.E potentially unsafe application    deleted - quarantined
C:\Program Files (x86)\Check Point Software Technologies LTD\zonealarm\1.8.29.17\zonealarmEng.dll    a variant of Win32/Toolbar.Montiera.A potentially unwanted application    deleted - quarantined
C:\Program Files (x86)\Check Point Software Technologies LTD\zonealarm\1.8.29.17\zonealarmsrv.exe    a variant of Win32/Toolbar.Montiera.A potentially unwanted application    deleted - quarantined
C:\Program Files (x86)\CheckPoint\Install\CUninstallerZA.exe    Win32/Toolbar.Conduit potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\AppData\LocalLow\rwkhlff.dll    a variant of Win32/Kryptik.CPLC trojan    cleaned by deleting - quarantined
C:\Users\Silverdollar Prod\AppData\Roaming\Check Point Software Technologies LTD\zonealarm\1.8.29.17\uninstall.exe    Win32/Toolbar.Montiera.B potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\AppData\Roaming\Check Point Software Technologies LTD\zonealarm\1.8.29.17\uninstall_d.exe    Win32/Toolbar.Montiera.B potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\AppData\Roaming\Check Point Software Technologies LTD\zonealarm\1.8.29.17\zonealarm4ffx.exe    Win32/Toolbar.Montiera.E potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\Adobe Flash Player Setup.exe    a variant of Win32/DownloadAssistant.A potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\ccsetup414.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\ccsetup415.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\ccsetup417.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\PDFCreator-1_6_2_setup.exe    Win32/InstallMonetizer.AQ potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\PDFCreator-1_7_0_setup.exe    Win32/InstallMonetizer.AQ potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\PDFCreator-1_7_1_setup.exe    Win32/InstallMonetizer.AQ potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\PDFCreator-1_7_2_setup.exe    Win32/InstallMonetizer.AQ potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\switchsetup.exe    a variant of Win32/Bundled.Toolbar.Google.C potentially unsafe application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\Unlocker1.9.1.exe    Win32/Adware.ADON potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\zafwSetupWeb_110_000_038.exe    Win32/Toolbar.Conduit potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\zaSetupWeb_110_000_038.exe    Win32/Toolbar.Conduit potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\Documents\Downloads\zaSetupWeb_133_052_000.exe    Win32/Toolbar.Conduit potentially unwanted application    deleted - quarantined
C:\Users\Silverdollar Prod\Downloads\ccsetup404.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
C:\Users\Silverdollar Prod\Downloads\ccsetup406.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
C:\Users\Silverdollar Prod\Downloads\ccsetup407 (1).exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
C:\Users\Silverdollar Prod\Downloads\ccsetup407.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
C:\Users\Silverdollar Prod\Downloads\zafwSetupWeb_102_074_000.exe    Win32/Toolbar.Conduit potentially unwanted application    deleted - quarantined
C:\Windows\Installer\d6690e2.msi    a variant of Win32/Bundled.Toolbar.Ask.D potentially unsafe application    deleted - quarantined
C:\Windows\System32\Adobe\Shockwave 12\gt.exe    Win32/Bundled.Toolbar.Google.D potentially unsafe application    deleted - quarantined
 



#15 Broni

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Posted 09 November 2014 - 08:52 PM

How is computer doing?

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

 

p22002970.gif Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.


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