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Windows 7 weird things happening


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#1 beckylousiana

beckylousiana

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Posted 07 November 2014 - 05:22 PM

I am trying to figure out some things going on with my husbands computer. Every startup A black screen comes up "taskeng.exe". 

I have tried to search on my own and figure it out. I have went into task scheduler, but I am afraid I may be doing more harm than good. After going into Task Scheduler and disabling several things that I did not deem necessary, The taskeng.exe window is coming up and staying up, and there is a new popup

"Program Files (x86)\Browersafeguard\BrowserSafeguard.exe Windows cannot find c:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe Make sure you have typed the name correctly and then try again. OK

When I press OK for this window, the taskeng.exe window disappears...

 

There is also another pop-up that says 

"Server Busy. This action cannot be completed because the other program is busy. Choose Switch to or retry. 

Either choice appears to do nothing.

I have run several programs including

CCleaner

MalwareBytes

Super Anti Spyware

Stinger

JRT

RogueKiller

SecurityCheck

TDSSKiller.exe

and have logs if you are interested.

 

otherwise I will follow whatever instruction and advice you can give.

Thanks!

Becky Lou


Edited by Chris Cosgrove, 08 November 2014 - 07:31 PM.
Moved to Win 7


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#2 Chris Cosgrove

Chris Cosgrove

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Posted 10 November 2014 - 07:46 PM

For your information BrowserSafeguard is seen by some as a Potentially Unwanted Program (PUP). Here is the entry for it on BC -

 

http://www.bleepingcomputer.com/startups/Browsersafeguard.exe-27687.html

 

Should you decide you don't want it and want to remove it, removal is quite straightforward through Control Panel, but here is an illustrated guide -

 

http://www.tomsguide.com/us/browser-safeguard-remove-how-to,news-19273.html

 

Chris Cosgrove






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