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IELowutil.exe has stopped working


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2 replies to this topic

#1 Kabo0m

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Posted 07 November 2014 - 02:13 PM

Internet Low-Mic Utility Tool has stopped working.

 

I get this error a LOT! It is annoying. I have witnessed no problem with my mic so I don't know why this pops up a lot.

 

The file is IELowutil.exe

 

and the error log is in a hdmp file type which I seem to not have any program to open it with.

 

SuNOQC4.jpg

 

I am unable to attach any additional information as the files are too large to upload it says on this thread as well as I am unable to open hdmp files or xml files in any reader to copy even parts. I have zipped up the WER6825.tmp.hdmp file yet it still was too large even zipped at the most condenced capacity.

 

My computer specs:

 

System: HP-Pavilion KJ379AAR-ABA a6400f

OS: Windows 7 Prof 64-bit SP1 (Installation Date: 19 September 2010, 20:07)

Firewall: Enabled
Windows Defender: Enabled

CPU Type: Intel Core2 Quad Q9550 @ 2.83GHz (Yorkfield 45nm Technology)

CPU: Measured Speed 2.83 GHz

Motherboard: ASUSTeK Benicia

Bios Date: 20090910

Bios Brand: American Megatrends Inc

Bios Version: 5.43

Memory: 4GB DDR2 Dual Channel , Kingston KTC1G-UDIMM

Video Card: ATI Radeon HD 4850 (XFX Pine Group)

Display: 1440 x 900 - 32 Bit colors

Audio: Realtek High Definition Audio

 

Speccy (June 2014): http://speccy.piriform.com/results/78wcFgAbatMXUKUX1NCHtgn

 

I opened the XML in IE (not my default)

<?xml version="1.0" encoding="UTF-16"?>

-<WERReportMetadata>


-<OSVersionInformation>

<WindowsNTVersion>6.1</WindowsNTVersion>

<Build>7601 Service Pack 1</Build>

<Product>(0x30): Windows 7 Professional</Product>

<Edition>Professional</Edition>

<BuildString>7601.18526.amd64fre.win7sp1_gdr.140706-1506</BuildString>

<Revision>1130</Revision>

<Flavor>Multiprocessor Free</Flavor>

<Architecture>X64</Architecture>

<LCID>1033</LCID>

</OSVersionInformation>


-<ProblemSignatures>

<EventType>BEX64</EventType>

<Parameter0>IELowutil.exe</Parameter0>

<Parameter1>11.0.9600.17344</Parameter1>

<Parameter2>541b870b</Parameter2>

<Parameter3>netprofm.dll_unloaded</Parameter3>

<Parameter4>0.0.0.0</Parameter4>

<Parameter5>4a5bdfd0</Parameter5>

<Parameter6>000007fef3c94a34</Parameter6>

<Parameter7>c0000005</Parameter7>

<Parameter8>0000000000000008</Parameter8>

</ProblemSignatures>


-<DynamicSignatures>

<Parameter1>6.1.7601.2.1.0.256.48</Parameter1>

<Parameter2>4105</Parameter2>

<Parameter22>7e97</Parameter22>

<Parameter23>7e978e17734c828f1cd6e98581897f34</Parameter23>

<Parameter24>3a2b</Parameter24>

<Parameter25>3a2b21b76d801469c304761592397b71</Parameter25>

</DynamicSignatures>


-<SystemInformation>

<MID>5943EBF7-6B6C-499F-97F7-E3CA6D224049</MID>

<SystemManufacturer>HP-Pavilion</SystemManufacturer>

<SystemProductName>KJ379AAR-ABA a6400f</SystemProductName>

<BIOSVersion>5.43</BIOSVersion>

</SystemInformation>

</WERReportMetadata>

Edited by kabo0m the spam, 07 November 2014 - 02:39 PM.

DESKTOP - Main Rig:   Passmark & Mobo  (Manual) &  my Speccy (Video card is Radeon 7770) & 4Gb DDR2 RAM
NETBOOK:   PC: Acer Aspire ONE (D250 10.1")    //   CPU: Intel® Atom CPU N270 @ 1.60GHz   RAM: 2.0 GB  DDR2
Video Card: Intel® GMA 950 (256Mb)     OS:   Windows 7 Starter 32-bit SP1


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#2 Torvald

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Posted 07 November 2014 - 04:19 PM

According to the following August 2013 Microsoft article, this issue may occur due to Internet Explorer (IE) browser add-ons or due to certain changes in the IE settings.

 

http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/when-using-internet-explorer-internet-low-mic/586d2ffa-abc3-471e-8206-d1489f027f6b?tab=question&status=AllReplies&status=AllReplies

 

Try running IE in no add-ons mode, and check if the problem goes away.

 

If the problem still persists, you might then want to try resetting your IE settings to default.

How to reset Internet Explorer settings

 

Note: Resetting Internet Explorer's settings is not reversible. After a reset, all previous settings are lost and cannot be recovered.

 

I also found the following October 2012 Microsoft article on how to manually disable ielowutil.exe:

http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_programs/how-can-i-get-rid-of-ielowutilexe/c8a7790a-1e18-448d-adfa-e12bb1bc4419

 

Best wishes.

 

P.S.  Your user profile says you are using Avast, but your speccy does not seem to show any antivirus installed on your desktop system.  You do have an antivirus currently installed on your desktop, right?


Edited by Torvald, 07 November 2014 - 04:22 PM.

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#3 Kabo0m

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Posted 07 November 2014 - 06:08 PM

Yes I will do a current speccy as that one is outdated. I used to use MSE.

 

Okay updated scan here: http://speccy.piriform.com/results/oXgFyAb3MOAAKTjb17q4sgo

 

As for IE. Ya I never use it as I use Firefox but I do have it installed and I believe there are addons but probably outdated. I know some programs in Windows will use IE even when not set to default such as Skype so that does make sense. I thought it had to do with the voice mic so I would be annoyed and thought it wasn't important and would close it out of Task Manager. I just found out it is actually a security thing with the IE browser. I did not know that. http://www.thewindowsclub.com/ielowutil-exe-ie-low-mic-utility-tool

 

Okay I disabled all addons in IE. is that good enough?


Edited by hamluis, 15 November 2014 - 01:31 PM.
Removed unnecessary quotebox - Hamluis.

DESKTOP - Main Rig:   Passmark & Mobo  (Manual) &  my Speccy (Video card is Radeon 7770) & 4Gb DDR2 RAM
NETBOOK:   PC: Acer Aspire ONE (D250 10.1")    //   CPU: Intel® Atom CPU N270 @ 1.60GHz   RAM: 2.0 GB  DDR2
Video Card: Intel® GMA 950 (256Mb)     OS:   Windows 7 Starter 32-bit SP1





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