I am helping a friend that has a HP Desktop Computer and was running Windows 8. When he first set up the computer he contact Microsoft and said he did not want to have a password. Microsoft in all their wisdom set up an administrator account that had no password. Problem came when he went to the Start Panel and found he could not access any of the aps. No weather, news, etc.
He brought the computer to me. I was doing some clean up on it when a message came up saying it was updating to Windows 8.1. It came through just fine. I went into account settings and put a password into the administrative account but found it still would not me to access the apps.
I then set up a new Microsoft Account using outlook.com and made a new email address and password. All look fine and when I got to the start menu after setting up the new account and password I find that there is NOTHING (I REPEAT) NOTHING IN THE START MENU! There are no apps (weather, news, etc. to see if they work or not.
I did read that it is extremely difficult to get rid of the administrative local account.
If anyone could help me, I would sure appreciate it.
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