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October 24, I failed2realize this trap...


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#1 IrememberWhen

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Posted 05 November 2014 - 08:16 PM

As an older, T.B.I. survivor without classes this semester, I have resorted to a lot of gaming.  Within the MMORPG, my Friend's-List is full having played this particular game since BETA Testing.  One such "friend" for some years now asked me to compose a Congratulations email for some people getting married.  After spending  too much time relating how happy I am for them, yadda yadda yadda, I concluded 'Don't go to bed angry.'  Somewhat tired & possibly distracted we asked to whom this should be sent?  The address it turns out was/is completely outside the M.M.O.'s domain & context.  Because I've run with this particular individual for so long, there was no pondering all the Red flags waving and whistles blowing "Don't do it!", I typed my Hotmail/pw to receive (I don't know now), copy/pasted that letter & hit frappe`.  
 
A couple moments later the lettering upon said website began to shimmer & swirl and a few minutes longer I suddenly had absolutely no control over my own system.  I was unable to log into any my usual accounts until yesterday.  Something in that domain opened all the Resource and Share abilities.  My Hotmail had been vanquished and now restored through Microsoft and I am still unable to log into the M.M.O.  It hadn't dawned upon me to recall B.C. `till last night.  I figured the day was saved finally but... after loading & running a ComboFix first, then Malwarebytes Anti-Malware (Not the Anti-Exploit version), yesterday and this afternoon and only passively running RogueKiller, I am at the end my understanding what to do henceforth.  I've never in my near 60 years been so unprepared by what could transpire through an outside domain once connected & embedded to my network.  I've not run any AV systems in eons, as I do most research @ college & I don't navigate through unsavoury sites or domains as a rule.
 
I've tried to have some understanding what RogueKiller actually does, and if the orange (Yes) and purple/dark red couple lines should be removed?  I am unfamiliar with "catch me" designations are, nor have I yet had the time to effectively research & evaluate both the probable long-term damage to self or what I can possibly accomplish to remedy my sleight faux paz?  I am surely open to suggestions and will gracefully welcome any  direction to assist me.  My apologies for being long-winded; knowing the depth and reach is necessary I think.

Edited by boopme, 05 November 2014 - 08:50 PM.
Moved to appropriate forum


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#2 quietman7

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Posted 05 November 2014 - 10:34 PM

...after loading & running a ComboFix first, then Malwarebytes Anti-Malware (Not the Anti-Exploit version), yesterday and this afternoon and only passively running RogueKiller, I am at the end my understanding what to do henceforth...

Since you already ran Combofix due to possible malware infection, its log should be thoroughly reviewed by trained experts in order to ascertain what was detected/removed and what malware you're dealing with. A log should have been created and saved to the root directory, usually C:\ComboFix.txt.

Please follow the instructions in the Preparation Guide For Requesting Help starting at Step 6.
  • If you cannot complete a step, then skip it and continue with the next.
  • In Step 6 there are instructions for downloading and running DDS which will create two logs. (Note: Windows 8.1 Users will not be able run DDS and create a log)
When you have done that, post your logs to include your ComboFix log in the Virus, Trojan, Spyware, and Malware Removal Logs forum, NOT here, for assistance by the Malware Response Team Experts.
-- ComboFix logs are not permitted in this forum. If no log was created by ComboFix or you cannot post its log, then ignore this part and just post the other requested log(s) in your new topic.

Start a new topic, give it a relevant title and post your log(s) along with a brief description of your problem, a summary of any anti-malware tools you have used and a summary of any steps that you have performed on your own. If you cannot produce any of the required logs or you're using Windows 8.1, then still start the new topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happened when you tried to create them.

After doing this, please reply back in this thread with a link to the new topic so we can close this one.
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#3 quietman7

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Posted 06 November 2014 - 08:52 PM

I have moved (split away) your log(s) to the Virus, Trojan, Spyware, and Malware Removal Logs forum as they are not permitted in this forum.

Please go here, click on the Follow this topic button in the upper right corner and select Immediate Notification to subscribe to that topic so you are notified when a helper replies.

Now that your log is posted, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a Malware Response Team member...nor should you continue to ask for help elsewhere. Doing so can result in system changes which may not show in the log(s) you already posted. Further, any modifications you make on your own may cause confusion for the member assisting you and could complicate the malware removal process or make things worst which would extend the time it takes to clean your computer.

From this point on the Malware Response Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take several days to get a response because the Malware Response Team members are very busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have posted your log and are waiting, please DO NOT "bump" your post or make another reply until it has been responded to by a member of the Malware Response Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another Malware Response Team member is already assisting you and not open the thread to respond.

It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, please follow Step One and CLICK the link so it will report your topic to the team members.

To avoid confusion, I am closing this topic.
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