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#1 Marcos@ESET

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Posted 05 November 2014 - 08:48 AM

I'm Marcos, a moderator of ESET's security forum. I'll do my best to chime in here from time to time and give you some hints and advice, if needed.



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#2 Marcos@ESET

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Posted 05 November 2014 - 03:42 PM

Ok, it seems I won't be able to respond to http://www.bleepingcomputer.com/forums/t/554821/unwanted-advertisement-on-all-browsers/. Please advise the user to reset the router to factory settings and to disable remote administration (we have a KB article with instructions at http://kb.eset.com/esetkb/index?page=content&id=SOLN3530).



#3 Queen-Evie

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Posted 05 November 2014 - 04:16 PM

The post you wanted to reply to is in Malware Removal Logs.

 

MRL reply access is restricted. The only people who can reply to a log topic are the one who started the topic, members of the Malware Removal Team and certain staff.

 

The Malware Removal Team member who responds will make recommendations based on the log results.

 

IF the helper thinks your suggestion will help the OP he/she will suggest it.


Edited by Queen-Evie, 05 November 2014 - 04:19 PM.





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