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#1 MelloW22


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Posted 04 November 2014 - 04:12 PM

It keep saying Ordinal Not Found. Followed by a Msg The ordinal 408 could not be located in the dynamic link library urlmon.dll. SOME ONE PLZ HELP

Edited by hamluis, 04 November 2014 - 04:18 PM.
Moved from Win 7 to Am I Infected - Hamluis.

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#2 noknojon


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Posted 04 November 2014 - 09:47 PM

Hi -


If you are not able to remove the problem program from Programs and Features then try this .....


Please download and install Revo Uninstaller Free

  • Double click Revo Uninstaller to install it. - Windows 7 users, Right click on the download, and select Run as Administrator,
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall this program, click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • When the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers....(be patient here ! ) click Next.
  • Check / tick the bolded items Only, then click  DELETE
  • When prompted click on Yes and then on next.   
  • Put a check on any folders that are found and select delete
  • When prompted select yes then on next
  • Once done click Finish.

Also read How to use Revo Uninstaller from "How to Geek", if you are not sure.



When finished that part, please continue here -


Download Screen317 Security Check from Here or Here and save it to your Desktop.
 * Double-click SecurityCheck.exe
 * Follow the onscreen instructions inside of the black box.
 * A Notepad document should open automatically called checkup.txt
 * Please Copy/Paste the contents of that document.
NOTE:1 . If any security program requests permission to access the Internet, allow it to
NOTE. 2 .If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message, restart computer and Security Check should run


If both options will not work, then ignore it and continue below .........



Please download MiniToolBox  to desktop to run it.
 Checkmark the following boxes:

  • List content of Hosts
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Users, Partitions and Memory size

Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
 Click Go and Copy / Paste the result. (result.txt)




Run ESET Online Scanner.

Note that Internet Explorer is the preferred browser to use for this -

  • For Internet Explorer users only, hold down Control  (Ctrl) and click on This Link to open ESET OnlineScan in a new window.
  • Click the ESET Online button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
  • Click on esetsmartinstaller_enu. to download the ESET Smart Installer. Save it to your desktop.
  • Double click on the esetsmartinstaller_enu icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Under scan settings, check "Scan Archives and Remove Threats"
  • Click Advanced settings and, if available, please select the following options:
     Scan potentially unwanted applications
     Scan for potentially unsafe applications
     Enable Anti-Stealth technology
  • ESET will then download updates for itself, install itself, and begin scanning your computer.
  • Please be patient as this will take some time (2 hours is not unusual for a first scan).
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.

NOTE:Sometimes if ESET finds no infections it will not create a log.




Regards -

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