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#1 Delaine

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Posted 04 November 2014 - 02:08 PM

If anyone can help me get rid of this I would appreciate it.

 

 



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#2 Delaine

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Posted 04 November 2014 - 02:10 PM

Results of screen317's Security Check version 0.99.89

Windows 7 Service Pack 1 x64 (UAC is enabled)

Internet Explorer 11

``````````````Antivirus/Firewall Check:``````````````

Windows Firewall Enabled!

AVG AntiVirus Free Edition 2015

Antivirus up to date!

`````````Anti-malware/Other Utilities Check:`````````

Java 7 Update 67

Adobe Flash Player 15.0.0.152

Adobe Reader XI

Google Chrome 38.0.2125.104

Google Chrome 38.0.2125.111

````````Process Check: objlist.exe by Laurent````````

Malwarebytes Anti-Malware mbamservice.exe

Malwarebytes Anti-Malware mbam.exe

AVG avgwdsvc.exe

Malwarebytes Anti-Malware mbamscheduler.exe

`````````````````System Health check`````````````````

Total Fragmentation on Drive C: 3%

````````````````````End of Log``````````````````````



#3 hamluis

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Posted 04 November 2014 - 04:34 PM

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis






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