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sfc/scannow - Windows Resource Protection unable to fix corrupted files


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#1 Fromto

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Posted 04 November 2014 - 01:59 AM

Hello guys.

 

Recently I performed a sfc/scannow on Command Prompt. It said it found some corrupted files but was unable to fix them. May I know if anyone of you knows how to read the log that it generates so that you can let me know what and how to fix those corrupted files?

 

Thank you for your help!



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#2 dc3

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Posted 04 November 2014 - 10:28 AM

Click or tap on Search, then type cmd in the Search box.
 
cmd will appear under Apps, right click on it and in the options at the bottom of the page choose Run as administrator.  This will open the Elevated Command Prompt.
 
In the Elevated Command Prompt type in the following command followed by pressing the Enter key for each command.
 
DISM /Online /Cleanup-Image /RestoreHealth

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#3 Go The Power

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Posted 05 November 2014 - 01:29 AM

Hello

 

To work out which files are corrupt please upload the CBS folder:

 

Export CBS folder

 

  • Right click on the aa922834-ed43-40f1-8830-d5507badb56c_39. button

  • Click on File Explorer

  • Double-click on the C: drive, under the Hard Disk Drives category, and then scroll down to, and double click on the Windows folder.

  • Find and double click on the Logs folder.

  • Right-click on the CBS folder, and select Copy.

  • Go back to your Desktop, right-click on it, and select Paste. You should now see a copy of the CBS folder appear on your Desktop called CBS.

  • Right-click on this new folder, and navigate through Send to, and select Compressed (zipped) folder.

  • A new file, also called CBS (CBS.zip), but this time with a different icon, will be created.

  • Attach this to your next post please.

Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive



#4 Fromto

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Posted 05 November 2014 - 06:31 AM

Thanks dc3. I will do this when I'm free.

 

Go The Power, I was denied access to copy CBS.log and CbsPersist_20141105104611.log. However I've managed to copy and paste the contents of the log via cmd. 

 

UPDATE: Here's the link to the CBS.zip: https://www.dropbox.com/s/p2ktkn3p2f5la04/CBS.zip?dl=0


Edited by Fromto, 05 November 2014 - 06:41 AM.


#5 Go The Power

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Posted 05 November 2014 - 02:17 PM

The errors that CFC detected appear to be with some Windows Update package files. After you have ran the command from dc3 please upload the following log.

Convert CBS.log to CBS.txt
  • Right click on the aa922834-ed43-40f1-8830-d5507badb56c_39. button
  • Click on Run => Inside the run box copy and paste the following command:
    cmd /c copy %windir%\logs\cbs\cbs.log "%userprofile%\Desktop\cbs.txt"
  • Press Enter
  • Once this has completed please go to your Desktop and you will find CBS.txt => Please upload CBS.txt to this thread
Please Note:: if the file is too big to upload to you next post please upload via Dropbox or One Drive

#6 Fromto

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Posted 06 November 2014 - 06:17 AM

The  file isn't being generated.



#7 Go The Power

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Posted 07 November 2014 - 01:30 AM

Repeat the proccess to upload the whole CBS folder again:
http://www.bleepingcomputer.com/forums/t/554631/sfcscannow-windows-resource-protection-unable-to-fix-corrupted-files/#entry3526980

#8 Fromto

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Posted 07 November 2014 - 03:49 AM

Looks like I forgotten to run DC3's command. Will get back to you after performing the steps.



#9 Fromto

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Posted 08 November 2014 - 10:43 PM

Sorry for the delay. Was recently forced to update to Windows 8.1 but it totally failed.

 

GTO3cko.png



#10 dc3

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Posted 09 November 2014 - 10:38 AM

Did you run the command I suggested?


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#11 Fromto

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Posted 10 November 2014 - 03:51 AM

Yes dc3. Good news, it says that the repair operation has completed successfully!

 

But to be on the safe side, I've attached the CBS.log file for you to read. https://www.dropbox.com/s/ddqmdnri8r7qovr/CBS.log?dl=0



#12 dc3

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Posted 10 November 2014 - 09:12 AM

Fromoto, I will not download anything to my computer unless I know exactly what it contains.  Please post the log in your topic.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 Fromto

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Posted 10 November 2014 - 10:49 AM

The log file is around 3MB big, I couldn't paste everything here. Do you want me to copy and paste it into a text file instead?



#14 dc3

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Posted 10 November 2014 - 11:03 AM

Break it into two or three parts to post it in your topic.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#15 Fromto

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Posted 10 November 2014 - 11:14 AM

Can I share it with you on Pastebin instead?






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