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Can't complete ESET scan. HP CUE Status stopped


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#1 destry.stevens

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Posted 03 November 2014 - 04:14 PM

Thanks in advance for any help with this problem. 

 

I have been trying to repair my laptop as it has been running very slowly. I have ran several tools and downloaded from this website and the machine is running much better. However I tried to run the ESET Online Scanner to ensure nothing was left in the system. During the scan, which i ran three times, the machine hung up on the same file. It hung up and locked up the PC when it attempted to scan ZF612702.cab. It stopped there even when trying to run the scan in Safe mode.  Also during the same time this symptom was discovered I began getting the notification "HP CUE Status has stopped working" on every start up. Please help.

 

Sincerely,



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#2 kaz20

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Posted 03 November 2014 - 04:34 PM

do you have microsoft office?



#3 destry.stevens

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Posted 03 November 2014 - 07:06 PM

Yes I use Office 2003 all the time.

#4 quietman7

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Posted 07 November 2014 - 10:50 PM

HP CUE Status has stopped
.
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