Hello, I am a desperate mum.
We got our computer through a school scheme, it didn't come with a windows 7 professional disk. Despite several attempts in the early days we were unable to backup files. Now it appears to have been corrupted, I have tried to do the command prompt thing and keep being told that it is not recognised. I have an old XP disk, can I sue this in some way to repair my windows 7?
I also contacted Microsoft for help explain that I do not have the money to buy a 7 disk, they told me they could help if I signed up for advance support for $99, which kind of defeated me telling them I was broke.
I really need this computer to work as this is my daughters gcse year and I cannot replace the computer.
CAN ANYONE PLEASE HELP ME?
1 Desperate parent!