Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Multiple Chrome instances and Firefox hijack


  • Please log in to reply
19 replies to this topic

#1 blakbolt

blakbolt

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 09:53 AM

Hello,

 

I noticed my computer running slowly, so I checked task manager and found multiple instances of Chrome and "Service Host Processes" that took up a lot of memory. I ran ESETS, Malwarebytes, ADW, TDSSkiller, and JRT. ESETS found one bad extension in chrome, but the problem remains. I ended up uninstalling Chrome, but I don't know if this really solved the problem.

 

This may be a separate problem (if so, apologies!), but it's closely related: I started using Firefox and a website pretending to be a sports highlight video site hijacked my home page. Next time I tried to start Firefox page popped up and tryied to install some "update" (I CTRL-ALT-DELed out of it). Have run ESETS, ADW, and Malware but they've found nothing. As a result, I re-installed Chrome just to post to this site, and the multiple instances and Service Host came back.

 

 

 

I am running Windows 8.1



BC AdBot (Login to Remove)

 


#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:18 AM

Posted 03 November 2014 - 04:10 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#3 blakbolt

blakbolt
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 04:21 PM

Thanks for the reply. 

Security check log:

 

 Results of screen317's Security Check version 0.99.89  
   x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
Windows Defender   
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 67  
 Adobe Flash Player 15.0.0.189  
 Adobe Reader XI  
 Mozilla Firefox (33.0.2) 
 Google Chrome 38.0.2125.111  
````````Process Check: objlist.exe by Laurent````````  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:  % 
````````````````````End of Log`````````````````````` 
 


#4 blakbolt

blakbolt
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 04:24 PM

Farbar log:

 

Farbar Service Scanner Version: 21-07-2014
Ran by pc lenovo (administrator) on 03-11-2014 at 16:22:16
Running from "C:\Users\pc lenovo\Desktop"
Microsoft Windows 8.1 Single Language  (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is unreachable
Attempt to access Google.com returned error: Google.com is unreachable
Attempt to access Yahoo.com returned error: Yahoo.com is unreachable
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is set to Demand. The default start type is Auto.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
 
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend: ""%ProgramFiles%\Windows Defender\MsMpEng.exe"".
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MsMpEng.exe => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#5 blakbolt

blakbolt
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 04:30 PM

Minitoolbox log. (note: I accidentally clicked on Reset rather than report IE proxy settings the first time around. I checked the right box and ran it again for this log):

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by pc lenovo (administrator) on 03-11-2014 at 16:28:21
Running from "C:\Users\pc lenovo\Desktop"
Microsoft Windows 8.1 Single Language  (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
========================= FF Proxy Settings: ============================== 
 
========================= Hosts content: =================================
 
 
 
========================= IP Configuration: ================================
 
Qualcomm Atheros AR956x Wireless Network Adapter = Wi-Fi (Connected)
avast! SecureLine TAP Adapter v3 = Ethernet 2 (Hardware not present)
Qualcomm Atheros AR8172/8176/8178 PCI-E Fast Ethernet Controller (NDIS 6.30) = Ethernet (Media disconnected)
TAP-Win32 Adapter V9 = Local Area Connection (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Wi-Fi" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Local Area Connection* 3" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="Ethernet 2" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="other_1" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
set interface interface="other_0" forwarding=enabled advertise=enabled nud=enabled ignoredefaultroutes=disabled
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : Lenovo
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : umaryland.edu
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : TAP-Win32 Adapter V9
   Physical Address. . . . . . . . . : 00-FF-16-58-34-1A
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Local Area Connection* 3:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Wi-Fi Direct Virtual Adapter
   Physical Address. . . . . . . . . : 12-F0-2F-43-86-69
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wi-Fi:
 
   Connection-specific DNS Suffix  . : umaryland.edu
   Description . . . . . . . . . . . : Qualcomm Atheros AR956x Wireless Network Adapter
   Physical Address. . . . . . . . . : 40-F0-2F-43-86-69
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::11eb:263b:6d27:d83a%4(Preferred) 
   IPv4 Address. . . . . . . . . . . : 10.226.177.216(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.248.0
   Lease Obtained. . . . . . . . . . : Monday, November 03, 2014 11:16:36 AM
   Lease Expires . . . . . . . . . . : Monday, November 03, 2014 6:17:24 PM
   Default Gateway . . . . . . . . . : 10.226.176.1
   DHCP Server . . . . . . . . . . . : 1.1.1.1
   DHCPv6 IAID . . . . . . . . . . . : 104919087
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-21-A8-3B-3C-97-0E-DB-C3-71
   DNS Servers . . . . . . . . . . . : 134.192.191.228
                                       134.192.191.227
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Ethernet:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Qualcomm Atheros AR8172/8176/8178 PCI-E Fast Ethernet Controller (NDIS 6.30)
   Physical Address. . . . . . . . . : 3C-97-0E-DB-C3-71
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.umaryland.edu:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : umaryland.edu
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  ns4.umaryland.edu
Address:  134.192.191.228
 
Name:    google.com
Addresses:  2607:f8b0:4004:801::100e
 74.125.228.46
 74.125.228.32
 74.125.228.33
 74.125.228.34
 74.125.228.35
 74.125.228.36
 74.125.228.37
 74.125.228.38
 74.125.228.39
 74.125.228.40
 74.125.228.41
 
 
Pinging google.com [74.125.228.34] with 32 bytes of data:
Request timed out.
Request timed out.
 
Ping statistics for 74.125.228.34:
    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
Server:  ns4.umaryland.edu
Address:  134.192.191.228
 
Name:    yahoo.com
Addresses:  98.138.253.109
 98.139.183.24
 206.190.36.45
 
 
Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Request timed out.
Request timed out.
 
Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 11...00 ff 16 58 34 1a ......TAP-Win32 Adapter V9
  5...12 f0 2f 43 86 69 ......Microsoft Wi-Fi Direct Virtual Adapter
  4...40 f0 2f 43 86 69 ......Qualcomm Atheros AR956x Wireless Network Adapter
  3...3c 97 0e db c3 71 ......Qualcomm Atheros AR8172/8176/8178 PCI-E Fast Ethernet Controller (NDIS 6.30)
  1...........................Software Loopback Interface 1
  8...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0     10.226.176.1   10.226.177.216     25
     10.226.176.0    255.255.248.0         On-link    10.226.177.216    281
   10.226.177.216  255.255.255.255         On-link    10.226.177.216    281
   10.226.183.255  255.255.255.255         On-link    10.226.177.216    281
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    10.226.177.216    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    10.226.177.216    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
  1    306 ::1/128                  On-link
  4    281 fe80::/64                On-link
  4    281 fe80::11eb:263b:6d27:d83a/128
                                    On-link
  1    306 ff00::/8                 On-link
  4    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\windows\SysWOW64\napinsp.dll [53760] (Microsoft Corporation)
Catalog5 02 C:\windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [68096] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\NLAapi.dll [64000] (Microsoft Corporation)
Catalog5 05 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [21504] (Microsoft Corporation)
Catalog5 07 C:\windows\SysWOW64\wshbth.dll [51200] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
Catalog9 11 C:\windows\SysWOW64\mswsock.dll [270848] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\napinsp.dll [67584] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [87040] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\NLAapi.dll [84480] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [30208] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [63488] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [338432] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/03/2014 04:17:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1204
 
Error: (11/03/2014 04:17:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1204
 
Error: (11/03/2014 04:17:29 PM) (Source: Bonjour Service) (User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/03/2014 03:25:49 PM) (Source: Application Error) (User: )
Description: Faulting application name: LogonUI.exe, version: 6.3.9600.16384, time stamp: 0x5215f6c5
Faulting module name: uiautomationcore.dll, version: 7.2.9600.16421, time stamp: 0x524fd431
Exception code: 0xc0000005
Fault offset: 0x000000000001b6eb
Faulting process id: 0xc8
Faulting application start time: 0xLogonUI.exe0
Faulting application path: LogonUI.exe1
Faulting module path: LogonUI.exe2
Report Id: LogonUI.exe3
Faulting package full name: LogonUI.exe4
Faulting package-relative application ID: LogonUI.exe5
 
Error: (11/03/2014 10:14:35 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest1".Error in manifest or policy file "C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest2" on line C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifest.
Component 2: C:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifest.
 
Error: (11/03/2014 10:12:59 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"1".Error in manifest or policy file "UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"2" on line UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"3.
Component identity found in manifest does not match the identity of the component requested.
Reference is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0".
Definition is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0".
Please use sxstrace.exe for detailed diagnosis.
 
Error: (11/03/2014 09:22:00 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 33.0.2.5413, time stamp: 0x544ef530
Faulting module name: mozalloc.dll, version: 33.0.2.5413, time stamp: 0x544ed089
Exception code: 0x80000003
Fault offset: 0x00001425
Faulting process id: 0xa44
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Faulting package full name: plugin-container.exe4
Faulting package-relative application ID: plugin-container.exe5
 
Error: (11/03/2014 09:21:59 AM) (Source: Application Hang) (User: )
Description: The program firefox.exe version 33.0.2.5413 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 10e0
 
Start Time: 01cff77175da4459
 
Termination Time: 4294967295
 
Application Path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
 
Report Id: c250ecf2-6364-11e4-82a3-3c970edbc371
 
Faulting package full name: 
 
Faulting package-relative application ID:
 
Error: (11/03/2014 09:21:56 AM) (Source: Application Error) (User: )
Description: Faulting application name: plugin-container.exe, version: 33.0.2.5413, time stamp: 0x544ef530
Faulting module name: mozalloc.dll, version: 33.0.2.5413, time stamp: 0x544ed089
Exception code: 0x80000003
Fault offset: 0x00001425
Faulting process id: 0x278
Faulting application start time: 0xplugin-container.exe0
Faulting application path: plugin-container.exe1
Faulting module path: plugin-container.exe2
Report Id: plugin-container.exe3
Faulting package full name: plugin-container.exe4
Faulting package-relative application ID: plugin-container.exe5
 
Error: (11/03/2014 09:10:13 AM) (Source: Application Error) (User: )
Description: Faulting application name: UMonit64.exe, version: 13.0.0.0, time stamp: 0x52007056
Faulting module name: ustor.dll, version: 6.3.9600.17278, time stamp: 0x53eeb4a3
Exception code: 0xc0000135
Fault offset: 0x00098f05
Faulting process id: 0x12a0
Faulting application start time: 0xUMonit64.exe0
Faulting application path: UMonit64.exe1
Faulting module path: UMonit64.exe2
Report Id: UMonit64.exe3
Faulting package full name: UMonit64.exe4
Faulting package-relative application ID: UMonit64.exe5
 
 
System errors:
=============
Error: (11/03/2014 02:43:38 PM) (Source: GeneStor) (User: )
Description: GeneStor driver startedGeneStor driver started (2)
 
Error: (11/03/2014 02:43:35 PM) (Source: GeneStor) (User: )
Description: GeneStor driver startedGeneStor driver started (2)
 
Error: (11/03/2014 02:28:56 PM) (Source: GeneStor) (User: )
Description: GeneStor driver startedGeneStor driver started (2)
 
Error: (11/03/2014 10:05:07 AM) (Source: GeneStor) (User: )
Description: GeneStor driver startedGeneStor driver started (2)
 
Error: (11/03/2014 10:05:04 AM) (Source: GeneStor) (User: )
Description: GeneStor driver startedGeneStor driver started (2)
 
Error: (11/03/2014 09:47:45 AM) (Source: GeneStor) (User: )
Description: GeneStor driver startedGeneStor driver started (2)
 
Error: (11/03/2014 09:47:41 AM) (Source: GeneStor) (User: )
Description: GeneStor driver startedGeneStor driver started (2)
 
Error: (11/03/2014 09:44:49 AM) (Source: GeneStor) (User: )
Description: GeneStor driver startedGeneStor driver started (2)
 
Error: (11/03/2014 09:44:45 AM) (Source: GeneStor) (User: )
Description: GeneStor driver startedGeneStor driver started (2)
 
Error: (11/03/2014 09:44:28 AM) (Source: GeneStor) (User: )
Description: GeneStor driver startedGeneStor driver started (2)
 
 
Microsoft Office Sessions:
=========================
Error: (11/03/2014 04:17:29 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledSPRetry 1204
 
Error: (11/03/2014 04:17:29 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: m->NextScheduledEvent 1204
 
Error: (11/03/2014 04:17:29 PM) (Source: Bonjour Service)(User: )
Description: Task Scheduling Error: Continuously busy for more than a second
 
Error: (11/03/2014 03:25:49 PM) (Source: Application Error)(User: )
Description: LogonUI.exe6.3.9600.163845215f6c5uiautomationcore.dll7.2.9600.16421524fd431c0000005000000000001b6ebc801cff7a18010d3ecC:\windows\system32\LogonUI.exeC:\Windows\System32\uiautomationcore.dll9913664d-6397-11e4-82a3-3c970edbc371
 
Error: (11/03/2014 10:14:35 AM) (Source: SideBySide)(User: )
Description: C:\windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_6242a4b3ecbb55a1.manifestC:\windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.9600.17031_none_a9efdb8b01377ea7.manifestC:\Program Files (x86)\ESET\ESET Online Scanner\ESETSmartInstaller.exe
 
Error: (11/03/2014 10:12:59 AM) (Source: SideBySide)(User: )
Description: UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0"UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0"C:\Program Files\Microsoft Office 15\root\office15\lync.exe.ManifestC:\Program Files\Microsoft Office 15\root\office15\UccApi.DLL1
 
Error: (11/03/2014 09:22:00 AM) (Source: Application Error)(User: )
Description: plugin-container.exe33.0.2.5413544ef530mozalloc.dll33.0.2.5413544ed0898000000300001425a4401cff77178e1aa3bC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dllc5927864-6364-11e4-82a3-3c970edbc371
 
Error: (11/03/2014 09:21:59 AM) (Source: Application Hang)(User: )
Description: firefox.exe33.0.2.541310e001cff77175da44594294967295C:\Program Files (x86)\Mozilla Firefox\firefox.exec250ecf2-6364-11e4-82a3-3c970edbc371
 
Error: (11/03/2014 09:21:56 AM) (Source: Application Error)(User: )
Description: plugin-container.exe33.0.2.5413544ef530mozalloc.dll33.0.2.5413544ed089800000030000142527801cff7717be64ebfC:\Program Files (x86)\Mozilla Firefox\plugin-container.exeC:\Program Files (x86)\Mozilla Firefox\mozalloc.dllc37e6bda-6364-11e4-82a3-3c970edbc371
 
Error: (11/03/2014 09:10:13 AM) (Source: Application Error)(User: )
Description: UMonit64.exe13.0.0.052007056ustor.dll6.3.9600.1727853eeb4a3c000013500098f0512a001cff76fbd801f9fC:\windows\SysWOW64\UMonit64.exeustor.dll204d28c5-6363-11e4-82a3-3c970edbc371
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-11-03 01:42:10.865
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-02 21:59:48.488
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-02 19:35:20.724
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-02 09:36:20.115
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-01 19:50:26.719
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-01 16:36:13.396
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-11-01 10:49:41.871
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-31 20:03:07.665
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-31 19:29:43.139
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-31 19:28:01.618
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume5\Windows\System32\dsound.dll because the set of per-page image hashes could not be found on the system.
 
 
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.34309 - BitTorrent Inc.)
Adobe Flash Player 15 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 15.0.0.189 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
Apple Application Support (HKLM-x32\...\{78002155-F025-4070-85B3-7C0453561701}) (Version: 3.0.6 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{6AF2AC2A-3532-43FD-9F4D-BDC9C0D724C7}) (Version: 7.1.2.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
avast! Free Antivirus (HKLM-x32\...\Avast) (Version: 9.0.2021 - AVAST Software)
Battlefield 3™ (HKLM-x32\...\{76285C16-411A-488A-BCE3-C83CB933D8CF}) (Version: 1.6.0.0 - Electronic Arts)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Canon iP1900 series Printer Driver (HKLM\...\{1199FAD5-9546-44f3-81CF-FFDB8040B7BF}_Canon_iP1900_series) (Version:  - )
Chinese Reader (HKLM-x32\...\Chinese Reader) (Version: 6.8.2.370 - MDBG)
Cisco WebEx Meetings (HKCU\...\ActiveTouchMeetingClient) (Version:  - Cisco WebEx LLC)
CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.4107 - CyberLink Corp.)
CyberLink PhotoDirector 3 (x32 Version: 3.0.1.4107 - CyberLink Corp.) Hidden
Dead Space™ (HKLM-x32\...\{9789E33B-317A-44B2-AF9A-FF8708AD93E0}) (Version: 1.0.0.222 - Electronic Arts)
Dolby Digital Plus Advanced Audio (HKLM\...\{B0BFC63F-EA07-419E-960B-3FB2ED5DD0B2}) (Version: 7.3.2.2 - Dolby Laboratories Inc)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
Dxtory version 2.0.126 (HKLM-x32\...\Dxtory2.0_is1) (Version: 2.0.126 - ExKode Co. Ltd.)
Energy Manager (HKLM-x32\...\InstallShield_{AC768037-7079-4658-AC24-2897650E0ABE}) (Version: 1.0.0.31 - Lenovo)
Energy Manager (x32 Version: 1.0.0.31 - Lenovo) Hidden
ESET Online Scanner v3 (HKLM-x32\...\ESET Online Scanner) (Version:  - )
Evernote v. 5.6.4 (HKLM-x32\...\{DFDF0BE2-2D71-11E4-9454-00163E98E7D6}) (Version: 5.6.4.4632 - Evernote Corp.)
Extegrity Exam4 (HKLM-x32\...\Exam4) (Version:  - )
Facebook Video Calling 3.1.0.521 (HKLM-x32\...\{2091F234-EB58-4B80-8C96-8EB78C808CF7}) (Version: 3.1.521 - Skype Limited)
Flixster (HKCU\...\cde6baecc037497b) (Version: 2.2.0.302 - Flixster)
Genesys USB Mass Storage Device (HKLM-x32\...\{959B7F35-2819-40C5-A0CD-3C53B5FCC935}) (Version: 4.3.0.7 - Genesys Logic)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Drive (HKLM-x32\...\{C60F3836-333A-4AE2-B526-CFDBA143A9BA}) (Version: 1.18.7821.2489 - Google, Inc.)
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
HandBrake 0.9.9.1 (HKLM-x32\...\HandBrake) (Version: 0.9.9.1 - )
HP LaserJet Professional P1100-P1560-P1600 Series (HKLM\...\HP LaserJet Professional P1100-P1560-P1600 Series) (Version:  - )
hppLaserJetService (x32 Version: 001.001.0.0 - Hewlett-Packard) Hidden
hppP1100P1560P1600SeriesLaserJetService (x32 Version: 001.001.0.0 - Hewlett-Packard) Hidden
hppusgP1100P1560P1600Series (x32 Version: 1.0.0.1 - Hewlett-Packard) Hidden
HPSSupply (HKLM-x32\...\{7902E313-FF0F-4493-ACB1-A8147B78DCD0}) (Version: 2.1.1.0000 - Hewlett Packard Development Company L.P.)
iCloud (HKLM\...\{81E20D41-C277-4526-934D-F2380AF91B78}) (Version: 3.1.0.40 - Apple Inc.)
iFunBox 2014 (v3.1.562.425), iFunbox DevTeam (HKLM-x32\...\iFunBox 2014_is1) (Version: v3.1.562.425 - )
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 9.5.13.1706 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 10.18.10.3282 - Intel Corporation)
Intel® Rapid Storage Technology (HKLM\...\{409CB30E-E457-4008-9B1A-ED1B9EA21140}) (Version: 12.8.0.1016 - Intel Corporation)
Intel® Rapid Storage Technology (Version: 12.8.0.1016 - Intel Corporation) Hidden
Intel® Trusted Connect Service Client (Version: 1.28.487.1 - Intel Corporation) Hidden
iTunes (HKLM\...\{77DE5105-D05E-448C-96CB-7FA381903753}) (Version: 11.3.1.2 - Apple Inc.)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
Lenovo App Shop (HKLM-x32\...\Lenovo App Shop 45246) (Version: 3.10.0.45246.24 - Lenovo)
Lenovo Experience Improvement (HKLM\...\LenovoExperienceImprovement) (Version: 1.0.4.0 - Lenovo)
Lenovo OneKey Recovery (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 8.0.0.2105 - CyberLink Corp.)
Lenovo OneKey Recovery (Version: 8.0.0.2105 - CyberLink Corp.) Hidden
Lenovo PowerDVD10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5630.52 - CyberLink Corp.)
Lenovo PowerDVD10 (x32 Version: 10.0.5630.52 - CyberLink Corp.) Hidden
Lenovo VeriFace (HKLM\...\Lenovo VeriFace) (Version: 5.0.13.5261 - Lenovo)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Maxthon Cloud Browser (HKLM-x32\...\Maxthon3) (Version: 4.1.2.4000 - Maxthon International Limited)
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft Office Professional Plus 2013 - en-us (HKLM\...\ProPlusRetail - en-us) (Version: 15.0.4659.1001 - Microsoft Corporation)
Microsoft OneDrive (HKCU\...\OneDriveSetup.exe) (Version: 17.3.1229.0918 - Microsoft Corporation)
Microsoft Server Speech Platform Runtime (x86) (HKLM-x32\...\{22CB8ED7-DF57-4864-BD04-F63B9CE4B494}) (Version: 11.0.7400.345 - Microsoft Corporation)
Microsoft Server Speech Text to Speech Voice (zh-CN, HuiHui) (HKLM-x32\...\{44B3785F-9F8B-46A9-AD46-21B7AC49D086}) (Version: 11.0.7400.335 - Microsoft Corporation)
Microsoft Server Speech Text to Speech Voice (zh-HK, HunYee) (HKLM-x32\...\{0625F1D2-84A0-490C-AFB1-7DB67CB893D6}) (Version: 11.0.7400.335 - Microsoft Corporation)
Microsoft Server Speech Text to Speech Voice (zh-TW, HanHan) (HKLM-x32\...\{6D38B9E1-D13D-439D-8309-000B55D704D8}) (Version: 11.0.7400.335 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Mozilla Firefox 33.0.2 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 33.0.2 (x86 en-US)) (Version: 33.0.2 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
Nitro Pro 8 (HKLM\...\{6E7DFD3E-2E89-4F35-B4F2-D3301A4AD190}) (Version: 8.5.6.5 - Nitro)
NVIDIA Control Panel 344.11 (Version: 344.11 - NVIDIA Corporation) Hidden
NVIDIA GeForce Experience 2.1.2 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 2.1.2 - NVIDIA Corporation)
NVIDIA GeForce Experience Service (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Graphics Driver 344.11 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 344.11 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.162.1274 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 2.0 - NVIDIA Corporation) Hidden
NVIDIA Optimus Update 16.13.42 (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.14.0702 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.14.0702 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.14.0702 - NVIDIA Corporation)
NVIDIA ShadowPlay 16.13.42 (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Update 16.13.42 (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 16.13.42 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.25 (Version: 1.2.25 - NVIDIA Corporation) Hidden
Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4659.1001 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Licensing Component (Version: 15.0.4659.1001 - Microsoft Corporation) Hidden
Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4659.1001 - Microsoft Corporation) Hidden
OpenOffice 4.0.1 (HKLM-x32\...\{47F460DA-D1BE-4D85-8DF2-AA1F31D3445F}) (Version: 4.01.9714 - Apache Software Foundation)
Origin (HKLM-x32\...\Origin) (Version: 9.4.6.2792 - Electronic Arts, Inc.)
Pocket (HKCU\...\Pokki_a4ce5e8ee4f5a275aaa0067b2df1d48dfc85affc) (Version: 1.0.0.46579 - Pokki)
Power2Go (HKLM-x32\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 5.6.0.10525 - CyberLink Corp.)
Private Internet Access Support Files (HKLM-x32\...\{7D72DAFF-DCB2-437B-BC22-4B2ABF21462B}) (Version: 1.0.0.0 - Private Internet Access)
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.991 - Even Balance, Inc.)
PureEdge Viewer 6.5 (HKLM-x32\...\{E0000650-0650-0650-0650-000000000650}) (Version:  - )
Qualcomm Atheros Bluetooth Suite (64) (HKLM\...\{A84A4FB1-D703-48DB-89E0-68B6499D2801}) (Version: 8.0.1.305 - Qualcomm Atheros Communications)
Qualcomm Atheros Client Installation Program (HKLM-x32\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 10.0 - Qualcomm Atheros)
Qualcomm Atheros Inc.® AR81Family Gigabit/Fast Ethernet Driver (HKLM-x32\...\{3108C217-BE83-42E4-AE9E-A56A2A92E549}) (Version: 2.1.0.21 - Qualcomm Atheros Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7037 - Realtek Semiconductor Corp.)
SHIELD Streaming (Version: 3.1.200 - NVIDIA Corporation) Hidden
SHIELD Wireless Controller Driver (Version: 16.13.42 - NVIDIA Corporation) Hidden
Skype™ 6.18 (HKLM-x32\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.18.106 - Skype Technologies S.A.)
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 17.0.6.8 - Synaptics Incorporated)
Update for CHS Microsoft IME HAP Dictionary (Version: 16.0.1177.1 - Microsoft Corporation) Hidden
UserGuide (HKLM-x32\...\InstallShield_{F07C2CF8-4C53-4EC3-8162-A6221E36EB88}) (Version: 1.0.0.15 - Lenovo)
UserGuide (x32 Version: 1.0.0.15 - Lenovo) Hidden
VLC media player (HKLM-x32\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Windows Driver Package - Lenovo (ACPIVPC) System  (02/17/2013 9.52.0.776) (HKLM\...\35DD26BE48DAF4A9F35F969F3CB1E3E1435E661E) (Version: 02/17/2013 9.52.0.776 - Lenovo)
Windows Driver Package - Lenovo (WUDFRd) LenovoVhid  (07/25/2013 10.30.0.288) (HKLM\...\6BCA401E9CBEED970D75F55FA5320F60D11984E9) (Version: 07/25/2013 10.30.0.288 - Lenovo)
Wing Commander III (HKLM-x32\...\{F96B9930-E22A-44D6-81B5-6C8E92C21B4B}) (Version: 2.0.0.2 - Electronic Arts)
WinRAR 5.10 beta 2 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.2 - win.rar GmbH)
YTD Video Downloader 4.7.4 (HKLM-x32\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 4.7.4 - GreenTree Applications SRL)
 
========================= Devices: ================================
 
Name: avast! SecureLine TAP Adapter v3
Description: avast! SecureLine TAP Adapter v3
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: TAP-Windows Provider V9
Service: aswTap
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 64%
Total physical RAM: 3997.1 MB
Available physical RAM: 1415.96 MB
Total Pagefile: 6173.1 MB
Available Pagefile: 3129.21 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.66 MB
 
========================= Partitions: =====================================
 
1 Drive c: (Windows8_OS) (Fixed) (Total:427.31 GB) (Free:260.46 GB) NTFS
2 Drive d: (LENOVO) (Fixed) (Total:25 GB) (Free:22.18 GB) NTFS
3 Drive e: (15.0.4569.1506) (CDROM) (Total:2.18 GB) (Free:0 GB) UDF
 
========================= Users: ========================================
 
User accounts for \\LENOVO
 
Administrator            Guest                    pc lenovo                
 
========================= Restore Points ==================================
 
24-10-2014 01:45:51 Installed DirectX
29-10-2014 02:24:24 After ADW ESEL and Junk Remover Sweeps
 
**** End of log ****


#6 blakbolt

blakbolt
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 04:47 PM

Malwarebytes log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 11/3/2014
Scan Time: 4:31:25 PM
Logfile: 
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.11.03.09
Rootkit Database: v2014.11.01.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 8.1
CPU: x64
File System: NTFS
User: pc lenovo
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 333617
Time Elapsed: 15 min, 18 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#7 blakbolt

blakbolt
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 05:15 PM

When anti-root kit started up, it gave me a "probable" but the said "if unsure, click no to continue." So I continued. Here is the log for MB anti-root kit:

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org
 
Database version: v2014.11.03.09
 
Windows 8.1 x64 NTFS
Internet Explorer 11.0.9600.17351
pc lenovo :: LENOVO [administrator]
 
11/3/2014 4:54:27 PM
mbar-log-2014-11-03 (16-54-27).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 334397
Time elapsed: 18 minute(s), 14 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)


#8 blakbolt

blakbolt
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 06:34 PM

rkill log:

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 11/03/2014 06:30:58 PM in x64 mode.
Windows Version: Windows 8.1 Single Language 
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * C:\Users\pc lenovo\Desktop\SecurityCheck.exe (PID: 4368) [UP-HEUR]
 
1 proccess terminated!
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * Windows Defender Disabled
 
   [HKLM\SOFTWARE\Microsoft\Windows Defender]
   "DisableAntiSpyware" = dword:00000001
 
Checking Windows Service Integrity: 
 
 * MsKeyboardFilter [Missing Service]
 * CSC [Missing Service]
 * E1G60 [Missing Service]
 * kbldfltr [Missing Service]
 * storvsp [Missing Service]
 * Vid [Missing Service]
 * vmbusr [Missing Service]
 * vpcivsp [Missing Service]
 * AppMgmt [Missing Service]
 * PeerDistSvc [Missing Service]
 * CscService [Missing Service]
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * No issues found.
 
Program finished at: 11/03/2014 06:33:29 PM
Execution time: 0 hours(s), 2 minute(s), and 31 seconds(s)


#9 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:18 AM

Posted 03 November 2014 - 06:58 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#10 blakbolt

blakbolt
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 07:20 PM

Ok, here is the ADWcleaner log:

 

# AdwCleaner v4.002 - Report created 03/11/2014 at 19:16:11
# DB v2014-11-02.1
# Updated 27/10/2014 by Xplode
# Operating System : Windows 8.1 Single Language  (64 bits)
# Username : pc lenovo - LENOVO
# Running from : C:\Users\pc lenovo\Desktop\AdwCleaner.exe
# Option : Clean
 
***** [ Services ] *****
 
 
***** [ Files / Folders ] *****
 
Folder Deleted : C:\Users\pc lenovo\AppData\Local\Google\Chrome\User Data\Default\Extensions\niloccemoadcdkdjlinkgdfekeahmflj
 
***** [ Scheduled Tasks ] *****
 
 
***** [ Shortcuts ] *****
 
 
***** [ Registry ] *****
 
 
***** [ Browsers ] *****
 
-\\ Internet Explorer v11.0.9600.17344
 
 
-\\ Mozilla Firefox v33.0.2 (x86 en-US)
 
 
-\\ Google Chrome v38.0.2125.111
 
 
*************************
 
AdwCleaner[R0].txt - [1734 octets] - [28/10/2014 15:37:55]
AdwCleaner[R1].txt - [1794 octets] - [28/10/2014 15:42:12]
AdwCleaner[R2].txt - [1070 octets] - [29/10/2014 06:39:33]
AdwCleaner[R3].txt - [1065 octets] - [29/10/2014 06:53:49]
AdwCleaner[R4].txt - [1188 octets] - [03/11/2014 09:03:25]
AdwCleaner[R5].txt - [1447 octets] - [03/11/2014 19:12:54]
AdwCleaner[S0].txt - [1835 octets] - [28/10/2014 15:43:50]
AdwCleaner[S1].txt - [1127 octets] - [29/10/2014 06:41:39]
AdwCleaner[S2].txt - [1120 octets] - [29/10/2014 06:57:30]
AdwCleaner[S3].txt - [1243 octets] - [03/11/2014 09:06:19]
AdwCleaner[S4].txt - [1363 octets] - [03/11/2014 19:16:11]
 
########## EOF - C:\AdwCleaner\AdwCleaner[S4].txt - [1423 octets] ##########


#11 blakbolt

blakbolt
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 07:31 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.5 (10.31.2014:1)
OS: Windows 8.1 Single Language x64
Ran by pc lenovo on Mon 11/03/2014 at 19:23:06.65
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
 
 
 
~~~ Services
 
 
 
~~~ Registry Values
 
 
 
~~~ Registry Keys
 
 
 
~~~ Files
 
 
 
~~~ Folders
 
 
 
~~~ FireFox
 
Emptied folder: C:\Users\pc lenovo\AppData\Roaming\mozilla\firefox\profiles\scrzt15z.default\minidumps [2 files]
 
 
 
~~~ Event Viewer Logs were cleared
 
 
 
 
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 11/03/2014 at 19:28:16.78
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


#12 blakbolt

blakbolt
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 09:22 PM

Hi, ESETS did not find any threats, and there was not option to export the log, FYI. 



#13 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,738 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Daly City, CA
  • Local time:10:18 AM

Posted 03 November 2014 - 09:28 PM

How is computer doing?

 

Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.


My Website

My help doesn't cost a penny, but if you'd like to consider a donation, click DONATE

 


#14 blakbolt

blakbolt
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 09:38 PM

Hi Broni, 

 

Firefox homepage no longer seems to be hijacked, thanks! However, I do see still see multiple instances of Chrome and Service host processes in my task manager. Should I be concerned? 

 

I will go ahead and update Jave.



#15 blakbolt

blakbolt
  • Topic Starter

  • Members
  • 15 posts
  • OFFLINE
  •  
  • Local time:12:18 PM

Posted 03 November 2014 - 09:44 PM

I'm also concerned that YTD Video Downloader is still showing as an installed application. I've heard bad things about it and uninstalled it a while back. A previous virus sweep also deleted its program folder. 






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users