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Malicious Website Blocked After poweliks Removed, Malware Remains?


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10 replies to this topic

#1 OkyDoky77

OkyDoky77

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  • Local time:02:18 AM

Posted 02 November 2014 - 08:41 PM

Noticed slow PC.
Norton 360 reported poweliks and AdClicker, but could not seem to remove.
Installed MalwareBytes Pro, some issues found and fixed.
But poweliks activity still reported by both Norton and MalwareBytes,
excessive numbers dllhost.exe processes and reports of both inbound and output
malicious internet activity.
 
Ran RogueKiller, found poweliks in registry, followed instruction to 
kill dllhost.exe processes, then let RogueKiller delete registry entry.
Seemed to fix the problems.  Per RogueKiller recommendation on removing PUPs, ran
AdwCleaner, took recommendations for clean.
 
Re-runs of Norton and MalwareBytes not reporting anything.
Do not notice excessive dllhost.exe processes.
 
But, every 30 to 60 minutes notice MalwareBytes pop-up:
= = = = = = = = =
Malwarebytes Anti-Malware
Malicious Website Blocked
Domain
IP: 88.214.193.212
Port: 50707
Type: Outbound
Process: C:\Windows\explorer.exe
= = = = = = = = =
 
Thinking that remnants of some malware remains on this computer.
Need help to resolve if some malware remains or this is a non-issue.
Thanks.
 
dds.txt follows:
******************************************************************************************************
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17344  BrowserJavaVersion: 11.25.2
Run by NguyenFamily at 19:24:40 on 2014-11-02
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3983.1234 [GMT -6:00]
.
AV: Norton 360 *Enabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton 360 *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\N360.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Browny02\BrYNSvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe
C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\N360.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Windows\SysWOW64\RunDll32.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Windows\explorer.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\system32\ctfmon.exe
C:\Windows\system32\notepad.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\cmd.exe
C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\nacl64.exe
C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\nacl64.exe
C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\coNatHst.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.com/
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\IPS\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\urlredir.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\coieplg.dll
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [ControlCenter4] C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe /autorun
mRun: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\onbttnie.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
TCP: NameServer = 75.75.76.76 75.75.75.75 192.168.1.1
TCP: Interfaces\{6BC1E85C-3F99-464C-99DE-1D1F398B9F3C} : DHCPNameServer = 75.75.76.76 75.75.75.75 192.168.1.1
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
LSA: Notification Packages =  scecli c:\Program Files\WIDCOMM\Bluetooth Software\BtwProximityCP.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Norton 360\Engine64\21.6.0.32\CoIEPlg.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\urlredir.dll
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\grooveex.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Norton 360\Engine64\21.6.0.32\CoIEPlg.dll
x64-Run: [RTHDVCPL] "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
x64-Run: [RtHDVBg] "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /MAXX4
x64-Run: [RtHDVBg_PushButton] "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /IM
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [IAStorIcon] "C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe" "C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60
x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnie.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\NguyenFamily\AppData\Roaming\Mozilla\Firefox\Profiles\1nk3omd5.default\
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_152.dll
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\drivers\iaStorA.sys [2014-2-19 644968]
R0 iaStorF;iaStorF;C:\Windows\System32\drivers\iaStorF.sys [2014-2-19 28008]
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2014-2-19 20464]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1506000.020\SymDS64.sys [2014-11-1 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1506000.020\SymEFA64.sys [2014-11-1 1148120]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton 360\Norton 360\NortonData\21.6.0.32\Definitions\BASHDefs\20141024.001\BHDrvx64.sys [2014-10-3 1587416]
R1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1506000.020\ccSetx64.sys [2014-11-1 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton 360\Norton 360\NortonData\21.6.0.32\Definitions\IPSDefs\20141101.001\IDSviA64.sys [2014-10-31 633560]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1506000.020\Ironx64.sys [2014-11-1 266968]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1506000.020\symnets.sys [2014-11-1 593112]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2014-2-19 98208]
R2 ClickToRunSvc;Microsoft Office ClickToRun Service;C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe [2014-3-16 2436280]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-8-30 15720]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2014-2-19 165760]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-4-8 1871160]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-4-8 968504]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\N360.exe [2014-11-1 265040]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [2014-2-19 246488]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2014-2-19 1695040]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2014-2-19 364416]
R3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\Windows\System32\drivers\bcbtums.sys [2014-2-19 170200]
R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2014-3-1 266240]
R3 btwampfl;btwampfl Bluetooth filter driver;C:\Windows\System32\drivers\btwampfl.sys [2014-2-19 598808]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2014-2-19 39976]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2014-11-1 142640]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2014-2-19 342528]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2014-2-19 358896]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2014-2-19 792560]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-4-8 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-4-8 129752]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-4-8 63704]
R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUVStor.sys [2014-2-19 315536]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2014-2-19 726160]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\drivers\Smb_driver_Intel.sys [2014-2-19 34544]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-9 104912]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-8 123856]
S2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2013-11-12 196616]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2014-2-19 57856]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-9-12 1512448]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-10-16 111616]
S3 SmbDrv;SmbDrv;C:\Windows\System32\drivers\Smb_driver_AMDASF.sys [2014-2-19 30448]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2014-3-4 1255736]
.
=============== Created Last 30 ================
.
2014-11-03 01:10:33 -------- d-----w- C:\UsersSmith
2014-11-02 18:02:54 -------- d-----w- C:\Tools
2014-11-02 17:46:27 536576 ----a-w- C:\Windows\SysWow64\sqlite3.dll
2014-11-02 17:43:30 -------- d-----w- C:\AdwCleaner
2014-11-02 17:21:22 98216 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-11-02 16:27:23 34808 ----a-w- C:\Windows\System32\drivers\TrueSight.sys
2014-11-02 16:27:21 -------- d-----w- C:\ProgramData\RogueKiller
2014-11-02 00:01:15 -------- d-----w- C:\Windows\System32\MRT
2014-11-01 23:53:44 -------- d-----w- C:\ProgramData\Oracle
2014-11-01 20:37:41 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2014-11-01 20:22:27 177752 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2014-11-01 20:22:27 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2014-11-01 20:21:45 876248 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\srtsp64.sys
2014-11-01 20:21:45 593112 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\symnets.sys
2014-11-01 20:21:45 493656 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\SymDS64.sys
2014-11-01 20:21:45 37592 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\srtspx64.sys
2014-11-01 20:21:45 266968 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\Ironx64.sys
2014-11-01 20:21:45 23568 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\SymELAM.sys
2014-11-01 20:21:45 1148120 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\SymEFA64.sys
2014-11-01 20:21:44 162392 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\ccSetx64.sys
2014-11-01 20:21:24 -------- d-----w- C:\Windows\System32\drivers\N360x64\1506000.020
2014-11-01 19:42:03 11627712 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{34885ABC-F0A0-4D97-9B5E-B5988BC80C61}\mpengine.dll
2014-10-30 19:51:24 -------- d-----w- C:\Users\NguyenFamily\AppData\Roaming\Iqucfoa
2014-10-30 19:47:17 -------- d-----w- C:\ProgramData\CobvUhitg
2014-10-20 22:51:15 -------- d--h--w- C:\ProgramData\{9A88E103-A20A-4EA5-8636-C73B709A5BF8}
2014-10-16 12:38:30 424448 ----a-w- C:\Windows\System32\rastls.dll
2014-10-16 12:38:30 372736 ----a-w- C:\Windows\SysWow64\rastls.dll
2014-10-16 12:38:19 77312 ----a-w- C:\Windows\System32\packager.dll
2014-10-16 12:38:19 67072 ----a-w- C:\Windows\SysWow64\packager.dll
.
==================== Find3M  ====================
.
2014-11-03 00:56:08 129752 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-10-28 11:34:58 275080 ------w- C:\Windows\System32\MpSigStub.exe
2014-10-01 16:11:26 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-10-01 16:11:16 93400 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-01 16:11:12 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-09-29 00:58:48 3198976 ----a-w- C:\Windows\System32\win32k.sys
2014-09-25 22:32:04 2017280 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-09-25 22:31:02 2108416 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-09-24 16:26:09 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-09-24 16:26:09 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-09-19 01:56:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-09-19 01:55:49 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-09-19 01:40:43 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-09-19 01:40:03 547328 ----a-w- C:\Windows\System32\vbscript.dll
2014-09-19 01:39:58 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-09-19 01:38:27 83968 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-09-19 01:36:57 5829632 ----a-w- C:\Windows\System32\jscript9.dll
2014-09-19 01:26:00 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-09-19 01:25:49 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-09-19 01:25:12 4201472 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-09-19 01:25:09 758272 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-09-19 01:18:02 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-09-19 01:14:57 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-09-19 01:06:47 72704 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-09-19 01:02:07 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-09-19 01:01:47 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-09-19 01:01:03 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-09-19 00:59:40 61952 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-09-19 00:50:16 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-09-19 00:49:31 597504 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-09-19 00:40:12 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-09-19 00:36:23 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-09-19 00:33:18 2309632 ----a-w- C:\Windows\System32\wininet.dll
2014-09-19 00:18:55 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-09-18 23:59:11 1810944 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-08-23 02:07:00 404480 ----a-w- C:\Windows\System32\gdi32.dll
2014-08-23 01:45:55 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
.
============= FINISH: 19:27:17.96 ===============
 
 

Attached Files



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m

#2 HelpBot

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    Bleepin' Binary Bot


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Posted 08 November 2014 - 08:20 AM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

To help Bleeping Computer better assist you please perform the following steps:

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If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
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#3 OkyDoky77

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Posted 08 November 2014 - 12:57 PM

Updated DDS log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 11.0.9600.17344  BrowserJavaVersion: 11.25.2
Run by NguyenFamily at 11:35:14 on 2014-11-08
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.3983.2105 [GMT -6:00]
.
AV: Norton 360 *Disabled/Updated* {D87FA2C0-F526-77B1-D6EC-0EDF3936CEDB}
SP: Norton 360 *Enabled/Updated* {631E4324-D31C-783F-EC5C-35AD42B18466}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: Norton 360 *Enabled* {E04423E5-BF49-76E9-FDB3-A7EAC7E589A0}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\N360.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Browny02\BrYNSvc.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\N360.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe
C:\Windows\SysWOW64\RunDll32.exe
c:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe
C:\Program Files\Microsoft Office 15\Root\Office15\MsoSync.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxps://www.google.com/
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\IPS\ipsbho.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\urlredir.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\coieplg.dll
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [ControlCenter4] C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe /autorun
mRun: [BrStsMon00] C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe /AUTORUN
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll/105
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\onbttnie.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
TCP: NameServer = 75.75.76.76 75.75.75.75 192.168.1.1
TCP: Interfaces\{6BC1E85C-3F99-464C-99DE-1D1F398B9F3C} : DHCPNameServer = 75.75.76.76 75.75.75.75 192.168.1.1
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
LSA: Notification Packages =  scecli c:\Program Files\WIDCOMM\Bluetooth Software\BtwProximityCP.dll
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton 360\Norton 360\Engine64\21.6.0.32\CoIEPlg.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\urlredir.dll
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\grooveex.dll
x64-TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Norton 360\Engine64\21.6.0.32\CoIEPlg.dll
x64-Run: [RTHDVCPL] "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
x64-Run: [RtHDVBg] "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /MAXX4
x64-Run: [RtHDVBg_PushButton] "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /IM
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [QuickSet] c:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [IAStorIcon] "C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe" "C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60
x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnie.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\NguyenFamily\AppData\Roaming\Mozilla\Firefox\Profiles\1nk3omd5.default\
FF - plugin: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_152.dll
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\drivers\iaStorA.sys [2014-2-19 644968]
R0 iaStorF;iaStorF;C:\Windows\System32\drivers\iaStorF.sys [2014-2-19 28008]
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2014-2-19 20464]
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\N360x64\1506000.020\SymDS64.sys [2014-11-1 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\N360x64\1506000.020\SymEFA64.sys [2014-11-1 1148120]
R1 BHDrvx64;BHDrvx64;C:\Program Files (x86)\Norton 360\Norton 360\NortonData\21.6.0.32\Definitions\BASHDefs\20141030.001\BHDrvx64.sys [2014-11-3 1587416]
R1 ccSet_N360;N360 Settings Manager;C:\Windows\System32\drivers\N360x64\1506000.020\ccSetx64.sys [2014-11-1 162392]
R1 IDSVia64;IDSVia64;C:\Program Files (x86)\Norton 360\Norton 360\NortonData\21.6.0.32\Definitions\IPSDefs\20141107.001\IDSviA64.sys [2014-11-7 633560]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\N360x64\1506000.020\Ironx64.sys [2014-11-1 266968]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\N360x64\1506000.020\symnets.sys [2014-11-1 593112]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2014-2-19 98208]
R2 ClickToRunSvc;Microsoft Office ClickToRun Service;C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe [2014-3-16 2436280]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-8-30 15720]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-20 635104]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2014-2-19 165760]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-4-8 1871160]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-4-8 968504]
R2 N360;Norton 360;C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\N360.exe [2014-11-1 265040]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [2014-2-19 246488]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2014-2-19 1695040]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2014-2-19 364416]
R3 bcbtums;Bluetooth RAM Firmware Download USB Filter;C:\Windows\System32\drivers\bcbtums.sys [2014-2-19 170200]
R3 BrYNSvc;BrYNSvc;C:\Program Files (x86)\Browny02\BrYNSvc.exe [2014-3-1 266240]
R3 btwampfl;btwampfl Bluetooth filter driver;C:\Windows\System32\drivers\btwampfl.sys [2014-2-19 598808]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2014-2-19 39976]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2014-11-1 142640]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2014-2-19 342528]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2014-2-19 358896]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2014-2-19 792560]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2014-4-8 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-4-8 129752]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\drivers\mwac.sys [2014-4-8 63704]
R3 RSUSBVSTOR;RtsUVStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUVStor.sys [2014-2-19 315536]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2014-2-19 726160]
R3 SmbDrvI;SmbDrvI;C:\Windows\System32\drivers\Smb_driver_Intel.sys [2014-2-19 34544]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-9 104912]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-8 123856]
S2 DellDigitalDelivery;Dell Digital Delivery Service;C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe [2013-11-12 196616]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-10-23 172192]
S3 fssfltr;fssfltr;C:\Windows\System32\drivers\fssfltr.sys [2014-2-19 57856]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2012-9-12 1512448]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-10-16 111616]
S3 SmbDrv;SmbDrv;C:\Windows\System32\drivers\Smb_driver_AMDASF.sys [2014-2-19 30448]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2014-3-4 1255736]
.
=============== Created Last 30 ================
.
2014-11-03 01:10:33 -------- d-----w- C:\UsersSmith
2014-11-02 18:02:54 -------- d-----w- C:\Tools
2014-11-02 17:46:27 536576 ----a-w- C:\Windows\SysWow64\sqlite3.dll
2014-11-02 17:43:30 -------- d-----w- C:\AdwCleaner
2014-11-02 17:21:22 98216 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2014-11-02 16:27:23 34808 ----a-w- C:\Windows\System32\drivers\TrueSight.sys
2014-11-02 16:27:21 -------- d-----w- C:\ProgramData\RogueKiller
2014-11-02 00:01:15 -------- d-----w- C:\Windows\System32\MRT
2014-11-01 23:53:44 -------- d-----w- C:\ProgramData\Oracle
2014-11-01 20:37:41 -------- d-----w- C:\Program Files (x86)\Common Files\Symantec Shared
2014-11-01 20:22:27 177752 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2014-11-01 20:22:27 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2014-11-01 20:21:45 876248 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\srtsp64.sys
2014-11-01 20:21:45 593112 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\symnets.sys
2014-11-01 20:21:45 493656 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\SymDS64.sys
2014-11-01 20:21:45 37592 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\srtspx64.sys
2014-11-01 20:21:45 266968 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\Ironx64.sys
2014-11-01 20:21:45 23568 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\SymELAM.sys
2014-11-01 20:21:45 1148120 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\SymEFA64.sys
2014-11-01 20:21:44 162392 ----a-r- C:\Windows\System32\drivers\N360x64\1506000.020\ccSetx64.sys
2014-11-01 20:21:24 -------- d-----w- C:\Windows\System32\drivers\N360x64\1506000.020
2014-11-01 19:42:03 11627712 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{34885ABC-F0A0-4D97-9B5E-B5988BC80C61}\mpengine.dll
2014-10-30 19:51:24 -------- d-----w- C:\Users\NguyenFamily\AppData\Roaming\Iqucfoa
2014-10-30 19:47:17 -------- d-----w- C:\ProgramData\CobvUhitg
2014-10-20 22:51:15 -------- d--h--w- C:\ProgramData\{9A88E103-A20A-4EA5-8636-C73B709A5BF8}
2014-10-16 12:38:30 424448 ----a-w- C:\Windows\System32\rastls.dll
2014-10-16 12:38:30 372736 ----a-w- C:\Windows\SysWow64\rastls.dll
2014-10-16 12:38:19 77312 ----a-w- C:\Windows\System32\packager.dll
2014-10-16 12:38:19 67072 ----a-w- C:\Windows\SysWow64\packager.dll
.
==================== Find3M  ====================
.
2014-11-08 17:26:57 129752 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-10-28 11:34:58 275080 ------w- C:\Windows\System32\MpSigStub.exe
2014-10-01 16:11:26 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-10-01 16:11:16 93400 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-01 16:11:12 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-09-29 00:58:48 3198976 ----a-w- C:\Windows\System32\win32k.sys
2014-09-25 22:32:04 2017280 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-09-25 22:31:02 2108416 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-09-24 16:26:09 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-09-24 16:26:09 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-09-19 01:56:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-09-19 01:55:49 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-09-19 01:40:43 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-09-19 01:40:03 547328 ----a-w- C:\Windows\System32\vbscript.dll
2014-09-19 01:39:58 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-09-19 01:38:27 83968 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-09-19 01:36:57 5829632 ----a-w- C:\Windows\System32\jscript9.dll
2014-09-19 01:26:00 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-09-19 01:25:49 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-09-19 01:25:12 4201472 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-09-19 01:25:09 758272 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-09-19 01:18:02 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-09-19 01:14:57 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-09-19 01:06:47 72704 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-09-19 01:02:07 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-09-19 01:01:47 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-09-19 01:01:03 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-09-19 00:59:40 61952 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-09-19 00:50:16 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-09-19 00:49:31 597504 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-09-19 00:40:12 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-09-19 00:36:23 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-09-19 00:33:18 2309632 ----a-w- C:\Windows\System32\wininet.dll
2014-09-19 00:18:55 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-09-18 23:59:11 1810944 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-08-23 02:07:00 404480 ----a-w- C:\Windows\System32\gdi32.dll
2014-08-23 01:45:55 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
.
============= FINISH: 11:36:46.20 ===============

 



#4 nasdaq

nasdaq

  • Malware Response Team
  • 38,250 posts
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:02:18 AM

Posted 10 November 2014 - 09:47 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Wait for further instructions.

#5 OkyDoky77

OkyDoky77
  • Topic Starter

  • Members
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  • Local time:02:18 AM

Posted 11 November 2014 - 08:05 AM

Hi nasdaq,

FRST logs pasted and attached.

--- Thanks

 

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 10-11-2014
Ran by NguyenFamily (administrator) on NGUYENFAMILY-PC on 11-11-2014 06:30:06
Running from C:\Users\NguyenFamily\Desktop
Loaded Profile: NguyenFamily (Available profiles: NguyenFamily & ElainaUser & SmithUser)
Platform: Windows 7 Home Premium Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(Dell Inc.) C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
(Dell Inc.) C:\Program Files\Dell\DW WLAN Card\BCMWLTRY.EXE
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe
(Intel® Corporation) C:\Program Files\Intel\iCLS Client\HeciServer.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\N360.exe
(SoftThinks SAS) C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Brother Industries, Ltd.) C:\Program Files (x86)\Browny02\BrYNSvc.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
(Malwarebytes Corporation) C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Symantec Corporation) C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\N360.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Dell Inc.) C:\Program Files\Dell\QuickSet\quickset.exe
(Dell Inc.) C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
(SoftThinks - Dell) C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
() C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
(Brother Industries, Ltd.) C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe
(Brother Industries, Ltd.) C:\Program Files (x86)\ControlCenter4\BrCtrlCntr.exe
(Brother Industries, Ltd.) C:\Program Files (x86)\ControlCenter4\BrCcUxSys.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Microsoft Corporation) C:\Windows\SysWOW64\rundll32.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\BTStackServer.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\office15\msosync.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(Microsoft Corporation) C:\Windows\System32\mspaint.exe
(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework64\v3.0\WPF\PresentationFontCache.exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7191768 2013-06-27] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321176 2013-06-28] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_PushButton] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321176 2013-06-28] (Realtek Semiconductor)
HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [2774256 2013-08-12] (Synaptics Incorporated)
HKLM\...\Run: [QuickSet] => c:\Program Files\Dell\QuickSet\QuickSet.exe [5762408 2013-03-05] (Dell Inc.)
HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [287592 2013-08-30] (Intel Corporation)
HKLM\...\Run: [Broadcom Wireless Manager UI] => C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe [8921600 2013-10-22] (Dell Inc.)
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [292088 2013-02-22] (Intel Corporation)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [ControlCenter4] => C:\Program Files (x86)\ControlCenter4\BrCcBoot.exe [143360 2012-09-06] (Brother Industries, Ltd.)
HKLM-x32\...\Run: [BrStsMon00] => C:\Program Files (x86)\Browny02\Brother\BrStMonW.exe [3076096 2012-06-06] (Brother Industries, Ltd.)
HKLM-x32\...\Run: [SunJavaUpdateSched] => C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe [507776 2014-10-07] (Oracle Corporation)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKLM\...\Policies\Explorer: [NoSetActiveDesktop] 0
HKU\S-1-5-19\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
HKU\S-1-5-20\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
HKU\S-1-5-21-231707718-843751667-1948986619-1000\...\RunOnce: [FlashPlayerUpdate] => C:\Windows\system32\Macromed\Flash\FlashUtil64_15_0_0_167_ActiveX.exe [540336 2014-09-24] (Adobe Systems Incorporated)
HKU\S-1-5-21-231707718-843751667-1948986619-1000\...\Policies\Explorer: [NoSetActiveDesktop] 0
HKU\S-1-5-21-231707718-843751667-1948986619-1000\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
HKU\S-1-5-21-231707718-843751667-1948986619-1000\...A8F59079A8D5}\localserver32:  <==== ATTENTION!
HKU\S-1-5-18\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
Lsa: [Notification Packages] scecli c:\Program Files\WIDCOMM\Bluetooth Software\BtwProximityCP.dll
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth.lnk
ShortcutTarget: Bluetooth.lnk -> C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
ShellIconOverlayIdentifiers: [OverlayExcluded] -> {4433A54A-1AC8-432F-90FC-85F045CF383C} => C:\Program Files (x86)\Norton 360\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayPending] -> {F17C0B1E-EF8E-4AD4-8E1B-7D7E8CB23225} => C:\Program Files (x86)\Norton 360\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)
ShellIconOverlayIdentifiers: [OverlayProtected] -> {476D0EA3-80F9-48B5-B70B-05E677C9C148} => C:\Program Files (x86)\Norton 360\Norton 360\Engine64\21.6.0.32\buShell.dll (Symantec Corporation)

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = https://www.google.com/
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com/?pc=DCJB
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKLM - {41F428A5-4058-4681-B85E-9D331285E987} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=DCJB
SearchScopes: HKLM-x32 - {41F428A5-4058-4681-B85E-9D331285E987} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=DCJB
SearchScopes: HKCU - DefaultScope {A81B8D7B-87E3-4397-A399-0BE36DC6B5E2} URL = https://www.google.com/search?q={searchTerms}
SearchScopes: HKCU - {41F428A5-4058-4681-B85E-9D331285E987} URL =
SearchScopes: HKCU - {A81B8D7B-87E3-4397-A399-0BE36DC6B5E2} URL = https://www.google.com/search?q={searchTerms}
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Norton Identity Protection -> {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} -> C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
BHO-x32: Norton Vulnerability Protection -> {6D53EC84-6AAE-4787-AEEE-F4628F01010C} -> C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\IPS\IPSBHO.DLL (Symantec Corporation)
BHO-x32: Java™ Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\ssv.dll (Oracle Corporation)
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\jp2ssv.dll (Oracle Corporation)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Norton 360\Engine64\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\coIEPlg.dll (Symantec Corporation)
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 75.75.76.76 75.75.75.75 192.168.1.1

FireFox:
========
FF ProfilePath: C:\Users\NguyenFamily\AppData\Roaming\Mozilla\Firefox\Profiles\1nk3omd5.default
FF Plugin: @adobe.com/FlashPlayer -> C:\Windows\system32\Macromed\Flash\NPSWF64_15_0_0_152.dll ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @adobe.com/FlashPlayer -> C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_15_0_0_152.dll ()
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=2.1.42 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @java.com/DTPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF Plugin-x32: @java.com/JavaPlugin,version=11.25.2 -> C:\Program Files (x86)\Java\jre1.8.0_25\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> c:\Program Files (x86)\Microsoft Silverlight\5.1.30514.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=16.4.3505.0912 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.6.0.32\IPSFF
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.6.0.32\IPSFF [2014-11-01]
FF HKLM-x32\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.6.0.32\coFFPlgn
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_21.6.0.32\coFFPlgn [2014-11-10]

Chrome:
=======
CHR DefaultSuggestURL: Default -> http://ss-sym.ask.com/query?q={searchTerms}&sstype=prefix&li=ff
CHR Profile: C:\Users\NguyenFamily\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\NguyenFamily\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-03-01]
CHR Extension: (Google Drive) - C:\Users\NguyenFamily\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-03-01]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\NguyenFamily\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-06-07]
CHR Extension: (YouTube) - C:\Users\NguyenFamily\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-03-01]
CHR Extension: (Google Search) - C:\Users\NguyenFamily\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-03-01]
CHR Extension: (Norton Identity Safe) - C:\Users\NguyenFamily\AppData\Local\Google\Chrome\User Data\Default\Extensions\iikflkcanblccfahdhdonehdalibjnif [2014-11-01]
CHR Extension: (Norton Security Toolbar) - C:\Users\NguyenFamily\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk [2014-11-02]
CHR Extension: (Norton Safe) - C:\Users\NguyenFamily\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmgcfemagnogdodbambjhdcmfcpicngl [2014-11-02]
CHR Extension: (Google Wallet) - C:\Users\NguyenFamily\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-03-01]
CHR Extension: (Gmail) - C:\Users\NguyenFamily\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-03-01]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 BrYNSvc; C:\Program Files (x86)\Browny02\BrYNSvc.exe [266240 2012-06-05] (Brother Industries, Ltd.) [File not signed]
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2436280 2014-09-25] (Microsoft Corporation)
R2 IAStorDataMgrSvc; C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [15720 2013-08-30] (Intel Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [165760 2012-07-17] (Intel Corporation)
R2 MBAMScheduler; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [1871160 2014-10-01] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [968504 2014-10-01] (Malwarebytes Corporation)
R2 N360; C:\Program Files (x86)\Norton 360\Norton 360\Engine\21.6.0.32\N360.exe [265040 2014-09-21] (Symantec Corporation)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [246488 2013-06-18] (Realtek Semiconductor)
R2 wltrysvc; C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe [6170624 2013-10-22] (Dell Inc.) [File not signed]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 bcbtums; C:\Windows\System32\drivers\bcbtums.sys [170200 2013-10-22] (Broadcom Corporation.)
R1 BHDrvx64; C:\Program Files (x86)\Norton 360\Norton 360\NortonData\21.6.0.32\Definitions\BASHDefs\20141107.001\BHDrvx64.sys [1587416 2014-10-03] (Symantec Corporation)
R1 ccSet_N360; C:\Windows\system32\drivers\N360x64\1506000.020\ccSetx64.sys [162392 2014-02-20] (Symantec Corporation)
R1 eeCtrl; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys [487216 2014-08-26] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [142640 2014-08-26] (Symantec Corporation)
R0 iaStorF; C:\Windows\System32\drivers\iaStorF.sys [28008 2013-08-29] (Intel Corporation)
R1 IDSVia64; C:\Program Files (x86)\Norton 360\Norton 360\NortonData\21.6.0.32\Definitions\IPSDefs\20141108.001\IDSvia64.sys [633560 2014-10-31] (Symantec Corporation)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [25816 2014-10-01] (Malwarebytes Corporation)
R3 MBAMSwissArmy; C:\Windows\system32\drivers\MBAMSwissArmy.sys [129752 2014-11-11] (Malwarebytes Corporation)
R3 MBAMWebAccessControl; C:\Windows\system32\drivers\mwac.sys [63704 2014-10-01] (Malwarebytes Corporation)
R3 NAVENG; C:\Program Files (x86)\Norton 360\Norton 360\NortonData\21.6.0.32\Definitions\VirusDefs\20141110.032\ENG64.SYS [129752 2014-11-09] (Symantec Corporation)
R3 NAVEX15; C:\Program Files (x86)\Norton 360\Norton 360\NortonData\21.6.0.32\Definitions\VirusDefs\20141110.032\EX64.SYS [2137304 2014-11-09] (Symantec Corporation)
S3 SmbDrv; C:\Windows\system32\drivers\Smb_driver_AMDASF.sys [30448 2013-08-12] (Synaptics Incorporated)
R3 SmbDrvI; C:\Windows\System32\DRIVERS\Smb_driver_Intel.sys [34544 2013-08-12] (Synaptics Incorporated)
R3 SRTSP; C:\Windows\system32\drivers\N360x64\1506000.020\SRTSP64.SYS [876248 2014-08-25] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360x64\1506000.020\SRTSPX64.SYS [37592 2014-08-25] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360x64\1506000.020\SYMDS64.SYS [493656 2014-08-25] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360x64\1506000.020\SYMEFA64.SYS [1148120 2014-08-25] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT64x86.SYS [177752 2014-11-01] (Symantec Corporation)
R1 SymIRON; C:\Windows\system32\drivers\N360x64\1506000.020\Ironx64.SYS [266968 2014-08-06] (Symantec Corporation)
R1 SymNetS; C:\Windows\system32\drivers\N360x64\1506000.020\SYMNETS.SYS [593112 2014-08-25] (Symantec Corporation)
U3 TrueSight; C:\Windows\System32\drivers\TrueSight.sys [34808 2014-11-02] ()

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-11 06:30 - 2014-11-11 06:31 - 00020997 _____ () C:\Users\NguyenFamily\Desktop\FRST.txt
2014-11-11 06:29 - 2014-11-11 06:30 - 00000000 ____D () C:\FRST
2014-11-11 06:28 - 2014-11-11 06:28 - 02116096 _____ (Farbar) C:\Users\NguyenFamily\Desktop\FRST64.exe
2014-11-10 08:40 - 2014-11-11 06:15 - 00005020 _____ () C:\Windows\System32\Tasks\Microsoft Office 15 Sync Maintenance for NguyenFamily-PC-ElainaUser NguyenFamily-PC
2014-11-08 11:36 - 2014-11-08 11:36 - 00021976 _____ () C:\Users\NguyenFamily\Desktop\dds.txt
2014-11-08 11:36 - 2014-11-08 11:36 - 00005537 _____ () C:\Users\NguyenFamily\Desktop\attach.txt
2014-11-08 09:17 - 2014-11-08 09:18 - 01347888 _____ () C:\Windows\Minidump\110814-38657-01.dmp
2014-11-02 21:59 - 2014-11-02 21:59 - 00000000 ____D () C:\Users\ElainaUser\AppData\Roaming\PC-FAX TX
2014-11-02 21:42 - 2014-11-02 21:42 - 00000000 ____D () C:\Users\ElainaUser\AppData\Local\Adobe
2014-11-02 21:41 - 2014-11-02 21:41 - 00000000 __SHD () C:\Users\ElainaUser\AppData\Local\EmieUserList
2014-11-02 21:41 - 2014-11-02 21:41 - 00000000 __SHD () C:\Users\ElainaUser\AppData\Local\EmieSiteList
2014-11-02 19:10 - 2014-11-02 19:11 - 00000000 ____D () C:\UsersSmith
2014-11-02 15:58 - 2014-11-02 15:58 - 00000000 ____D () C:\Users\ElainaUser\AppData\Roaming\Macromedia
2014-11-02 13:33 - 2014-11-02 13:33 - 00000000 ____D () C:\Users\SmithUser\AppData\Roaming\Intel Corporation
2014-11-02 13:32 - 2014-11-02 13:32 - 00111448 _____ () C:\Users\SmithUser\AppData\Local\GDIPFONTCACHEV1.DAT
2014-11-02 13:32 - 2014-11-02 13:32 - 00001415 _____ () C:\Users\SmithUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2014-11-02 13:32 - 2014-11-02 13:32 - 00000000 ____D () C:\Users\SmithUser\Documents\Bluetooth Exchange Folder
2014-11-02 13:32 - 2014-11-02 13:32 - 00000000 ____D () C:\Users\SmithUser\AppData\Roaming\ControlCenter4
2014-11-02 13:32 - 2014-11-02 13:32 - 00000000 ____D () C:\Users\SmithUser\AppData\Roaming\Adobe
2014-11-02 13:32 - 2014-11-02 13:32 - 00000000 ____D () C:\Users\SmithUser\AppData\Local\VirtualStore
2014-11-02 13:32 - 2014-11-02 13:32 - 00000000 ____D () C:\Users\SmithUser\AppData\Local\Google
2014-11-02 13:32 - 2014-11-02 13:32 - 00000000 ____D () C:\Users\SmithUser\AppData\Local\Broadcom
2014-11-02 13:31 - 2014-11-02 13:31 - 00000020 ___SH () C:\Users\SmithUser\ntuser.ini
2014-11-02 13:31 - 2014-11-02 13:13 - 00000000 ____D () C:\Users\SmithUser\AppData\Local\SoftThinks
2014-11-02 13:31 - 2014-03-01 16:21 - 00002102 _____ () C:\Users\SmithUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Microsoft SkyDrive.lnk
2014-11-02 13:31 - 2009-07-13 22:54 - 00000000 ___RD () C:\Users\SmithUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2014-11-02 13:31 - 2009-07-13 22:49 - 00000000 ___RD () C:\Users\SmithUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
2014-11-02 13:30 - 2014-11-02 13:30 - 00000000 ____D () C:\Users\ElainaUser\AppData\Roaming\Intel Corporation
2014-11-02 13:29 - 2014-11-02 13:29 - 00111448 _____ () C:\Users\ElainaUser\AppData\Local\GDIPFONTCACHEV1.DAT
2014-11-02 13:29 - 2014-11-02 13:29 - 00000000 ____D () C:\Users\ElainaUser\Documents\Bluetooth Exchange Folder
2014-11-02 13:29 - 2014-11-02 13:29 - 00000000 ____D () C:\Users\ElainaUser\AppData\Roaming\ControlCenter4
2014-11-02 13:29 - 2014-11-02 13:29 - 00000000 ____D () C:\Users\ElainaUser\AppData\Local\Broadcom
2014-11-02 13:28 - 2014-11-02 21:42 - 00000000 ____D () C:\Users\ElainaUser\AppData\Roaming\Adobe
2014-11-02 13:28 - 2014-11-02 13:28 - 00001415 _____ () C:\Users\ElainaUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Internet Explorer.lnk
2014-11-02 13:28 - 2014-11-02 13:28 - 00000020 ___SH () C:\Users\ElainaUser\ntuser.ini
2014-11-02 13:28 - 2014-11-02 13:28 - 00000000 ____D () C:\Users\ElainaUser\AppData\Local\VirtualStore
2014-11-02 13:28 - 2014-11-02 13:28 - 00000000 ____D () C:\Users\ElainaUser\AppData\Local\Google
2014-11-02 13:28 - 2014-11-02 13:13 - 00000000 ____D () C:\Users\ElainaUser\AppData\Local\SoftThinks
2014-11-02 13:28 - 2014-03-01 16:21 - 00002102 _____ () C:\Users\ElainaUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Microsoft SkyDrive.lnk
2014-11-02 13:28 - 2009-07-13 22:54 - 00000000 ___RD () C:\Users\ElainaUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Accessories
2014-11-02 13:28 - 2009-07-13 22:49 - 00000000 ___RD () C:\Users\ElainaUser\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Maintenance
2014-11-02 12:02 - 2014-11-02 12:03 - 00000000 ____D () C:\Tools
2014-11-02 11:46 - 2010-08-30 08:34 - 00536576 _____ (SQLite Development Team) C:\Windows\SysWOW64\sqlite3.dll
2014-11-02 11:43 - 2014-11-02 11:50 - 00000000 ____D () C:\AdwCleaner
2014-11-02 11:42 - 2014-11-02 11:29 - 01375089 _____ () C:\Users\NguyenFamily\Downloads\AdwCleaner.exe
2014-11-02 11:21 - 2014-11-02 11:20 - 00098216 _____ (Oracle Corporation) C:\Windows\SysWOW64\WindowsAccessBridge-32.dll
2014-11-02 11:20 - 2014-11-02 11:20 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
2014-11-02 11:17 - 2014-11-02 11:17 - 00638888 _____ (Oracle Corporation) C:\Users\NguyenFamily\Downloads\chromeinstall-8u25 (1).exe
2014-11-02 10:27 - 2014-11-02 12:03 - 00034808 _____ () C:\Windows\system32\Drivers\TrueSight.sys
2014-11-02 10:27 - 2014-11-02 10:27 - 00000000 ____D () C:\ProgramData\RogueKiller
2014-11-02 10:26 - 2014-11-02 10:06 - 14670424 _____ () C:\Users\NguyenFamily\Downloads\RogueKiller.exe
2014-11-01 18:03 - 2014-11-01 18:03 - 00000139 _____ () C:\Users\NguyenFamily\Documents\Date20141101_AntiMalwareHelp.txt
2014-11-01 18:01 - 2014-11-01 18:01 - 00000000 ____D () C:\Windows\system32\MRT
2014-11-01 18:01 - 2014-10-03 09:02 - 103265616 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-11-01 17:54 - 2014-11-01 17:54 - 00000000 ____D () C:\ProgramData\Sun
2014-11-01 17:53 - 2014-11-01 17:53 - 00000000 ____D () C:\ProgramData\Oracle
2014-11-01 17:53 - 2014-11-01 17:53 - 00000000 ____D () C:\Program Files (x86)\Java
2014-11-01 17:48 - 2014-11-01 17:48 - 00638888 _____ (Oracle Corporation) C:\Users\NguyenFamily\Downloads\chromeinstall-8u25.exe
2014-11-01 14:31 - 2014-11-01 14:31 - 00000000 ____D () C:\Users\NguyenFamily\Documents\Symantec
2014-11-01 14:26 - 2014-11-01 14:26 - 00000000 ____D () C:\Windows\System32\Tasks\Norton 360
2014-11-01 14:22 - 2014-11-01 14:22 - 00177752 _____ (Symantec Corporation) C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
2014-11-01 14:22 - 2014-11-01 14:22 - 00008222 _____ () C:\Windows\system32\Drivers\SYMEVENT64x86.CAT
2014-11-01 14:22 - 2014-11-01 14:22 - 00003228 _____ () C:\Windows\System32\Tasks\Norton WSC Integration
2014-11-01 14:22 - 2014-11-01 14:22 - 00002582 _____ () C:\Users\Public\Desktop\Norton 360.lnk
2014-11-01 14:22 - 2014-11-01 14:22 - 00000000 ____D () C:\Program Files\Common Files\Symantec Shared
2014-11-01 14:15 - 2014-11-01 14:25 - 00000000 ____D () C:\Users\NguyenFamily\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Norton
2014-11-01 14:15 - 2014-11-01 14:15 - 01021856 _____ (Symantec Corporation) C:\Users\NguyenFamily\Downloads\NortonN360Downloader.exe
2014-11-01 14:15 - 2014-11-01 14:15 - 01021856 _____ (Symantec Corporation) C:\Users\NguyenFamily\Downloads\NortonN360Downloader (1).exe
2014-11-01 14:15 - 2014-11-01 14:15 - 00001305 _____ () C:\Users\NguyenFamily\Desktop\Norton Installation Files.lnk
2014-11-01 13:37 - 2014-11-01 13:37 - 19828376 _____ (Malwarebytes Corporation ) C:\Users\NguyenFamily\Downloads\mbam-setup-2.0.3.1025.exe
2014-10-30 13:51 - 2014-11-01 13:45 - 00000000 ____D () C:\Users\NguyenFamily\AppData\Roaming\Iqucfoa
2014-10-30 13:47 - 2014-11-01 14:06 - 00000000 ____D () C:\ProgramData\CobvUhitg
2014-10-21 19:48 - 2014-10-21 19:48 - 00000000 ____D () C:\Users\ElainaUser\Desktop\Elaina
2014-10-20 16:51 - 2014-11-11 06:17 - 00000000 ___HD () C:\ProgramData\{9A88E103-A20A-4EA5-8636-C73B709A5BF8}
2014-10-16 06:39 - 2014-10-06 20:54 - 00378552 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-10-16 06:39 - 2014-10-06 20:04 - 00331448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-10-16 06:39 - 2014-09-28 18:58 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-10-16 06:39 - 2014-09-25 16:50 - 13619200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-10-16 06:39 - 2014-09-25 16:46 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-10-16 06:39 - 2014-09-25 16:46 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-10-16 06:39 - 2014-09-25 16:46 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-10-16 06:39 - 2014-09-25 16:43 - 11807232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-10-16 06:39 - 2014-09-25 16:32 - 02017280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-10-16 06:39 - 2014-09-25 16:31 - 02108416 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-10-16 06:39 - 2014-09-18 20:25 - 23631360 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-10-16 06:39 - 2014-09-18 19:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-10-16 06:39 - 2014-09-18 19:55 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-10-16 06:39 - 2014-09-18 19:44 - 17484800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-10-16 06:39 - 2014-09-18 19:41 - 02796032 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-10-16 06:39 - 2014-09-18 19:40 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-10-16 06:39 - 2014-09-18 19:40 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-10-16 06:39 - 2014-09-18 19:39 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-10-16 06:39 - 2014-09-18 19:38 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-10-16 06:39 - 2014-09-18 19:36 - 05829632 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-10-16 06:39 - 2014-09-18 19:31 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-10-16 06:39 - 2014-09-18 19:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-10-16 06:39 - 2014-09-18 19:27 - 00595968 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-10-16 06:39 - 2014-09-18 19:26 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-10-16 06:39 - 2014-09-18 19:25 - 04201472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-10-16 06:39 - 2014-09-18 19:25 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-10-16 06:39 - 2014-09-18 19:25 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-10-16 06:39 - 2014-09-18 19:18 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-10-16 06:39 - 2014-09-18 19:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-10-16 06:39 - 2014-09-18 19:14 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-10-16 06:39 - 2014-09-18 19:06 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-10-16 06:39 - 2014-09-18 19:02 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-10-16 06:39 - 2014-09-18 19:01 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-10-16 06:39 - 2014-09-18 19:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-10-16 06:39 - 2014-09-18 19:01 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-10-16 06:39 - 2014-09-18 19:00 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-10-16 06:39 - 2014-09-18 18:59 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-10-16 06:39 - 2014-09-18 18:58 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-10-16 06:39 - 2014-09-18 18:55 - 02187264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-10-16 06:39 - 2014-09-18 18:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-10-16 06:39 - 2014-09-18 18:53 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-10-16 06:39 - 2014-09-18 18:51 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-10-16 06:39 - 2014-09-18 18:50 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-10-16 06:39 - 2014-09-18 18:49 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-10-16 06:39 - 2014-09-18 18:42 - 00731136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-10-16 06:39 - 2014-09-18 18:42 - 00710656 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-10-16 06:39 - 2014-09-18 18:40 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-10-16 06:39 - 2014-09-18 18:36 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-10-16 06:39 - 2014-09-18 18:33 - 02309632 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-10-16 06:39 - 2014-09-18 18:32 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-10-16 06:39 - 2014-09-18 18:20 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-10-16 06:39 - 2014-09-18 18:18 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-10-16 06:39 - 2014-09-18 18:14 - 01447936 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-10-16 06:39 - 2014-09-18 17:59 - 01810944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-10-16 06:39 - 2014-09-18 17:59 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-10-16 06:39 - 2014-09-18 17:53 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-10-16 06:39 - 2014-09-18 17:52 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-10-16 06:39 - 2014-07-16 20:07 - 03722240 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll
2014-10-16 06:39 - 2014-07-16 20:07 - 01118720 _____ (Microsoft Corporation) C:\Windows\system32\mstsc.exe
2014-10-16 06:39 - 2014-07-16 20:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-10-16 06:39 - 2014-07-16 20:07 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe
2014-10-16 06:39 - 2014-07-16 20:07 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\winsta.dll
2014-10-16 06:39 - 2014-07-16 20:07 - 00150528 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorekmts.dll
2014-10-16 06:39 - 2014-07-16 20:07 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-10-16 06:39 - 2014-07-16 20:07 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-10-16 06:39 - 2014-07-16 19:40 - 00157696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\winsta.dll
2014-10-16 06:39 - 2014-07-16 19:39 - 03221504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll
2014-10-16 06:39 - 2014-07-16 19:39 - 01051136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstsc.exe
2014-10-16 06:39 - 2014-07-16 19:39 - 00131584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aaclient.dll
2014-10-16 06:39 - 2014-07-16 19:39 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-10-16 06:39 - 2014-07-16 19:39 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-10-16 06:39 - 2014-07-16 19:21 - 00212480 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpwd.sys
2014-10-16 06:39 - 2014-07-16 19:21 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys
2014-10-16 06:39 - 2014-06-18 16:23 - 01943696 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll
2014-10-16 06:39 - 2014-06-18 16:23 - 01131664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dfshim.dll
2014-10-16 06:39 - 2014-06-18 16:23 - 00156824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscorier.dll
2014-10-16 06:39 - 2014-06-18 16:23 - 00156312 _____ (Microsoft Corporation) C:\Windows\system32\mscorier.dll
2014-10-16 06:39 - 2014-06-18 16:23 - 00081560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscories.dll
2014-10-16 06:39 - 2014-06-18 16:23 - 00073880 _____ (Microsoft Corporation) C:\Windows\system32\mscories.dll
2014-10-16 06:39 - 2014-05-30 02:08 - 00340992 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2014-10-16 06:39 - 2014-05-30 02:08 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2014-10-16 06:39 - 2014-05-30 02:08 - 00307200 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2014-10-16 06:39 - 2014-05-30 02:08 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2014-10-16 06:39 - 2014-05-30 01:52 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2014-10-16 06:39 - 2014-05-30 01:52 - 00247808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2014-10-16 06:39 - 2014-05-30 01:52 - 00220160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2014-10-16 06:39 - 2014-05-30 01:52 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2014-10-16 06:38 - 2014-09-12 19:58 - 00077312 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-10-16 06:38 - 2014-09-12 19:40 - 00067072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll
2014-10-16 06:38 - 2014-09-03 23:23 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\rastls.dll
2014-10-16 06:38 - 2014-09-03 23:04 - 00372736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rastls.dll

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-11 06:26 - 2014-02-19 18:13 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-11-11 06:23 - 2009-07-13 22:45 - 00021296 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-11-11 06:23 - 2009-07-13 22:45 - 00021296 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-11-11 06:17 - 2014-10-04 16:06 - 00005030 _____ () C:\Windows\System32\Tasks\Microsoft Office 15 Sync Maintenance for NguyenFamily-PC-NguyenFamily NguyenFamily-PC
2014-11-11 06:17 - 2014-04-08 16:59 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-11-11 06:17 - 2014-03-01 17:01 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-11-11 06:17 - 2014-02-19 18:44 - 00000000 ____D () C:\Users\Default\AppData\Local\SoftThinks
2014-11-11 06:17 - 2014-02-19 18:44 - 00000000 ____D () C:\Users\Default User\AppData\Local\SoftThinks
2014-11-11 06:17 - 2014-02-19 18:28 - 00000000 ____D () C:\Program Files (x86)\Dell DataSafe Local Backup
2014-11-11 06:15 - 2014-03-01 17:01 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-11-11 06:15 - 2014-02-19 20:02 - 01228411 _____ () C:\Windows\WindowsUpdate.log
2014-11-10 17:29 - 2014-04-08 16:58 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-11-10 08:40 - 2009-07-13 23:13 - 00783606 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-11-10 08:35 - 2009-07-13 23:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-11-10 08:35 - 2009-07-13 22:51 - 00047195 _____ () C:\Windows\setupact.log
2014-11-08 09:17 - 2014-04-16 14:00 - 00000000 ____D () C:\Windows\Minidump
2014-11-08 09:17 - 2014-04-16 13:59 - 597469080 _____ () C:\Windows\MEMORY.DMP
2014-11-08 09:17 - 2010-11-20 21:47 - 00278204 _____ () C:\Windows\PFRO.log
2014-11-02 22:01 - 2014-03-01 15:51 - 00000762 _____ () C:\Windows\Brpfx04a.ini
2014-11-02 14:23 - 2014-03-31 10:03 - 00000000 ____D () C:\Elaina
2014-11-02 12:00 - 2014-02-19 18:41 - 00002441 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
2014-11-01 15:03 - 2014-03-01 19:28 - 00003440 _____ () C:\Windows\System32\Tasks\PCDEventLauncherTask
2014-11-01 14:38 - 2014-03-01 15:49 - 00000000 ____D () C:\Program Files (x86)\ControlCenter4
2014-11-01 14:38 - 2014-03-01 15:49 - 00000000 ____D () C:\Program Files (x86)\Browny02
2014-11-01 14:25 - 2014-06-07 11:46 - 00000000 ____D () C:\ProgramData\Norton
2014-11-01 14:22 - 2014-06-07 11:50 - 00000000 ___RD () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Norton 360
2014-11-01 14:21 - 2014-06-07 11:50 - 00000000 ____D () C:\Windows\system32\Drivers\N360x64
2014-11-01 14:21 - 2014-06-07 11:50 - 00000000 ____D () C:\Program Files (x86)\Norton 360
2014-11-01 14:15 - 2014-06-07 11:46 - 00000000 ____D () C:\Users\Public\Downloads\Norton
2014-11-01 14:06 - 2014-02-19 18:35 - 00000000 ____D () C:\Windows\en
2014-11-01 13:38 - 2014-04-08 16:58 - 00001104 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-11-01 13:38 - 2014-04-08 16:58 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-10-30 19:15 - 2009-07-13 21:20 - 00000000 ____D () C:\Windows\rescache
2014-10-29 16:09 - 2014-03-01 17:01 - 00002185 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-10-28 05:34 - 2010-11-20 21:27 - 00275080 ____N (Microsoft Corporation) C:\Windows\system32\MpSigStub.exe
2014-10-26 16:35 - 2014-03-01 16:13 - 00000000 ____D () C:\Program Files\Microsoft Office 15
2014-10-18 19:03 - 2014-03-01 17:01 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-10-18 19:03 - 2014-03-01 17:01 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore
2014-10-17 02:23 - 2009-07-13 22:45 - 00437848 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-10-13 15:06 - 2014-05-06 15:22 - 00000000 ____D () C:\Program Files (x86)\Mozilla Maintenance Service

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-10-30 19:08

==================== End Of Log ============================



#6 nasdaq

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Posted 11 November 2014 - 10:36 AM

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
start

HKU\S-1-5-19\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
HKU\S-1-5-20\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
HKU\S-1-5-21-231707718-843751667-1948986619-1000\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
HKU\S-1-5-21-231707718-843751667-1948986619-1000\...A8F59079A8D5}\localserver32:  <==== ATTENTION!
HKU\S-1-5-18\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
SearchScopes: HKLM - {41F428A5-4058-4681-B85E-9D331285E987} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=DCJB
SearchScopes: HKLM-x32 - {41F428A5-4058-4681-B85E-9D331285E987} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=DCJB
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
CHR DefaultSuggestURL: Default -> http://ss-sym.ask.com/query?q={searchTerms}&sstype=prefix&li=ff

End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log Fixlog.txt please post it to your reply.
===

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/

How is the computer running now?

#7 OkyDoky77

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Posted 12 November 2014 - 07:27 AM

Hi nasdaq,

Below is fixlog.txt.

--- Thanks

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 10-11-2014
Ran by NguyenFamily at 2014-11-12 06:12:53 Run:1
Running from C:\Users\NguyenFamily\Desktop
Loaded Profile: NguyenFamily (Available profiles: NguyenFamily & ElainaUser & SmithUser)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start

HKU\S-1-5-19\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
HKU\S-1-5-20\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
HKU\S-1-5-21-231707718-843751667-1948986619-1000\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
HKU\S-1-5-21-231707718-843751667-1948986619-1000\...A8F59079A8D5}\localserver32:  <==== ATTENTION!
HKU\S-1-5-18\...\Winlogon: [Shell] C:\Windows\Explorer.exe [2871808 2013-07-01] (Microsoft Corporation) <==== ATTENTION
SearchScopes: HKLM - {41F428A5-4058-4681-B85E-9D331285E987} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=DCJB
SearchScopes: HKLM-x32 - {41F428A5-4058-4681-B85E-9D331285E987} URL = http://www.bing.com/search?q={searchTerms}&form=IE10TR&src=IE10TR&pc=DCJB
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
CHR DefaultSuggestURL: Default -> http://ss-sym.ask.com/query?q={searchTerms}&sstype=prefix&li=ff

End
*****************

HKU\S-1-5-19\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => value deleted successfully.
HKU\S-1-5-20\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => value deleted successfully.
HKU\S-1-5-21-231707718-843751667-1948986619-1000\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => value deleted successfully.
"HKU\S-1-5-21-231707718-843751667-1948986619-1000\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32" => Key not found.
"HKU\S-1-5-21-231707718-843751667-1948986619-1000\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}" => Key deleted successfully.
HKU\S-1-5-18\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\\Shell => value deleted successfully.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{41F428A5-4058-4681-B85E-9D331285E987}" => Key deleted successfully.
"HKCR\CLSID\{41F428A5-4058-4681-B85E-9D331285E987}" => Key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{41F428A5-4058-4681-B85E-9D331285E987}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{41F428A5-4058-4681-B85E-9D331285E987}" => Key not found.
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
"HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
Chrome DefaultSuggestURL not detected.

==== End of Fixlog ====



#8 OkyDoky77

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Posted 12 November 2014 - 07:54 AM

Attached is output from SecurityCheck.exe

 

 Results of screen317's Security Check version 0.99.89 
 Windows 7 Service Pack 1 x64 (UAC is enabled) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Norton 360   
 WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
 Java 8 Update 25 
 Java version out of Date!
 Adobe Flash Player 15.0.0.223 
 Adobe Reader XI 
 Mozilla Firefox 32.0.3 Firefox out of Date! 
 Google Chrome 38.0.2125.104 
 Google Chrome 38.0.2125.111 
````````Process Check: objlist.exe by Laurent```````` 
 Malwarebytes Anti-Malware mbamservice.exe 
 Malwarebytes Anti-Malware mbam.exe 
 Malwarebytes Anti-Malware mbamscheduler.exe  
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 4%
````````````````````End of Log``````````````````````
 



#9 OkyDoky77

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Posted 12 November 2014 - 08:00 AM

Hi Nasdaq,

 

The computer continues to run fine.

 

MalwareBytes log shows the most recent outbound malicious IP address blocked was 11-6-2014.

Possibly MalwareBytes or Norton update since then fixed that situation?



#10 nasdaq

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Posted 12 November 2014 - 09:55 AM

All is well.

You have the latest Java Version.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#11 nasdaq

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Posted 18 November 2014 - 10:57 AM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.




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