G'day jh12341, and Welcome to BC.
Try the following .....I have increased the size of the font and highlighted it in RED.......for the moment I would stick to just trying this.
When you have downloaded and opened the program, the Advanced Repair Option will be the one to click on
NetAdapter Repair All In One is a utility that acts as a Swiss army knife for network related Windows tasks. Not only can NetAdapter Repair be used to fix common networking and winsock issues, but it also contains a variety of tools and diagnostics that enable you to change various network settings. Please note that this tool requires the .NET Framework 4.0 or higher and to run the program as an Administrator.
When you run NetAdapter Repair you will be shown a screen that contains a variety of tools and fixes. If you just want to repair your networking issues, the first step would be to try the Advanced Repair option, which will repair your Winsock and TCP/IP stack, clear all proxy servers and VPN settings, and reset your firewall configuration. You can also use the program to perform a variety of other tasks such as configure your computer to use Google DNS or or spoof your MAC address. When you run any of the tools, its output will be saved to the program's logfile that is created in the same folder as the executable.
Condobloke ...Outback Australian fed up with Windows antics...??....LINUX IS THE ANSWER....I USE LINUX MINT 18.3 EXCLUSIVELY.
“A man travels the world in search of what he needs and returns home to find it."
It has been said that time heals all wounds. I don't agree. The wounds remain. Time - the mind, protecting its sanity - covers them with some scar tissue and the pain lessens, but it is never gone. Rose Kennedy