Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Chrome.exe *32 Multiple Processes


  • This topic is locked This topic is locked
13 replies to this topic

#1 mdowling

mdowling

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:54 PM

Posted 02 November 2014 - 04:25 PM

So I opened task manager the other day and noticed that there was an ever-changing list of processes labeled: Flzvnbcuzs.exe *32 labeled as by Google Chrome. I figured the process name in and of itself was pretty suspicious so I checked the file location and it led to: C:\Users\Matthew\AppData\LocalLow\pybcbjl\hyfppxuol\Flzvnbcuzs.exe

and I looked around in these folders and all of them had random gibberish names. I troobleshooted for a bit around first by uninstalling google chrome and google drive and anything related to Google but the processes were still there. And someone said uninstalling uTorrent would do something, so I did, and the processes were no longer in task manager, so I proceeded to delete the file location of the processes (which it previously wouldn't have allowed me to do because the file was open and running). Upon doing so the processes immediately reappeared in task manager and the new file location became: C:\Users\Matthew\AppData\LocalLow\SKS\pybcbjl\hyfppxuol

So basically it just remanifested itself in another folder. I'm looking to get rid of this because it's been eating up my processor and slowing down my browser.

*I've run through all of my virus protection, Malwarebytes, Microsoft Security Essentials, and even CCleaner, nothing detected



BC AdBot (Login to Remove)

 


#2 deeprybka

deeprybka

  • Malware Response Team
  • 5,198 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:05:54 AM

Posted 02 November 2014 - 04:29 PM

Hi & :welcome: to Bleeping Computer Forums!
My name is Jürgen and I will be assisting you with your Malware related problems.

Before we move on, please read the following points carefully: :exclame:
  • My native language isn't English. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.
  • Please read my instructions completely. If there is anything that you do not understand kindly ask before proceeding.
  • Perform everything in the correct order. Sometimes one step requires the previous one.
  • If you have any problems while you are follow my instructions, Stop there and tell me the exact nature of your problem.
  • Do not run any other scans without instruction or Add/ Remove Software unless I tell you to do so. This would change the output of our tools and could be confusing for me.
  • Post all Logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts.
  • If I don't hear from you within 5 days from this initial or any subsequent post, then this thread will be closed.
  • If I don't reply within 24 hours please PM me!
  • Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean.
Step 1

Please run a FRST scan. This will help us diagnose your problem.

frst.pngfrstscan.png
Please download Farbar Recovery Scan Tool and save it to your Desktop.
(If you are not sure which version (32-/64-bit) applies to your system, download and try to start both of them as just the right one will run.)
  • Start FRST with administator privileges.
  • Make sure the option Addition.txt is checked and press the Scan button.
  • When finished, FRST will produce two logs (FRST.txt and Addition.txt) in the same directory the tool was run from.
  • Please copy and paste these logs in your next reply.

regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
unite_blue.png
asap.png

#3 mdowling

mdowling
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:54 PM

Posted 02 November 2014 - 04:41 PM

Thank you for the quick response :)

 

FRST.txt:

 

Spoiler

 

Addition.txt:

 

Spoiler

Attached Files


Edited by mdowling, 02 November 2014 - 04:44 PM.


#4 deeprybka

deeprybka

  • Malware Response Team
  • 5,198 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:05:54 AM

Posted 02 November 2014 - 04:53 PM

warning.gif Malware Warning

All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums from a CLEAN COMPUTER.


Step 1

frst.pngfrstfix.png

Press thew7.png + R on your keyboard at the same time. Type notepad and click OK.
  • Copy the entire content of the codebox below and paste into the notepad document:
    CloseProcesses:
    C:\Users\Matthew\AppData\LocalLow\SKS\pybcbjl
    HKU\S-1-5-21-3205313303-2245474138-691165997-1000\...\Run: [loyciwj] => regsvr32.exe /s "C:\Users\Matthew\AppData\Local\Deployment\loyciwj.dll" <===== ATTENTION
    C:\Users\Matthew\AppData\Local\Deployment\loyciwj.dll
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    HKU\S-1-5-21-3205313303-2245474138-691165997-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} ->  No File
    Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
    FF Plugin: @microsoft.com/GENUINE -> disabled No File
    FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
    FF Plugin-x32: @ogplanet.com/npOGPPlugin -> C:\Windows\system32\npOGPPlugin.dll No File
    FF Plugin-x32: @pandonetworks.com/PandoWebPlugin -> C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll No File
    FF Plugin HKCU: ubisoft.com/uplaypc -> C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\npuplaypc.dll No File
    C:\ProgramData\hash.dat
    C:\Users\Matthew\jagex_cl_oldschool_LIVE.dat
    C:\Users\Matthew\jagex_cl_runescape_LIVE.dat
    C:\Users\Matthew\random.dat
    
  • Click File, Save As and type fixlist.txt as the File Name.
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!
  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finished FRST will generate a log on the Desktop, called Fixlog.txt.
Please post it to your reply.

After the Reboot:

Step 2

frst.pngfrstscan.png

Start FRST with administator privileges.
  • Press the Scan button.
  • When finished, FRST will produce a log (FRST.txt) in the same directory the tool was run from.
    Please copy and paste the log in your next reply.

regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
unite_blue.png
asap.png

#5 mdowling

mdowling
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:54 PM

Posted 02 November 2014 - 05:03 PM

I've completed both steps. Here are the text files:

 

Fixlog.txt:

 

Spoiler

 

FRST.txt:

 

Spoiler



#6 deeprybka

deeprybka

  • Malware Response Team
  • 5,198 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:05:54 AM

Posted 02 November 2014 - 05:15 PM

Hi,

Step 1

Don't remove on your own anything that HitmanPro detects!
This scanner, as it is a really good for checking, has been known for deleting files instead of curing them, which in some cases may render the machine unbootable.
Any removals will be done manually after careful analysis of the scan results!


Please download hitmanpro_32.pngHitmanPro 32-bit / HitmanPro 64-bit by SurfRight and save it to your desktop.
Temporary disable your AntiVirus and AntiSpyware protection - instructions here.
  • Right-click onhitmanpro.pngicon and select admin.PNGRun as Administrator to start the tool.
  • If the program won't run please run it while holding down the left CTRL key until it's loaded!
  • Click on the Next button (1). You must agree with the terms of EULA (2 - if asked).
  • Check the box beside "No, I only want to perform a one-time scan to check this computer" and click on the Next button. (3)
  • The program will start to scan the computer. It would only take several minutes.
  • When the scan is done click on Save Log (4) and close HitmanPro! (5)
  • Copy and paste the content of the log file in your next reply.
hitman.gif
regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
unite_blue.png
asap.png

#7 mdowling

mdowling
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:54 PM

Posted 02 November 2014 - 05:34 PM

Hitman log:

 

Spoiler


#8 deeprybka

deeprybka

  • Malware Response Team
  • 5,198 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:05:54 AM

Posted 02 November 2014 - 05:39 PM

OK,

let's do a final check up:

Step 1


Please downloadesetlogo.pngOnline Scanner and save it to your Desktop.
  • Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
  • Start installer.pngwith administartor privileges.
  • Select the option Yes, I accept the Terms of Use and click on Start.
  • Choose the following settings:
settings.png
  • Click on Start. The virus signature database will begin to download. This may take some time.
  • When completed the Online Scan will begin automatically.
    Note: This scan might take a long time! Please be patient.
  • When completed select Uninstall application on close if you so wish, but make sure you copy the logfile first!
  • Now click on Finish
  • A log filelog.pngis created at logpath.png
    Copy and paste the content of this log file in your next reply.
Note: Do not forget to re-enable your antivirus application after running the above scan!
eset.gif
regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
unite_blue.png
asap.png

#9 mdowling

mdowling
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:54 PM

Posted 02 November 2014 - 06:05 PM

The scan is taking awhile, bear with me ;)



#10 mdowling

mdowling
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:54 PM

Posted 02 November 2014 - 07:34 PM

ESET log:

 

Spoiler



#11 deeprybka

deeprybka

  • Malware Response Team
  • 5,198 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:05:54 AM

Posted 03 November 2014 - 03:42 AM

lesestoff.png

Can you please tell me which problems still persist now?
How is the computer running

regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
unite_blue.png
asap.png

#12 mdowling

mdowling
  • Topic Starter

  • Members
  • 7 posts
  • OFFLINE
  •  
  • Local time:10:54 PM

Posted 03 November 2014 - 05:59 PM

The problem seems to be gone now, the processes no longer show up in task manager, and my browser runs smoothly again :D



#13 deeprybka

deeprybka

  • Malware Response Team
  • 5,198 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:05:54 AM

Posted 03 November 2014 - 06:14 PM

Looking good, ESET hasn't found any active malware. :)

Step 1

Please uninstall some programs:

  • Windows 7w7.png: Click on the hidden2.png button, open Control Panel and click Uninstall a program.
  • Search and select the following programs one by one and click on Uninstall:

                                    
                                            Java 7 Update 60 (64-bit)
                                                  Java 7 Update 67



That's it! abklatsch.gif
Your logs look clean to me at the moment. :thumbup2:
We're gonna clean up everything now, close security holes on your computer and in the end I'll provide you with a list of security tips so you hopefully will not need our help anymore in the future.


My help is free for everybody.
If you want to support me fighting against malware or buy me a beer for the assistance you received, then you can consider a donation: btn_donate_SM.gif
Thank you!


Clean Upcleanupm.PNG

Now we remove all the tools we used (including their logs and quarantine folders), restore your settings and delete old and infected system restorepoints:

  • You can uninstall programs that you had to install (e.g. MBAM or ESET Onlinescanner) in the control panel if you so wish.
  • Download delfix.pngDelFix (by Xplode) and save it to your Desktop.
    • Close all running programs and start delfix.exe.
    • Make sure that all available options are checked.
    • Click on Run
    • DelFix should remove all our tools and delete itself afterwards. I don't need the log file.
  • If there is still something left you can delete it manually.

Closing security holes

Many infections happen via drive-by downloads that run unnoticed in the background while the user visits an infected website. To achieve this malware exploits security holes in installed software (e.g. browser or its plugins). Older versions of such software often have lots of known exploitable holes. Therefore it's very important to always keep your software up-to-date.
The following software is outdated. Make sure you remove all old versions and install the current one instead if you need the program:


Adobe Flash Player 11 ActiveX
Adobe Flash Player 14 Plugin
Mozilla Firefox 32.0.3

 

Tips

I recommend to read and follow the "16 simple and easy ways to keep your computer safe and secure on the Internet" (Link) by Lawrence Abrams.


regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
unite_blue.png
asap.png

#14 deeprybka

deeprybka

  • Malware Response Team
  • 5,198 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Germany
  • Local time:05:54 AM

Posted 05 November 2014 - 04:36 PM

It appears that this issue is resolved, therefore I am closing the topic. If that is not the case and you need or wish to continue with this topic, please send me or any Moderator a Personal Message (PM) that you would like this topic re-opened.
regards,
deeprybka
:busy:
Neminem laede, immo omnes, quantum potes, iuva. Arthur Schopenhauer
 
unite_blue.png
asap.png




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users