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Infected with Malware


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6 replies to this topic

#1 Fredlo

Fredlo

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  • Local time:11:17 PM

Posted 01 November 2014 - 03:27 PM

Help! I have been infected with malware. It is trying to redirect my to 7058.sindelclick.com; redirect.ad-feeds.net; movieroom.com and several others. Also, every time I try to download a file, I get only as far as 90%, and it stops downloading and tells me the download failed. I have no idea what is going on.

Edited by Queen-Evie, 01 November 2014 - 03:42 PM.
moved from Windows 7 to the appropriate forum


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#2 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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  • Gender:Male
  • Location:Daly City, CA
  • Local time:08:17 PM

Posted 01 November 2014 - 08:30 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.

 


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Fredlo

Fredlo
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  • Local time:11:17 PM

Posted 02 November 2014 - 02:05 PM

 Results of screen317's Security Check version 0.99.89  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
avast! Antivirus   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 TuneUp Utilities 2014   
 TuneUp Utilities 2014 (en-US)  
 TuneUp Utilities 2014   
 Visual Studio Extensions for Windows Library for JavaScript 
 Java version out of Date! 
  Adobe Flash Player 14.0.0.145 Flash Player out of Date!  
 Adobe Reader XI  
 Google Chrome 38.0.2125.104  
 Google Chrome 38.0.2125.111  
 Google Chrome plugins...  
````````Process Check: objlist.exe by Laurent````````  
 Norton ccSvcHst.exe 
 Spybot Teatimer.exe is disabled! 
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.3.6321.0\AdAwareTray.exe 
 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.3.6321.0\AdAwareService.exe 
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast avastui.exe  
 Trend Micro AMSP coreServiceShell.exe  
 Trend Micro UniClient UiFrmWrk uiWatchDog.exe 
 Trend Micro AMSP coreFrameworkHost.exe  
 Trend Micro UniClient UiFrmWrk uiSeAgnt.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1% 
````````````````````End of Log`````````````````````` 
 

Farbar Service Scanner Version: 21-07-2014
Ran by Fred (administrator) on 02-11-2014 at 09:16:49
Running from "C:\Users\Fred\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****
 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Fred (administrator) on 02-11-2014 at 10:04:44
Running from "C:\Users\Fred\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
ProxyServer: localhost:21320
========================= Hosts content: =================================
 
127.0.0.1       localhost
 
========================= IP Configuration: ================================
 
DW1525 (802.11n) WLAN PCIe Card = Wireless Network Connection (Connected)
Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
 
 
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
 
reset
set global icmpredirects=enabled
set interface interface="Local Area Connection* 16" forwarding=disabled advertise=disabled metric=0 siteprefixlength=0 nud=disabled routerdiscovery=disabled managedaddress=disabled otherstateful=disabled weakhostsend=disabled weakhostreceive=disabled ignoredefaultroutes=disabled advertisedrouterlifetime=0 advertisedefaultroute=disabled currenthoplimit=0 forcearpndwolpattern=disabled enabledirectedmacwolpattern=disabled
add address name="Local Area Connection* 16" address=10.150.72.121 mask=255.255.255.255
 
 
popd
# End of IPv4 configuration
 
 
 
Windows IP Configuration
 
   Host Name . . . . . . . . . . . . : SwannPC
   Primary Dns Suffix  . . . . . . . : 
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
 
Wireless LAN adapter Wireless Network Connection 2:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
   Physical Address. . . . . . . . . : 66-D8-19-7F-1C-23
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Ethernet adapter Local Area Connection* 9:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Juniper Network Connect Virtual Adapter
   Physical Address. . . . . . . . . : 00-FF-B0-AB-36-08
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Wireless LAN adapter Wireless Network Connection:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : DW1525 (802.11n) WLAN PCIe Card
   Physical Address. . . . . . . . . : 60-D8-19-7F-1C-23
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::b17a:271a:8aee:c8af%13(Preferred) 
   IPv4 Address. . . . . . . . . . . : 192.168.0.11(Preferred) 
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Saturday, November 01, 2014 3:32:55 PM
   Lease Expires . . . . . . . . . . : Sunday, November 02, 2014 10:56:22 AM
   Default Gateway . . . . . . . . . : 192.168.0.1
   DHCP Server . . . . . . . . . . . : 192.168.0.1
   DHCPv6 IAID . . . . . . . . . . . : 241227801
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-45-FB-39-78-2B-CB-A5-F4-36
   DNS Servers . . . . . . . . . . . : 8.8.8.8
   NetBIOS over Tcpip. . . . . . . . : Enabled
 
Ethernet adapter Local Area Connection:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet
   Physical Address. . . . . . . . . : 78-2B-CB-A5-F4-36
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Local Area Connection* 30:
 
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:3853:c6:3f57:fff4(Preferred) 
   Link-local IPv6 Address . . . . . : fe80::3853:c6:3f57:fff4%42(Preferred) 
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled
 
Tunnel adapter isatap.{51ABF2FF-E5A5-4CC5-9BDC-79C071D0152C}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{BB0D4D58-CF10-42B8-B390-0284BC5618DD}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{70BC24C7-9E83-4E6A-BE39-1BBD801802CC}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter isatap.{CA4F4E80-4608-4067-A25C-01C040FF9913}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Reusable ISATAP Interface {86FA5622-D913-44EE-9DCD-4C89494577EF}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
 
Tunnel adapter Reusable ISATAP Interface {4368C284-1C95-4562-860E-F4E4A97F57F8}:
 
   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : 
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  google-public-dns-a.google.com
Address:  8.8.8.8
 
Name:    google.com
Addresses:  2607:f8b0:4004:806::1009
 74.125.228.198
 74.125.228.195
 74.125.228.199
 74.125.228.194
 74.125.228.193
 74.125.228.200
 74.125.228.192
 74.125.228.201
 74.125.228.196
 74.125.228.197
 74.125.228.206
 
 
Pinging google.com [74.125.228.198] with 32 bytes of data:
Reply from 74.125.228.198: bytes=32 time=29ms TTL=56
Reply from 74.125.228.198: bytes=32 time=32ms TTL=56
 
Ping statistics for 74.125.228.198:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 29ms, Maximum = 32ms, Average = 30ms
Server:  google-public-dns-a.google.com
Address:  8.8.8.8
 
Name:    yahoo.com
Addresses:  206.190.36.45
 98.138.253.109
 98.139.183.24
 
 
Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=102ms TTL=52
Reply from 98.138.253.109: bytes=32 time=101ms TTL=52
 
Ping statistics for 98.138.253.109:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 101ms, Maximum = 102ms, Average = 101ms
 
Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
 
Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 20...66 d8 19 7f 1c 23 ......Microsoft Virtual WiFi Miniport Adapter
 15...00 ff b0 ab 36 08 ......Juniper Network Connect Virtual Adapter
 13...60 d8 19 7f 1c 23 ......DW1525 (802.11n) WLAN PCIe Card
 11...78 2b cb a5 f4 36 ......Broadcom NetLink ™ Gigabit Ethernet
  1...........................Software Loopback Interface 1
 42...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 38...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
 43...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 39...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
 44...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
 45...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
 46...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
===========================================================================
 
IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0      192.168.0.1     192.168.0.11     25
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
      192.168.0.0    255.255.255.0         On-link      192.168.0.11    281
     192.168.0.11  255.255.255.255         On-link      192.168.0.11    281
    192.168.0.255  255.255.255.255         On-link      192.168.0.11    281
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link      192.168.0.11    281
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link      192.168.0.11    281
===========================================================================
Persistent Routes:
  None
 
IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 42     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 42     58 2001::/32                On-link
 42    306 2001:0:9d38:6abd:28a5:87f:3f57:fff4/128
                                    On-link
 13    281 fe80::/64                On-link
 42    306 fe80::/64                On-link
 42    306 fe80::28a5:87f:3f57:fff4/128
                                    On-link
 13    281 fe80::b17a:271a:8aee:c8af/128
                                    On-link
  1    306 ff00::/8                 On-link
 42    306 ff00::/8                 On-link
 13    281 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================
 
Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/01/2014 09:58:35 PM) (Source: Application Error) (User: )
Description: Faulting application name: AdAwareService.exe, version: 11.3.6321.0, time stamp: 0x53fda5a8
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000000000080000
Faulting process id: 0xa08
Faulting application start time: 0xAdAwareService.exe0
Faulting application path: AdAwareService.exe1
Faulting module path: AdAwareService.exe2
Report Id: AdAwareService.exe3
 
Error: (11/01/2014 09:11:37 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17344, time stamp: 0x4a5bc6b7
Faulting module name: MSHTML.dll, version: 11.0.9600.17344, time stamp: 0x541b8a22
Exception code: 0xc00000fd
Fault offset: 0x00095c91
Faulting process id: 0x75c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
 
Error: (11/01/2014 08:46:09 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17344, time stamp: 0x4a5bc6b7
Faulting module name: MSHTML.dll, version: 11.0.9600.17344, time stamp: 0x541b8a22
Exception code: 0xc00000fd
Fault offset: 0x00095c91
Faulting process id: 0x2564
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
 
Error: (11/01/2014 07:14:26 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-693924070-473334787-738800383-1002.bak).  hr = 0x80070539, The security ID structure is invalid.
.
 
 
Operation:
   OnIdentify event
   Gathering Writer Data
 
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {3ed720c1-35d3-46f7-ae79-14275d8782e0}
 
Error: (11/01/2014 05:39:53 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid(S-1-5-21-693924070-473334787-738800383-1002.bak).  hr = 0x80070539, The security ID structure is invalid.
.
 
 
Operation:
   OnIdentify event
   Gathering Writer Data
 
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {bdafd9b2-0c20-46d3-945a-802478489b79}
 
Error: (11/01/2014 05:37:13 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (11/01/2014 04:53:54 PM) (Source: Application Error) (User: )
Description: Faulting application name: iexplore.exe, version: 11.0.9600.17344, time stamp: 0x4a5bc6b7
Faulting module name: Flash32_15_0_0_167.ocx, version: 15.0.0.167, time stamp: 0x541384c0
Exception code: 0xc0000005
Fault offset: 0x00647997
Faulting process id: 0x142c
Faulting application start time: 0xiexplore.exe0
Faulting application path: iexplore.exe1
Faulting module path: iexplore.exe2
Report Id: iexplore.exe3
 
Error: (11/01/2014 03:59:26 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Nero Update -- Error 1921.Service Nero Update (NAUpdate) could not be stopped.  Verify that you have sufficient privileges to stop system services.
 
Error: (11/01/2014 03:55:21 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Nero Update -- Error 1921.Service Nero Update (NAUpdate) could not be stopped.  Verify that you have sufficient privileges to stop system services.
 
Error: (11/01/2014 03:51:16 PM) (Source: MsiInstaller) (User: NT AUTHORITY)
Description: Product: Nero Update -- Error 1921.Service Nero Update (NAUpdate) could not be stopped.  Verify that you have sufficient privileges to stop system services.
 
 
System errors:
=============
Error: (11/01/2014 11:26:50 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
 
Error: (11/01/2014 11:26:20 PM) (Source: Service Control Manager) (User: )
Description: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Dnscache service.
 
Error: (11/01/2014 05:48:59 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Error: (11/01/2014 05:09:13 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Error: (11/01/2014 05:09:13 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was generated: 10. The internal error state is 10.
 
Error: (11/01/2014 05:07:10 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (11/01/2014 05:07:09 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{DCBCA92E-7DBE-4EDA-8B7B-3AAEA4DD412B}{B292921D-AF50-400C-9B75-0C57A7F29BA1}NT AUTHORITYSYSTEMS-1-5-18LocalHost (Using LRPC)
 
Error: (11/01/2014 03:36:32 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: application-specificLocalLaunch{C97FCC79-E628-407D-AE68-A06AD6D8B4D1}{344ED43D-D086-4961-86A6-1106F4ACAD9B}NT AUTHORITYLOCAL SERVICES-1-5-19LocalHost (Using LRPC)
 
Error: (11/01/2014 03:35:22 PM) (Source: DCOM) (User: )
Description: {AB8902B4-09CA-4BB6-B78D-A8F59079A8D5}
 
Error: (11/01/2014 03:35:17 PM) (Source: Service Control Manager) (User: )
Description: The Spybot-S&D 2 Updating Service service failed to start due to the following error: 
%%1053
 
 
Microsoft Office Sessions:
=========================
Error: (11/01/2014 09:58:35 PM) (Source: Application Error)(User: )
Description: AdAwareService.exe11.3.6321.053fda5a8unknown0.0.0.000000000c00000050000000000080000a0801cff61311bb9d29C:\Program Files\Lavasoft\Ad-Aware Antivirus\Ad-Aware Antivirus\11.3.6321.0\AdAwareService.exeunknown225978eb-623c-11e4-b4c3-782bcba5f436
 
Error: (11/01/2014 09:11:37 PM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.173444a5bc6b7MSHTML.dll11.0.9600.17344541b8a22c00000fd00095c9175c01cff6423e39c948C:\Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\MSHTML.dll92e988f4-6235-11e4-b4c3-782bcba5f436
 
Error: (11/01/2014 08:46:09 PM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.173444a5bc6b7MSHTML.dll11.0.9600.17344541b8a22c00000fd00095c91256401cff63ebca7c81aC:\Program Files\Internet Explorer\iexplore.exeC:\Windows\system32\MSHTML.dll04264313-6232-11e4-b4c3-782bcba5f436
 
Error: (11/01/2014 07:14:26 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-693924070-473334787-738800383-1002.bak)0x80070539, The security ID structure is invalid.
 
 
Operation:
   OnIdentify event
   Gathering Writer Data
 
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {3ed720c1-35d3-46f7-ae79-14275d8782e0}
 
Error: (11/01/2014 05:39:53 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid(S-1-5-21-693924070-473334787-738800383-1002.bak)0x80070539, The security ID structure is invalid.
 
 
Operation:
   OnIdentify event
   Gathering Writer Data
 
Context:
   Execution Context: Shadow Copy Optimization Writer
   Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Writer Name: Shadow Copy Optimization Writer
   Writer Instance ID: {bdafd9b2-0c20-46d3-945a-802478489b79}
 
Error: (11/01/2014 05:37:13 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\Program Files (x86)\Cozi Express\CoziExpress.exe
 
Error: (11/01/2014 04:53:54 PM) (Source: Application Error)(User: )
Description: iexplore.exe11.0.9600.173444a5bc6b7Flash32_15_0_0_167.ocx15.0.0.167541384c0c000000500647997142c01cff61e23c3b38dC:\Program Files\Internet Explorer\iexplore.exeC:\Windows\SysWOW64\Macromed\Flash\Flash32_15_0_0_167.ocx92441abd-6211-11e4-b4c3-782bcba5f436
 
Error: (11/01/2014 03:59:26 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Nero Update -- Error 1921.Service Nero Update (NAUpdate) could not be stopped.  Verify that you have sufficient privileges to stop system services.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (11/01/2014 03:55:21 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Nero Update -- Error 1921.Service Nero Update (NAUpdate) could not be stopped.  Verify that you have sufficient privileges to stop system services.(NULL)(NULL)(NULL)(NULL)(NULL)
 
Error: (11/01/2014 03:51:16 PM) (Source: MsiInstaller)(User: NT AUTHORITY)
Description: Product: Nero Update -- Error 1921.Service Nero Update (NAUpdate) could not be stopped.  Verify that you have sufficient privileges to stop system services.(NULL)(NULL)(NULL)(NULL)(NULL)
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-10-23 09:15:32.570
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-10-23 09:15:32.539
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume3\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
 
=========================== Installed Programs ============================
Ad-Aware Antivirus (HKLM\...\{E39A80AE-0CC0-43EE-AB6B-BE11DC4F969F}_AdAwareUpdater) (Version: 11.3.6321.0 - Lavasoft)
AdAwareInstaller (Version: 11.3.6321.0 - Lavasoft) Hidden
AdAwareUpdater (Version: 11.3.6321.0 - Lavasoft) Hidden
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
AntimalwareEngine (Version: 3.0.0.56 - Lavasoft) Hidden
AntispamEngine (Version: 2.4.2158.0 - Lavasoft) Hidden
AvcEngine (Version: 3.10.7820.0 - Lavasoft) Hidden
Blend for Visual Studio 2012 (x32 Version: 5.0.30709.0 - Microsoft Corporation) Hidden
Blend for Visual Studio 2012 ENU resources (x32 Version: 5.0.30709.0 - Microsoft Corporation) Hidden
Blend for Visual Studio Add-in for Adobe FXG Import (x32 Version: 1.0.40218.0 - Microsoft Corporation) Hidden
Blend for Visual Studio SDK for .NET 4.5 (x32 Version: 3.0.40218.0 - Microsoft Corporation) Hidden
Blend for Visual Studio SDK for Silverlight 5 (x32 Version: 3.0.40218.0 - Microsoft Corporation) Hidden
ChromecastApp (HKCU\...\{079ede36-133d-44b0-8053-c7c1fa8d2e0d}_is1) (Version: 1.5.316.0 - Google Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
Entity Framework Designer for Visual Studio 2012 - enu (HKLM-x32\...\{AFA4B0BF-3289-495A-B949-BA91F39B1A44}) (Version: 11.1.21009.00 - Microsoft Corporation)
FirewallEngine (Version: 1.6.0.0 - Lavasoft) Hidden
Free Window Registry Repair (HKLM-x32\...\Free Window Registry Repair) (Version:  - )
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
Google+ Auto Backup (HKCU\...\Google+ Auto Backup) (Version: 1.0.26.151 - Google, Inc.)
Juniper Networks Host Checker (HKCU\...\Neoteris_Host_Checker) (Version: 7.0.0.17289 - Juniper Networks)
Juniper Networks Setup Client (HKCU\...\Juniper_Setup_Client) (Version: 8.0.3.44471 - Juniper Networks)
Microsoft .NET Framework 4 Multi-Targeting Pack (x32 Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5 Multi-Targeting Pack (HKLM-x32\...\{5CBFF3F3-2D40-34EE-BCA5-A95BC19E400D}) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft .NET Framework 4.5 SDK (HKLM-x32\...\{1948E039-EC79-4591-951D-9867A8C14C90}) (Version: 4.5.50709 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 3 - Visual Studio 2012 Tools Update (x32 Version: 3.0.30710.0 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 3 (HKLM-x32\...\{D32EF103-4016-4C15-BCB0-700C0A7A2309}) (Version: 3.0.50813.0 - Microsoft Corporation)
Microsoft ASP.NET MVC 4 - Visual Studio 2012 Tools - ENU (x32 Version: 4.1.20219.0 - Microsoft Corporation) Hidden
Microsoft ASP.NET MVC 4 Runtime (HKLM-x32\...\{3FE312D5-B862-40CE-8E4E-A6D8ABF62736}) (Version: 4.0.40804.0 - Microsoft Corporation)
Microsoft ASP.NET Web Pages - Visual Studio 2012 Tools (x32 Version: 1.0.20710.0 - Microsoft Corporation) Hidden
Microsoft ASP.NET Web Pages (HKLM-x32\...\{631471BE-DEAB-454B-A9AC-CE3EB42C28B3}) (Version: 1.0.20105.0 - Microsoft Corporation)
Microsoft ASP.NET Web Pages 2 - Visual Studio 2012 Tools - ENU (x32 Version: 4.1.20219.0 - Microsoft Corporation) Hidden
Microsoft ASP.NET Web Pages 2 Runtime (x32 Version: 2.0.20715.0 - Microsoft Corporation) Hidden
Microsoft Expression Blend SDK for .NET 4 (x32 Version: 2.0.20525.0 - Microsoft Corporation) Hidden
Microsoft Expression Blend SDK for Silverlight 4 (x32 Version: 2.0.20525.0 - Microsoft Corporation) Hidden
Microsoft Help Viewer 2.0 (HKLM-x32\...\Microsoft Help Viewer 2.0) (Version: 2.0.50727 - Microsoft Corporation)
Microsoft Help Viewer 2.0 (x32 Version: 2.0.50727 - Microsoft Corporation) Hidden
Microsoft LightSwitch for Visual Studio 2012 Core (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft LightSwitch for Visual Studio 2012 CoreRes - ENU (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft LightSwitch for Visual Studio 2012 v3.0 Core (x32 Version: 11.0.60308 - Microsoft Corporation) Hidden
Microsoft LightSwitch for Visual Studio 2012 v3.0 CoreRes - ENU (x32 Version: 11.0.60308 - Microsoft Corporation) Hidden
Microsoft NuGet - Visual Studio 2012 (x32 Version: 2.0.30625.9003 - Microsoft Corporation) Hidden
Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4641.1003 - Microsoft Corporation)
Microsoft Portable Library Multi-Targeting Pack (x32 Version: 11.0.60130.00 - Microsoft Corporation) Hidden
Microsoft Portable Library Multi-Targeting Pack Language Pack - enu (x32 Version: 11.0.50709.17929 - Microsoft Corporation) Hidden
Microsoft PowerPoint Viewer (HKLM-x32\...\{95140000-00AF-0409-0000-0000000FF1CE}) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Report Viewer Add-On for Visual Studio 2012 (x32 Version: 11.1.2802.16 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 17.0.2003.1112 - Microsoft Corporation)
Microsoft SQL Server 2012 Command Line Utilities  (HKLM\...\{9D573E71-1077-4C7E-B4DB-4E22A5D2B48B}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (HKLM\...\{36E619BC-A234-4EC3-849B-779A7C865A45}) (Version: 11.0.2316.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Data-Tier App Framework  (HKLM-x32\...\{FBA6F90E-36EC-4FC9-9B25-3834E3BD46A8}) (Version: 11.0.2316.0 - Microsoft Corporation)
Microsoft SQL Server 2012 Express LocalDB  (HKLM\...\{13D558FE-A863-402C-B115-160007277033}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (HKLM-x32\...\{DA1C1761-5F4F-4332-AB9D-29EDF3F8EA0A}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Management Objects  (x64) (HKLM\...\{FA0A244E-F3C2-4589-B42A-3D522DE79A42}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Native Client  (HKLM\...\{49D665A2-4C2A-476E-9AB8-FCC425F526FC}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL Compiler Service  (HKLM\...\{BEB0F91E-F2EA-48A1-B938-7857ABF2A93D}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 Transact-SQL ScriptDom  (HKLM\...\{0E8670B8-3965-4930-ADA6-570348B67153}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server 2012 T-SQL Language Service  (HKLM-x32\...\{6D6D43E5-218C-4B05-92D3-2240810F4760}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft SQL Server Compact 4.0 SP1 x64 ENU (HKLM\...\{78909610-D229-459C-A936-25D92283D3FD}) (Version: 4.0.8876.1 - Microsoft Corporation)
Microsoft SQL Server Data Tools - enu (11.1.20627.00) (HKLM-x32\...\{FA804794-2CCB-4301-954F-2C2894698876}) (Version: 11.1.20627.00 - Microsoft Corporation)
Microsoft SQL Server Data Tools Build Utilities - enu (11.1.20627.00) (HKLM-x32\...\{790E9425-8570-493F-9AE7-81AFC9E46930}) (Version: 11.1.20627.00 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (HKLM-x32\...\{E2082604-4BA5-44BB-BBFB-AF0F3CB8C6AB}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft System CLR Types for SQL Server 2012 (x64) (HKLM\...\{F1949145-EB64-4DE7-9D81-E6D27937146C}) (Version: 11.0.2100.60 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x32 Version: 8.0.59193 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM-x32\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012  x64 Designtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 32bit Compilers - ENU Resources (x32 Version: 11.0.60315 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 Compilers - ENU Resources (x32 Version: 11.0.60315 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 Compilers (x32 Version: 11.0.60315 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 Core Libraries (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 Extended Libraries (x32 Version: 11.0.60315 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 Microsoft Foundation Class Libraries (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Debug Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.51106 (Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Debug Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.51106 (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86-x64 Compilers (x32 Version: 11.0.60315 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Office Developer Tools (x64) (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2012 Devenv (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2012 Devenv Resources (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2012 Performance Collection Tools - ENU (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2012 Performance Collection Tools (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2012 Preparation (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2012 SharePoint Developer Tools (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2012 SharePoint Developer Tools ENU Language Pack (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2012 Shell (Minimum) (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2012 Shell (Minimum) Interop Assemblies (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2012 Shell (Minimum) Resources (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2012 Tools for SQL Server Compact 4.0 SP1 ENU (x32 Version: 4.0.8876.1 - Microsoft Corporation) Hidden
Microsoft Visual Studio Professional 2012 - ENU (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio Professional 2012 (HKLM-x32\...\{20fc1ec7-3058-48d4-80f8-e1cfd52391c7}) (Version: 11.0.50727.26 - Microsoft Corporation)
Microsoft Visual Studio Professional 2012 (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio Team Foundation Server 2012 Object Model (Version: 11.0.60315 - Microsoft Corporation) Hidden
Microsoft Visual Studio Team Foundation Server 2012 Object Model Language Pack - ENU (Version: 11.0.60315 - Microsoft Corporation) Hidden
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio Team Foundation Server 2012 Team Explorer Language Pack - ENU (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio Ultimate 2012 XAML UI Designer Core (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual Studio Ultimate 2012 XAML UI Designer enu Resources (x32 Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Web Deploy 3.0 (HKLM\...\{AA72C306-30BE-4BB1-9E42-59552BAD2CDF}) (Version: 3.1236.1631 - Microsoft Corporation)
Microsoft Web Deploy dbSqlPackage Provider - enu (HKLM-x32\...\{E4C33F5B-1B2F-466E-957E-B274F08151A0}) (Version: 10.3.20225.0 - Microsoft Corporation)
Microsoft Web Developer Tools 2012.2 - Visual Studio 2012 (x32 Version: 1.2.40308.0 - Microsoft Corporation) Hidden
Microsoft Web Platform Installer 4.0 (HKLM\...\{E2B8249D-895C-4685-8C83-00F3B1A13028}) (Version: 4.0.1622 - Microsoft Corporation)
Microsoft_VC80_CRT_x86 (x32 Version: 8.0.50727.4053 - Adobe) Hidden
Microsoft_VC90_CRT_x86 (x32 Version: 1.00.0000 - Adobe) Hidden
OnlineThreatsEngine (Version: 2.2.3.0 - Lavasoft) Hidden
PreEmptive Analytics Visual Studio Components (x32 Version: 1.0.2180.1 - PreEmptive Solutions) Hidden
ROBLOX Player for Fred (HKCU\...\{373B1718-8CC5-4567-8EE2-9033AD08A680}) (Version:  - ROBLOX Corporation)
ROBLOX Studio 2013 for Fred (HKCU\...\{2922D6F1-2865-4EFA-97A9-94EEAB3AFA14}) (Version:  - ROBLOX Corporation)
TuneUp Utilities 2014 (en-US) (x32 Version: 14.0.1000.340 - TuneUp Software) Hidden
TuneUp Utilities 2014 (HKLM-x32\...\TuneUp Utilities) (Version: 14.0.1000.340 - TuneUp Software)
TuneUp Utilities 2014 (x32 Version: 14.0.1000.340 - TuneUp Software) Hidden
Update for  (KB2504637) (HKLM-x32\...\{CFEF48A8-BFB8-3EAC-8BA5-DE4F8AA267CE}.KB2504637) (Version: 1 - Microsoft Corporation)
Update for Microsoft Visual Studio 2012 (KB2781514) (HKLM-x32\...\{56ef8912-352f-4fab-9c73-6f1c92a7127f}) (Version: 11.0.51219 - Microsoft Corporation)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 Prerequisites - ENU Language Pack (Version: 11.0.50727 - Microsoft Corporation) Hidden
Visual Studio 2012 Prerequisites (Version: 11.0.50727 - Microsoft Corporation) Hidden
Visual Studio 2012 Update 2 (KB2707250) (HKLM-x32\...\{2fba7dd0-b8eb-4185-aea3-e6910d3f8102}) (Version: 11.0.60315 - Microsoft Corporation)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
Visual Studio Extensions for Windows Library for JavaScript (x32 Version: 1.0.9201.20602 - Microsoft Corporation) Hidden
Warcraft III: All Products (HKCU\...\Warcraft III) (Version:  - )
WCF Data Services Tools for Microsoft Visual Studio 2012 (x32 Version: 5.0.50710.0 - Microsoft Corporation) Hidden
Windows App Certification Kit Native Components (Version: 8.59.29736 - Microsoft Corporation) Hidden
Windows App Certification Kit x64 (x32 Version: 8.59.29750 - Microsoft Corporation) Hidden
Windows Azure Tools for LightSwitch HTML Client for Visual Studio 2012 (x32 Version: 1.8.60301.1601 - Microsoft) Hidden
Windows Movie Maker 2.6 (HKLM-x32\...\{B3DAF54F-DB25-4586-9EF1-96D24BB14088}) (Version: 2.6.4037.0 - Microsoft Corporation)
Windows Runtime Intellisense Content - en-us (x32 Version: 8.59.25584 - Microsoft Corporation) Hidden
Windows Software Development Kit (x32 Version: 8.59.25584 - Microsoft Corporation) Hidden
Windows Software Development Kit DirectX x64 Remote (Version: 8.59.25584 - Microsoft Corporation) Hidden
Windows Software Development Kit DirectX x86 Remote (x32 Version: 8.59.25584 - Microsoft Corporation) Hidden
Windows Software Development Kit for Windows Store Apps (x32 Version: 8.59.25584 - Microsoft Corporation) Hidden
Windows Software Development Kit for Windows Store Apps DirectX x64 Remote (Version: 8.59.25584 - Microsoft Corporation) Hidden
Windows Software Development Kit for Windows Store Apps DirectX x86 Remote (x32 Version: 8.59.25584 - Microsoft Corporation) Hidden
Windows XP Targeting with C++ (Version: 11.0.51106 - Microsoft Corporation) Hidden
Windows XP Targeting with C++ (x32 Version: 11.0.51106 - Microsoft Corporation) Hidden
 
========================= Devices: ================================
 
Name: avast! Firewall NDIS Filter Miniport
Description: avast! Firewall NDIS Filter Miniport
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: ALWIL Software
Service: aswNdis
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
 This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 37%
Total physical RAM: 8191.3 MB
Available physical RAM: 5127.04 MB
Total Pagefile: 16380.77 MB
Available Pagefile: 9551.04 MB
Total Virtual: 4095.88 MB
Available Virtual: 3974.28 MB
 
========================= Partitions: =====================================
 
1 Drive c: (OS) (Fixed) (Total:918.22 GB) (Free:722.07 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\SWANNPC
 
Administrator            Fred                     Guest                    
 
========================= Restore Points ==================================
 
01-11-2014 22:39:52 Scheduled Checkpoint
02-11-2014 00:14:26 Windows Update
 
**** End of log ****
 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 11/2/2014
Scan Time: 11:08:32 AM
Logfile: Malwarebytes log.txt
Administrator: Yes
 
Version: 2.00.3.1025
Malware Database: v2014.09.19.05
Rootkit Database: v2014.09.18.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Fred
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 406076
Time Elapsed: 55 min, 9 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 0
(No malicious items detected)
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)
 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org
 
Database version: v2014.05.21.07
 
Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17358
Fred :: SWANNPC [administrator]
 
11/2/2014 12:16:34 PM
mbar-log-2014-11-02 (12-16-34).txt
 
Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled: 
Objects scanned: 348923
Time elapsed: 29 minute(s), 12 second(s)
 
Memory Processes Detected: 0
(No malicious items detected)
 
Memory Modules Detected: 0
(No malicious items detected)
 
Registry Keys Detected: 0
(No malicious items detected)
 
Registry Values Detected: 0
(No malicious items detected)
 
Registry Data Items Detected: 0
(No malicious items detected)
 
Folders Detected: 0
(No malicious items detected)
 
Files Detected: 0
(No malicious items detected)
 
Physical Sectors Detected: 0
(No malicious items detected)
 
(end)
 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 
Program started at: 11/02/2014 01:05:35 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1
 
Checking for Windows services to stop:
 
 * No malware services found to stop.
 
Checking for processes to terminate:
 
 * No malware processes found to kill.
 
Checking Registry for malware related settings:
 
 * No issues found in the Registry.
 
Resetting .EXE, .COM, & .BAT associations in the Windows Registry.
 
Performing miscellaneous checks:
 
 * ALERT: ZEROACCESS rootkit symptoms found!
 
     * C:\Users\Fred\AppData\Local\{756e6507-b2e7-ea72-16d5-a2b920c9e36d}\ [ZA Dir]
     * C:\Users\Fred\AppData\Local\{756e6507-b2e7-ea72-16d5-a2b920c9e36d}\L\ [ZA Dir]
     * C:\Users\Fred\AppData\Local\{756e6507-b2e7-ea72-16d5-a2b920c9e36d}\U\ [ZA Dir]
 
Checking Windows Service Integrity: 
 
 * No issues found.
 
Searching for Missing Digital Signatures: 
 
 * No issues found.
 
Checking HOSTS File: 
 
 * HOSTS file entries found: 
 
  127.0.0.1       localhost
 
Program finished at: 11/02/2014 01:06:45 PM
Execution time: 0 hours(s), 1 minute(s), and 10 seconds(s)
 


#4 Fredlo

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Posted 02 November 2014 - 02:08 PM

Note that anything that needs or requires an update does not download and fails out before completing. Everything I had to download for these logs had to first be downloaded by my smartphone, then copied to my desktop using my smartphone as a media storage device.

 

Good luck.



#5 Broni

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Posted 02 November 2014 - 02:14 PM

There are some signs of ZeroAccess rootkit there and this will require elevated help.

 

Please follow the instructions in THIS GUIDE starting at Step 6. If you cannot complete a step, skip it and continue.

Once the proper logs are created, then make a NEW TOPIC and post it HERE. Please include a description of your computer issues, what you have done to resolve them, and a link to this topic.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

It would be helpful if you post a note here once you have completed the steps in the guide and have started your topic in malware removal. Good luck and be patient.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.


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#6 Fredlo

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Posted 02 November 2014 - 03:17 PM

I was able to create the logs in the Prep guide and create a new thread.



#7 Broni

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Posted 02 November 2014 - 07:02 PM

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