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Pop-up Infenction Of An Unknown Nature


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4 replies to this topic

#1 Rawr11

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Posted 13 June 2006 - 08:46 PM

I've been having pop-up problems, and i was told to post a hijack this logfile here, so here i am.

Thank you and I REALLY appreciate the help.

Logfile of HijackThis v1.99.1
Scan saved at 6:42:43 PM, on 6/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\STOPzilla!\szserver.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\msconfig.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\STOPzilla.exe /autostart
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: msconfig.exe
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: winwil32 - C:\WINDOWS\SYSTEM32\winwil32.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\STOPzilla!\szserver.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

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#2 waterfalls

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Posted 13 June 2006 - 09:37 PM

Hi Rawr11 -

Welcome to BleepingComputer! Please follow these instructions.

Open HijackThis, click Open the Misc Toos section, then click Delete a file on bootup
- A window will open
- Where it says "File Name" - type or copy/paste: C:\WINDOWS\SYSTEM32\winwil32.dll
- Click Open
- A prompt will appear advising you that the file will be deleted and asking if you want to reboot now
- Click Yes
- Your computer will now reboot.

Post back with a new HijackThis log.
Take only memories, leave nothing but footprints.

Posted ImagePosted Image

#3 Rawr11

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Posted 13 June 2006 - 10:20 PM

Thank you for welcoming and helping me Waterfalls!

Here is my new logfile:

Logfile of HijackThis v1.99.1
Scan saved at 8:14:34 PM, on 6/13/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\STOPzilla!\szserver.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\Program Files\STOPzilla!\STOPzilla.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\AIM\aim.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\msconfig.exe
C:\Program Files\NETGEAR\WG111 Configuration Utility\WG111CFG.exe
C:\Documents and Settings\Owner\Desktop\hijackthis\HijackThis.exe

O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {E3215F20-3212-11D6-9F8B-00D0B743919D} - C:\Program Files\STOPzilla!\SZIEBHO.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [STOPzilla] C:\Program Files\STOPzilla!\STOPzilla.exe /autostart
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: msconfig.exe
O4 - Global Startup: Smart Wizard Wireless Settings.lnk = ?
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://eu-housecall.trendmicro-europe.com/...ivex/hcImpl.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: STOPzilla Service (szserver) - Unknown owner - C:\Program Files\Common Files\STOPzilla!\szserver.exe
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

#4 waterfalls

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Posted 14 June 2006 - 11:55 PM

Hi Rawr11 -

Please follow these directions in the order given. You will need to print the instructions because you will be working in part in Safe Mode without an Internet connection.

Please download ATF Cleaner by Atribune and save it to your desktop.
This program is for XP and Windows 2000 onlyDouble-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose:
Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the
prompt.
If you use Opera browserClick Opera at the top and choose:
Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the
prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each
menu.

Please download Ewido Anti-Malware
- After the download is complete, double click on the file to launch the install process.
- During installation under the Additional Options menu, you will be asked if you want to "Install background guard (required for automatic updates)" and "Install scan via context menu". Please UNCHECK both of these options.
- Once installation is complete, launch Ewido by double-clicking the big "E" icon on your desktop.
The program will prompt you to update -- click the 'OK' button.
- The program will now go to the main screen. On the left hand side of the main screen, click on Update and then click 'Start Update'. The update will start and a progress bar will show the updates being installed. After the updates are installed, you will see 'Update Successful' in the lower left corner.
- Exit the program.
Do NOT scan with it yet.

Please reboot your system into SAFE MODE.
To get into the Windows XP Safe Mode, as the computer is booting press and hold your "F8
Key" which should bring up the "Windows Advanced Options Menu". Use your arrow keys
to move to "Safe Mode" and press your Enter key.

Start HijackThis, click System Scan Only and place a checkmark next to the following items:
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O4 - Global Startup: msconfig.exe


Close ALL browsers and open windows and click 'Fix Checked'.

Navigate to and delete the following file if present:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\msconfig.exe

Scan with Ewido
- Click on 'Scanner' (the 3rd bar from the top on the left) and Choose 'Settings'
- Please make sure 'Scan Every File' is selected. Finally, please click 'OK'
- On the main screen, please select 'Complete System Scan' and the scan should begin.
- While the scan is in progress, you will be prompted to clean the first infected file it finds. Choose Remove, then put a check next to 'Perform action on all infections' in the the box. Doing this, enables the scan to proceed automatically until its completion. Click OK
- When the scan is complete, click "Save Report". Your scan results will be saved in a textfile. Please submit that with your next post.

If Ewido "crashes" or "hangs" during the scan, try scanning again by doing this:
- Scan one sector of the system at a time by using the "Custom Scan" feature. To do this select Scanner > Custom Scan and click on Add drive/directory/file. Browse to C:\Windows > System, add this folder to the list and click on "Start Scan". When the scan is complete, repeat the Custom Scan but this time, browse to and add the System32 folder. Then keep repeating this procedure until all your folders have been scanned. Make sure you include the Documents & Settings folder.
- If this still does not help, then turn the ADS scanner off while making a Custom Scan. To do this, select Scanner > Scan Settings and untick "Scan in NTFS Alternate Data Streams". Then repeat the steps above for performing a Custom Scan.

Note: Ewido is a free trial product for 14 days. Since Ewido is a trial version, the realtime guard and automatic update will stop functioning after 14 days. That is why we are not installing the guard so it will not interfere with the cleanup or the malware removal process. You can use Ewido as an on-demand scanner (recommended) but you will have to manually update the definition file each time you scan. If you decide to purchase Ewido, you can enable the 'Realtime Protect' and 'Automatic Update' functions by clicking on the 'Status' bar (Top left) and clicking on both items under "Your Security Status".

Reboot your computer back into Normal Mode.

Post back with the log from the Ewido scan and a new HijackThis log.
Take only memories, leave nothing but footprints.

Posted ImagePosted Image

#5 waterfalls

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Posted 02 July 2006 - 11:06 PM

Due to a lack of response ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
Take only memories, leave nothing but footprints.

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