Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Display Driver Crashing/Recovering and BSODs.


  • Please log in to reply
5 replies to this topic

#1 Yesmur

Yesmur

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:44 PM

Posted 01 November 2014 - 12:35 PM

As of yesterday my display driver has started crashing out of no where. It mostly occurs while I'm playing games but sometimes it has happened a few times when opening programs or simply browsing with chrome.  Bluescreenview says it's a 0x00000116 caused by dxgkrnl.sys+5d134.  I have updated to the latest driver which seems to of helped a little. The display driver can full recover now instead of blue screening but the problem still occurs. 

 

 

Any help is greatly appreciated, thanks.

 

 



BC AdBot (Login to Remove)

 


#2 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:44 PM

Posted 01 November 2014 - 12:58 PM

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.
 

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 Yesmur

Yesmur
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:44 PM

Posted 01 November 2014 - 01:07 PM

Thanks for the quick response! Here's everything you asked for. For some reason it says there's no minidump files but when I open the minidump folder there's 3.

 

http://speccy.piriform.com/results/8MqyCquk4AMWr8AE3kkYXCC

 

MiniToolBox by Farbar  Version: 23-01-2014
Ran by Jake (administrator) on 01-11-2014 at 11:04:47
Running from "C:\Users\Jake\Desktop"
Microsoft Windows 7 Ultimate  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (11/01/2014 10:42:41 AM) (Source: Application Error) (User: )
Description: Faulting application name: JagexLauncher.exe, version: 0.0.0.0, time stamp: 0x4ebd2441
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x7367cb49
Faulting process id: 0x1334
Faulting application start time: 0xJagexLauncher.exe0
Faulting application path: JagexLauncher.exe1
Faulting module path: JagexLauncher.exe2
Report Id: JagexLauncher.exe3
 
Error: (11/01/2014 09:57:59 AM) (Source: Application Hang) (User: )
Description: The program Wow-64.exe version 6.0.3.19103 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 12b0
 
Start Time: 01cff5f37433a663
 
Termination Time: 92
 
Application Path: C:\Program Files (x86)\World of Warcraft\Wow-64.exe
 
Report Id: 3a2aaeb8-61e8-11e4-bb20-bc5ff4a394dd
 
Error: (11/01/2014 06:39:03 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (11/01/2014 03:16:37 AM) (Source: Application Error) (User: )
Description: Faulting application name: Battle.net.exe, version: 1.2.1.5191, time stamp: 0x54480d8b
Faulting module name: battle.net.dll_unloaded, version: 0.0.0.0, time stamp: 0x5334a9f2
Exception code: 0xc0000005
Fault offset: 0x5c51aad3
Faulting process id: 0x544
Faulting application start time: 0xBattle.net.exe0
Faulting application path: Battle.net.exe1
Faulting module path: Battle.net.exe2
Report Id: Battle.net.exe3
 
Error: (11/01/2014 03:16:11 AM) (Source: Application Error) (User: )
Description: Faulting application name: Battle.net.exe, version: 1.2.1.5191, time stamp: 0x54480d8b
Faulting module name: battle.net.dll_unloaded, version: 0.0.0.0, time stamp: 0x5334a9f2
Exception code: 0xc0000005
Fault offset: 0x5c8f4df8
Faulting process id: 0x544
Faulting application start time: 0xBattle.net.exe0
Faulting application path: Battle.net.exe1
Faulting module path: Battle.net.exe2
Report Id: Battle.net.exe3
 
Error: (11/01/2014 01:59:07 AM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (11/01/2014 01:48:31 AM) (Source: Application Hang) (User: )
Description: The program Wow-64.exe version 6.0.3.19103 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 106c
 
Start Time: 01cff5b016e7a1f1
 
Termination Time: 75
 
Application Path: C:\Program Files (x86)\World of Warcraft\Wow-64.exe
 
Report Id: d9eba45d-61a3-11e4-ba0b-bc5ff4a394dd
 
Error: (11/01/2014 01:14:48 AM) (Source: ISCT Agent) (User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (10/31/2014 01:17:57 AM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.
 
Error: (10/30/2014 07:07:54 PM) (Source: Application Hang) (User: )
Description: The program ArcheAge.exe version 0.5.1.35870 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
 
Process ID: 1e44
 
Start Time: 01cff4af34191ac0
 
Termination Time: 28
 
Application Path: C:\Program Files (x86)\Glyph\Games\ArcheAge\Live\bin32\ArcheAge.exe
 
Report Id: b2c3c679-60a2-11e4-bd13-bc5ff4a394dd
 
 
System errors:
=============
Error: (11/01/2014 02:01:18 AM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80070422
 
Error: (11/01/2014 01:59:07 AM) (Source: Service Control Manager) (User: )
Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: 
%%1058
 
Error: (11/01/2014 01:58:58 AM) (Source: BugCheck) (User: )
Description: 0x00000116 (0xfffffa800c0de010, 0xfffff88004cd2d88, 0x0000000000000000, 0x000000000000000d)C:\Windows\MEMORY.DMP110114-13494-01
 
Error: (11/01/2014 01:58:54 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:57:28 AM on ?01/?11/?2014 was unexpected.
 
Error: (11/01/2014 01:17:09 AM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80070422
 
Error: (11/01/2014 01:14:49 AM) (Source: Service Control Manager) (User: )
Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: 
%%1058
 
Error: (11/01/2014 01:14:42 AM) (Source: BugCheck) (User: )
Description: 0x00000116 (0xfffffa800d94c390, 0xfffff88005120d88, 0x0000000000000000, 0x000000000000000d)C:\Windows\MEMORY.DMP110114-20420-01
 
Error: (11/01/2014 01:14:33 AM) (Source: EventLog) (User: )
Description: The previous system shutdown at 1:13:17 AM on ?01/?11/?2014 was unexpected.
 
Error: (10/29/2014 06:28:35 PM) (Source: WMPNetworkSvc) (User: )
Description: WMPNetworkSvc0x80070422
 
Error: (10/29/2014 06:26:18 PM) (Source: Service Control Manager) (User: )
Description: The Internet Connection Sharing (ICS) service depends on the Remote Access Connection Manager service which failed to start because of the following error: 
%%1058
 
 
Microsoft Office Sessions:
=========================
Error: (11/01/2014 10:42:41 AM) (Source: Application Error)(User: )
Description: JagexLauncher.exe0.0.0.04ebd2441unknown0.0.0.000000000c00000057367cb49133401cff5fa71147e89C:\Users\Jake\jagexcache\jagexlauncher\bin\JagexLauncher.exeunknown79e5ac9a-61ee-11e4-bb20-bc5ff4a394dd
 
Error: (11/01/2014 09:57:59 AM) (Source: Application Hang)(User: )
Description: Wow-64.exe6.0.3.1910312b001cff5f37433a66392C:\Program Files (x86)\World of Warcraft\Wow-64.exe3a2aaeb8-61e8-11e4-bb20-bc5ff4a394dd
 
Error: (11/01/2014 06:39:03 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe
 
Error: (11/01/2014 03:16:37 AM) (Source: Application Error)(User: )
Description: Battle.net.exe1.2.1.519154480d8bbattle.net.dll_unloaded0.0.0.05334a9f2c00000055c51aad354401cff5b284c6401aC:\Program Files (x86)\Battle.net\Battle.net.5191\Battle.net.exebattle.net.dll2963623a-61b0-11e4-bb20-bc5ff4a394dd
 
Error: (11/01/2014 03:16:11 AM) (Source: Application Error)(User: )
Description: Battle.net.exe1.2.1.519154480d8bbattle.net.dll_unloaded0.0.0.05334a9f2c00000055c8f4df854401cff5b284c6401aC:\Program Files (x86)\Battle.net\Battle.net.5191\Battle.net.exebattle.net.dll1a29e9d9-61b0-11e4-bb20-bc5ff4a394dd
 
Error: (11/01/2014 01:59:07 AM) (Source: ISCT Agent)(User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (11/01/2014 01:48:31 AM) (Source: Application Hang)(User: )
Description: Wow-64.exe6.0.3.19103106c01cff5b016e7a1f175C:\Program Files (x86)\World of Warcraft\Wow-64.exed9eba45d-61a3-11e4-ba0b-bc5ff4a394dd
 
Error: (11/01/2014 01:14:48 AM) (Source: ISCT Agent)(User: )
Description: CAgentState::DoPeriodicSuspendResume    ****Error in initialize NetDetect, status = 0x2
 
Error: (10/31/2014 01:17:57 AM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifestc:\program files (x86)\ESET\eset online scanner\ESETSmartInstaller.exe
 
Error: (10/30/2014 07:07:54 PM) (Source: Application Hang)(User: )
Description: ArcheAge.exe0.5.1.358701e4401cff4af34191ac028C:\Program Files (x86)\Glyph\Games\ArcheAge\Live\bin32\ArcheAge.exeb2c3c679-60a2-11e4-bd13-bc5ff4a394dd
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-04-29 13:02:51.605
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
  Date: 2014-04-29 13:02:51.559
  Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.
 
 
=========================== Installed Programs ============================
 
AMD Accelerated Video Transcoding (Version: 13.30.100.40915)
AMD Catalyst Control Center (Version: 2014.0915.1813.30937)
AMD Catalyst Install Manager (Version: 8.0.916.0)
AMD Drag and Drop Transcoding (Version: 2.00.0000)
AMD Media Foundation Decoders (Version: 1.0.81206.1620)
AMD Wireless Display v3.0 (Version: 1.0.0.14)
AMD Wireless Display v3.0 (Version: 1.0.0.15)
ArcheAge
Archeage Beta
Battle.net
Broadcom NetLink Controller (Version: 14.8.5.1)
Catalyst Control Center - Branding (Version: 1.00.0000)
Catalyst Control Center Graphics Previews Common (Version: 2014.0915.1813.30937)
Catalyst Control Center Localization All (Version: 2014.0915.1813.30937)
CCC Help Chinese Standard (Version: 2014.0915.1812.30937)
CCC Help Chinese Traditional (Version: 2014.0915.1812.30937)
CCC Help Czech (Version: 2014.0915.1812.30937)
CCC Help Danish (Version: 2014.0915.1812.30937)
CCC Help Dutch (Version: 2014.0915.1812.30937)
CCC Help English (Version: 2014.0915.1812.30937)
CCC Help Finnish (Version: 2014.0915.1812.30937)
CCC Help French (Version: 2014.0915.1812.30937)
CCC Help German (Version: 2014.0915.1812.30937)
CCC Help Greek (Version: 2014.0915.1812.30937)
CCC Help Hungarian (Version: 2014.0915.1812.30937)
CCC Help Italian (Version: 2014.0915.1812.30937)
CCC Help Japanese (Version: 2014.0915.1812.30937)
CCC Help Korean (Version: 2014.0915.1812.30937)
CCC Help Norwegian (Version: 2014.0915.1812.30937)
CCC Help Polish (Version: 2014.0915.1812.30937)
CCC Help Portuguese (Version: 2014.0915.1812.30937)
CCC Help Russian (Version: 2014.0915.1812.30937)
CCC Help Spanish (Version: 2014.0915.1812.30937)
CCC Help Swedish (Version: 2014.0915.1812.30937)
CCC Help Thai (Version: 2014.0915.1812.30937)
CCC Help Turkish (Version: 2014.0915.1812.30937)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Counter-Strike: Global Offensive
Diablo II
Diablo III
Dota 2
ESET NOD32 Antivirus (Version: 7.0.317.4)
ESET Online Scanner v3
f.lux
Glyph
Google Chrome (Version: 38.0.2125.111)
Google Update Helper (Version: 1.3.25.5)
Hearthstone
Intel® Management Engine Components (Version: 8.1.0.1281)
Intel® Rapid Storage Technology (Version: 11.2.0.1006)
Intel® Smart Connect Technology 2.0 x64 (Version: 2.0.1083.0)
Intel® Update Manager (Version: 2.3.1338)
Intel® USB 3.0 eXtensible Host Controller Driver (Version: 1.0.4.220)
Intel® Trusted Connect Service Client (Version: 1.24.738.1)
Java 7 Update 71 (Version: 7.0.710)
Java Auto Updater (Version: 2.1.71.14)
League of Legends (Version: 3.0.0)
Malwarebytes Anti-Malware version 2.0.3.1025 (Version: 2.0.3.1025)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.50727 (Version: 11.0.50727.1)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.50727 (Version: 11.0.50727)
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.50727 (Version: 11.0.50727)
NVIDIA PhysX (Version: 9.12.1031)
Open Broadcaster Software
osu! (Version: 0.0.0.0)
Path of Exile
PAYDAY 2
Razer DeathAdder™ Mouse (Version: 3.00)
Realtek High Definition Audio Driver (Version: 6.0.1.6559)
REALTEK Wireless LAN Driver (Version: 1.00.0196)
RuneScape Launcher 1.2.3 (Version: 1.2.3)
Skype™ 6.21 (Version: 6.21.104)
Speccy (Version: 1.26)
Steam
System Requirements Lab for Intel (Version: 4.5.22.0)
Warframe
WildStar (Version: )
WinRAR 5.01 (64-bit) (Version: 5.01.0)
World of Warcraft
 
========================= Memory info: ===================================
 
Percentage of memory in use: 33%
Total physical RAM: 8149.18 MB
Available physical RAM: 5410.32 MB
Total Pagefile: 16296.54 MB
Available Pagefile: 13188.81 MB
Total Virtual: 4095.88 MB
Available Virtual: 3961.09 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:931.41 GB) (Free:742.45 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\JAKE-PC
 
Administrator            Guest                    Jake                     
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#4 dc3

dc3

    Bleeping Treehugger


  • Members
  • 30,754 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Sierra Foothills of Northern Ca.
  • Local time:04:44 PM

Posted 01 November 2014 - 01:26 PM

Try downloading the 14.9 version from AMD Catalyst Packages.


Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 Yesmur

Yesmur
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:44 PM

Posted 01 November 2014 - 01:45 PM

I believe that was the version i updated to last night, however I downloaded it and updated again just to make sure. I will see if it crashes and let you know asap.



#6 Yesmur

Yesmur
  • Topic Starter

  • Members
  • 4 posts
  • OFFLINE
  •  
  • Local time:05:44 PM

Posted 01 November 2014 - 01:51 PM

And it crashed and recovered again already.






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users