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OS hangs after approximate half an hour of usage.. Hardware or Software issue?

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#1 aabeesee


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Posted 01 November 2014 - 08:43 AM

Hi all,


My old trusty laptop of 3 years has recently showed some weird symptoms.


I am able to use it normally till about 30 minutes or so (If I'm lucky I get it to function for a longer time), before everything hangs.


Display still shows, and during the initial stages of the freeze, the cursor still moves around but can't click on anything.


Wait further, the cursor stops moving and then I have to do a hard switch off with the power button.


May I know what the issue is?



Thank you in advance. 

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#2 hamluis



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Posted 01 November 2014 - 02:07 PM

Possible overheating?


Please download MiniToolBox  , save it to your desktop and run it.
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
Click Go and paste the content into your next post.
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

#3 aabeesee

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Posted 01 November 2014 - 10:21 PM

Hey Louis,


Thanks for the reply. I managed to get it running for more than 2 hours normally yesterday after running "Windows in its last good configuration". Does that isolate it to be a software issue? Anyhow this is my Log from MiniToolBox




Edited by aabeesee, 02 November 2014 - 10:35 AM.

#4 dc3


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Posted 02 November 2014 - 10:29 AM

Click on the Start orb, then type services in the Search programs and files box.


Services will appear under Programs, right click on it and choose Run as administrator.


When Services open scroll down to Volume Shadow Cody and double click on it.


The Volume Shadow Copy Properties should open with the General tab open.


Under Startup type: it should be set to Automatic.  


If it is not, click on the down arrow and choose Automatic (Delayed Start), then click on Apply.


Under Service status, click on Start.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





#5 aabeesee

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Posted 02 November 2014 - 10:35 AM

hey guys, it's been running a-okay since i've last run in over window's last good configuration. deduced it to be software-related, so i proceeded with a reformat of the laptop.


haven't had any problems so far. thanks so much for all your help, gonna edit my post to hide some of my details!


thanks guys!

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