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Security Alert pop up


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3 replies to this topic

#1 beckcav

beckcav

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Posted 01 November 2014 - 08:12 AM

I have a pop up that comes up that states in red "security alert" "potential threat details" Malware:\Win32/Caphaw. I have run malwarebytes. microsft security essential and avast. None of these have found a virus however I can't get rid of the popup. Any suggestions?



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#2 Alex&Vanko

Alex&Vanko

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Posted 01 November 2014 - 11:06 AM

Hi beckcav and :welcome:

 

icon1348768721.jpgDownload Screen317 Security Check HERE and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do so

icon1337954655.pngPlease download MiniToolBox HERE to your desktop to run it.
Checkmark the following boxes:
* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (do NOT change any settings here)
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)
 

Thank you!



#3 beckcav

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Posted 01 November 2014 - 12:25 PM

Results of screen317's Security Check version 0.99.89  
 Windows XP Service Pack 3 x86   
 Internet Explorer 8  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
 avast! Free Antivirus    
 Microsoft Security Essentials    
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 71  
 Java™ 6 Update 18  
 Java™ SE Runtime Environment 6 Update 1 
 Java™ 6 Update 2  
 Java™ 6 Update 3  
 Java™ 6 Update 5  
 Java™ 6 Update 7  
 Java version out of Date! 
 Adobe Flash Player 15.0.0.152  
 Adobe Reader XI  
 Google Chrome 34.0.1847.137  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
 Malwarebytes Anti-Malware mbam.exe  
 AVAST Software Avast AvastSvc.exe  
 AVAST Software Avast AvastUI.exe  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C:: 16% Defragment your hard drive soon! (Do NOT defrag if SSD!)
````````````````````End of Log`````````````````````` 
 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Becky (administrator) on 01-11-2014 at 13:22:08
Running from "C:\Documents and Settings\Becky\My Documents\Downloads"
Microsoft Windows XP Home Edition Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Flush DNS: ===================================
 
 
Windows IP Configuration
 
 
 
Successfully flushed the DNS Resolver Cache.
 
 
========================= IE Proxy Settings: ============================== 
 
Proxy is not enabled.
No Proxy Server is set.
 
"Reset IE Proxy Settings": IE Proxy Settings were reset.
 
========================= FF Proxy Settings: ============================== 
 
"network.proxy.no_proxies_on", "*.local"
 
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
 
========================= Hosts content: =================================
 
 
127.0.0.1 d3oxij66pru1i3.cloudfront.net
127.0.0.1       localhost
127.0.0.1 d3oxij66pru1i3.cloudfront.net
127.0.0.1 d3oxij66pru1i3.cloudfront.net
 
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/25/2014 09:34:49 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 4.4.304.0, P3 timeout, P4 1.1.11104.0, P5 fixed, P6 1 _ 1024, P7 5 _ not boot, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/25/2014 09:34:46 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 4.4.304.0, P3 timeout, P4 1.1.11104.0, P5 fixed, P6 1 _ 1024, P7 5 _ not boot, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/25/2014 09:34:41 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 4.4.304.0, P3 timeout, P4 1.1.11104.0, P5 fixed, P6 1 _ 1024, P7 5 _ not boot, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/25/2014 09:34:03 AM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 4.4.304.0, P3 timeout, P4 1.1.11104.0, P5 fixed, P6 1 _ 1024, P7 5 _ not boot, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/23/2014 06:40:53 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 4.4.304.0, P3 timeout, P4 1.1.11005.0, P5 fixed, P6 1 _ 1024, P7 5 _ not boot, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/23/2014 06:39:35 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 4.4.304.0, P3 timeout, P4 1.1.11005.0, P5 fixed, P6 1 _ 1024, P7 5 _ not boot, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/23/2014 06:38:00 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 4.4.304.0, P3 timeout, P4 1.1.11005.0, P5 fixed, P6 1 _ 1024, P7 5 _ not boot, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/23/2014 06:35:56 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 4.4.304.0, P3 timeout, P4 1.1.11005.0, P5 fixed, P6 1 _ 1024, P7 5 _ not boot, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/23/2014 06:35:23 PM) (Source: MPSampleSubmission) (User: )
Description: EventType mptelemetry, P1 microsoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094), P2 4.4.304.0, P3 timeout, P4 1.1.11005.0, P5 fixed, P6 1 _ 1024, P7 5 _ not boot, P8 NIL, P9 mptelemetry0, P10 mptelemetry1.
 
Error: (10/23/2014 09:42:36 AM) (Source: crypt32) (User: )
Description: Failed auto update retrieval of third-party root list sequence number from: <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: The specified server cannot perform the requested operation.
 
 
System errors:
=============
Error: (10/31/2014 06:48:05 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.187.624.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.4.0304.00
 
Source Path: 4.4.0304.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (10/25/2014 09:33:51 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
 
Error: (10/24/2014 04:10:52 AM) (Source: DCOM) (User: BECKYSCOMPUTER)
Description: The server {00020906-0000-0000-C000-000000000046} did not register with DCOM within the required timeout.
 
Error: (10/23/2014 06:33:11 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {1F87137D-0E7C-44D5-8C73-4EFFB68962F2} did not register with DCOM within the required timeout.
 
Error: (10/23/2014 06:23:47 PM) (Source: DCOM) (User: NT AUTHORITY)
Description: The server {1F87137D-0E7C-44D5-8C73-4EFFB68962F2} did not register with DCOM within the required timeout.
 
Error: (10/22/2014 06:06:57 PM) (Source: Windows Update Agent) (User: )
Description: Installation Failure: Windows failed to install the following update with error 0x80070005: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.187.284.0).
 
Error: (10/22/2014 05:59:02 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.
 
New Signature Version: 
 
Previous Signature Version: 1.185.3716.0
 
Update Source: %NT AUTHORITY59
 
Update Stage: 4.4.0304.00
 
Source Path: 4.4.0304.01
 
Signature Type: %NT AUTHORITY602
 
Update Type: %NT AUTHORITY604
 
User: NT AUTHORITY\SYSTEM
 
Current Engine Version: %NT AUTHORITY605
 
Previous Engine Version: %NT AUTHORITY606
 
Error code: %NT AUTHORITY607
 
Error description: %NT AUTHORITY608
 
Error: (10/22/2014 08:00:12 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the MBAMService service.
 
Error: (10/22/2014 07:59:40 AM) (Source: Service Control Manager) (User: )
Description: Timeout (30000 milliseconds) waiting for a transaction response from the MBAMService service.
 
Error: (10/20/2014 06:36:35 AM) (Source: DCOM) (User: BECKYSCOMPUTER)
Description: The server {49BD2028-1523-11D1-AD79-00C04FD8FDFF} did not register with DCOM within the required timeout.
 
 
Microsoft Office Sessions:
=========================
Error: (10/25/2014 09:34:49 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetrymicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)4.4.304.0timeout1.1.11104.0fixed1 _ 10245 _ not bootNILNILNIL
 
Error: (10/25/2014 09:34:46 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetrymicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)4.4.304.0timeout1.1.11104.0fixed1 _ 10245 _ not bootNILNILNIL
 
Error: (10/25/2014 09:34:41 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetrymicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)4.4.304.0timeout1.1.11104.0fixed1 _ 10245 _ not bootNILNILNIL
 
Error: (10/25/2014 09:34:03 AM) (Source: MPSampleSubmission)(User: )
Description: mptelemetrymicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)4.4.304.0timeout1.1.11104.0fixed1 _ 10245 _ not bootNILNILNIL
 
Error: (10/23/2014 06:40:53 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetrymicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)4.4.304.0timeout1.1.11005.0fixed1 _ 10245 _ not bootNILNILNIL
 
Error: (10/23/2014 06:39:35 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetrymicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)4.4.304.0timeout1.1.11005.0fixed1 _ 10245 _ not bootNILNILNIL
 
Error: (10/23/2014 06:38:00 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetrymicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)4.4.304.0timeout1.1.11005.0fixed1 _ 10245 _ not bootNILNILNIL
 
Error: (10/23/2014 06:35:56 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetrymicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)4.4.304.0timeout1.1.11005.0fixed1 _ 10245 _ not bootNILNILNIL
 
Error: (10/23/2014 06:35:23 PM) (Source: MPSampleSubmission)(User: )
Description: mptelemetrymicrosoft security essentials (edb4fa23-53b8-4afa-8c5d-99752cca7094)4.4.304.0timeout1.1.11005.0fixed1 _ 10245 _ not bootNILNILNIL
 
Error: (10/23/2014 09:42:36 AM) (Source: crypt32)(User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txtThe specified server cannot perform the requested operation.
 
 
 
=========================== Installed Programs ============================
ABBYY FineReader 6.0 Sprint (HKLM\...\{ACF60000-22B9-4CE9-98D6-2CCF359BAC07}) (Version: 6.00.1990.41618 - ABBYY Software House)
Acrobat.com (HKLM\...\com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1.377 - Adobe Systems Incorporated)
Acrobat.com (Version: 0.0.0 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 13.0.0.83 - Adobe Systems Incorporated)
Adobe AIR (Version: 13.0.0.83 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 15 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Flash Player 15 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 15.0.0.152 - Adobe Systems Incorporated)
Adobe Reader XI (11.0.08) (HKLM\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.08 - Adobe Systems Incorporated)
Amazon MP3 Downloader 1.0.3 (HKLM\...\Amazon MP3 Downloader) (Version:  - )
Amazon Music (HKCU\...\Amazon Amazon Music) (Version: 3.2.0.591 - Amazon Services LLC)
Amazon Music Importer (HKLM\...\com.amazon.music.uploader) (Version: 2.1.0 - Amazon Services LLC)
Amazon Music Importer (Version: 2.1.0 - Amazon Services LLC) Hidden
Apple Application Support (HKLM\...\{AAC5D43E-816D-4C2D-8E51-55FFF35BE301}) (Version: 3.0.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{18D47FA1-0440-48D3-A7E0-DA09537FF471}) (Version: 7.1.1.3 - Apple Inc.)
Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
ArcSoft PhotoImpression 3.0 (HKLM\...\ArcSoft PhotoImpression 3.0) (Version:  - )
avast! Free Antivirus (HKLM\...\Avast) (Version: 9.0.2021 - AVAST Software)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
Compatibility Pack for the 2007 Office system (HKLM\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Critical Update for Windows Media Player 11 (KB959772) (HKLM\...\KB959772_WM11) (Version:  - Microsoft Corporation)
DomaIQ (HKLM-x32\...\DomaIQ Uninstaller) (Version:  - Tuguu SLU)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
FairPoint DSL Security Improvement Upgrade (HKLM\...\FairPoint DSL Security Improvement Upgrade_is1) (Version:  - FairPoint)
ffdshow [rev 2527] [2008-12-19] (HKLM\...\ffdshow_is1) (Version: 1.0 - )
getPlus® for Adobe (HKLM\...\{CF40ACC5-E1BB-4aff-AC72-04C2F616BCA7}) (Version: 1.5.2.29 - NOS Microsystems Ltd.)
GoGear SA3MXX Device Manager (HKLM\...\{200F62A0-CB7C-4F57-8E79-45D92E901DA2}) (Version: 0.1 - Philips)
GoGear SA3MXX Device Manager (Version: 0.1 - Philips) Hidden
Google Chrome (HKLM\...\Google Chrome) (Version: 34.0.1847.137 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.5111.1712 - Google Inc.)
Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (Version: 1.3.24.7 - Google Inc.) Hidden
Hallmark Card Studio Express (HKLM\...\{8777089A-4CF4-44BA-910B-9A4580669DED}) (Version: 13.0.4.3 - Creative Home)
Hallmark Card Studio Express (HKLM\...\{E7875036-3CFC-4F0F-A470-8EADFFE43F6C}) (Version: 7.0.0.30 - Creative Home)
HighMAT Extension to Microsoft Windows XP CD Writing Wizard (HKLM\...\{FCE65C4E-B0E8-4FBD-AD16-EDCBE6CD591F}) (Version: 1.1.1905.1 - Microsoft Corporation)
HP Deskjet 3050A J611 series Basic Device Software (HKLM\...\{AE47EB5B-1789-4480-AD6D-7753473E9DDE}) (Version: 25.0.571.0 - Hewlett-Packard Co.)
HP Deskjet 3050A J611 series Help (HKLM\...\{97DDCAB8-B770-4089-A10F-67568069D78A}) (Version: 140.0.2.2 - Hewlett Packard)
HP Deskjet 3050A J611 series Product Improvement Study (HKLM\...\{E9652A2B-6547-4CA7-A06B-1365FE264B7D}) (Version: 25.0.571.0 - Hewlett-Packard Co.)
HP Photo Creations (HKLM\...\HP Photo Creations) (Version: 1.0.0.12412 - HP Photo Creations)
HP Photosmart Essential 3.5 (HKLM\...\HP Photosmart Essential) (Version: 3.5 - HP)
HP Update (HKLM\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPDiagnosticAlert (Version: 1.00.0000 - Microsoft) Hidden
HPDiagnosticCoreDll (HKLM\...\{9262B08F-E183-4FED-A2BD-23FF1A84EB67}) (Version: 1.0.3.0 - Hewlett Packard)
HPPhotoSmartDiscLabelContent1 (Version: 2.04.0000 - Hewlett-Packard) Hidden
HPPhotosmartEssential (Version: 2.04.0000 - Hewlett-Packard) Hidden
IrfanView (remove only) (HKLM\...\IrfanView) (Version: 4.35 - Irfan Skiljan)
iTunes (HKLM\...\{2F21564D-DE05-4C6D-B21E-08B9D313FAB3}) (Version: 11.1.5.5 - Apple Inc.)
J2SE Runtime Environment 5.0 Update 11 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0150110}) (Version: 1.5.0.110 - Sun Microsystems, Inc.)
J2SE Runtime Environment 5.0 Update 9 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0150090}) (Version: 1.5.0.90 - Sun Microsystems, Inc.)
Java 7 Update 71 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F03217071FF}) (Version: 7.0.710 - Oracle)
Java Auto Updater (Version: 2.1.67.1 - Oracle, Inc.) Hidden
Java™ 6 Update 18 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216011FF}) (Version: 6.0.180 - Sun Microsystems, Inc.)
Java™ 6 Update 2 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160020}) (Version: 1.6.0.20 - Sun Microsystems, Inc.)
Java™ 6 Update 3 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160030}) (Version: 1.6.0.30 - Sun Microsystems, Inc.)
Java™ 6 Update 5 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160050}) (Version: 1.6.0.50 - Sun Microsystems, Inc.)
Java™ 6 Update 7 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160070}) (Version: 1.6.0.70 - Sun Microsystems, Inc.)
Java™ SE Runtime Environment 6 Update 1 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160010}) (Version: 1.6.0.10 - Sun Microsystems, Inc.)
LeapFrog Connect (HKLM\...\UPCShell) (Version: 5.3.0.18537 - LeapFrog)
LeapFrog Connect (Version: 5.3.0.18537 - LeapFrog) Hidden
LeapFrog My Pals Plugin (Version: 5.1.26.18340 - LeapFrog) Hidden
LeapFrog Tag Junior Plugin (Version: 5.1.26.18340 - LeapFrog) Hidden
Learning Lodge Navigator (HKLM\...\VTechDownloadManager) (Version:  - VTech)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
MediaShow 3.0 (HKLM\...\{D5A9B7C0-8751-11D8-9D75-000129760D75}) (Version:  - )
Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1  (1033)) (Version:  - )
Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden
Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB2833941) (HKLM\...\M2833941) (Version:  - )
Microsoft .NET Framework 1.1 Security Update (KB979906) (HKLM\...\M979906) (Version:  - )
Microsoft .NET Framework 2.0 Service Pack 2 (HKLM\...\{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}) (Version: 2.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.0 Service Pack 2 (HKLM\...\{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}) (Version: 3.2.30729 - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Base Smart Card Cryptographic Service Provider Package (HKLM\...\KB909520) (Version:  - Microsoft Corporation)
Microsoft Compression Client Pack 1.0 for Windows XP (HKLM\...\MSCompPackV1) (Version: 1 - Microsoft Corporation)
Microsoft Digital Image Library 9 - Blocker (Version: 9.00.0000 - Microsoft Corporation) Hidden
Microsoft Digital Image Starter Edition 2006 (HKLM\...\PictureItSuiteTrial_v11) (Version: 11.0.0422 - Microsoft Corporation)
Microsoft Digital Image Starter Edition 2006 Editor (Version: 11.0.0422 - Microsoft Corporation) Hidden
Microsoft Digital Image Starter Edition 2006 Library (Version: 11.0.0422 - Microsoft Corporation) Hidden
Microsoft Internationalized Domain Names Mitigation APIs (Version:  - Microsoft Corporation) Hidden
Microsoft National Language Support Downlevel APIs (Version:  - Microsoft Corporation) Hidden
Microsoft Office File Validation Add-In (HKLM\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Professional Edition 2003 (HKLM\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Picture It! Photo 7.0 (HKLM\...\{369B36BE-3D64-4641-9AEA-808D436FE132}) (Version: 7.0.0.0000 - Microsoft Corporation)
Microsoft Security Client (Version: 4.4.0304.0 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.5.0216.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.4.304.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server Compact 3.5 SP2 ENU (HKLM\...\{3A9FC03D-C685-4831-94CF-4EDFD3749497}) (Version: 3.5.8080.0 - Microsoft Corporation)
Microsoft User-Mode Driver Framework Feature Pack 1.0 (HKLM\...\Wudf01000) (Version:  - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM\...\{820B6609-4C97-3A2B-B644-573B06A0F0CC}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x86)) (Version: 10.0.50903 - Microsoft Corporation)
Microsoft Visual Studio 2010 Tools for Office Runtime (x86) (Version: 10.0.50908 - Microsoft Corporation) Hidden
Microsoft Web Publishing Wizard 1.52 (HKLM\...\WebPost) (Version:  - )
Microsoft Windows Journal Viewer (HKLM\...\{43DCF766-6838-4F9A-8C91-D92DA586DFA7}) (Version: 1.5.2315.3 - Microsoft)
Microsoft Works 6-9 Converter (HKLM\...\{172423F9-522A-483A-AD65-03600CE4CA4F}) (Version: 9.7.0621 - Microsoft Corporation)
MSN Music Assistant (HKLM\...\MSN Music Assistant) (Version:  - )
MSXML 4.0 SP2 (KB927978) (HKLM\...\{37477865-A3F1-4772-AD43-AAFC6BCFF99F}) (Version: 4.20.9841.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB936181) (HKLM\...\{C04E32E0-0416-434D-AFB9-6969D703A9EF}) (Version: 4.20.9848.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
OneTouch Version 3.0 (HKLM\...\OneTouch Version 3.0) (Version: Version 3.0 - Visioneer Inc.)
OpenOffice.org Installer 1.0 (HKLM\...\{0D499481-22C6-4B25-8AC2-6D3F6C885FB9}) (Version: 1.0.9221 - Sun Microsystems)
PaperPort 7.02 (HKLM\...\PaperPort 7.02) (Version:  - )
PCI SoftV92 Modem (HKLM\...\CNXT_MODEM_PCI_VEN_14F1&DEV_2F30&SUBSYS_205514F1) (Version:  - )
Photo Explosion 3.0 Special Edition (HKLM\...\{C778BD4F-0DEA-4D39-B7C1-992E1BFFD351}) (Version: 3.0.1.1 - Nova Development)
Photo Viewer (HKLM\...\{F6B2ED65-7378-4065-802D-F2E5689F3A4E}) (Version:  - )
Picasa 3 (HKLM\...\Picasa 3) (Version: 3.9 - Google, Inc.)
Picture Package Music Transfer (HKLM\...\{CE2121C6-C94D-4A73-8EA4-6943F33EE335}) (Version: 1.0.02.02130 - Sony Corporation)
PIXELA ImageMixer (HKLM\...\{13413C6C-C640-40B8-917E-CA3062826B18}) (Version:  - )
Platform (Version: 1.13 - VIA Technologies, Inc.) Hidden
PlayLinc (HKLM\...\{9CCE527D-356F-41A8-9718-77A68AC065FB}) (Version: 2.0.8 - SCI)
Power2Go 4.0 (HKLM\...\{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version:  - )
PowerDVD (HKLM\...\{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}) (Version:  - )
PowerProducer (HKLM\...\{B7A0CE06-068E-11D6-97FD-0050BACBF861}) (Version:  - )
PowerStarter (HKLM\...\{1FBF6C24-C1FD-4101-A42B-0C564F9E8E79}) (Version:  - )
Quicken 2006 (HKLM\...\{2818095F-FB6C-42C8-827E-0A406CC9AFF5}) (Version: 15.1.2.7 - Intuit)
QuickTime (HKLM\...\{C9E14402-3631-4182-B377-6B0DFB1C0339}) (Version: 7.70.80.34 - Apple Inc.)
Rapport (Version: 3.5.1404.21 - Trusteer) Hidden
RCA Detective™ 2.0.0.98 (HKLM\...\RCA Detective™_is1) (Version:  - RCA)
RCA easyRip™ 1.4.6.0 (HKLM\...\RCA easyRip™_is1) (Version:  - RCA)
RCA easyRip™ 2.0.8.0 (HKLM\...\RCA easyRip_is1) (Version:  - RCA)
RealDownloader (Version: 1.3.3 - RealNetworks, Inc.) Hidden
RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden
RealNetworks - Microsoft Visual C++ 2010 Runtime (Version: 10.0 - RealNetworks, Inc) Hidden
RealPlayer (HKLM\...\RealPlayer 16.0) (Version: 16.0.3 - RealNetworks)
Realtek AC'97 Audio (HKLM\...\{FB08F381-6533-4108-B7DD-039E11FBC27E}) (Version:  - )
Rhapsody Player Engine (HKLM\...\{22DE1881-9D24-4981-B5CC-EC7E9F2F4D52}) (Version: 1.1.0 - RealNetworks)
Safari (HKLM\...\{6C1E7AA1-44E9-446D-AAB2-0DE6D9EFEAB1}) (Version: 5.33.21.1 - Apple Inc.)
Security Advisor (HKLM\...\{8ED7CFEE-7222-403A-8B5F-FD0E9312C54C}) (Version: 2.1.18 - Radialpoint)
Sony Picture Utility (HKLM\...\{D5068583-D569-468B-9755-5FBF5848F46F}) (Version: 2.1.02.07020 - Sony Corporation)
Symantec KB-DocID:2003093015493306 (Version: 1.0.0.1 - Symantec Corporation) Hidden
Trusteer Endpoint Protection (HKLM\...\Rapport_msi) (Version: 3.5.1404.21 - Trusteer)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation)
Update for Windows Internet Explorer 7 (KB976749) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows Internet Explorer 8 (KB2598845) (HKLM\...\KB2598845-IE8) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2141007) (HKLM\...\KB2141007) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2345886) (HKLM\...\KB2345886) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2467659) (HKLM\...\KB2467659) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2541763) (HKLM\...\KB2541763) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2607712) (HKLM\...\KB2607712) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2616676) (HKLM\...\KB2616676) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2641690) (HKLM\...\KB2641690) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2661254-v2) (HKLM\...\KB2661254-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB2718704) (HKLM\...\KB2718704) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2736233) (HKLM\...\KB2736233) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2749655) (HKLM\...\KB2749655) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2863058) (HKLM\...\KB2863058) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2904266) (HKLM\...\KB2904266) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB2934207) (HKLM\...\KB2934207) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB951072-v2) (HKLM\...\KB951072-v2) (Version: 2 - Microsoft Corporation)
Update for Windows XP (KB951978) (Version: 1 - Microsoft Corporation) Hidden
Update for Windows XP (KB955759) (HKLM\...\KB955759) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB955839) (HKLM\...\KB955839) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB967715) (HKLM\...\KB967715) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB968389) (HKLM\...\KB968389) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971029) (HKLM\...\KB971029) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB971737) (HKLM\...\KB971737) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973687) (HKLM\...\KB973687) (Version: 1 - Microsoft Corporation)
Update for Windows XP (KB973815) (HKLM\...\KB973815) (Version: 1 - Microsoft Corporation)
Use the entry named LeapFrog Connect to uninstall (LeapFrog My Pals Plugin) (HKLM\...\MyPalsPlugin) (Version:  - LeapFrog)
Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Junior Plugin) (HKLM\...\TagJuniorPlugin) (Version:  - LeapFrog)
VIA Platform Device Manager (HKLM\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.13 - VIA Technologies, Inc.)
VIA Rhine-Family Fast Ethernet Adapter (HKLM\...\VN_VUIns_Rhine_VIA) (Version:  - )
VIA/S3G Display Driver (HKLM\...\VIA/S3G Display Driver) (Version:  - )
Vivitar Experience Image Manager (HKLM\...\Vivitar Experience Image Manager) (Version:  - Sakar)
VTech Download Agent Library (Version: 1.00.0000 - VTech) Hidden
WebFldrs XP (Version: 9.50.7523 - Microsoft Corporation) Hidden
WebIQ Technology Engine (HKLM\...\{5FDFCCA0-59EC-4162-B0B8-632EEE3DF787}) (Version: 1.5.7061 - Usability Sciences Corporation)
Windows Driver Package - LeapFrog (FlyUsb) USB  (11/05/2008 1.1.1.0) (HKLM\...\781745E87AFF80C0C1388CFF79D19ECAB2E9BB47) (Version: 11/05/2008 1.1.1.0 - LeapFrog)
Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net  (09/10/2009 02.03.05.012) (HKLM\...\8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D) (Version: 09/10/2009 02.03.05.012 - Leapfrog)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray (HKLM\...\KB952011) (Version: 1.0 - Microsoft Corporation)
Windows Genuine Advantage Notifications (KB905474) (HKLM\...\WgaNotify) (Version: 1.7.0017.0 - Microsoft Corporation)
Windows Genuine Advantage v1.3.0254.0 (Version: 1.3.0254.0 - Microsoft) Hidden
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\KB892130) (Version:  - Microsoft Corporation)
Windows Genuine Advantage Validation Tool (KB892130) (HKLM\...\WGA) (Version: 1.7.0069.2 - Microsoft Corporation)
Windows Internet Explorer 7 (Version: 20061027.150806 - Microsoft Corporation) Hidden
Windows Internet Explorer 8 (HKLM\...\ie8) (Version: 20090308.140743 - Microsoft Corporation)
Windows Media Connect (Version:  - Microsoft Corporation) Hidden
Windows Media Format 11 runtime (HKLM\...\Windows Media Format Runtime) (Version:  - )
Windows Media Format 11 runtime (Version:  - Microsoft Corporation) Hidden
Windows Media Format SDK Hotfix - KB891122 (Version:  - Microsoft Corporation) Hidden
Windows Media Player 11 (HKLM\...\Windows Media Player) (Version:  - )
Windows Media Player 11 (Version:  - Microsoft Corporation) Hidden
Windows PowerShell™ 1.0 (HKLM\...\KB926139-v2) (Version: 2 - Microsoft Corporation)
Windows XP Service Pack 3 (HKLM\...\Windows XP Service Pack) (Version: 20080414.031525 - Microsoft Corporation)
 
========================= Devices: ================================
 
 
========================= Memory info: ===================================
 
Percentage of memory in use: 87%
Total physical RAM: 990.42 MB
Available physical RAM: 126.86 MB
Total Pagefile: 2385.17 MB
Available Pagefile: 925.54 MB
Total Virtual: 2047.88 MB
Available Virtual: 1978.75 MB
 
========================= Partitions: =====================================
 
2 Drive c: () (Fixed) (Total:186.26 GB) (Free:123.31 GB) FAT32
 
========================= Users: ========================================
 
User accounts for \\BECKYSCOMPUTER
 
Administrator            ASPNET                   Becky                    
Guest                    HelpAssistant            SUPPORT_388945a0         
 
 
**** End of log ****
 


#4 Alex&Vanko

Alex&Vanko

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Posted 01 November 2014 - 01:03 PM

You do not need this I think.So uninstall it via Add/Remove programs - DomaIQ

Also do you need this - Security Advisor by Radialpoint

You have two antivirus Programs which is not good.

 

icon1349013334.jpgPlease download AdwCleaner by Xplode HERE onto your desktop.

    Close all open programs and internet browsers.
    Double click on AdwCleaner.exe to run the tool.
    Click on Scan.
    After the scan is complete click on "Clean"
    Confirm each time with Ok.
    Your computer will be rebooted automatically. A text file will open after the restart.
    Please post the content of that logfile with your next answer.
    You can find the logfile at C:\AdwCleaner[S1].txt as well.

icon1351185104.pngPlease download Junkware Removal Tool HERE to your desktop.

    Shut down your protection software now to avoid potential conflicts.
    Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    The tool will open and start scanning your system.
    Please be patient as this can take a while to complete depending on your system's specifications.
    On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    Post the contents of JRT.txt into your next message.



esetsmartinstaller_enu.pngPlease download the ESET Online Scanner HERE and save it to your Desktop.
Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
    Start esetsmartinstaller_enu.exe with administartor privileges.
    Select the option Yes, I accept the Terms of Use and click on Start.
    Make sure that the option Remove found threats is checked, and the option Scan archives is checked.
    Now click on Advanced Settings and select the following:
        Scan for potentially unwanted applications
        Scan for potentially unsafe applications
        Enable Anti-Stealth Technology
    Click on Start. The virus signature database will begin to download. This may take some time.
    When completed the Online Scan will begin automatically.
    Note: This scan might take a long time! Please be patient.
    When completed select Uninstall application on close if you so wish
    Now click on Finish
The path to the log file is "C:\Program Files\ESET\EsetOnlineScanner\log.txt" (on 64-bit systems this directory will be "C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt")

Note: Do not forget to re-enable your antivirus application after running the above scan!
 


Edited by Alex&Vanko, 01 November 2014 - 01:07 PM.





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