I have for about 7 years had ISP issues and i recently have taken a little more effort in fixing this if possible. The conclusion i have come to is that the ISP is redirecting traffic illegally and trying to circumvent people. I was hacked 4 years ago and had been routed to a private server or DNS which was giving me tons of unwanted content, pop ups and this came from i believe on of those browser virus scanners. After replacing computers i realized this may likely be a ISP doing this ilegally, and thus far it seems they find my IP or MAC and seek the entire netblock potentially. I am not sure but it has lead to a ton of hacking and tampering of my services and constant disconnecting or packet loss. This is in addition to massive throttling going on on the network which limits my downloads to 9-1.3 Mb/s in anything i do. This is actually the highest it has been and the service as of now is 30/5 Mb/s. I have Time Warner and i have complained for years but i believe they are redirecting in illegal ways that allow for government to siphon data. I have tried all of thier packages and it just seems like a price gouging cam at this point.
Things i have done:
Replaced computers, replaced modems and tried expensive models DOCSIS 3.
Replacing the Router seems to have a minimal effect until a week later.
Rebooting the modem has a slight effect, where minutes later the connection is throttled again.
I have a direct line to the home, and sorted most ISP related issues out with the signal and the upstream and modem issues.
Functionally there is no hardware issue other than CPU loads.
I have tried a few programs
Wireshark shows a ton of TCPack errors or TTL and timeouts.
Packet reassembly is rampant and bidirectional.
NXDOMAINS are present where many websites are reported hijacked including google.
I am blacklisted by two SMTP servers.
My Pings are terrible when connected to others and seems to be limited to local access in NY, if sent elsewhere the latency skyrockets or jumps all over servers.
I tried multiple DNS and some of my issue is over the span of years, as of recent these are still true and specific to service in my home.
It seems because i had a family member whom downloaded music off sharing sites alot i have been the target of pervasive throttling and stalking on the internet. Before that is very similar with service interruptions being rampant and no hardware problems. I feel like im not getting direct access to websites and service and being redirected by the ISP for the purpose of throttling and surveillance.
NS lookup shows a few name server issues, it is provided below, i looked most of this up but cannot exactly understand the nameserver errors in troubleshooting literally dimed internet service. When i use a service, streaming is choppy at times and gaming is so slow it is unplayable at times due to the fact that events happen before i see them myself. I do not play call of duty but as a example i will be shot in 1 bullet without a chance to respond, that is all i will hear and i get destroyed. My ping is usually only 2 bars at best, it seems a mix of speed throttling and packet redirecting to damage and circumvent my service. I am looking for help in taking this to time warner for proof of discriminating services and price gouging.
Domain NS records Nameserver records returned by the parent servers are:
ns1.pmnhost.net. ['188.8.131.52'] [TTL=172800]
ns2.pmnhost.net. ['184.108.40.206'] [TTL=172800]
NS records from your nameservers NS records got from your nameservers listed at the parent NS are:
Missing nameservers reported by parent FAIL: The following nameservers are listed at your nameservers as nameservers for your domain, but are not listed at the parent nameservers (see RFC2181 5.4.1). You need to make sure that these nameservers are working.If they are not working ok, you may have problems!
Missing nameservers reported by your nameservers ERROR: One or more of the nameservers listed at the parent servers are not listed as NS records at your nameservers. The problem NS records are:
This is listed as an ERROR because there are some cases where nasty problems can occur (if the TTLs vary from the NS records at the root servers and the NS records point to your own domain, for example).
Domain CNAMEs OK. RFC1912 2.4 and RFC2181 10.3 state that there should be no CNAMEs if an NS (or any other) record is present. NSs CNAME check OK. RFC1912 2.4 and RFC2181 10.3 state that there should be no CNAMEs if an NS (or any other) record is present.
Different autonomous systems WARNING: Single point of failure
Stealth NS records sent Stealth NS records were sent:
ns1349.websitewelcome.com SOA SOA record The SOA record is:
Primary nameserver: ns1349.websitewelcome.com
Hostmaster E-mail address: dnsadmin.santana.websitewelcome.com
Serial #: 2014080800
Expire: 3600000 5 weeks
Default TTL: 86400
SOA MNAME entry WARNING: SOA MNAME (ns1349.websitewelcome.com) is not listed as a primary nameserver at your parent nameserver!
SOA EXPIRE Your SOA EXPIRE number is: 3600000. That is NOT OK
MX Records Your MX records that were reported by your nameservers are:
0 arrisint.com 220.127.116.11
WWW WWW A Record Your www.arrisint.com A record is:
www.arrisint.com -> arrisint.com -> [ 18.104.22.168 ]