Bit of an issue here:
A client called me and stated they had a HP Proliant ML350 Server (windows server 2003) that was reporting a bad cpu. They replaced the cpu with an identical xeon cpu, but the same error occurs, they also said they reset the cmos (possibly bad situation)...
They repalced the cpu with a general xeon cpu, the xeon chip matches every number from the original one. Now I have very little experience with HP servers but for some reason I recall them possibly having proprietary cpu's something they do with stepping etc. I don't know if this is the case or not. I did a bit of research and found no solid conclusion if they use proprietary cpu's or if an identical xeon chip (not hp) would work.
Does anyone here know for certain>>>>?
This server has 1 cpu in the first slot. I went over there to check it out and instantly noticed 5 blown caps on the mainboard. Now of course my first guess is that these blown caps are the reason the computer will not post and throws a cpu error. I have not tried to replace these caps yet, my concern here is this:
The server has a raid 5 with 3 hard drives setup. They have reset the cmos by using the actual server reset switch #6 on the board and then they unplugged it and pulled the cmos battery... There is no raid controller with battery backup, it must be using the onboard. I am wondering if the raid will even come back if the board is replaced or the caps are replaced? I have actually never reset a cmos when a raid was setup, or replaced a motherboard for that matter. In all cases I have dealt with there was a specific raid controller card (with it's own battery). Is there any reason for concern here? I have no idea what the raid settings were at all, nor do they unfortunately. That said, the data is backed up but they run proprietary software on this server which they say is no longer supported by the software company.
The data base is pervasive.
Anyway, should they try an official HP xeon chip? Will the raid come back if I set a new mainboard to raid 5 (I suspect this is what it was), or if I replace the caps without any issue?
I am tired and not feeling well so I can't really make heads or tails of what to do. Maybe I will just replace the caps, see if it posts and try to fix the raid if it is broken.
Edited by zingo156, 31 October 2014 - 03:45 PM.