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Why does my computer keep crashing?


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3 replies to this topic

#1 EdTheN3rd

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Posted 31 October 2014 - 03:06 PM

I got my gaming computer about 3 months ago, and it has worked fine.  The problem is, my computer keeps randomly crashing.  I did research and most results say that your computer gets too hot, but my fans on my computer are always on full blast.  The second most is viruses, and I run a Malwarebytes and Norton scan every night, and my computer is clean from viruses.  My computer usually crashes when it is idle, or when playing Minecraft.  I called the customer support for the company that made my computer, and they said to update your driver software, and that seemed to work for a while.  But it still keeps crashing.  I got the latest driver software yesterday, and it still it will crash.  Do you think you know a solution to this?



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#2 hamluis

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Posted 04 November 2014 - 09:44 AM

Let's get some data to work with :).

 

Please download MiniToolBox  , save it to your desktop and run it.
 
Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.
 
Louis



#3 EdTheN3rd

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Posted 04 November 2014 - 05:12 PM

Ok, this is what I got:

MiniToolBox by Farbar Version: 21-07-2014
Ran by pickl_000 (administrator) on 04-11-2014 at 17:04:27
Running from "C:\Users\pickl_000\Downloads"
Microsoft Windows 8.1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Event log errors: ===============================

Application errors:
==================
Error: (11/03/2014 04:56:57 PM) (Source: Perflib) (User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (11/02/2014 09:34:51 PM) (Source: Microsoft-Windows-LocationProvider) (User: ETHANSPC)
Description: There was an error communicating to the Orion inference server

Error: (11/02/2014 09:34:51 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error communicating to the Orion inference server

Error: (11/02/2014 09:34:51 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database

Error: (11/02/2014 09:34:32 PM) (Source: Microsoft-Windows-LocationProvider) (User: ETHANSPC)
Description: There was an error communicating to the Orion inference server

Error: (11/02/2014 09:34:32 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error communicating to the Orion inference server

Error: (11/02/2014 09:34:13 PM) (Source: Microsoft-Windows-LocationProvider) (User: ETHANSPC)
Description: There was an error communicating to the Orion inference server

Error: (11/02/2014 09:34:13 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error communicating to the Orion inference server

Error: (11/02/2014 09:34:13 PM) (Source: Microsoft-Windows-LocationProvider) (User: NT AUTHORITY)
Description: There was an error with the Windows Location Provider database

Error: (11/02/2014 08:48:54 PM) (Source: Application Hang) (User: )
Description: The program LiveComm.exe version 17.5.9600.20605 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1954
Start Time: 01cff7079783c80a
Termination Time: 4294967295
Application Path: C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe
Report Id: 8e81f020-62fb-11e4-82c9-74d4355f2814
Faulting package full name: microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe
Faulting package-relative application ID: ppleae38af2e007f4358a809ac99a64a67c1

System errors:
=============
Error: (11/04/2014 03:29:25 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.3 service failed to start due to the following error:
%%2

Error: (11/04/2014 03:29:15 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 11:16:30 PM on ‎11/‎3/‎2014 was unexpected.

Error: (11/03/2014 07:11:29 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer PAULDONAHUE-PC
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{B58C2F78-71FD-4F1C-97CE-1E214D468334}.
The master browser is stopping or an election is being forced.

Error: (11/02/2014 09:33:26 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.3 service failed to start due to the following error:
%%2

Error: (11/02/2014 04:20:50 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.3 service failed to start due to the following error:
%%2

Error: (11/02/2014 04:20:43 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 8:15:48 AM on ‎11/‎2/‎2014 was unexpected.

Error: (10/31/2014 02:42:05 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.3 service failed to start due to the following error:
%%2

Error: (10/31/2014 02:41:59 PM) (Source: EventLog) (User: )
Description: The previous system shutdown at 3:38:32 PM on ‎10/‎31/‎2014 was unexpected.

Error: (10/31/2014 00:37:09 PM) (Source: Ntfs) (User: NT AUTHORITY)
Description: A corruption was discovered in the file system structure on volume ??.
A corruption was found in a file system index structure. The file reference number is 0x1000000000e83. The name of the file is "\Windows\System32". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

Error: (10/29/2014 06:22:19 PM) (Source: Service Control Manager) (User: )
Description: The AODDriver4.3 service failed to start due to the following error:
%%2

Microsoft Office Sessions:
=========================
Error: (11/03/2014 04:56:57 PM) (Source: Perflib)(User: )
Description: BITSC:\Windows\System32\bitsperf.dll8

Error: (11/02/2014 09:34:51 PM) (Source: Microsoft-Windows-LocationProvider)(User: ETHANSPC)
Description: -2143485936

Error: (11/02/2014 09:34:51 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2143485936

Error: (11/02/2014 09:34:51 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147024883

Error: (11/02/2014 09:34:32 PM) (Source: Microsoft-Windows-LocationProvider)(User: ETHANSPC)
Description: -2143485936

Error: (11/02/2014 09:34:32 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2143485936

Error: (11/02/2014 09:34:13 PM) (Source: Microsoft-Windows-LocationProvider)(User: ETHANSPC)
Description: -2143485936

Error: (11/02/2014 09:34:13 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2143485936

Error: (11/02/2014 09:34:13 PM) (Source: Microsoft-Windows-LocationProvider)(User: NT AUTHORITY)
Description: -2147024883

Error: (11/02/2014 08:48:54 PM) (Source: Application Hang)(User: )
Description: LiveComm.exe17.5.9600.20605195401cff7079783c80a4294967295C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbwe\LiveComm.exe8e81f020-62fb-11e4-82c9-74d4355f2814microsoft.windowscommunicationsapps_17.5.9600.20605_x64__8wekyb3d8bbweppleae38af2e007f4358a809ac99a64a67c1

CodeIntegrity Errors:
===================================
Date: 2014-07-13 11:37:29.084
Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-07-13 11:37:29.072
Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-07-13 11:37:28.992
Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-07-13 11:37:28.981
Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-07-13 11:37:28.935
Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-07-13 11:37:28.917
Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-07-13 11:37:24.243
Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-07-13 11:37:24.218
Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-07-13 11:37:21.354
Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

Date: 2014-07-13 11:37:21.343
Description: Code Integrity determined that a process (\Device\HarddiskVolume2\Program Files\Windows Defender\MsMpEng.exe) attempted to load \Device\HarddiskVolume2\Program Files\Microsoft Silverlight\xapauthenticodesip.dll that did not meet the Custom 3 / Antimalware signing level requirements.

=========================== Installed Programs ============================
Accent on Interactivity 1.6 (HKLM-x32\...\Accent_on_Interactivity_1.0) (Version: - )
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.9.0.1380 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.9.0.1380 - Adobe Systems Incorporated) Hidden
Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)
AirPort (HKLM-x32\...\{AA68AAAE-41F0-40B5-8896-5947F5FD6889}) (Version: 5.6.1.2 - Apple Inc.)
AMD Accelerated Video Transcoding (Version: 13.30.100.40417 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Control Center (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
AMD Catalyst Install Manager (HKLM\...\{6119B3A6-3603-9695-0398-CDF2AF0A13F8}) (Version: 8.0.916.0 - Advanced Micro Devices, Inc.)
AMD Fuel (Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
Apple Application Support (HKLM-x32\...\{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}) (Version: 3.1 - Apple Inc.)
Apple Mobile Device Support (HKLM\...\{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}) (Version: 8.0.5.6 - Apple Inc.)
Apple Software Update (HKLM-x32\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.)
Arduino (HKLM-x32\...\Arduino) (Version: 1.5.7 - Arduino LLC)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Call of Duty: World at War (HKLM-x32\...\Steam App 10090) (Version: - Treyarch)
Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Graphics Previews Common (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center InstallProxy (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
Catalyst Control Center Localization All (x32 Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Standard (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Chinese Traditional (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Czech (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Danish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Dutch (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help English (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Finnish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help French (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help German (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Greek (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Hungarian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Italian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Japanese (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Korean (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Norwegian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Polish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Portuguese (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Russian (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Spanish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Swedish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Thai (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
CCC Help Turkish (x32 Version: 2014.0417.2225.38446 - Advanced Micro Devices, Inc.) Hidden
ccc-utility64 (Version: 2014.0417.2226.38446 - Advanced Micro Devices, Inc.) Hidden
Cheat Engine 6.4 (HKLM-x32\...\Cheat Engine 6.4_is1) (Version: - Cheat Engine)
Clownfish for Skype (HKLM-x32\...\Clownfish) (Version: - )
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{650DE870-ECA3-4E63-8D77-778512BE5D4C}) (Version: - Microsoft)
EAGLE 7.0.0 (HKLM-x32\...\EAGLE 7.0.0) (Version: 7.0.0 - CadSoft Computer GmbH)
Five Nights at Freddy's (HKLM-x32\...\Steam App 319510) (Version: - Scott Cawthon)
Garry's Mod (HKLM-x32\...\Steam App 4000) (Version: - Facepunch Studios)
GIMP 2.8.10 (HKLM\...\GIMP-2_is1) (Version: 2.8.10 - The GIMP Team)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
Horizon v2.7.9.0 (HKLM-x32\...\d4cfeebc-b821-40b7-9f81-d366b1466f03_is1) (Version: 2.7.9.0 - Daring Development Inc.)
iTunes (HKLM\...\{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}) (Version: 12.0.1.26 - Apple Inc.)
Java 7 Update 67 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F06417067FF}) (Version: 7.0.670 - Oracle)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM-x32\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2010 (x32 Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727 (HKLM-x32\...\{15134cb0-b767-4960-a911-f2d16ae54797}) (Version: 11.0.50727.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727 (Version: 11.0.50727 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Mozilla Firefox 26.0 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 26.0 (x86 en-US)) (Version: 26.0 - Mozilla)
Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 26.0 - Mozilla)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
NAZI_ZOMBIE_ELFENLIED ZM RELEASE (HKLM-x32\...\{D286E209-F5E2-419A-90CD-90C29CC09224}) (Version: 1.2 - APEX)
Norton Security Suite (HKLM-x32\...\N360) (Version: 21.6.0.32 - Symantec Corporation)
Notepad++ (HKLM-x32\...\Notepad++) (Version: 6.6.7 - Notepad++ Team)
OpenAL (HKLM-x32\...\OpenAL) (Version: - )
Photo Gallery (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Platform (x32 Version: 1.39 - VIA Technologies, Inc.) Hidden
PunkBuster Services (HKLM-x32\...\PunkBusterSvc) (Version: 0.986 - Even Balance, Inc.)
Revo Uninstaller 1.95 (HKLM-x32\...\Revo Uninstaller) (Version: 1.95 - VS Revo Group)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version: - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (x32 Version: - Microsoft) Hidden
Skype™ 6.21 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Steam (HKLM-x32\...\Steam) (Version: - Valve Corporation)
Unturned (HKLM-x32\...\Steam App 304930) (Version: - Nelson Sexton)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version: - Microsoft)
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{9179FC17-97A8-4D98-9E09-05720AF5D44E}) (Version: - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version: - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version: - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version: - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUS_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUS_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version: - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM-x32\...\{90140000-001F-0C0A-0000-0000000FF1CE}_Office14.PROPLUS_{794A0574-4E2F-4D58-B2A0-D7460ACDC85C}) (Version: - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version: - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version: - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM-x32\...\{90140000-001A-0409-0000-0000000FF1CE}_Office14.PROPLUS_{DCE104A1-1875-4469-A83D-A5BFA6C4640F}) (Version: - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version: - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM-x32\...\{90140000-0018-0409-0000-0000000FF1CE}_Office14.PROPLUS_{334AA0A1-2BB1-4D74-B66A-2B2C4D9C2C87}) (Version: - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version: - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM-x32\...\{90140000-002A-0000-1000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version: - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version: - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM-x32\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version: - Microsoft)
VIA Platform Device Manager (HKLM-x32\...\InstallShield_{20D4A895-748C-4D88-871C-FDB1695B0169}) (Version: 1.39 - VIA Technologies, Inc.)
VLC media player 2.1.2 (HKLM-x32\...\VLC media player) (Version: 2.1.2 - VideoLAN)
WampServer 2.5 (HKLM-x32\...\WampServer 2_is1) (Version: - Hervé Leclerc (HeL))
Windows Live Communications Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3528.0331 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3528.0331 - Microsoft Corporation) Hidden
WinRAR 5.10 (64-bit) (HKLM\...\WinRAR archiver) (Version: 5.10.0 - win.rar GmbH)

========================= Memory info: ===================================
Percentage of memory in use: 26%
Total physical RAM: 8173.53 MB
Available physical RAM: 6041.27 MB
Total Pagefile: 9453.53 MB
Available Pagefile: 6734.54 MB
Total Virtual: 4095.88 MB
Available Virtual: 3972.89 MB

========================= Partitions: =====================================
1 Drive c: () (Fixed) (Total:931.17 GB) (Free:858.91 GB) NTFS
2 Drive d: (AOA) (CDROM) (Total:0.51 GB) (Free:0 GB) CDFS

========================= Users: ========================================
User accounts for \\ETHANSPC

Administrator Guest pickl_000
**** End of log ****

And here is the screenshot: http://speccy.piriform.com/results/iIRV4gXDWNE45u06YAG7wrK


Edited by hamluis, 05 November 2014 - 12:45 PM.
Removed formatting - Hamluis.


#4 hamluis

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Posted 05 November 2014 - 01:25 PM

Description: A corruption was discovered in the file system structure on volume ??.  A corruption was found in a file system index structure. The file reference number is 0x1000000000e83. The name of the file is "\Windows\System32". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

 

Above is the only thing I would be concerned about, although I must admit that I'm not familiar at all with Win 8.  IMO, there is nothing in the data submitted to make me think that this is a hardware issue...damaged file structures are NOT hardware issues unless there is a correlation with hard drive problems...I don't see that.

 

Leaving topic in Internal Hardware for the time being, maybe the other members here can offer suggestions.

 

Louis






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