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Replicating Google Chome processes


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11 replies to this topic

#1 Itchy_Fleabite

Itchy_Fleabite

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Posted 31 October 2014 - 12:14 PM

Hello,

 

 

I have read of similar problems on this site. I have multiple Google Chrome processes running and they re-appear if I end them.

It asks if I want to stop "Qfgfslvzoynf.exe" which sounds like a randomly generated filename. From what I have heard on this site, this is a backdoor Trojan and there is some doubt if it can be reliably cleaned. Reformatting and re-installing is an option for me but I would like to know the best practice for doing this so I don't just put it back on when I transfer my files, address books and whatnot. I have no idea how I got it and would be interested in any practices or applications that can keep me from re-acquiring it.

 

Thanks,

 

Paul



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#2 Broni

Broni

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  • Gender:Male
  • Location:Daly City, CA
  • Local time:12:13 AM

Posted 31 October 2014 - 04:00 PM

Welcome aboard p22002758.gif

 

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Itchy_Fleabite

Itchy_Fleabite
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  • Members
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  • Local time:12:13 AM

Posted 31 October 2014 - 06:12 PM

Here are the results from the programs you asked me to run. At the end of your instructions, you say; "do not add spoilers"

I don't know what that means and hope I haven't added any.

 

Paul

 

 Results of screen317's Security Check version 0.99.89 
 Windows 7 Service Pack 1 x64 (UAC is disabled!) 
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
Microsoft Security Essentials  
 Antivirus up to date! 
`````````Anti-malware/Other Utilities Check:`````````
 Java 7 Update 67 
 Adobe Reader 9 Adobe Reader out of Date!
````````Process Check: objlist.exe by Laurent```````` 
 Microsoft Security Essentials MSMpEng.exe
 Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````

 

 

Farbar Service Scanner Version: 21-07-2014
Ran by Odin (administrator) on 31-10-2014 at 15:12:35
Running from "C:\Users\Odin\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.

Windows Firewall:
=============

Firewall Disabled Policy:
==================

System Restore:
============

System Restore Disabled Policy:
========================

Action Center:
============

Windows Update:
============

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.

Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1

Other Services:
==============

File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed

**** End of log ****

 

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Odin (administrator) on 31-10-2014 at 15:15:15
Running from "C:\Users\Odin\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

 

========================= IP Configuration: ================================

Realtek PCIe GBE Family Controller = Local Area Connection (Connected)
Realtek PCIe GBE Family Controller = Local Area Connection 2 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

 

Windows IP Configuration

   Host Name . . . . . . . . . . . . : Odin-PC
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No
   DNS Suffix Search List. . . . . . : netgear.com

Ethernet adapter Local Area Connection 2:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller #2
   Physical Address. . . . . . . . . : 00-1F-BC-09-45-8E
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . : netgear.com
   Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
   Physical Address. . . . . . . . . : 00-1F-BC-09-45-8D
   DHCP Enabled. . . . . . . . . . . : Yes
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::4df8:edf:c843:714a%10(Preferred)
   IPv4 Address. . . . . . . . . . . : 192.168.254.35(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Lease Obtained. . . . . . . . . . : Friday, October 31, 2014 5:33:42 AM
   Lease Expires . . . . . . . . . . : Saturday, November 01, 2014 5:33:41 AM
   Default Gateway . . . . . . . . . : 192.168.254.254
   DHCP Server . . . . . . . . . . . : 192.168.254.254
   DHCPv6 IAID . . . . . . . . . . . : 234889148
   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1A-9A-C0-AA-00-1F-BC-09-45-8D
   DNS Servers . . . . . . . . . . . : 192.168.254.254
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.netgear.com:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . : netgear.com
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1467:1421:3f57:1dc(Preferred)
   Link-local IPv6 Address . . . . . : fe80::1467:1421:3f57:1dc%13(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{7C0B8179-832B-44A0-BC0C-D01FA3E37225}:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
Server:  dslrouter.netgear.com
Address:  192.168.254.254

Name:    google.com
Addresses:  2607:f8b0:4005:802::1000
   74.125.239.129
   74.125.239.135
   74.125.239.136
   74.125.239.134
   74.125.239.131
   74.125.239.142
   74.125.239.133
   74.125.239.137
   74.125.239.132
   74.125.239.130
   74.125.239.128

Pinging google.com [74.125.239.128] with 32 bytes of data:
Reply from 74.125.239.128: bytes=32 time=79ms TTL=56
Reply from 74.125.239.128: bytes=32 time=46ms TTL=56

Ping statistics for 74.125.239.128:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 46ms, Maximum = 79ms, Average = 62ms
Server:  dslrouter.netgear.com
Address:  192.168.254.254

Name:    yahoo.com
Addresses:  98.139.183.24
   98.138.253.109
   206.190.36.45

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:
Reply from 206.190.36.45: bytes=32 time=65ms TTL=50
Reply from 206.190.36.45: bytes=32 time=68ms TTL=50

Ping statistics for 206.190.36.45:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 65ms, Maximum = 68ms, Average = 66ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
 12...00 1f bc 09 45 8e ......Realtek PCIe GBE Family Controller #2
 10...00 1f bc 09 45 8d ......Realtek PCIe GBE Family Controller
  1...........................Software Loopback Interface 1
 11...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter
 13...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
 14...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0  192.168.254.254   192.168.254.35     10
        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306
        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306
  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306
    192.168.254.0    255.255.255.0         On-link    192.168.254.35    266
   192.168.254.35  255.255.255.255         On-link    192.168.254.35    266
  192.168.254.255  255.255.255.255         On-link    192.168.254.35    266
        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306
        224.0.0.0        240.0.0.0         On-link    192.168.254.35    266
  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306
  255.255.255.255  255.255.255.255         On-link    192.168.254.35    266
===========================================================================
Persistent Routes:
  None

IPv6 Route Table
===========================================================================
Active Routes:
 If Metric Network Destination      Gateway
 13     58 ::/0                     On-link
  1    306 ::1/128                  On-link
 13     58 2001::/32                On-link
 13    306 2001:0:9d38:6ab8:1467:1421:3f57:1dc/128
                                    On-link
 10    266 fe80::/64                On-link
 13    306 fe80::/64                On-link
 13    306 fe80::1467:1421:3f57:1dc/128
                                    On-link
 10    266 fe80::4df8:edf:c843:714a/128
                                    On-link
  1    306 ff00::/8                 On-link
 13    306 ff00::/8                 On-link
 10    266 ff00::/8                 On-link
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 06 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145648] (Microsoft Corp.)
Catalog5 07 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [121704] (Apple Inc.)
Catalog5 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 09 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 06 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171760] (Microsoft Corp.)
x64-Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [132968] (Apple Inc.)
x64-Catalog5 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 09 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/31/2014 03:02:58 PM) (Source: Application Error) (User: )
Description: Faulting application name: IEXPLORE.EXE, version: 11.0.9600.17344, time stamp: 0x541b6f63
Faulting module name: AcroIEFavClient.dll, version: 9.0.0.332, time stamp: 0x4850b74d
Exception code: 0xc0000005
Fault offset: 0x00014465
Faulting process id: 0xf358
Faulting application start time: 0xIEXPLORE.EXE0
Faulting application path: IEXPLORE.EXE1
Faulting module path: IEXPLORE.EXE2
Report Id: IEXPLORE.EXE3

Error: (10/30/2014 01:16:46 PM) (Source: Application Error) (User: )
Description: Faulting application name: Qfgfslvzoynf.exe, version: 36.0.1985.143, time stamp: 0x53e2e515
Faulting module name: auehhvqug.dll, version: 7.0.4.453, time stamp: 0x5450ce2a
Exception code: 0xc0000005
Fault offset: 0x0001586b
Faulting process id: 0x1498
Faulting application start time: 0xQfgfslvzoynf.exe0
Faulting application path: Qfgfslvzoynf.exe1
Faulting module path: Qfgfslvzoynf.exe2
Report Id: Qfgfslvzoynf.exe3

Error: (10/27/2014 06:47:16 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17344 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: a44

Start Time: 01cff250941fe14f

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (10/27/2014 05:09:35 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17344 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1a20

Start Time: 01cff24289007fce

Termination Time: 31

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (10/27/2014 05:02:59 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17344 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1214

Start Time: 01cff24258b052e2

Termination Time: 32

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (10/27/2014 05:01:11 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17344 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: c04

Start Time: 01cff2420d556245

Termination Time: 34

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (10/27/2014 04:59:32 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17344 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 2870

Start Time: 01cff241af33ae40

Termination Time: 31

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (10/27/2014 04:56:54 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17344 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: dbc

Start Time: 01cff23deb614579

Termination Time: 41

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (10/27/2014 04:29:57 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17344 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1584

Start Time: 01cff23dc348ca94

Termination Time: 28

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

Error: (10/27/2014 04:19:56 PM) (Source: Application Hang) (User: )
Description: The program IEXPLORE.EXE version 11.0.9600.17344 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1628

Start Time: 01cff23c721395dd

Termination Time: 0

Application Path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE

Report Id:

System errors:
=============
Error: (10/22/2014 07:35:30 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer LAPTOP
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{8E63CF74-AE27-43DB-B098-11BD7C86D4D0}.
The master browser is stopping or an election is being forced.

Error: (10/19/2014 08:54:57 PM) (Source: bowser) (User: )
Description: The master browser has received a server announcement from the computer LAPTOP
that believes that it is the master browser for the domain on transport NetBT_Tcpip_{8E63CF74-AE27-43DB-B098-11BD7C86D4D0}.
The master browser is stopping or an election is being forced.

Error: (10/15/2014 07:29:50 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Windows 7 for x64-based Systems (KB2952664).

Error: (10/10/2014 07:38:35 AM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

 New Signature Version:

 Previous Signature Version: 1.185.2728.0

 Update Source: %NT AUTHORITY59

 Update Stage: 4.6.0305.00

 Source Path: 4.6.0305.01

 Signature Type: %NT AUTHORITY602

 Update Type: %NT AUTHORITY604

 User: NT AUTHORITY\SYSTEM

 Current Engine Version: %NT AUTHORITY605

 Previous Engine Version: %NT AUTHORITY606

 Error code: %NT AUTHORITY607

 Error description: %NT AUTHORITY608

Error: (09/27/2014 01:47:04 PM) (Source: Service Control Manager) (User: )
Description: The Steam Client Service service failed to start due to the following error:
%%1053

Error: (09/27/2014 01:47:04 PM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to connect.

Error: (09/07/2014 06:41:56 AM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR3.

Error: (09/06/2014 07:21:27 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (09/06/2014 07:21:27 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (09/06/2014 07:21:26 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Microsoft Office Sessions:
=========================
Error: (05/16/2014 05:50:17 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 6, Application Name: Microsoft Office Outlook, Application Version: 12.0.6691.5000, Microsoft Office Version: 12.0.6612.1000. This session lasted 75 seconds with 60 seconds of active time.  This session ended with a crash.

 

=========================== Installed Programs ============================
Adobe Acrobat 9 Pro (HKLM-x32\...\{AC76BA86-1033-0000-7760-000000000004}{AC76BA86-1033-0000-7760-000000000004}) (Version: 9.0.0 - Adobe Systems)
Adobe Acrobat 9 Pro (x32 Version: 9.0.0 - Adobe Systems) Hidden
Adobe Flash Player 14 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 14.0.0.145 - Adobe Systems Incorporated)
Adobe Reader 64-bit fixes (HKLM\...\{6D80AAE7-FF65-4950-B1CA-3A7EA4995574}_is1) (Version:  - Leo Davidson / Pretentious Name)
Adobe Reader 9.5.5 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A95000000001}) (Version: 9.5.5 - Adobe Systems Incorporated)
Age of Empires II: HD Edition (HKLM-x32\...\Steam App 221380) (Version:  - Hidden Path Entertainment, Ensemble Studios)
BioShock (HKLM-x32\...\Steam App 7670) (Version:  - 2K Boston)
BioShock 2 (HKLM-x32\...\Steam App 8850) (Version:  - 2K Marin)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
calibre (HKLM-x32\...\{D0940326-79BF-4D05-98CA-ED208661D34B}) (Version: 1.19.0 - Kovid Goyal)
Company of Heroes - FAKEMSI (x32 Version: 2.0.0.0 - THQ Inc.) Hidden
Company of Heroes (HKLM-x32\...\Company of Heroes) (Version: 2.602.0 - THQ Inc.)
Counter-Strike: Source (HKLM-x32\...\Steam App 240) (Version:  - Valve)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Endless Space (HKLM-x32\...\Steam App 208140) (Version:  - AMPLITUDE Studios)
EPSON Artisan 837 Series Printer Uninstall (HKLM\...\EPSON Artisan 837 Series) (Version:  - SEIKO EPSON Corporation)
GeForce Experience NvStream Client Components (Version: 1.6.28 - NVIDIA Corporation) Hidden
Java 7 Update 45 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86417045FF}) (Version: 7.0.450 - Oracle)
Java 7 Update 67 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217067FF}) (Version: 7.0.670 - Oracle)
Java Auto Updater (x32 Version: 2.1.67.1 - Oracle, Inc.) Hidden
Junk Mail filter update (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
KB905474 (1.5.708) (HKLM-x32\...\WGA + OGA Patch_is1) (Version:  - )
LG United Mobile Drivers (HKLM-x32\...\{55031CEF-CE75-4A5C-8DEA-60577820529B}) (Version: 3.10.1.0 - LG Electronics)
marvell 91xx driver (HKLM-x32\...\MagniDriver) (Version: 1.0.0.1034 - Marvell)
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2003 Web Components (HKLM-x32\...\{90120000-00A4-0409-0000-0000000FF1CE}) (Version: 12.0.6213.1000 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)
Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2007 (HKLM-x32\...\PROPLUS) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden
Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual Basic for Applications 7.1 (x64) (Version: 7.1.00.00 - Microsoft Corporation) Hidden
Microsoft Visual Basic for Applications 7.1 (x64) English (Version: 7.1.0.0 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{7299052b-02a4-4627-81f2-1818da5d550d}) (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.60610 (HKLM-x32\...\{a1909659-0a08-4554-8af1-2175904903a1}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.60610 (HKLM-x32\...\{95716cce-fc71-413f-8ad5-56c2892d4b3a}) (Version: 11.0.60610.1 - Microsoft Corporation)
Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.60610 (Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.60610 (x32 Version: 11.0.60610 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU (HKLM\...\Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU) (Version:  - Microsoft Corporation)
Microsoft Visual Studio 2005 Remote Debugger Light (x64) - ENU (Version: 8.0.52572 - Microsoft Corporation) Hidden
Microsoft Visual Studio 2005 Tools for Applications - ENU (HKLM-x32\...\Microsoft Visual Studio 2005 Tools for Applications - ENU) (Version:  - Microsoft Corporation)
Microsoft Visual Studio 2005 Tools for Applications - ENU (x32 Version: 8.0.50727.146 - Microsoft Corporation) Hidden
Movie Maker (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT110 (x32 Version: 16.4.1108.0727 - Microsoft) Hidden
MSVCRT110_amd64 (Version: 16.4.1109.0912 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
NEC Electronics USB 3.0 Host Controller Driver (HKLM-x32\...\InstallShield_{D7BF9739-8A68-4335-BBEE-37752AD9E86B}) (Version: 1.0.19.0 - NEC Electronics Corporation)
NEC Electronics USB 3.0 Host Controller Driver (x32 Version: 1.0.19.0 - NEC Electronics Corporation) Hidden
NVIDIA 3D Vision Controller Driver 334.89 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.NVIRUSB) (Version: 334.89 - NVIDIA Corporation)
NVIDIA 3D Vision Driver 334.89 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.3DVision) (Version: 334.89 - NVIDIA Corporation)
NVIDIA Control Panel 334.89 (Version: 334.89 - NVIDIA Corporation) Hidden
NVIDIA Display Control Panel (HKLM\...\NVIDIA Display Control Panel) (Version: 6.14.12.5896 - NVIDIA Corporation)
NVIDIA GeForce Experience 1.8.2.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.GFExperience) (Version: 1.8.2.1 - NVIDIA Corporation)
NVIDIA Graphics Driver 334.89 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.Driver) (Version: 334.89 - NVIDIA Corporation)
NVIDIA HD Audio Driver 1.3.30.1 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_HDAudio.Driver) (Version: 1.3.30.1 - NVIDIA Corporation)
NVIDIA Install Application (Version: 2.1002.147.1067 - NVIDIA Corporation) Hidden
NVIDIA LED Visualizer 1.0 (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA Network Service (Version: 1.0 - NVIDIA Corporation) Hidden
NVIDIA PhysX (x32 Version: 9.13.1220 - NVIDIA Corporation) Hidden
NVIDIA PhysX System Software 9.13.1220 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_Display.PhysX) (Version: 9.13.1220 - NVIDIA Corporation)
NVIDIA ShadowPlay 11.10.13 (Version: 11.10.13 - NVIDIA Corporation) Hidden
NVIDIA Stereoscopic 3D Driver (x32 Version: 7.17.13.3489 - NVIDIA Corporation) Hidden
NVIDIA Update 11.10.13 (Version: 11.10.13 - NVIDIA Corporation) Hidden
NVIDIA Update Core (Version: 11.10.13 - NVIDIA Corporation) Hidden
NVIDIA Virtual Audio 1.2.20 (HKLM\...\{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8}_VirtualAudio.Driver) (Version: 1.2.20 - NVIDIA Corporation)
Photo Gallery (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Realtek Ethernet Controller Driver For Windows 7 (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 7.12.1218.2009 - Realtek)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6043 - Realtek Semiconductor Corp.)
SHIELD Streaming (Version: 1.7.321 - NVIDIA Corporation) Hidden
SolidWorks 2013 x64 Edition SP03 (HKLM-x32\...\SolidWorks Installation Manager 20130-40300-1100-100) (Version: 21.3.0.60 - SolidWorks Corporation)
SolidWorks 2013 x64 Edition SP03 (Version: 21.130.60 - SolidWorks) Hidden
SolidWorks eDrawings 2013 x64 Edition SP03 (Version: 13.3.111 - Dassault Systèmes SolidWorks Corp) Hidden
SolidWorks Explorer 2013 SP03 x64 Edition (Version: 21.30.60 - SolidWorks Corporation) Hidden
Sorian AI Mod 2.1.2 (HKLM-x32\...\Sorian AI Mod_is1) (Version:  - )
Steam (HKLM-x32\...\Steam) (Version:  - Valve Corporation)
Supreme Commander: Forged Alliance (HKLM-x32\...\Steam App 9420) (Version:  - Gas Powered Games)
TK Solver 4.0 (HKLM-x32\...\TK Solver 4.0) (Version:  - )
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)
Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_PROPLUS_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)
Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)
Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)
Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899475) 32-Bit Edition (HKLM-x32\...\{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{23AE87D8-AB2F-4539-935C-442BC976F469}) (Version:  - Microsoft)
Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)
Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)
Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)
Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)
VirtualCloneDrive (HKLM-x32\...\VirtualCloneDrive) (Version: 5.4.7.0 - Elaborate Bytes)
VLC media player 1.1.5 (HKLM-x32\...\VLC media player) (Version: 1.1.5 - VideoLAN)
Windows Live Communications Platform (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 16.4.3522.0110 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4311.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 16.4.3522.0110 - Microsoft Corporation) Hidden

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 48%
Total physical RAM: 4087.17 MB
Available physical RAM: 2086.52 MB
Total Pagefile: 8172.52 MB
Available Pagefile: 4728.45 MB
Total Virtual: 4095.88 MB
Available Virtual: 3981.86 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:1862.92 GB) (Free:1690.63 GB) NTFS

========================= Users: ========================================

User accounts for \\ODIN-PC

Administrator            Guest                    Odin                    

========================= Restore Points ==================================

28-09-2014 15:16:48 Windows Update
01-10-2014 13:49:21 Windows Update
04-10-2014 14:43:02 Windows Update
09-10-2014 13:35:32 Windows Update
12-10-2014 20:16:22 Windows Update
16-10-2014 01:45:25 Windows Update
19-10-2014 14:50:03 Windows Update
23-10-2014 16:53:54 Windows Update
28-10-2014 13:38:47 Windows Update

**** End of log ****

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 10/31/2014
Scan Time: 3:24:10 PM
Logfile: MWB log 10-31-14.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.10.31.12
Rootkit Database: v2014.10.22.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Odin

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 358516
Time Elapsed: 8 min, 46 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 4
Trojan.Agent, C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll, Delete-on-Reboot, [78d0d843cfad4bebc275438fb64da45c],
Trojan.Agent, C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll, Delete-on-Reboot, [78d0d843cfad4bebc275438fb64da45c],
Trojan.Agent, C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll, Delete-on-Reboot, [78d0d843cfad4bebc275438fb64da45c],
Trojan.Agent, C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll, Delete-on-Reboot, [78d0d843cfad4bebc275438fb64da45c],

Registry Keys: 0
(No malicious items detected)

Registry Values: 1
Trojan.Agent, HKU\S-1-5-21-3682768119-1734060251-2923476339-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|auehhvqug, regsvr32.exe /s "C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll", Quarantined, [78d0d843cfad4bebc275438fb64da45c]

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
Trojan.Agent, C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll, Delete-on-Reboot, [78d0d843cfad4bebc275438fb64da45c],

Physical Sectors: 0
(No malicious items detected)

(end)

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.10.31.12

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17358
Odin :: ODIN-PC [administrator]

10/31/2014 3:44:43 PM
mbar-log-2014-10-31 (15-44-43).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 359824
Time elapsed: 8 minute(s), 59 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17358

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 3.051000 GHz
Memory total: 4285706240, free: 2116071424

Downloaded database version: v2014.10.31.12
Downloaded database version: v2014.10.22.01
Initializing...
======================
Done!
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: 6A7DD7D6

Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 206848  Numsec = 3906820096

    Partition 2 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 2000398934016 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-3907009168-3907029168)...
Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-0-2048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

 

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
 http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 10/31/2014 03:55:14 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

 * No malware services found to stop.

Checking for processes to terminate:

 * No malware processes found to kill.

Checking Registry for malware related settings:

 * No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

 * Windows Firewall Disabled

   [HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
   "EnableFirewall" = dword:00000000

Checking Windows Service Integrity:

 * No issues found.

Searching for Missing Digital Signatures:

 * No issues found.

Checking HOSTS File:

 * No issues found.

Program finished at: 10/31/2014 03:55:25 PM
Execution time: 0 hours(s), 0 minute(s), and 10 seconds(s)



#4 Broni

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Posted 31 October 2014 - 06:20 PM

Please re-run MBAM one more time and post fresh log.


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#5 Itchy_Fleabite

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Posted 31 October 2014 - 07:00 PM

Here is the log for the re-run of Mbam.

 

Paul

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 10/31/2014
Scan Time: 3:24:10 PM
Logfile: MWB log 10-31-14-2.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.10.31.12
Rootkit Database: v2014.10.22.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Odin

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 358516
Time Elapsed: 8 min, 46 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 4
Trojan.Agent, C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll, Delete-on-Reboot, [78d0d843cfad4bebc275438fb64da45c],
Trojan.Agent, C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll, Delete-on-Reboot, [78d0d843cfad4bebc275438fb64da45c],
Trojan.Agent, C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll, Delete-on-Reboot, [78d0d843cfad4bebc275438fb64da45c],
Trojan.Agent, C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll, Delete-on-Reboot, [78d0d843cfad4bebc275438fb64da45c],

Registry Keys: 0
(No malicious items detected)

Registry Values: 1
Trojan.Agent, HKU\S-1-5-21-3682768119-1734060251-2923476339-1001-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|auehhvqug, regsvr32.exe /s "C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll", Quarantined, [78d0d843cfad4bebc275438fb64da45c]

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 1
Trojan.Agent, C:\Users\Odin\AppData\Local\DassaultSystemes\auehhvqug.dll, Delete-on-Reboot, [78d0d843cfad4bebc275438fb64da45c],

Physical Sectors: 0
(No malicious items detected)

(end)



#6 Broni

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Posted 31 October 2014 - 07:35 PM

This is the very same log you posted before:

 

Scan Date: 10/31/2014
Scan Time: 3:24:10 PM


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#7 Itchy_Fleabite

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Posted 31 October 2014 - 07:53 PM

Sorry, my error.

 

How about this one?

 

Paul

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 10/31/2014
Scan Time: 4:49:33 PM
Logfile: dh.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.10.31.12
Rootkit Database: v2014.10.22.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Odin

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 357125
Time Elapsed: 7 min, 40 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)

(end)



#8 Broni

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Posted 31 October 2014 - 08:18 PM

Good :)

 

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


Edited by Broni, 31 October 2014 - 08:18 PM.

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#9 Itchy_Fleabite

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Posted 31 October 2014 - 10:22 PM

Here is the log for the eset scan

 

Paul

 

C:\Users\All Users\InstallMate\{EF37CB29-56F4-4B35-A9DE-1ED634D4E9DF}\Custom.dll Win32/InstalleRex.M potentially unwanted application 
C:\ProgramData\InstallMate\{EF37CB29-56F4-4B35-A9DE-1ED634D4E9DF}\Custom.dll Win32/InstalleRex.M potentially unwanted application deleted - quarantined
C:\Users\Odin\Desktop\dt\Virus Removal Tools\ccsetup320.exe Win32/Bundled.Toolbar.Google.E potentially unsafe application deleted - quarantined



#10 Broni

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Posted 01 November 2014 - 07:17 PM

How is computer doing?

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

 

p22002970.gif Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.


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#11 Itchy_Fleabite

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Posted 01 November 2014 - 08:27 PM

I seem to have my mean graphics machine back.

 

No more hangs in I.E., My desktop icons no longer flutter, the mouse doesn't jitter and the memory usage is back down where it belongs.  Thank You!

 

But, I am a babe when it comes to these nasty little ^%%s who screw with OP's computers...So the question for you is; "How's my computer doing?"

 

I will update Adobe Reader and Java as you suggest. I turned off Adobe's auto updater awhile back when it did not have the option to opt out of the Chrome and Yahoo stuff. I see they changed that.

 

Thank you so much.

 

Paul



#12 Broni

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Posted 01 November 2014 - 08:38 PM

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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