This is my first time posting here so I'm really sorry if I mess up. I've saved computers using your tutorials before, but this is the first time I haven't found what I needed to help.
For a bit of background I'm running windows 8 on an HP elitebook.
I have malwarebytes and panda antivirus installed.
Right now I'm stumped because I can't seem to tell what I have going wrong. Initially I noticed I had adware installed ("gosave") and took steps to remove it, and now the ads are not showing but I am blocked from downloading any programs or running any program other than firefox. When I try to run anything else, I get a "class not registered" message. I can't download any other antiviruses to try, and I can't boot in safe mode because I am blocked from opening any settings panels. When I look to open the advanced startup settings via the search bar, I get a message that they do not recognize the file type, and if I choose to open the app store to look for a way to run it I get the same "class not registered" message.
This has stopped me from downloading and running any loggers as well.
What should my next steps be?
Thank you so much for the time!!!