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#1 Rawr11


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Posted 13 June 2006 - 06:36 PM


I've been having trouble with Pop-Ups recently. Every 5 minutes or so a new Pop-Up will appear, interupting my gliding. To clarify, i don't think i explained it well, it won't only pop-up a new window if i have none open, but if i have a firefox/IE window open, it'll change from my current website, to some advertising site. It isn't always the same site either, but various ones.

Heres a screenshot example: http://img49.imageshack.us/img49/3184/popup2vv.jpg

I'm asking here because you all are all extremely technological-savvy people, and i'm hoping I can get a good response. Sorry if this is the incorrect forum.

I've tried using: Adaware SE Personal, Spybot: Search and Destroy, Norton AntiVirus, and PopUp Stopper Free Edition. None of those worked. They found a few errors, and fixed them, but it didn't solve my problem.

So I downloaded two more: STOPzilla, and Spyware Doctor. They both identified more errors, however It costs quite a bit of money before it will remove them (which I didn't know when I downloaded them). I finally decided to shell out the cash for STOPzilla, which still did not fix my problem.

I'm pretty worried, and want to get this stuff off my computer quickly, without re-installing windows though.

If anyone could help, i'd be extremely grateful.

Thank you.

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#2 Albert Frankenstein

Albert Frankenstein

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Posted 13 June 2006 - 07:54 PM

Before shelling out any more money I would suggest using the advice of the experts in the HiJackThis forum here at Bleeping Computer (for free I might add).

First: Read the Preparation Guide found HERE. It is very important that you follow ALL of the instructions found within. (There are many important steps in this guide that may clean your computer.)

Second: Post your system information along with a brief description of the problems you are having, and your HJT log in the HJT forum found HERE.

NOTE: Please, after you post your HJT log DO NOT make another post in the HJT forum until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post there will be 1 reply. The team member glancing over the replies might think someone is already helping you out and will not respond. So, just make your post and let it sit there until a team member responds. The volunteers who work that forum are very busy, so please be patient and wait. It can sometimes take a few days for a response. If after 5 days you still have gotten no response, then post a link to your HJT log HERE.

Third: If, after finishing your work with the folks at the HJT forum you have issues with Windows related to the removal of the infection, then come to the other forums and let us help you get your computer back to normal.

You are in good hands! Good luck!

Currently home chillin' with the fam and my two dogs!

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