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Desperate help needed.


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3 replies to this topic

#1 anne1957

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Posted 30 October 2014 - 02:04 PM

Hi, Im new to the forum. My laptop is a right mess, and I am a novice. I downloaded jzip, after it had downloaded this big red sign came on asking if i really wanted to go there, before I could do anything it went. I had sweet page, has far as I know I have now got rid of this. I want to uninstall jzip, it has put a lot of things into folders, I have looked at how to uninstall jzip, followed the information, but can't find it at all. My computer is running slow, becomes unresponsive, and my desktop is now cluttered with different things, I also keep getting the message, fatal no language found. I have spyhunter,malwareby,AVG pc tuneup, AVG1-click maintenance,SmartPCFixer, McAfee security, AVG AntiVirus the trial 1, this one says I have about 200 bad viruses, but with it being a trial, you can't remove them until you pay for it. I also want help on the cluttered desktop, meaning I want them, but don't want them on the desktop. I hope all this makes sense. Thanks in advance.



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#2 Willy22

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Posted 30 October 2014 - 02:21 PM

Run all the following programs:

- AdwCleaner

http://www.bleepingcomputer.com/download/adwcleaner/

- JRT

http://www.bleepingcomputer.com/download/junkware-removal-tool/

- Malwarebytes

http://www.bleepingcomputer.com/download/malwarebytes-anti-malware/



#3 anne1957

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Posted 30 October 2014 - 06:53 PM

Thanks for the advice, I have downloaded them and will try them, I'll let you know how I get on.



#4 anne1957

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Posted 05 November 2014 - 05:20 AM

It does seem to have made a difference, it's responding better, and is more faster. Thank you :thumbup2:  






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