Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Hanging at Windows XP Logo Screen - Black Safe Mode


  • Please log in to reply
4 replies to this topic

#1 MangoPeach

MangoPeach

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:NJ
  • Local time:02:57 PM

Posted 30 October 2014 - 01:34 PM

Hey everyone!

Sorry if I'm posting in the wrong place - not sure what exactly is wrong!

So my computer was working - I was playing a game when the system just froze up. I manually restarted and once I got to the Windows XP logo screen (where the blue dots go running across in that little bar underneath), the computer just stayed on that screen no matter how long I waited. I've restarted several times and still keep getting stuck on that screen.

I tried going into safe mode to see if I could maybe do a system restore or just look to see if I could figure out what's wrong, but all I get is a black screen with "safe mode" in all four corners of the screen and my mouse cursor. Same thing when I try to go into VGA mode.

I'm wondering if my video card died? The computer runs fine if I'm just doing normal things like watching a movie or just surfing the Internet. However, I'll play a game and often times it'll do the freeze-up thing and I'll have to restart. But every time that has happened, the computer started back up normally - until now. Any help would be appreciated. Thanks so much!



BC AdBot (Login to Remove)

 


#2 ElfBane

ElfBane

  • Members
  • 775 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:02:57 PM

Posted 31 October 2014 - 05:51 AM

Do a WinXP Repair install. It repairs critical files and does not erase personal data. Go here ... http://michaelstevenstech.com/XPrepairinstall.htm .



#3 MangoPeach

MangoPeach
  • Topic Starter

  • Members
  • 2 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:NJ
  • Local time:02:57 PM

Posted 31 October 2014 - 01:37 PM

Thanks for the reply, ElfBane!

 

I unfortunately didn't have the option to "repair" when I put in my Windows CD - I'm assuming because it's a "recovery" CD that came with my computer, and not an actual Windows XP CD. So I followed the instructions on the page of the link you sent me, regarding the recovery console and doing "bootcfg" - and it hasn't worked. I'm still hanging at the XP screen.

 

Is there anything else I can try before having to resort to a clean install of XP?



#4 ElfBane

ElfBane

  • Members
  • 775 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:Florida
  • Local time:02:57 PM

Posted 31 October 2014 - 03:02 PM

This may work for you ... http://briteccomputers.co.uk/posts/bootable-recovery-console-iso-image-by-britec-2/ .

DL it and burn it to a CD or FD. Then boot it up.



#5 hamluis

hamluis

    Moderator


  • Moderator
  • 56,561 posts
  • ONLINE
  •  
  • Gender:Male
  • Location:Killeen, TX
  • Local time:12:57 PM

Posted 01 November 2014 - 09:50 AM

I would remove the hard drive...attach it to another system as a secondary drive...and run the chkdsk /r command on it.

 

Louis






0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users