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Need help removing dllhost.exe *32 com surrogate


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#1 steve5125

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Posted 30 October 2014 - 10:49 AM

Noticed today that when connecting to the internet, within a few minutes 5-10 new applications start all with same name and description  dllhost.exe *32  ,   com surrogate.  This is taking up most of processor resources.  Looks like a bug but McAfee and Malwarebytes do not find it.  Have downloaded Farbar Recovery Scan tool, Farbor Combo Fix, and Farbar Service Scanner but need some tech help before proceeding. 

THANKS!



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#2 Animal

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Posted 30 October 2014 - 10:52 AM

Please follow the instructions in ==>This Guide<==.

Once the proper logs are created, then make a NEW TOPIC and post it ==>HERE<== Please include the link to this topic in your new topic and a description of your computer issues and what you have done to resolve them.

If you can produce at least some of the logs, then please create the new topic and explain what happens when you try to create the log(s) that you couldn't get. If you cannot produce any of the logs, then still post the topic and explain that you followed the Prep. Guide, were unable to create the logs, and describe what happens when you try to create the logs.

Once you have created the new topic, please reply back here with a link to the new topic. Thank you for choosing Bleeping Computer as your malware assistance resource.

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#3 steve5125

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Posted 31 October 2014 - 06:52 AM

Log files created in this new post:  "DLLHOST.EXE *32   Com Surrogate problem"

Thanks!



#4 Animal

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Posted 31 October 2014 - 08:45 AM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/554106/dllhostexe-32-com-surrogate-problem/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

If HelpBot replies to your topic, PLEASE follow Step One so it will report your topic to the team members.

To avoid confusion, I am closing this topic. Good luck with your log.

The Internet is so big, so powerful and pointless that for some people it is a complete substitute for life.
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A learning experience is one of those things that say, "You know that thing you just did? Don't do that." Douglas Adams (1952-2001)


"Imagination is more important than knowledge. Knowledge is limited. Imagination circles the world." Albert Einstein (1879-1955)


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