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MyPCInternetProvider Virus?


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33 replies to this topic

#1 Jena054

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Posted 29 October 2014 - 04:45 PM

I have run my Antivirus, Ad-Aware, SpyBot and Malewarebytes and am still getting pop-ups stating that my internet provider wants me to call this number and have them access my computer to fix my firewall etc etc. It seems to only do this on google chrome (using IE8right now because getting onto the site; every time I clicked a new link another pop up came on) tried isolating and scanning just the chrome file and nothing comes up. It's to the point that if a pop up comes up I have to use the task manager to close out the window and even that takes forever to start up, click to It and shut it down. I've also tried system restore; but the computer is showing that I have no restore points for anything past last week? And when I chose one of those dates; it told me the files were not present; blue screened on me (very quickly no error) and windows took 3 tries to boot up for me. Any suggestions would be greatly appreciated. It's running super slow at the moment as well.



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#2 Broni

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Posted 29 October 2014 - 07:48 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.5.1.2522.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

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My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Jena054

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Posted 30 October 2014 - 10:09 AM

 Results of screen317's Security Check version 0.99.89 

 Windows 7 Service Pack 1 x64 (UAC is enabled) 

 Internet Explorer 11 

``````````````Antivirus/Firewall Check:``````````````

 Windows Firewall Enabled! 

Emsisoft Anti-Malware  

Ad-Aware Antivirus     

avast! Antivirus       

 Antivirus up to date!  (On Access scanning disabled!)

`````````Anti-malware/Other Utilities Check:`````````

 MVPS Hosts File 

 Spybot - Search & Destroy

 Java 8 Update 25 

 Java version out of Date!

 Adobe Reader XI 

 Google Chrome 34.0.1847.116 

 Google Chrome 34.0.1847.131 

````````Process Check: objlist.exe by Laurent```````` 

 Spybot Teatimer.exe is disabled!

 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.4.6792.0\AdAwareService.exe

 Lavasoft Ad-Aware Antivirus Ad-Aware Antivirus 11.4.6792.0\AdAwareTray.exe

 Emsisoft Anti-Malware a2service.exe  

 AVAST Software Avast AvastSvc.exe 

 AVAST Software Avast AvastUI.exe 

`````````````````System Health check`````````````````

 Total Fragmentation on Drive C: 0%

````````````````````End of Log``````````````````````

FARBAR FSS

Farbar Service Scanner Version: 21-07-2014

Ran by crm (administrator) on 30-10-2014 at 06:56:52

Running from "C:\Users\crm\Desktop"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

****************************************************************

 

Internet Services:

============

 

Connection Status:

==============

Localhost is accessible.

LAN connected.

Google IP is accessible.

Google.com is accessible.

Yahoo.com is accessible.

 

 

Windows Firewall:

=============

 

Firewall Disabled Policy:

==================

 

 

System Restore:

============

 

System Restore Disabled Policy:

========================

 

 

Action Center:

============

 

 

Windows Update:

============

 

Windows Autoupdate Disabled Policy:

============================

 

 

Windows Defender:

==============

 

Other Services:

==============

 

 

File Check:

========

C:\Windows\System32\nsisvc.dll => File is digitally signed

C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed

C:\Windows\System32\dhcpcore.dll => File is digitally signed

C:\Windows\System32\drivers\afd.sys => File is digitally signed

C:\Windows\System32\drivers\tdx.sys => File is digitally signed

C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed

C:\Windows\System32\dnsrslvr.dll => File is digitally signed

C:\Windows\System32\mpssvc.dll => File is digitally signed

C:\Windows\System32\bfe.dll => File is digitally signed

C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed

C:\Windows\System32\SDRSVC.dll => File is digitally signed

C:\Windows\System32\vssvc.exe => File is digitally signed

C:\Windows\System32\wscsvc.dll => File is digitally signed

C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed

C:\Windows\System32\wuaueng.dll => File is digitally signed

C:\Windows\System32\qmgr.dll => File is digitally signed

C:\Windows\System32\es.dll => File is digitally signed

C:\Windows\System32\cryptsvc.dll => File is digitally signed

C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed

C:\Windows\System32\ipnathlp.dll => File is digitally signed

C:\Windows\System32\iphlpsvc.dll => File is digitally signed

C:\Windows\System32\svchost.exe => File is digitally signed

C:\Windows\System32\rpcss.dll => File is digitally signed

 

 

**** End of log ****



#4 Jena054

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Posted 30 October 2014 - 10:11 AM

MINITOOLBOX RESULTS

MiniToolBox by Farbar  Version: 21-07-2014

Ran by crm (administrator) on 30-10-2014 at 06:59:53

Running from "C:\Users\crm\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7EEHCCK3"

Microsoft Windows 7 Home Premium  Service Pack 1 (X64)

Boot Mode: Normal

***************************************************************************

 

========================= IE Proxy Settings: ==============================

 

Proxy is not enabled.

No Proxy Server is set.

 

========================= FF Proxy Settings: ==============================

 

========================= Hosts content: =================================

 

 

127.0.0.1              www.007guard.com

127.0.0.1              007guard.com

127.0.0.1              008i.com

127.0.0.1              www.008k.com

127.0.0.1              008k.com

127.0.0.1              www.00hq.com

127.0.0.1              00hq.com

127.0.0.1              010402.com

127.0.0.1              www.032439.com

127.0.0.1              032439.com

127.0.0.1              www.0scan.com

127.0.0.1              0scan.com

127.0.0.1              1000gratisproben.com

127.0.0.1              www.1000gratisproben.com

127.0.0.1              1001namen.com

127.0.0.1              www.1001namen.com

127.0.0.1              100888290cs.com

127.0.0.1              www.100888290cs.com

127.0.0.1              www.100sexlinks.com

 

There are 15472 more lines starting with "127.0.0.1"

 

========================= IP Configuration: ================================

 

Atheros AR5B93 Wireless Network Adapter = Wireless Network Connection (Connected)

Broadcom NetLink ™ Gigabit Ethernet = Local Area Connection (Media disconnected)

 

 

# ----------------------------------

# IPv4 Configuration

# ----------------------------------

pushd interface ipv4

 

reset

set global icmpredirects=enabled

 

 

popd

# End of IPv4 configuration

 

 

 

Windows IP Configuration

 

   Host Name . . . . . . . . . . . . : crm-PC

   Primary Dns Suffix  . . . . . . . :

   Node Type . . . . . . . . . . . . : Hybrid

   IP Routing Enabled. . . . . . . . : No

   WINS Proxy Enabled. . . . . . . . : No

 

Wireless LAN adapter Wireless Network Connection:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Atheros AR5B93 Wireless Network Adapter

   Physical Address. . . . . . . . . : 00-17-C4-DC-82-69

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

   Link-local IPv6 Address . . . . . : fe80::1461:60c:cbf:7473%11(Preferred)

   IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)

   Subnet Mask . . . . . . . . . . . : 255.255.255.0

   Lease Obtained. . . . . . . . . . : Thursday, October 30, 2014 1:32:48 AM

   Lease Expires . . . . . . . . . . : Friday, October 31, 2014 1:32:47 AM

   Default Gateway . . . . . . . . . : 192.168.1.1

   DHCP Server . . . . . . . . . . . : 192.168.1.1

   DHCPv6 IAID . . . . . . . . . . . : 301995972

   DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-E2-CC-E2-00-26-2D-7D-C0-B9

   DNS Servers . . . . . . . . . . . : 24.154.1.38

                                       24.154.1.37

   NetBIOS over Tcpip. . . . . . . . : Enabled

 

Ethernet adapter Local Area Connection:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . : zoominternet.net

   Description . . . . . . . . . . . : Broadcom NetLink ™ Gigabit Ethernet

   Physical Address. . . . . . . . . : 00-26-2D-7D-C0-B9

   DHCP Enabled. . . . . . . . . . . : Yes

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter isatap.{EC11A37B-0DA5-4D82-A54E-490123FC15D8}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

 

Tunnel adapter Teredo Tunneling Pseudo-Interface:

 

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

   IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:20a4:2555:b7e8:ef3(Preferred)

   Link-local IPv6 Address . . . . . : fe80::20a4:2555:b7e8:ef3%16(Preferred)

   Default Gateway . . . . . . . . . : ::

   NetBIOS over Tcpip. . . . . . . . : Disabled

 

Tunnel adapter Reusable ISATAP Interface {8BBC2F57-13D7-4AA2-BC17-9EC7F9DB06E1}:

 

   Media State . . . . . . . . . . . : Media disconnected

   Connection-specific DNS Suffix  . :

   Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2

   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0

   DHCP Enabled. . . . . . . . . . . : No

   Autoconfiguration Enabled . . . . : Yes

Server:  dns-6.zoominternet.net

Address:  24.154.1.38

 

Name:    google.com

Addresses:  2607:f8b0:4009:803::100e

                  74.125.225.96

                  74.125.225.103

                  74.125.225.104

                  74.125.225.105

                  74.125.225.98

                  74.125.225.102

                  74.125.225.99

                  74.125.225.100

                  74.125.225.110

                  74.125.225.97

                  74.125.225.101

 

 

Pinging google.com [74.125.225.103] with 32 bytes of data:

Reply from 74.125.225.103: bytes=32 time=26ms TTL=56

Reply from 74.125.225.103: bytes=32 time=26ms TTL=56

 

Ping statistics for 74.125.225.103:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 26ms, Maximum = 26ms, Average = 26ms

Server:  dns-6.zoominternet.net

Address:  24.154.1.38

 

Name:    yahoo.com

Addresses:  98.139.183.24

                  206.190.36.45

                  98.138.253.109

 

 

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=71ms TTL=51

Reply from 206.190.36.45: bytes=32 time=72ms TTL=51

 

Ping statistics for 206.190.36.45:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 71ms, Maximum = 72ms, Average = 71ms

 

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

 

Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================

Interface List

 11...00 17 c4 dc 82 69 ......Atheros AR5B93 Wireless Network Adapter

 10...00 26 2d 7d c0 b9 ......Broadcom NetLink ™ Gigabit Ethernet

  1...........................Software Loopback Interface 1

 18...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter

 16...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface

 17...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2

===========================================================================

 

IPv4 Route Table

===========================================================================

Active Routes:

Network Destination        Netmask          Gateway       Interface  Metric

          0.0.0.0          0.0.0.0      192.168.1.1    192.168.1.100     25

        127.0.0.0        255.0.0.0         On-link         127.0.0.1    306

        127.0.0.1  255.255.255.255         On-link         127.0.0.1    306

  127.255.255.255  255.255.255.255         On-link         127.0.0.1    306

      192.168.1.0    255.255.255.0         On-link     192.168.1.100    281

    192.168.1.100  255.255.255.255         On-link     192.168.1.100    281

    192.168.1.255  255.255.255.255         On-link     192.168.1.100    281

        224.0.0.0        240.0.0.0         On-link         127.0.0.1    306

        224.0.0.0        240.0.0.0         On-link     192.168.1.100    281

  255.255.255.255  255.255.255.255         On-link         127.0.0.1    306

  255.255.255.255  255.255.255.255         On-link     192.168.1.100    281

===========================================================================

Persistent Routes:

  None

 

IPv6 Route Table

===========================================================================

Active Routes:

 If Metric Network Destination      Gateway

 16     58 ::/0                     On-link

  1    306 ::1/128                  On-link

 16     58 2001::/32                On-link

 16    306 2001:0:9d38:6abd:20a4:2555:b7e8:ef3/128

                                    On-link

 11    281 fe80::/64                On-link

 16    306 fe80::/64                On-link

 11    281 fe80::1461:60c:cbf:7473/128

                                    On-link

 16    306 fe80::20a4:2555:b7e8:ef3/128

                                    On-link

  1    306 ff00::/8                 On-link

 16    306 ff00::/8                 On-link

 11    281 ff00::/8                 On-link

===========================================================================

Persistent Routes:

  None

========================= Winsock entries =====================================

 

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)

Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)

Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)

Catalog5 05 C:\Program Files (x86)\Bonjour\mdnsNSP.dll [152864] (Apple Inc.)

Catalog5 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog5 07 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)

Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)

x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)

x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)

x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)

x64-Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [193824] (Apple Inc.)

x64-Catalog5 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog5 07 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)

x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

 

========================= Event log errors: ===============================

 

Application errors:

==================

Error: (10/29/2014 05:27:57 PM) (Source: Chrome) (User: NT AUTHORITY)

Description: Chrome has encountered a fatal error.

ver=34.0.1847.131;lang=;guid=;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\b486925e-29d1-4e9b-8284-381109ef89d9.dmp

 

Error: (10/29/2014 05:22:52 AM) (Source: Chrome) (User: NT AUTHORITY)

Description: Chrome has encountered a fatal error.

ver=34.0.1847.131;lang=;guid=;is_machine=1;oop=1;upload=1;minidump=C:\Program Files (x86)\Google\CrashReports\ea40b882-e59e-45e2-801d-466c5ba139e6.dmp

 

Error: (10/28/2014 02:35:38 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 127812

 

Error: (10/28/2014 02:35:38 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 127812

 

Error: (10/28/2014 02:35:38 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (10/28/2014 02:35:23 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 112211

 

Error: (10/28/2014 02:35:23 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 112211

 

Error: (10/28/2014 02:35:23 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: Continuously busy for more than a second

 

Error: (10/28/2014 02:35:07 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledSPRetry 96611

 

Error: (10/28/2014 02:35:07 PM) (Source: Bonjour Service) (User: )

Description: Task Scheduling Error: m->NextScheduledEvent 96611

 

 

System errors:

=============

Error: (10/29/2014 04:27:19 PM) (Source: Service Control Manager) (User: )

Description: The following boot-start or system-start driver(s) failed to load:

ASPI32

 

Error: (10/29/2014 04:26:52 PM) (Source: Service Control Manager) (User: )

Description: The Spybot-S&D 2 Scanner Service service failed to start due to the following error:

%%1053

 

Error: (10/29/2014 04:26:52 PM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

 

Error: (10/29/2014 04:25:49 PM) (Source: Service Control Manager) (User: )

Description: The Apple Mobile Device service failed to start due to the following error:

%%1053

 

Error: (10/29/2014 04:25:49 PM) (Source: Service Control Manager) (User: )

Description: A timeout was reached (30000 milliseconds) while waiting for the Apple Mobile Device service to connect.

 

Error: (10/29/2014 04:25:21 PM) (Source: Application Popup) (User: )

Description: \SystemRoot\SysWow64\Drivers\ASPI32.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.

 

Error: (10/29/2014 04:25:38 PM) (Source: BugCheck) (User: )

Description: 0x0000007a (0xfffff6fc4000b390, 0xffffffffc00000c0, 0x0000000012041860, 0xfffff88001672f60)C:\Windows\MEMORY.DMP102914-26707-01

 

Error: (10/29/2014 04:25:37 PM) (Source: EventLog) (User: )

Description: The previous system shutdown at 3:57:20 PM on ‎10/‎29/‎2014 was unexpected.

 

Error: (10/28/2014 03:44:46 PM) (Source: Service Control Manager) (User: )

Description: The following boot-start or system-start driver(s) failed to load:

ASPI32

 

Error: (10/28/2014 03:42:39 PM) (Source: Service Control Manager) (User: )

Description: The Apple Mobile Device service failed to start due to the following error:

%%1053

 

 

Microsoft Office Sessions:

=========================

 

 

 Update for Microsoft Office 2007 (KB2508958) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{0C5823AA-7B6F-44E1-8D5B-8FD1FF0E6438}) (Version:  - Microsoft)

=========================== Installed Programs ============================

Acer Assist (HKLM-x32\...\Acer Assist) (Version:  - Acer Incorporated)

Acer Backup Manager (HKLM-x32\...\InstallShield_{72B776E5-4530-4C4B-9453-751DF87D9D93}) (Version: 2.0.0.29 - NewTech Infosystems)

Acer Crystal Eye webcam Ver:1.1.124.1120 (HKLM-x32\...\{D0ACE89D-EC7F-470F-80BE-4C98ED366B32}) (Version: 1.1.124.1120 - Chicony Electronics Co.,Ltd.)

Acer ePower Management (HKLM-x32\...\{3DB0448D-AD82-4923-B305-D001E521A964}) (Version: 4.05.3004 - Acer Incorporated)

Acer eRecovery Management (HKLM-x32\...\{7F811A54-5A09-4579-90E1-C93498E230D9}) (Version: 4.05.3005 - Acer Incorporated)

Acer Games (HKLM-x32\...\WildTangent acer Master Uninstall) (Version: 1.0.0.89 - WildTangent)

Acer GridVista (HKLM-x32\...\GridVista) (Version: 3.01.0730 - Acer Inc.)

Acer Registration (HKLM-x32\...\Acer Registration) (Version: 1.02.3006 - Acer Incorporated)

Acer ScreenSaver (HKLM-x32\...\Acer Screensaver) (Version: 1.7.0715 - Acer Incorporated)

Acer Updater (HKLM-x32\...\{EE171732-BEB4-4576-887D-CB62727F01CA}) (Version: 1.01.3017 - Acer Incorporated)

Acrobat.com (HKLM-x32\...\{287ECFA4-719A-2143-A09B-D6A12DE54E40}) (Version: 1.6.65 - Adobe Systems Incorporated)

Ad-Aware Antivirus (HKLM\...\{6D1428BD-E5F2-4378-B620-E7442E7C2BFB}_AdAwareUpdater) (Version: 11.4.6792.0 - Lavasoft)

AdAwareInstaller (Version: 11.4.6792.0 - Lavasoft) Hidden

AdAwareUpdater (Version: 11.4.6792.0 - Lavasoft) Hidden

Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 2.5.1.17730 - Adobe Systems Inc.)

Adobe AIR (x32 Version: 2.5.1.17730 - Adobe Systems Inc.) Hidden

Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)

Adobe Media Player (HKLM-x32\...\com.adobe.amp.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1) (Version: 1.1 - Adobe Systems Incorporated)

Adobe Media Player (x32 Version: 0.0.0 - Adobe Systems Incorporated) Hidden

Adobe Reader XI (11.0.09) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.09 - Adobe Systems Incorporated)

Adobe Shockwave Player 11.5 (HKLM-x32\...\Adobe Shockwave Player) (Version: 11.5.6.606 - Adobe Systems, Inc.)

AIM 7 (HKLM-x32\...\AIM_7) (Version:  - )

Alice's Tea Cup Madness (x32 Version: 2.2.0.90 - WildTangent) Hidden

ALPS Touch Pad Driver (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: 7.105.2015.1103 - Alps Electric)

AntimalwareEngine (Version: 3.0.0.56 - Lavasoft) Hidden

Apple Application Support (HKLM-x32\...\{2DC94AFD-A6E2-4AB4-9132-4A3F8E07B386}) (Version: 1.5.0 - Apple Inc.)

Apple Mobile Device Support (HKLM\...\{8F473675-D702-45F9-8EBC-342B40C17BF5}) (Version: 3.4.0.25 - Apple Inc.)

Apple Software Update (HKLM-x32\...\{6956856F-B6B3-4BE0-BA0B-8F495BE32033}) (Version: 2.1.1.116 - Apple Inc.)

avast! Free Antivirus (HKLM-x32\...\avast) (Version: 9.0.2021 - AVAST Software)

Backup Manager Basic (x32 Version: 2.0.0.29 - NewTech Infosystems) Hidden

Bonjour (HKLM\...\{E4F5E48E-7155-4CF9-88CD-7F377EC9AC54}) (Version: 2.0.4.0 - Apple Inc.)

Broadcom Gigabit NetLink Controller (HKLM\...\{96F70DF8-160F-4F9C-9B9E-2A9B439B4EB9}) (Version: 12.26.02 - Broadcom Corporation)

Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)

Delicious 7- Emilys True Love - Premium Edition (HKLM-x32\...\Delicious 7- Emilys True Love - Premium Edition1.0) (Version: 1.0 - Foxy Games)

Delicious 8 - Emilys Wonder Wedding (HKLM-x32\...\Delicious 8 - Emilys Wonder Wedding1.0) (Version: 1.0 - Foxy Games)

Drakensang Online (HKLM-x32\...\Drakensang Online) (Version:  - )

eBay Worldwide (HKLM-x32\...\{E0B19DF7-B1C7-4937-82C4-0E4B1E346965}) (Version: 2.1.0901 - OEM)

Emsisoft Anti-Malware 5.1 (HKLM-x32\...\Emsisoft Anti-Malware_is1) (Version: 5.1 - Emsi Software GmbH)

Escape from Lost Island (x32 Version: 2.2.0.94 - WildTangent) Hidden

eSobi v2 (HKLM-x32\...\InstallShield_{15D967B5-A4BE-42AE-9E84-64CD062B25AA}) (Version: 2.0.4.000274 - esobi Inc.)

eSobi v2 (x32 Version: 2.0.4.000274 - esobi Inc.) Hidden

FLV Media Player version 1.3 (HKLM-x32\...\{0E08BAC8-845B-4327-8CDB-4B0F8C9857A5}_is1) (Version: 1.3 - FLVMPlayer)

Game Channels (x32 Version: 1.2.6.0 - WildTangent, Inc.) Hidden

Google Chrome (HKLM-x32\...\Google Chrome) (Version: 34.0.1847.131 - Google Inc.)

Google Earth (HKLM-x32\...\{4D2A6330-2F8B-11E3-9C40-B8AC6F97B88E}) (Version: 7.1.2.2041 - Google)

Google Update Helper (x32 Version: 1.3.24.15 - Google Inc.) Hidden

Identity Card (HKLM-x32\...\Identity Card) (Version: 1.00.3002 - Acer Incorporated)

ImagXpress (x32 Version: 7.0.74.0 - Nero AG) Hidden

InetStat (HKCU\...\InetStat) (Version: 0.5b - InetStat)

Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1892 - Intel Corporation)

Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - Intel Corporation)

J2SE Runtime Environment 5.0 Update 17 (HKLM-x32\...\{3248F0A8-6813-11D6-A77B-00B0D0150170}) (Version: 1.5.0.170 - Sun Microsystems, Inc.)

Java 8 Update 25 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83218025F0}) (Version: 8.0.250 - Oracle Corporation)

Java Auto Updater (x32 Version: 2.0.5.1 - Sun Microsystems, Inc.) Hidden

Jewel Charm (x32 Version: 2.2.0.90 - WildTangent) Hidden

Launch Manager (HKLM-x32\...\LManager) (Version: 3.0.06 - Acer Inc.)

LSI HDA Modem (HKLM\...\LSI Soft Modem) (Version: 2.1.94 - LSI Corporation)

Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)

Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)

Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden

Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden

Microsoft Choice Guard (x32 Version: 2.0.48.0 - Microsoft Corporation) Hidden

Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version:  - Microsoft)

Microsoft Office 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden

Microsoft Office Access MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Access Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Enterprise 2007 (HKLM-x32\...\ENTERPRISE) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office Enterprise 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Excel MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)

Microsoft Office Groove MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Groove Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office InfoPath MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Office 64-bit Components 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office OneNote MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Outlook MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)

Microsoft Office Proof (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (French) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proof (Spanish) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Proofing (English) 2007 (x32 Version: 12.0.4518.1014 - Microsoft Corporation) Hidden

Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3) (x32 Version:  - Microsoft) Hidden

Microsoft Office Publisher MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 (Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Shared Setup Metadata MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)

Microsoft Office Word MUI (English) 2007 (x32 Version: 12.0.6612.1000 - Microsoft Corporation) Hidden

Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)

Microsoft VC9 runtime libraries (x32 Version: 1.0.0 - AOL LLC) Hidden

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)

Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM-x32\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)

Microsoft Visual C++ 2010  x64 Redistributable - 10.0.30319 (HKLM\...\{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}) (Version: 10.0.30319 - Microsoft Corporation)

Microsoft Works (HKLM-x32\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)

MSVCRT (x32 Version: 14.0.1468.721 - Microsoft) Hidden

MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)

MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)

My DSC (HKLM-x32\...\{225AF9A1-B556-88D5-94AA-0010B5426419}) (Version:  - )

MyWinLocker (HKLM-x32\...\{68301905-2DEA-41CE-A4D4-E8B443B099BA}) (Version: 3.1.76.0 - Egis Technology Inc.)

neroxml (x32 Version: 1.0.0 - Nero AG) Hidden

NTI Backup Now 5 (HKLM-x32\...\InstallShield_{12EFA1A4-AC3B-443C-8143-237EDE760403}) (Version: 5.1.2.627 - NewTech Infosystems)

NTI Backup Now Standard (x32 Version: 5.1.2.627 - NewTech Infosystems) Hidden

NTI Media Maker 8 (HKLM-x32\...\InstallShield_{2413930C-8309-47A6-BC61-5EF27A4222BC}) (Version: 8.0.12.6623 - NewTech Infosystems)

NTI Media Maker 8 (x32 Version: 8.0.12.6623 - NewTech Infosystems) Hidden

Potion Bar (x32 Version: 2.2.0.94 - WildTangent) Hidden

Print Artist Platinum 24 (HKLM-x32\...\{7568CBAC-FC7F-4EE9-8CAC-B4274FC93B4E}) (Version: 24.0.1.25 - Nova Development)

Privacy SafeGuard version 1.1 (HKLM\...\{B820C985-D9F1-45B5-A7F5-0C5863CBEA04}_is1) (Version: 1.1 - Privacy SafeGuard)

QuickTime (HKLM-x32\...\{57752979-A1C9-4C02-856B-FBB27AC4E02C}) (Version: 7.69.80.9 - Apple Inc.)

Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5911 - Realtek Semiconductor Corp.)

Realtek USB 2.0 Card Reader (HKLM-x32\...\{96AE7E41-E34E-47D0-AC07-1091A8127911}) (Version: 6.1.7100.30093 - Realtek Semiconductor Corp.)

Speccy (HKLM\...\Speccy) (Version: 1.23 - Piriform)

Spybot - Search & Destroy (HKLM-x32\...\{B4092C6D-E886-4CB2-BA68-FE5A99D31DE7}_is1) (Version: 2.4.40 - Safer-Networking Ltd.)

The Sims 2 (HKLM-x32\...\{6E7DD182-9FC6-4651-0095-2E666CC6AF35}) (Version:  - )

The Sims 2 Family Fun Stuff (HKLM-x32\...\{6BDD9CE6-D0A6-478A-BAD3-BA6945E89EB0}) (Version:  - )

The Sims 2 Nightlife (HKLM-x32\...\{F7529650-B9DB-481B-0089-A2AC3C2821C1}) (Version:  - )

The Sims 2 Open For Business (HKLM-x32\...\{7B3577F5-1D82-4C9B-008B-69D026FD8BCA}) (Version:  - )

The Sims 2 Pets (HKLM-x32\...\{4817189D-1785-4627-A33C-39FD90919300}) (Version:  - )

The Sims 2 University (HKLM-x32\...\{8FD3F4BA-A4A6-4380-00A6-CC6853AB2DC2}) (Version:  - )

The Sims™ 2 Apartment Life (HKLM-x32\...\{B6F5B704-06D3-4687-90F3-6195304AD755}) (Version:  - Electronic Arts)

The Sims™ 2 Bon Voyage (HKLM-x32\...\{F248ADFA-64E0-4b03-8A83-059078BED6A0}) (Version:  - Electronic Arts)

The Sims™ 2 Celebration! Stuff (HKLM-x32\...\{EAA38532-7AD0-4f78-918A-4F4F02096ECE}) (Version:  - )

The Sims™ 2 FreeTime (HKLM-x32\...\{87F6C83D-F949-4d14-B5CB-DC8C75F8932D}) (Version:  - Electronic Arts)

The Sims™ 2 H&M® Fashion Stuff (HKLM-x32\...\{84DDE556-43EF-43ed-B2DF-37AF9E5DDD75}) (Version:  - )

The Sims™ 2 IKEA® Home Stuff (HKLM-x32\...\{6E17F9751-F056-4335-B718-8AF1B1092AFB}) (Version:  - Electronic Arts)

The Sims™ 2 Kitchen & Bath Interior Design Stuff (HKLM-x32\...\{6522C636-B04C-4333-9BEB-9E0C0B6350D6}) (Version:  - Electronic Arts)

The Sims™ 2 Mansion and Garden Stuff (HKLM-x32\...\{1A2A15C2-6780-49c1-B296-503230E9DE00}) (Version:  - Electronic Arts)

The Sims™ 2 Seasons (HKLM-x32\...\{DFEF49D9-FC95-4301-99B9-2FB91C6ABA06}) (Version:  - )

The Sims™ 2 Teen Style Stuff (HKLM-x32\...\{5C648FDB-0138-4619-B66E-230EF53E8E2C}) (Version:  - Electronic Arts)

Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version:  - Microsoft)

Update for Microsoft Office 2007 Help for Common Features (KB963673) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{AB365889-0395-4FAD-B702-CA5985D53D42}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{A024FC7B-77DE-45DE-A058-1C049A17BFB3}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-002A-0000-1000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{CB68A5B0-3508-4193-AEB9-AF636DAECE0F}) (Version:  - Microsoft)

Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{E9A82945-BA29-4EE8-8F2A-2F49545E9CF2}) (Version:  - Microsoft)

Update for Microsoft Office Access 2007 Help (KB963663) (HKLM-x32\...\{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{6B76A18A-AA1E-42AB-A7AD-6C84BBB43987}) (Version:  - Microsoft)

Update for Microsoft Office Excel 2007 Help (KB963678) (HKLM-x32\...\{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{199DF7B6-169C-448C-B511-1054101BE9C9}) (Version:  - Microsoft)

Update for Microsoft Office Infopath 2007 Help (KB963662) (HKLM-x32\...\{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{716B81B8-B13C-41DF-8EAC-7A2F656CAB63}) (Version:  - Microsoft)

Update for Microsoft Office OneNote 2007 Help (KB963670) (HKLM-x32\...\{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{2744EF05-38E1-4D5D-B333-E021EDAEA245}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{ED38F8A3-4F61-494E-8BCA-E3AC7760C924}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{53DEC068-4690-4F6B-9946-7D21EF02236B}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 Help (KB963677) (HKLM-x32\...\{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{0451F231-E3E3-4943-AB9F-58EB96171784}) (Version:  - Microsoft)

Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2899475) 32-Bit Edition (HKLM-x32\...\{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{23AE87D8-AB2F-4539-935C-442BC976F469}) (Version:  - Microsoft)

Update for Microsoft Office Powerpoint 2007 Help (KB963669) (HKLM-x32\...\{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{397B1D4F-ED7B-4ACA-A637-43B670843876}) (Version:  - Microsoft)

Update for Microsoft Office Publisher 2007 Help (KB963667) (HKLM-x32\...\{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{2E40DE55-B289-4C8B-8901-5D369B16814F}) (Version:  - Microsoft)

Update for Microsoft Office Script Editor Help (KB963671) (HKLM-x32\...\{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{CD11C6A2-FFC6-4271-8EAB-79C3582F505C}) (Version:  - Microsoft)

Update for Microsoft Office Word 2007 Help (KB963665) (HKLM-x32\...\{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{80E762AA-C921-4839-9D7D-DB62A72C0726}) (Version:  - Microsoft)

Update Installer for WildTangent Games App (x32 Version:  - WildTangent) Hidden

VC80CRTRedist - 8.0.50727.6195 (x32 Version: 1.2.0 - DivX, Inc) Hidden

WebEx Support Manager for Internet Explorer (HKLM-x32\...\{C34FAEF3-4241-4C4E-9CFF-7BBD8BCEABE7}) (Version: 6.5.47 - WebEx Communications Inc.)

Welcome Center (HKLM-x32\...\Acer Welcome Center) (Version: 1.00.3008 - Acer Incorporated)

Where's Waldo The Fantastic Journey (x32 Version: 2.2.0.90 - WildTangent) Hidden

WildTangent Games App (HKLM-x32\...\{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-acer) (Version: 4.0.11.7 - WildTangent)

WinDFT (HKLM-x32\...\{065F384A-5C64-4532-814A-A24BA5374503}) (Version: 1.0.0 - HGST)

Windows Live Call (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden

Windows Live Communications Platform (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden

Windows Live Essentials (HKLM-x32\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)

Windows Live Essentials (x32 Version: 14.0.8117.416 - Microsoft Corporation) Hidden

Windows Live Messenger (x32 Version: 14.0.8117.0416 - Microsoft Corporation) Hidden

Windows Live OneCare safety scanner (HKLM-x32\...\Windows Live OneCare safety scanner) (Version:  - Microsoft Corporation)

Windows Live OneCare safety scanner (x32 Version: 1.0.0.0 - Microsoft Corporation) Hidden

Windows Live Sign-in Assistant (HKLM-x32\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)

Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)

Windows Live Upload Tool (HKLM-x32\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)

WinRAR archiver (HKLM\...\WinRAR archiver) (Version:  - )

 

========================= Devices: ================================

 

 

========================= Memory info: ===================================

 

Percentage of memory in use: 64%

Total physical RAM: 3000.93 MB

Available physical RAM: 1075.51 MB

Total Pagefile: 6000.03 MB

Available Pagefile: 3450.95 MB

Total Virtual: 4095.88 MB

Available Virtual: 3971.32 MB

 

========================= Partitions: =====================================

 

1 Drive c: (ACER) (Fixed) (Total:286.27 GB) (Free:88.21 GB) NTFS

 

========================= Users: ========================================

 

User accounts for \\CRM-PC

 

Administrator            crm                      Guest                   

 

========================= Restore Points ==================================

 

23-10-2014 16:44:02 Windows Modules Installer

23-10-2014 16:45:11 Windows Modules Installer

23-10-2014 16:49:34 Windows Modules Installer

23-10-2014 17:54:16 Windows Update

28-10-2014 13:45:38 Windows Update

29-10-2014 09:44:01 Windows Update

 

**** End of log ****



#5 Jena054

Jena054
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  • Local time:09:41 PM

Posted 30 October 2014 - 10:12 AM

Malewarebytes Log

Malwarebytes Anti-Malware

www.malwarebytes.org

 

Scan Date: 10/30/2014

Scan Time: 7:12:28 AM

Logfile: mbm.txt

Administrator: Yes

 

Version: 2.00.3.1025

Malware Database: v2014.10.30.04

Rootkit Database: v2014.10.22.01

License: Free

Malware Protection: Disabled

Malicious Website Protection: Disabled

Self-protection: Disabled

 

OS: Windows 7 Service Pack 1

CPU: x64

File System: NTFS

User: crm

 

Scan Type: Threat Scan

Result: Completed

Objects Scanned: 373645

Time Elapsed: 27 min, 40 sec

 

Memory: Enabled

Startup: Enabled

Filesystem: Enabled

Archives: Enabled

Rootkits: Disabled

Heuristics: Enabled

PUP: Enabled

PUM: Enabled

 

Processes: 1

PUP.Optional.SearchProtection.A, C:\ProgramData\Search Protection\SearchProtection.exe, 4984, Delete-on-Reboot, [4498f624b0cc93a3dc0478e6cb3807f9]

 

Modules: 0

(No malicious items detected)

 

Registry Keys: 1

PUP.Optional.Softonic.A, HKU\S-1-5-21-337580326-3327954849-154610165-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\SOFTONIC\Universal Downloader, Quarantined, [d50730ea3e3ec175c3f1b994cc37718f],

 

Registry Values: 1

PUP.Optional.SearchProtection.A, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\WINDOWS\CURRENTVERSION\RUN|Search Protection, C:\ProgramData\Search Protection\SearchProtection.exe, Quarantined, [4498f624b0cc93a3dc0478e6cb3807f9]

 

Registry Data: 0

(No malicious items detected)

 

Folders: 2

PUP.Optional.GetPrivateVPN, C:\Users\crm\AppData\Roaming\GetPrivate, Quarantined, [03d938e26c104aec9bc576b17f84be42],

PUP.Optional.GetPrivateVPN, C:\Program Files (x86)\GetPrivate, Quarantined, [6a72b3678defa591ca9781a6e3205ca4],

 

Files: 10

PUP.Optional.SmartInstaller, C:\Users\crm\Downloads\download-}ý.exe, Quarantined, [e1fb68b2bcc01a1c7b7dc707877ae11f],

PUP.Optional.SmartInstaller, C:\Users\crm\Downloads\Neverwinter Nights - Diamond Edition [GoG].exe, Quarantined, [07d5aa70512b7abc2cccf9d5d22f2dd3],

PUP.Optional.Softonic, C:\Users\crm\Downloads\SoftonicDownloader_for_spybot-search-destroy.exe, Quarantined, [ab31081243393006e2a80d4d28d89c64],

PUP.Optional.OutBrowse, C:\Users\crm\Downloads\The Sims 4 .exe, Quarantined, [8a5215059ae2a591b51cbe1a4ab7ea16],

PUP.Optional.GetPrivateVPN, C:\Users\crm\AppData\Roaming\GetPrivate\tasks.dll, Quarantined, [03d938e26c104aec9bc576b17f84be42],

PUP.Optional.GetPrivateVPN, C:\Users\crm\AppData\Roaming\GetPrivate\gp_upd.exe, Quarantined, [03d938e26c104aec9bc576b17f84be42],

PUP.Optional.GetPrivateVPN, C:\Program Files (x86)\GetPrivate\tasks.dll, Quarantined, [6a72b3678defa591ca9781a6e3205ca4],

PUP.Optional.GetPrivateVPN, C:\Program Files (x86)\GetPrivate\gpup.exe, Quarantined, [6a72b3678defa591ca9781a6e3205ca4],

PUP.Optional.GetPrivateVPN, C:\Windows\System32\Tasks\GPUP, Quarantined, [d903ae6c493364d2045ea285fc071de3],

PUP.Optional.SearchProtection.A, C:\ProgramData\Search Protection\SearchProtection.exe, Delete-on-Reboot, [4498f624b0cc93a3dc0478e6cb3807f9],

 

Physical Sectors: 0

(No malicious items detected)

 

 

(end)

 

 

 

RKILL LOG

 

 

 

Rkill Log

Rkill 2.6.8 by Lawrence Abrams (Grinler)

http://www.bleepingcomputer.com/

Copyright 2008-2014 BleepingComputer.com

More Information about Rkill can be found at this link:

 http://www.bleepingcomputer.com/forums/topic308364.html

 

Program started at: 10/30/2014 11:02:57 AM in x64 mode.

Windows Version: Windows 7 Home Premium Service Pack 1

 

Checking for Windows services to stop:

 

 * No malware services found to stop.

 

Checking for processes to terminate:

 

 * C:\Windows\SysWOW64\nlssrv32.exe (PID: 1076) [WD-HEUR]

 * C:\Windows\PLFSetI.exe (PID: 4028) [WD-HEUR]

 * C:\Users\crm\AppData\Roaming\InetStat\inetstat.exe (PID: 4856) [UP-HEUR]

 

3 proccesses terminated!

 

Checking Registry for malware related settings:

 

 * No issues found in the Registry.

 

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

 

Performing miscellaneous checks:

 

 * No issues found.

 

Checking Windows Service Integrity:

 

 * No issues found.

 

Searching for Missing Digital Signatures:

 

 * No issues found.

 

Checking HOSTS File:

 

 * Cannot edit the HOSTS file.

 * Permissions Fixed. Administrators can now edit the HOSTS file.

 

 * HOSTS file entries found:

 

  127.0.0.1            www.007guard.com

  127.0.0.1            007guard.com

  127.0.0.1            008i.com

  127.0.0.1            www.008k.com

  127.0.0.1            008k.com

  127.0.0.1            www.00hq.com

  127.0.0.1            00hq.com

  127.0.0.1            010402.com

  127.0.0.1            www.032439.com

  127.0.0.1            032439.com

  127.0.0.1            www.0scan.com

  127.0.0.1            0scan.com

  127.0.0.1            1000gratisproben.com

  127.0.0.1            www.1000gratisproben.com

  127.0.0.1            1001namen.com

  127.0.0.1            www.1001namen.com

  127.0.0.1            100888290cs.com

  127.0.0.1            www.100888290cs.com

  127.0.0.1            www.100sexlinks.com

  127.0.0.1            100sexlinks.com

 

  20 out of 15492 HOSTS entries shown.

  Please review HOSTS file for further entries.

 

Program finished at: 10/30/2014 11:06:36 AM

Execution time: 0 hours(s), 3 minute(s), and 39 seconds(s)

 

Those are the last two logs you requested. If I missed anything please let me know. Thank you for the help!



#6 Broni

Broni

    The Coolest BC Computer


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Posted 30 October 2014 - 06:17 PM

p22002970.gif MBAR logs are missing.

 

p22002970.gif You're running two AV programs, Avast and Ad-aware.

You must uninstall one of them.

I suggest Ad-aware goes.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#7 Jena054

Jena054
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Posted 30 October 2014 - 07:10 PM

Here you go; and ad aware is uninstalled as well!

 

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.10.30.08

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17358
crm :: CRM-PC [administrator]

10/30/2014 10:28:37 AM
mbar-log-2014-10-30 (10-28-37).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Kernel memory modifications detected. Deep Anti-Rootkit Scan engaged.
Objects scanned: 375079
Time elapsed: 33 minute(s), 30 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

 

 

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17358

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.194000 GHz
Memory total: 3146698752, free: 1242603520

Downloaded database version: v2014.10.30.08
Downloaded database version: v2014.10.22.01
Initializing...
======================
------------ Kernel report ------------
     10/30/2014 10:28:16
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\System32\drivers\bswd.sys
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\System32\Drivers\spcj.sys
\SystemRoot\System32\Drivers\WMILIB.SYS
\SystemRoot\System32\Drivers\SCSIPORT.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\DRIVERS\compbatt.sys
\SystemRoot\system32\DRIVERS\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\DRIVERS\disk.sys
\SystemRoot\system32\DRIVERS\CLASSPNP.SYS
\SystemRoot\System32\Drivers\aswVmm.sys
\SystemRoot\System32\Drivers\aswRvrt.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\drivers\aswSnx.sys
\SystemRoot\system32\DRIVERS\mwlPSDFilter.sys
\SystemRoot\system32\drivers\aswSP.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\System32\Drivers\aswTdi.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\system32\drivers\aswRdr2.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\drivers\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mwlPSDVDisk.sys
\SystemRoot\system32\DRIVERS\mwlPSDNServ.sys
\SystemRoot\system32\drivers\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\HDAudBus.sys
\SystemRoot\system32\DRIVERS\k57nd60a.sys
\SystemRoot\system32\DRIVERS\athrx.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\drivers\i8042prt.sys
\SystemRoot\SysWOW64\Drivers\DKbFltr.sys
\SystemRoot\system32\drivers\kbdclass.sys
\SystemRoot\system32\DRIVERS\Apfiltr.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\??\C:\Windows\system32\drivers\UBHelper.sys
\??\C:\Windows\system32\drivers\NTIDrvr.sys
\SystemRoot\System32\Drivers\awzcjyoi.SYS
\SystemRoot\system32\drivers\wmiacpi.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\drivers\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\drivers\swenum.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\umbus.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\agrsm64.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\drivers\modem.sys
\SystemRoot\system32\drivers\IntcHdmi.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\drivers\aswMonFlt.sys
\SystemRoot\system32\drivers\aswStm.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\System32\Drivers\adfs.SYS
\SystemRoot\system32\drivers\aswHwid.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\??\C:\PROGRAM FILES (X86)\EMSISOFT ANTI-MALWARE\a2accx64.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\mouhid.sys
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\shell32.dll
\Windows\System32\normaliz.dll
\Windows\System32\sechost.dll
\Windows\System32\ws2_32.dll
\Windows\System32\clbcatq.dll
\Windows\System32\iertutil.dll
\Windows\System32\msctf.dll
\Windows\System32\difxapi.dll
\Windows\System32\user32.dll
\Windows\System32\urlmon.dll
\Windows\System32\imm32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\wininet.dll
\Windows\System32\advapi32.dll
\Windows\System32\nsi.dll
\Windows\System32\ole32.dll
\Windows\System32\gdi32.dll
\Windows\System32\setupapi.dll
\Windows\System32\oleaut32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\Wldap32.dll
\Windows\System32\kernel32.dll
\Windows\System32\usp10.dll
\Windows\System32\msvcrt.dll
\Windows\System32\lpk.dll
\Windows\System32\shlwapi.dll
\Windows\System32\psapi.dll
\Windows\System32\comdlg32.dll
\Windows\System32\KernelBase.dll
\Windows\System32\crypt32.dll
\Windows\System32\wintrust.dll
\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
\Windows\System32\comctl32.dll
\Windows\System32\cfgmgr32.dll
\Windows\System32\devobj.dll
\Windows\System32\userenv.dll
\Windows\System32\msasn1.dll
\Windows\System32\profapi.dll
\Windows\SysWOW64\normaliz.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80033fb790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa80032c3050
Lower Device Driver Name: \Driver\iaStor\
IRP handler 0 of \Driver\iaStor is hooked
IRP handler 2 of \Driver\iaStor is hooked
IRP handler 14 of \Driver\iaStor is hooked
IRP handler 15 of \Driver\iaStor is hooked
IRP handler 22 of \Driver\iaStor is hooked
IRP handler 23 of \Driver\iaStor is hooked
IRP handler 27 of \Driver\iaStor is hooked
Unhooking enabled.
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa80033fb790
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa80032c3050
Lower Device Driver Name: \Driver\iaStor\
Driver name found: iaStor
Initialization returned 0x0
Load Function returned 0x0
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa80033fb790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa80033fc040, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa80033fb790, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa80032c3050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0xfffff8a00dfaaa10, 0xfffffa80033fb790, 0xfffffa8004370790
Lower DeviceData: 0xfffff8a006712d50, 0xfffffa80032c3050, 0xfffffa8002f649e0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
File user open failed: C:\WINDOWS\SYSTEM32\drivers\sptd.sys (0x00000020)
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: E375E375

Partition information:

    Partition 0 type is Other (0x27)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 2048  Numsec = 24576000

    Partition 1 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 24578048  Numsec = 204800
    Partition file system is NTFS
    Partition is bootable

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 24782848  Numsec = 600357552

    Partition 3 type is Empty (0x0)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 0  Numsec = 0

Disk Size: 320072933376 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
Done!
Scan finished
=======================================

Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-24578048-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished



#8 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
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Posted 30 October 2014 - 07:22 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#9 Jena054

Jena054
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  • Local time:09:41 PM

Posted 31 October 2014 - 04:17 PM

# AdwCleaner v3.311 - Report created 31/10/2014 at 16:56:16
# Updated 30/09/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : crm - CRM-PC
# Running from : C:\Users\crm\Downloads\adwcleaner_3.311.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\Partner
Folder Deleted : C:\ProgramData\Search Protection
Folder Deleted : C:\ProgramData\Trymedia
Folder Deleted : C:\ProgramData\Viewpoint
Folder Deleted : C:\ProgramData\HaPPy2SavvE
Folder Deleted : C:\ProgramData\NNeexTCouP
Folder Deleted : C:\ProgramData\ssaafeweb
Folder Deleted : C:\Program Files (x86)\Toolbar Cleaner
Folder Deleted : C:\Program Files (x86)\Viewpoint
Folder Deleted : C:\Program Files (x86)\NNeexTCouP
Folder Deleted : C:\Program Files (x86)\ssaafeweb
Folder Deleted : C:\Users\Administrator\AppData\Local\torch
Folder Deleted : C:\Users\crm\AppData\Local\torch
Folder Deleted : C:\Users\crm\AppData\LocalLow\adawaretb
Folder Deleted : C:\Users\crm\AppData\Roaming\InetStat
Folder Deleted : C:\Users\crm\AppData\Roaming\Search Protection
Folder Deleted : C:\Users\crm\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\InetStat
Folder Deleted : C:\Users\Guest\AppData\Local\torch
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\torch
Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnbdcglipggfjhpffklpocihibdnlhon
Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnbdcglipggfjhpffklpocihibdnlhon
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnbdcglipggfjhpffklpocihibdnlhon
Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnlimjaheeckapajhhoielekcjpobpeg
Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnlimjaheeckapajhhoielekcjpobpeg
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnlimjaheeckapajhhoielekcjpobpeg
Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\nkpggjppfmabnbniciccagggminoeggi
Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\nkpggjppfmabnbniciccagggminoeggi
Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\nkpggjppfmabnbniciccagggminoeggi
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnbdcglipggfjhpffklpocihibdnlhon
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnbdcglipggfjhpffklpocihibdnlhon
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnbdcglipggfjhpffklpocihibdnlhon
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnlimjaheeckapajhhoielekcjpobpeg
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnlimjaheeckapajhhoielekcjpobpeg
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnlimjaheeckapajhhoielekcjpobpeg
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\nkpggjppfmabnbniciccagggminoeggi
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\nkpggjppfmabnbniciccagggminoeggi
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\nkpggjppfmabnbniciccagggminoeggi
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnbdcglipggfjhpffklpocihibdnlhon
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnbdcglipggfjhpffklpocihibdnlhon
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnbdcglipggfjhpffklpocihibdnlhon
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnlimjaheeckapajhhoielekcjpobpeg
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnlimjaheeckapajhhoielekcjpobpeg
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\dnlimjaheeckapajhhoielekcjpobpeg
[!] Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\nkpggjppfmabnbniciccagggminoeggi
[!] Folder Deleted : C:\Users\Guest\AppData\Local\Google\Chrome\User Data\Default\Extensions\nkpggjppfmabnbniciccagggminoeggi
[!] Folder Deleted : C:\Users\HomeGroupUser$\AppData\Local\Google\Chrome\User Data\Default\Extensions\nkpggjppfmabnbniciccagggminoeggi
File Deleted : C:\Users\Public\Desktop\eBay.lnk

***** [ Scheduled Tasks ] *****

Task Deleted : LaunchApp

***** [ Shortcuts ] *****

***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [support@predictad.com]
Key Deleted : HKCU\Software\Classes\Applications\inetstat.exe
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\superfish.com
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\www.superfish.com
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [InetStat]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\AutocompletePro.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\NCTAudioCDGrabber2.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtl.1
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary
Key Deleted : HKLM\SOFTWARE\Classes\AxMetaStream.MetaStreamCtlSecondary.1
Key Deleted : HKLM\SOFTWARE\Classes\Conduit.Engine
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Active Setup\Installed Components\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskInstallChecker_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKCU\Software\AppDataLow\{5F189DF5-2D05-472B-9091-84D9848AE48B}
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2464976
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT2790392
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5EB0259D-AB79-4AE6-A6E6-24FFE21C3DA4}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CADAF6BE-BF50-4669-8BFD-C27BD4E6181B}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC5AD34C-6F10-4CB3-B74A-C2DD4D5060A3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{03F998B2-0E00-11D3-A498-00104B6EB52E}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1B00725B-C455-4DE6-BFB6-AD540AD427CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{62155D33-3CE2-401E-8967-5A270628A3D5}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{AFDBDDAA-5D3F-42EE-B79C-185A7020515B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{EAF749DC-CD87-4B04-B22A-D4AC3FBCB2BC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{62155D33-3CE2-401E-8967-5A270628A3D5}
Key Deleted : HKCU\Software\AutocompletePro
Key Deleted : HKCU\Software\AutocompleteProBHO
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\InetStat
Key Deleted : HKCU\Software\RegisteredApplicationsEx
Key Deleted : HKCU\Software\Softonic
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\Zugo
Key Deleted : HKCU\Software\AppDataLow\Software\adawarebp
Key Deleted : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0}
Key Deleted : HKLM\SOFTWARE\{5F189DF5-2D05-472B-9091-84D9848AE48B}
Key Deleted : HKLM\SOFTWARE\{77D46E27-0E41-4478-87A6-AABE6FBCF252}
Key Deleted : HKLM\SOFTWARE\adawaretb
Key Deleted : HKLM\SOFTWARE\Toolbar Cleaner
Key Deleted : HKLM\SOFTWARE\Viewpoint
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\InetStat
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Toolbar Cleaner
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Viewpoint Manager
Data Deleted : HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - c:\progra~2\sw-boo~1\assist~1.dll
Data Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows [AppInit_DLLs] - (x86)\SW-Booster\Assistant_x64.dll

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17344

Setting Restored : HKLM\SOFTWARE\Microsoft\Internet Explorer\AboutURls [Tabs]

-\\ Mozilla Firefox v

[ File : C:\Users\crm\AppData\Roaming\Mozilla\Firefox\Profiles\uxqps2w6.default\prefs.js ]

Line Deleted : user_pref("extensions.68pTAWS.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"warnalert11.com\")>-1||url.indexOf(\"sumorobo[...]
Line Deleted : user_pref("extensions.M40jbHLpI.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"warnalert11.com\")>-1||url.indexOf(\"sumoro[...]
Line Deleted : user_pref("extensions.Sx_Dqr5L.scode", "(function(){try{var url=window.self.location.href;if(url.indexOf(\"acebook\")>-1||url.indexOf(\"warnalert11.com\")>-1||url.indexOf(\"sumorobo.net\")>-1||url.ind[...]
Line Deleted : user_pref("extensions.xfVeMZUwr9B.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"warnalert11.com\")>-1||url.indexOf(\"sumo[...]

-\\ Google Chrome v34.0.1847.131

[ File : C:\Users\crm\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT2464976
Deleted [Search Provider] : hxxp://slirsredirect.search.aol.com/redirector/sredir?sredir=2706&query={searchTerms}&invocationType=tb50-ie-aim-chromesbox-en-us
Deleted [Search Provider] : hxxps://isearch.avg.com/search?cid={CA6EA68C-397F-48C9-867C-6F32622D4CCF}&mid=c415a138b3b847d0b91fd16f6b99294a-43642c7f0542ef25c4dc101d62fef4a9b7729cc3&lang=en&ds=ts025&pr=sa&d=2012-04-03 12:25:07&v=12.2.5.32&sap=dsp&q={searchTerms}
Deleted [Search Provider] : hxxp://search.aol.com/aol/search?query={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [14084 octets] - [31/10/2014 16:46:54]
AdwCleaner[S0].txt - [13416 octets] - [31/10/2014 16:56:16]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [13477 octets] ##########



#10 Jena054

Jena054
  • Topic Starter

  • Members
  • 93 posts
  • OFFLINE
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  • Local time:09:41 PM

Posted 31 October 2014 - 04:32 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.3 (10.21.2014:1)
OS: Windows 7 Home Premium x64
Ran by crm on Fri 10/31/2014 at 17:18:40.53
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

~~~ Services

 

~~~ Registry Values

 

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0B4A10D1-FBD6-451d-BFDA-F03252B05984}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0B4A10D1-FBD6-451d-BFDA-F03252B05984}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1036AD63-AEAC-460B-9060-C96005D4DC86}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A42D2EB4-DD31-4BB5-8AA5-8D4E04806DBE}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1036AD63-AEAC-460B-9060-C96005D4DC86}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{1036AD63-AEAC-460B-9060-C96005D4DC86}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5B08926D-D2C6-C4C8-3B2D-7D519F806EC3}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5B08926D-D2C6-C4C8-3B2D-7D519F806EC3}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A42D2EB4-DD31-4BB5-8AA5-8D4E04806DBE}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{A42D2EB4-DD31-4BB5-8AA5-8D4E04806DBE}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1036AD63-AEAC-460B-9060-C96005D4DC86}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{1036AD63-AEAC-460B-9060-C96005D4DC86}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5B08926D-D2C6-C4C8-3B2D-7D519F806EC3}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5B08926D-D2C6-C4C8-3B2D-7D519F806EC3}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}
Successfully deleted: [Registry Key - Orphan] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A42D2EB4-DD31-4BB5-8AA5-8D4E04806DBE}
Successfully deleted: [Registry Key - Orphan] HKEY_CLASSES_ROOT\CLSID\{A42D2EB4-DD31-4BB5-8AA5-8D4E04806DBE}

 

~~~ Files

 

~~~ Folders

Successfully deleted: [Folder] "C:\Users\crm\AppData\Roaming\fixcleaner"
Successfully deleted: [Folder] "C:\Users\crm\AppData\Roaming\thinstall"
Successfully deleted: [Folder] "C:\Users\crm\appdata\locallow\bittorrentbar"
Successfully deleted: [Folder] "C:\Program Files (x86)\fixcleaner"
Successfully deleted: [Folder] "C:\ProgramData\Microsoft\Windows\Start Menu\Programs\privacy safeguard"

 

~~~ Chrome

Successfully deleted: [Folder] C:\Users\crm\appdata\local\Google\Chrome\User Data\Default\Extensions\geggofhlfbcmanadhknllmlajiafopoh
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\geggofhlfbcmanadhknllmlajiafopoh

 

~~~ Event Viewer Logs were cleared

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 10/31/2014 at 17:25:39.21
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



#11 Jena054

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Posted 31 October 2014 - 07:06 PM

I ran TFC three times and each time it froze up and the computer blue screened on me. It went to start up repair but start-up repair came up with an error stating that the hard drive could not be found....

 

I also ran the online scanner which ended at 2:09:34 with no threats detected and no option to export. Took me to a screen asking to purchase the scanner instead.



#12 Broni

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Posted 31 October 2014 - 07:36 PM

How is computer doing?

 

Update your Java version here: http://www.java.com/en/download/manual.jsp
Alternate download: http://www.filehippo.com/search?q=java

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.


My Website

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#13 Jena054

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Posted 02 November 2014 - 07:23 PM

Thanks for all the help btw! It's better; still getting pop-ups for 'warning your system could be infected please follow....' but not as frequent as before. 

Not sure if this is because of the infection but sleep mode will not work for me anymore. It starts to power down; blue screens and goes black with just fans running till I hit the power button.



#14 Broni

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Posted 02 November 2014 - 09:19 PM

Which browsers do you have popups in?


My Website

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#15 Jena054

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Posted 03 November 2014 - 05:40 AM

Still in Chrome. If I hit any kind of text box I get a pop up. Like replying to your posts on here; I click the reply box and BAM pop-up for PCwindow fixer






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