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getlivepchelp popups


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16 replies to this topic

#1 Volkardus

Volkardus

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  • Local time:02:56 AM

Posted 29 October 2014 - 01:59 PM

Hello everyone... I have a friends laptop (Asus U56E; i5-2430M processor; 6GB mem; Windows 7 Home Premium 64bit) here that just recently started getting popups with this message:

 

The page at www.getlivepchelp.com says:

Microsoft detected security error, due to suspicious

activity.

Please contact Microsoft certified live technicians for

help

1-800-***.****    <#removed by me>

 

This popup comes up as a google chrome web page, (as per the chrome button in the status bar at the bottom of the screen becoming "lit") with none of the normal chrome button, header or options. There is a X in the upper right hand corner, that when pressed, closes the box, but then it immediately pops back up again. No amount of closing this box ceases it opening it again.

 

Here's what I've done so far:

 

Installed and Ran Malwarebytes Anti-Malware - found 19 items, quarantined all

Ran rkill

Ran adwcleaner

Cleaned out any unneeded entries in the MSCONFIG/startup tab

 

Upon rebooting, this popup cycle will begin again.

 

I've been fairly successful at getting rid of these "cooties" from my friends computers, but this one has me stumped. Can anyone help me out? Thanks in advance.



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#2 Broni

Broni

    The Coolest BC Computer


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  • Local time:11:56 PM

Posted 29 October 2014 - 07:52 PM

p22002970.gif Download Security Check from here or here and save it to your Desktop.

  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2. SecurityCheck may produce some false warning(s), so leave the results reading to me.
NOTE 3. If you receive UNSUPPORTED OPERATING SYSTEM! ABORTED! message restart computer and Security Check should run

p22002970.gif Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.


p22002970.gif Please download MiniToolBox and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings here)
  • List Users, Partitions and Memory size
  • List Restore Points

Click Go and post the result.

p22002970.gif Please download Malwarebytes Anti-Malware to your desktop.
NOTE. If you already have MBAM 2.0 installed scroll down.

  • Double-click mb3-setup-1878.1878-3.3.1.2183.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to the following:

    • Launch Malwarebytes Anti-Malware
    • A 14 day trial of the Premium features is pre-selected. You may deselect this if you wish, and it will not diminish the scanning and removal capabilities of the program.

  • Click Finish.
  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.



If you already have MBAM 2.0 installed:

  • On the Dashboard, click the 'Update Now >>' link
  • After the update completes, click the 'Scan Now >>' button.
  • Or, on the Dashboard, click the Scan Now >> button.
  • If an update is available, click the Update Now button.
  • A Threat Scan will begin.
  • When the scan is complete, if there have been detections, click Apply Actions to allow MBAM to clean what was detected.
  • In most cases, a restart will be required.
  • Wait for the prompt to restart the computer to appear, then click on Yes.


How to get logs:
(Export log to save as txt)


  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the Scan Log which shows the Date and time of the scan just performed.
  • Click 'Export'.
  • Click 'Text file (*.txt)'
  • In the Save File dialog box which appears, click on Desktop.
  • In the File name: box type a name for your scan log.
  • A message box named 'File Saved' should appear stating "Your file has been successfully exported".
  • Click Ok
  • Attach that saved log to your next reply.



(Copy to clipboard for pasting into forum replies or tickets)

  • After the restart once you are back at your desktop, open MBAM once more.
  • Click on the History tab > Application Logs.
  • Double click on the scan log which shows the Date and time of the scan just performed.
  • Click 'Copy to Clipboard'
  • Paste the contents of the clipboard into your reply.


p22002970.gifDownload 51a5f31352b88-icon_MBAR.pngMalwarebytes Anti-Rootkit to your desktop.
  • Warning! Malwarebytes Anti-Rootkit needs to be run from an account with administrator rights.
  • Double click on downloaded file. OK self extracting prompt.
  • MBAR will start. Click "Next" to continue.
  • Click in the following screen "Update" to obtain the latest malware definitions.
  • Once the update is complete select "Next" and click "Scan".
  • When the scan is finished and no malware has been found select "Exit".
  • If malware was detected, make sure to check all the items and click "Cleanup". Reboot your computer.
  • Open the MBAR folder located on your Desktop and paste the content of the following files in your next reply:
  • "mbar-log-{date} (xx-xx-xx).txt"
  • "system-log.txt"



p22002970.gif Please download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.


If normal mode still doesn't work, run the tool from safe mode.

When the scan is done Notepad will open with rKill log.
Post it in your next reply.

NOTE. rKill.txt log will also be present on your desktop.

NOTE Do NOT wrap your logs in "quote" or "code" brackets.
Do NOT use spoilers.
Do NOT edit your reply to post additional logs. Create new reply. I'll not get any email notifications about edits so I won't know you posted something new.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#3 Volkardus

Volkardus
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  • Local time:02:56 AM

Posted 30 October 2014 - 08:09 PM

Results of screen317's Security Check version 0.99.89
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Adobe Flash Player 10 Flash Player out of Date!
Adobe Reader 10.1.12 Adobe Reader out of Date!
Google Chrome 38.0.2125.104
Google Chrome 38.0.2125.111
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 5%
````````````````````End of Log``````````````````````

Farbar Service Scanner Version: 21-07-2014
Ran by Dinsen (administrator) on 30-10-2014 at 20:16:43
Running from "C:\Users\Dinsen\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

MiniToolBox by Farbar Version: 21-07-2014
Ran by Dinsen (administrator) on 30-10-2014 at 20:19:07
Running from "C:\Users\Dinsen\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Intel® Centrino® Wireless-N 6150 = Wireless Network Connection (Connected)
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Intel® Centrino® WiMAX 6150 = Local Area Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 2 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 3 (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Dinsen-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gha.chartermi.net

Ethernet adapter Local Area Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® Centrino® WiMAX 6150
Physical Address. . . . . . . . . : 64-D4-DA-60-E3-B8
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 3:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter #2
Physical Address. . . . . . . . . : 40-25-C2-69-6E-0D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 40-25-C2-69-6E-0D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : gha.chartermi.net
Description . . . . . . . . . . . : Intel® Centrino® Wireless-N 6150
Physical Address. . . . . . . . . : 40-25-C2-69-6E-0C
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::11f0:7352:7f0:ef52%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.105(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, October 30, 2014 7:50:38 PM
Lease Expires . . . . . . . . . . : Friday, October 31, 2014 7:50:38 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 306193858
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-04-3D-4E-54-04-A6-02-EC-2D
DNS Servers . . . . . . . . . . . : 24.247.15.53
24.217.0.5
66.189.0.100
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : 54-04-A6-02-EC-2D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.gha.chartermi.net:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gha.chartermi.net
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:1ca1:12bf:3f57:fe96(Preferred)
Link-local IPv6 Address . . . . . : fe80::1ca1:12bf:3f57:fe96%21(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{9A4D515F-2E3F-410B-B6E9-B5C8E15993C7}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #4
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{567F7EEF-A140-4668-8861-57B0D1986761}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{D7805218-1718-4F85-B3AC-7BBE14A9EB1C}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{FBB30D73-507D-4C7F-8C3F-069007BC81BF}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #7
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: vip01aldlmi.aldl.mi.charter.com
Address: 24.247.15.53

Name: google.com
Addresses: 2607:f8b0:4009:800::1002
74.125.225.35
74.125.225.33
74.125.225.41
74.125.225.38
74.125.225.46
74.125.225.37
74.125.225.36
74.125.225.32
74.125.225.39
74.125.225.40
74.125.225.34


Pinging google.com [74.125.225.39] with 32 bytes of data:
Reply from 74.125.225.39: bytes=32 time=22ms TTL=53
Reply from 74.125.225.39: bytes=32 time=23ms TTL=53

Ping statistics for 74.125.225.39:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 22ms, Maximum = 23ms, Average = 22ms
Server: vip01aldlmi.aldl.mi.charter.com
Address: 24.247.15.53

Name: yahoo.com
Addresses: 206.190.36.45
98.138.253.109
98.139.183.24


Pinging yahoo.com [98.138.253.109] with 32 bytes of data:
Reply from 98.138.253.109: bytes=32 time=46ms TTL=50
Reply from 98.138.253.109: bytes=32 time=42ms TTL=50

Ping statistics for 98.138.253.109:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 42ms, Maximum = 46ms, Average = 44ms

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
15...64 d4 da 60 e3 b8 ......Intel® Centrino® WiMAX 6150
14...40 25 c2 69 6e 0d ......Microsoft Virtual WiFi Miniport Adapter #2
13...40 25 c2 69 6e 0d ......Microsoft Virtual WiFi Miniport Adapter
12...40 25 c2 69 6e 0c ......Intel® Centrino® Wireless-N 6150
11...54 04 a6 02 ec 2d ......Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
1...........................Software Loopback Interface 1
22...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #3
21...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
23...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #4
24...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #5
42...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #6
43...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #7
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.105 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.105 281
192.168.1.105 255.255.255.255 On-link 192.168.1.105 281
192.168.1.255 255.255.255.255 On-link 192.168.1.105 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.105 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.105 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
21 58 ::/0 On-link
1 306 ::1/128 On-link
21 58 2001::/32 On-link
21 306 2001:0:9d38:6ab8:1ca1:12bf:3f57:fe96/128
On-link
12 281 fe80::/64 On-link
21 306 fe80::/64 On-link
12 281 fe80::11f0:7352:7f0:ef52/128
On-link
21 306 fe80::1ca1:12bf:3f57:fe96/128
On-link
1 306 ff00::/8 On-link
21 306 ff00::/8 On-link
12 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Windows\SysWOW64\wshbth.dll [36352] (Microsoft Corporation)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 09 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
Catalog9 11 C:\Windows\SysWOW64\mswsock.dll [231424] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Windows\System32\wshbth.dll [47104] (Microsoft Corporation)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog5 09 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [171392] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)
x64-Catalog9 11 C:\Windows\System32\mswsock.dll [327168] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (09/30/2014 07:17:38 PM) (Source: Application Hang) (User: )
Description: The program LiveUpdate.exe version 3.0.3.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1220

Start Time: 01cfdd0267651787

Termination Time: 10

Application Path: C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe

Report Id: eb951cdd-48f7-11e4-ba85-5404a602ec2d

Error: (09/15/2014 09:19:50 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (08/17/2014 09:37:39 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.DirectoryServices, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/17/2014 09:37:39 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.Security, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/17/2014 09:37:39 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.Deployment, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/17/2014 09:37:38 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.EnterpriseServices, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=amd64" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/17/2014 09:37:38 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.ServiceProcess, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/17/2014 09:37:37 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.DirectoryServices.Protocols, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/15/2014 10:30:09 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to compile System.ServiceProcess, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil because of the following error: The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020).

Error: (08/15/2014 10:30:09 PM) (Source: .NET Runtime Optimization Service) (User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to compile System.Security, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil because of the following error: The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020).


System errors:
=============
Error: (10/28/2014 08:54:15 PM) (Source: Service Control Manager) (User: )
Description: The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (10/28/2014 08:52:13 PM) (Source: Service Control Manager) (User: )
Description: The PEVSystemStart service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.

Error: (10/28/2014 08:44:20 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (10/24/2014 10:55:48 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80070643: Definition Update for Microsoft Security Essentials - KB2310138 (Definition 1.187.482.0).

Error: (10/24/2014 10:54:56 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.187.146.0

Update Source: %NT AUTHORITY59

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (10/23/2014 10:01:23 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.187.146.0

Update Source: %NT AUTHORITY59

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608

Error: (10/15/2014 07:07:37 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Windows 7 for x64-based Systems (KB2952664).

Error: (10/15/2014 06:29:18 PM) (Source: DCOM) (User: )
Description: {995C996E-D918-4A8C-A302-45719A6F4EA7}

Error: (10/15/2014 06:00:44 PM) (Source: Disk) (User: )
Description: The driver detected a controller error on \Device\Harddisk1\DR1.

Error: (10/12/2014 10:14:49 PM) (Source: Microsoft Antimalware) (User: )
Description: %NT AUTHORITY60 has encountered an error trying to update signatures.

New Signature Version:

Previous Signature Version: 1.185.2913.0

Update Source: %NT AUTHORITY59

Update Stage: 4.6.0305.00

Source Path: 4.6.0305.01

Signature Type: %NT AUTHORITY602

Update Type: %NT AUTHORITY604

User: NT AUTHORITY\SYSTEM

Current Engine Version: %NT AUTHORITY605

Previous Engine Version: %NT AUTHORITY606

Error code: %NT AUTHORITY607

Error description: %NT AUTHORITY608


Microsoft Office Sessions:
=========================
Error: (09/30/2014 07:17:38 PM) (Source: Application Hang)(User: )
Description: LiveUpdate.exe3.0.3.0122001cfdd026765178710C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exeeb951cdd-48f7-11e4-ba85-5404a602ec2d

Error: (09/15/2014 09:19:50 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (08/17/2014 09:37:39 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.DirectoryServices, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/17/2014 09:37:39 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.Security, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/17/2014 09:37:39 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.Deployment, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/17/2014 09:37:38 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.EnterpriseServices, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=amd64" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/17/2014 09:37:38 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.ServiceProcess, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/17/2014 09:37:37 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to execute command from the offline queue: uninstall "System.DirectoryServices.Protocols, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil" /NoDependencies . The error returned was Error: The specified assembly is not installed.
.

Error: (08/15/2014 10:30:09 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to compile System.ServiceProcess, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil because of the following error: The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020).
System.ServiceProcess, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil

Error: (08/15/2014 10:30:09 PM) (Source: .NET Runtime Optimization Service)(User: )
Description: .NET Runtime Optimization Service (clr_optimization_v4.0.30319_64) - Failed to compile System.Security, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil because of the following error: The process cannot access the file because it is being used by another process. (Exception from HRESULT: 0x80070020).
System.Security, Version=2.0.0.0, Culture=Neutral, PublicKeyToken=b03f5f7f11d50a3a, processorArchitecture=msil


CodeIntegrity Errors:
===================================
Date: 2013-01-07 20:25:23.806
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.

Date: 2013-01-07 20:25:23.791
Description: Windows is unable to verify the image integrity of the file \Device\HarddiskVolume2\ComboFix\catchme.sys because file hash could not be found on the system. A recent hardware or software change might have installed a file that is signed incorrectly or damaged, or that might be malicious software from an unknown source.



=========================== Installed Programs ============================
Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 3.1.0.4880 - Adobe Systems Incorporated)
Adobe AIR (x32 Version: 3.1.0.4880 - Adobe Systems Incorporated) Hidden
Adobe Flash Player 10 Plugin (HKLM-x32\...\Adobe Flash Player Plugin) (Version: 10.0.32.18 - Adobe Systems Incorporated)
Adobe Flash Player 15 ActiveX (HKLM-x32\...\Adobe Flash Player ActiveX) (Version: 15.0.0.167 - Adobe Systems Incorporated)
Adobe Reader X (10.1.12) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AA1000000001}) (Version: 10.1.12 - Adobe Systems Incorporated)
Alcor Micro USB Card Reader (HKLM-x32\...\AmUStor) (Version: 1.2.0117.08443 - Alcor Micro Corp.)
Alcor Micro USB Card Reader (x32 Version: 1.2.0117.08443 - Alcor Micro Corp.) Hidden
AnswerWorks Runtime (HKLM-x32\...\AnswerWorks) (Version: - )
Asmedia ASM104x USB 3.0 Host Controller Driver (HKLM-x32\...\{E4FB0B39-C991-4EE7-95DD-1A1A7857D33D}) (Version: 1.12.5.0 - Asmedia Technology)
ASUS AI Recovery (HKLM-x32\...\{D39F0676-163E-4595-A917-E28F99BBD4D2}) (Version: 1.0.14 - ASUS)
ASUS LifeFrame3 (HKLM-x32\...\{1DBD1F12-ED93-49C0-A7CC-56CBDE488158}) (Version: 3.0.22 - ASUS)
ASUS Live Update (HKLM-x32\...\{FA540E67-095C-4A1B-97BA-4D547DEC9AF4}) (Version: 3.0.3 - ASUS)
ASUS Power4Gear Hybrid (HKLM\...\{33B98264-A889-4913-A0CA-C364A75032B3}) (Version: 1.1.45 - ASUS)
ASUS Secure Delete (HKLM\...\{761C6783-D3BC-48AB-8E7C-61CE918A8436}) (Version: 1.00.0007 - ASUS)
ASUS SmartLogon (HKLM-x32\...\{64452561-169F-4A36-A2FF-B5E118EC65F5}) (Version: 1.0.0011 - ASUS)
ASUS Splendid Video Enhancement Technology (HKLM-x32\...\{0969AF05-4FF6-4C00-9406-43599238DE0D}) (Version: 1.02.0033 - ASUS)
ASUS USB Charger Plus (HKLM-x32\...\{AECA3622-E634-4A55-A696-70A511CBE06E}) (Version: 2.0.3 - AsusTek Computer Inc.)
ASUS Virtual Camera (HKLM-x32\...\{EC8BD21F-0CA0-4BBF-97D9-4A52B30041A1}) (Version: 1.0.21 - asus)
AsusScr_U46_ENG (HKLM-x32\...\AsusScr_U46_ENG) (Version: 1.0.0001 - ASUS)
AsusVibe2.0 (HKLM-x32\...\Asus Vibe2.0) (Version: 2.0.5.103 - ASUSTEK)
ATK Package (HKLM-x32\...\{AB5C933E-5C7D-4D30-B314-9C83A49B94BE}) (Version: 1.0.0010 - ASUS)
Best Buy Connect (HKLM-x32\...\{B435FD87-CA14-45E3-9D0B-A30F1F9F3866}) (Version: 3.00.68 - Best Buy)
Best Buy pc app (HKCU\...\e55b814e55744b76) (Version: 3.2.545.3 - Best Buy)
Best Buy pc app (Version: 3.2.2.0 - Best Buy) Hidden
Best Buy pc app (x32 Version: 3.2.2.0 - Best Buy) Hidden
Bing Bar (HKLM-x32\...\{3365E735-48A6-4194-9988-CE59AC5AE503}) (Version: 7.3.132.0 - Microsoft Corporation)
CCleaner (HKLM\...\CCleaner) (Version: 4.05 - Piriform)
Corel Applications (HKLM-x32\...\Corel Applications) (Version: - )
Corel WordPerfect Office - iFilter 64 Bit (HKLM\...\{1B45B85C-99E8-4523-8FB3-0248B3DECFC8}) (Version: 1.01.000 - Corel Corporation)
CyberLink LabelPrint (HKLM-x32\...\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243}) (Version: 2.5.1908 - CyberLink Corp.)
CyberLink LabelPrint (x32 Version: 2.5.1908 - CyberLink Corp.) Hidden
CyberLink Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.1.3602c - CyberLink Corp.)
CyberLink Power2Go (x32 Version: 6.1.3602c - CyberLink Corp.) Hidden
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
ETDWare PS/2-X64 8.0.5.3_WHQL (HKLM\...\Elantech) (Version: 8.0.5.3 - ELAN Microelectronic Corp.)
Fast Boot (HKLM\...\{13F4A7F3-EABC-4261-AF6B-1317777F0755}) (Version: 1.0.10 - ASUS)
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 38.0.2125.111 - Google Inc.)
Google Update Helper (x32 Version: 1.3.25.5 - Google Inc.) Hidden
HP FWUpdateEDO2 (HKLM-x32\...\{415FA9AD-DA10-4ABE-97B6-5051D4795C90}) (Version: 1.2.0.0 - Hewlett-Packard)
HP Photo Creations (HKLM-x32\...\HP Photo Creations) (Version: 1.0.0.5192 - HP Photo Creations)
HP Photosmart 5510 series Basic Device Software (HKLM\...\{424E8E17-A7B7-45B5-8C79-D58F04D9D920}) (Version: 25.0.621.0 - Hewlett-Packard Co.)
HP Photosmart 5510 series Help (HKLM-x32\...\{E02964EA-0E1B-4620-A26E-CBAB0341B1BB}) (Version: 140.0.2.2 - Hewlett Packard)
HP Photosmart 5510 series Product Improvement Study (HKLM\...\{1AE1848C-D592-4222-8048-AEE1694D2959}) (Version: 25.0.621.0 - Hewlett-Packard Co.)
HP Photosmart 6520 series Basic Device Software (HKLM\...\{9BB919AA-7F13-4003-BC37-AD2F8294DEBC}) (Version: 28.0.989.0 - Hewlett-Packard Co.)
HP Photosmart 6520 series Help (HKLM-x32\...\{D3293275-1002-41F5-BC37-099B4251FF5B}) (Version: 28.0.0 - Hewlett Packard)
HP Photosmart 6520 series Product Improvement Study (HKLM\...\{CE66F95C-D7EE-458E-8E08-DE5272B9CC71}) (Version: 28.0.989.0 - Hewlett-Packard Co.)
HP Update (HKLM-x32\...\{97486FBE-A3FC-4783-8D55-EA37E9D171CC}) (Version: 5.005.000.002 - Hewlett-Packard)
Intel PROSet Wireless (Version: - ) Hidden
Intel PROSet Wireless (x32 Version: - ) Hidden
Intel® Control Center (HKLM-x32\...\{F8A9085D-4C7A-41a9-8A77-C8998A96C421}) (Version: 1.2.1.1007 - Intel Corporation)
Intel® Management Engine Components (HKLM-x32\...\{65153EA5-8B6E-43B6-857B-C6E4FC25798A}) (Version: 7.0.0.1144 - Intel Corporation)
Intel® Processor Graphics (HKLM-x32\...\{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}) (Version: 9.17.10.2867 - Intel Corporation)
Intel® PROSet/Wireless WiFi Software (HKLM\...\{3C41721F-AF0F-4086-AA1C-4C7F29076228}) (Version: 14.01.1000 - Intel Corporation)
Intel® Turbo Boost Technology Monitor 2.0 (HKLM\...\{B77EFA0B-9BD3-4122-9F9A-15A963B5EA24}) (Version: 2.1.23.0 - Intel)
Intel® WiDi (HKLM-x32\...\{0DD706AF-B542-438C-999E-B30C7F625C8D}) (Version: 2.1.39.0 - Intel Corporation)
Intel® Wireless Display (HKLM\...\{28EF7372-9087-4AC3-9B9F-D9751FCDF830}) (Version: - )
Intel® PROSet/Wireless WiMAX Software (HKLM\...\{5C1DA3D9-F590-4317-A4FB-274F658E504B}) (Version: 6.05.0000 - Intel Corporation)
Internet Explorer (Enable DEP) (HKLM\...\{a9264802-8a7a-40fe-a135-5c6d204aed7a}.sdb) (Version: - )
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Mesh Runtime (x32 Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4.5.1 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.5.50938 - Microsoft Corporation)
Microsoft .NET Framework 4.5.1 (Version: 4.5.50938 - Microsoft Corporation) Hidden
Microsoft Application Compatibility Toolkit 5.6 (HKLM-x32\...\{0F5AEBB0-43F3-4571-ACE7-A7942E8AA179}) (Version: 5.6.7324.0 - Microsoft Corporation)
Microsoft Application Error Reporting (Version: 12.0.6015.5000 - Microsoft Corporation) Hidden
Microsoft Office 2010 (HKLM-x32\...\{95140000-0070-0000-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (HKLM-x32\...\Office14.Click2Run) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Edition 2003 (HKLM-x32\...\{90110409-6000-11D3-8CFE-0150048383C9}) (Version: 11.0.8173.0 - Microsoft Corporation)
Microsoft Office Starter 2010 - English (HKLM-x32\...\{90140011-0066-0409-0000-0000000FF1CE}) (Version: 14.0.4763.1000 - Microsoft Corporation)
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM-x32\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6ce5bae9-d3ca-4b99-891a-1dc6c118a5fc}) (Version: 8.0.59192 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM-x32\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
MSVCRT (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSVCRT_amd64 (x32 Version: 15.4.2862.0708 - Microsoft) Hidden
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Nuance PDF Reader (HKLM-x32\...\{B480904D-F73F-4673-B034-8A5F492C9184}) (Version: 6.00.0041 - Nuance Communications, Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.6383 - Realtek Semiconductor Corp.)
SceneSwitch (HKLM-x32\...\{5172E572-C175-4F80-A6D5-5CB45826AD61}) (Version: 1.0.8 - ASUS)
Skype Click to Call (HKLM-x32\...\{B6CF2967-C81E-40C0-9815-C05774FEF120}) (Version: 5.8.8855 - Skype Technologies S.A.)
Skype™ 6.11 (HKLM-x32\...\{4E76FF7E-AEBA-4C87-B788-CD47E5425B9D}) (Version: 6.11.102 - Skype Technologies S.A.)
Sonic Focus (HKLM-x32\...\{09BCB9CE-964B-4BDA-AE46-B5A0ABEF1D3F}) (Version: 1.0.0.4 - Synopsys )
Windows Live Communications Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3555.0308 - Microsoft Corporation)
Windows Live Essentials (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live ID Sign-in Assistant (Version: 7.250.4232.0 - Microsoft Corporation) Hidden
Windows Live Installer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Language Selector (Version: 15.4.3555.0308 - Microsoft Corporation) Hidden
Windows Live Mail (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Mesh ActiveX Control for Remote Connections (HKLM-x32\...\{2902F983-B4C1-44BA-B85D-5C6D52E2C441}) (Version: 15.4.5722.2 - Microsoft Corporation)
Windows Live Messenger (x32 Version: 15.4.3538.0513 - Microsoft Corporation) Hidden
Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Movie Maker (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Common (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live PIMT Platform (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Remote Client (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Client Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live Remote Service Resources (Version: 15.4.5722.2 - Microsoft Corporation) Hidden
Windows Live SOXE (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live SOXE Definitions (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live UX Platform Language Pack (x32 Version: 15.4.3508.1109 - Microsoft Corporation) Hidden
Windows Live Writer (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
Windows Live Writer Resources (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
WinFlash (HKLM-x32\...\{8F21291E-0444-4B1D-B9F9-4370A73E346D}) (Version: 2.31.1 - ASUS)
Wireless Console 3 (HKLM-x32\...\{20FDF948-C8ED-4543-A539-F7F4AEF5AFA2}) (Version: 3.0.19 - ASUS)
WordPerfect Lightning - EN (x32 Version: 1.0 - Corel Corporation) Hidden
WordPerfect Lightning - IPM (x32 Version: 1.0 - Corel Corporation) Hidden
WordPerfect Lightning - Messages (x32 Version: 1.0 - Corel Corporation) Hidden
WordPerfect Lightning - MSOM (x32 Version: 1.1 - Corel Corporation) Hidden
WordPerfect Lightning (x32 Version: 1.0 - Corel Corporation) Hidden
WordPerfect Office X4 - Common (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - Content (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - EN (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - Filters (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - Graphics (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - ICA (x32 Version: 14.1 - Corel Corporation) Hidden
WordPerfect Office X4 - IPM (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - IPM EN (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - Migration Manager (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - PerfectExperts (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - PR (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - QP (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - Skins (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 - System (x32 Version: 14.1 - Corel Corporation) Hidden
WordPerfect Office X4 - WP (x32 Version: 14.2 - Corel Corporation) Hidden
WordPerfect Office X4 (HKLM-x32\...\_{DCDAB2ED-5741-4C30-A1A4-0FCB8A529001}) (Version: - Corel Corporation)
WordPerfect Office X4 (x32 Version: 14.2 - Corel Corporation) Hidden
Youtube Icon Installer (HKLM-x32\...\{69B846ED-6555-4757-91A7-3C50A148CB09}) (Version: 1.0.0 - Iconomize.com)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 34%
Total physical RAM: 6049.14 MB
Available physical RAM: 3968.09 MB
Total Pagefile: 12096.45 MB
Available Pagefile: 9569.6 MB
Total Virtual: 4095.88 MB
Available Virtual: 3978.67 MB

========================= Partitions: =====================================

1 Drive c: (OS) (Fixed) (Total:571.17 GB) (Free:468.18 GB) NTFS

========================= Users: ========================================

User accounts for \\DINSEN-PC

Administrator Dinsen Guest

========================= Restore Points ==================================

03-09-2014 03:08:21 Windows Update
08-09-2014 02:01:07 Windows Update
15-09-2014 13:13:47 Windows Update
30-09-2014 23:03:18 Windows Update
01-10-2014 01:52:51 Windows Update
05-10-2014 02:40:55 Windows Update
11-10-2014 11:52:53 Windows Update
15-10-2014 21:48:00 Windows Update
15-10-2014 22:28:52 Windows Update
19-10-2014 00:38:14 Windows Update
24-10-2014 01:59:42 Windows Update
28-10-2014 23:58:05 Windows Update

**** End of log ****

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 10/28/2014
Scan Time: 7:59:21 PM
Logfile: mbam_log.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.10.28.07
Rootkit Database: v2014.10.22.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: Dinsen

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 330725
Time Elapsed: 19 min, 46 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 19
PUP.Optional.DomaIQ, C:\Users\Dinsen\Downloads\flash_player_14_plugin.exe, Quarantined, [3dda54c69be1e35343c55af92ad64bb5],
PUP.Optional.DomaIQ, C:\Users\Dinsen\Downloads\Unconfirmed 320869.crdownload, Quarantined, [eb2c2febf686122410c05fe4827e7888],
PUP.Optional.AirInstaller, C:\Users\Dinsen\Downloads\setup (1).exe, Quarantined, [35e266b4ee8e1d194877ef2e48b90af6],
PUP.Optional.AirInstaller, C:\Users\Dinsen\Downloads\setup (2).exe, Quarantined, [db3c0416087442f4d1ee7aa34bb60ff1],
PUP.Optional.OptimumInstaller.A, C:\Users\Dinsen\Downloads\Setup (3).exe, Quarantined, [ce495ac0a5d754e281c2c4a0fe03fb05],
PUP.Optional.AirInstaller, C:\Users\Dinsen\Downloads\setup.exe, Quarantined, [9384ec2e235915210eb1819c7e839b65],
PUP.Optional.BundleInstaller.A, C:\Users\Dinsen\Downloads\FlashPlayer_V.10802191c.exe, Quarantined, [ec2bd24845373cfaa6f4f46717eaa759],
PUP.FakeFlash.Domaiq, C:\Users\Dinsen\Downloads\FlashPlayer_V.160008304c.exe, Quarantined, [c75056c41c605fd79326b14cf010be42],
PUP.Optional.BundleInstaller.A, C:\Users\Dinsen\Downloads\FlashPlayer_V.8545221c.exe, Quarantined, [55c271a97efed264afeb411a996827d9],
PUP.Optional.BundleInstaller.A, C:\Users\Dinsen\Downloads\FlashPlayer_V.8545255c.exe, Quarantined, [97802feb9ae223138317a8b3e51ca060],
PUP.OptionalBundleInstaller.A, C:\Users\Dinsen\Downloads\Java (1).exe, Quarantined, [37e0a67498e4c37339bcb76a59a7ce32],
PUP.OptionalBundleInstaller.A, C:\Users\Dinsen\Downloads\Java (2).exe, Quarantined, [ca4d6bafd9a3cd694ca9f22f16eace32],
PUP.OptionalBundleInstaller.A, C:\Users\Dinsen\Downloads\Java (3).exe, Quarantined, [a96e4bcfec90360049ac2cf52cd46c94],
PUP.OptionalBundleInstaller.A, C:\Users\Dinsen\Downloads\Java.exe, Quarantined, [31e68d8d403cf24423d260c107f96898],
PUP.Optional.ClientConnect, C:\Users\Dinsen\Downloads\ManualSearch_TSV39SMJJ.exe, Quarantined, [44d3c159b0cccb6bc63f189ef11010f0],
PUP.Optional.ClientConnect, C:\Users\Dinsen\Downloads\ManualSearch_TSV39SMK9.exe, Quarantined, [c35462b84c30fa3cf80d635342bf738d],
PUP.Optional.InstallIQ.A, C:\Users\Dinsen\Downloads\mplayer (1).exe, Quarantined, [69ae0911e99311256d6d1814b24feb15],
PUP.Optional.InstallIQ.A, C:\Users\Dinsen\Downloads\mplayer (2).exe, Quarantined, [53c48c8eb1cb64d228b22804e51c8779],
PUP.Optional.InstallIQ.A, C:\Users\Dinsen\Downloads\mplayer.exe, Quarantined, [5bbcb961f9832c0a39a1f93312efdc24],

Physical Sectors: 0
(No malicious items detected)


(end)

Malwarebytes Anti-Rootkit BETA 1.07.0.1012
www.malwarebytes.org

Database version: v2014.10.30.13

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 11.0.9600.17358
Dinsen :: DINSEN-PC [administrator]

10/30/2014 8:46:14 PM
mbar-log-2014-10-30 (20-46-14).txt

Scan type: Quick scan
Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
Scan options disabled:
Objects scanned: 331079
Time elapsed: 9 minute(s), 8 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

Physical Sectors Detected: 0
(No malicious items detected)

(end)

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.07.0.1012

© Malwarebytes Corporation 2011-2012

OS version: 6.1.7601 Windows 7 Service Pack 1 x64

Account is Administrative

Internet Explorer version: 11.0.9600.17358

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED, Q:\ DRIVE_FIXED
CPU speed: 2.394000 GHz
Memory total: 6342979584, free: 4207046656

Downloaded database version: v2014.10.30.13
Downloaded database version: v2014.10.22.01
=======================================
Initializing...
------------ Kernel report ------------
10/30/2014 20:46:07
------------ Loaded modules -----------
\SystemRoot\system32\ntoskrnl.exe
\SystemRoot\system32\hal.dll
\SystemRoot\system32\kdcom.dll
\SystemRoot\system32\mcupdate_GenuineIntel.dll
\SystemRoot\system32\PSHED.dll
\SystemRoot\system32\CLFS.SYS
\SystemRoot\system32\CI.dll
\SystemRoot\system32\drivers\Wdf01000.sys
\SystemRoot\system32\drivers\WDFLDR.SYS
\SystemRoot\system32\drivers\ACPI.sys
\SystemRoot\system32\drivers\WMILIB.SYS
\SystemRoot\system32\drivers\msisadrv.sys
\SystemRoot\system32\drivers\pci.sys
\SystemRoot\system32\drivers\vdrvroot.sys
\SystemRoot\System32\drivers\partmgr.sys
\SystemRoot\system32\drivers\compbatt.sys
\SystemRoot\system32\drivers\BATTC.SYS
\SystemRoot\system32\drivers\volmgr.sys
\SystemRoot\System32\drivers\volmgrx.sys
\SystemRoot\system32\drivers\pciide.sys
\SystemRoot\system32\drivers\PCIIDEX.SYS
\SystemRoot\System32\Drivers\assd.sys
\SystemRoot\System32\drivers\mountmgr.sys
\SystemRoot\system32\DRIVERS\iaStor.sys
\SystemRoot\system32\drivers\atapi.sys
\SystemRoot\system32\drivers\ataport.SYS
\SystemRoot\system32\drivers\msahci.sys
\SystemRoot\system32\drivers\amdxata.sys
\SystemRoot\system32\drivers\fltmgr.sys
\SystemRoot\system32\drivers\fileinfo.sys
\SystemRoot\system32\DRIVERS\MpFilter.sys
\SystemRoot\System32\Drivers\Ntfs.sys
\SystemRoot\System32\Drivers\msrpc.sys
\SystemRoot\System32\Drivers\ksecdd.sys
\SystemRoot\System32\Drivers\cng.sys
\SystemRoot\System32\drivers\pcw.sys
\SystemRoot\System32\Drivers\Fs_Rec.sys
\SystemRoot\system32\drivers\ndis.sys
\SystemRoot\system32\drivers\NETIO.SYS
\SystemRoot\System32\Drivers\ksecpkg.sys
\SystemRoot\System32\drivers\tcpip.sys
\SystemRoot\System32\drivers\fwpkclnt.sys
\SystemRoot\system32\drivers\volsnap.sys
\SystemRoot\System32\Drivers\spldr.sys
\SystemRoot\System32\drivers\rdyboost.sys
\SystemRoot\System32\Drivers\mup.sys
\SystemRoot\System32\drivers\hwpolicy.sys
\SystemRoot\System32\DRIVERS\fvevol.sys
\SystemRoot\system32\drivers\disk.sys
\SystemRoot\system32\drivers\CLASSPNP.SYS
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\drivers\VIDEOPRT.SYS
\SystemRoot\System32\drivers\watchdog.sys
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\system32\drivers\rdpencdd.sys
\SystemRoot\system32\drivers\rdprefmp.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\tdx.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\drivers\afd.sys
\SystemRoot\System32\DRIVERS\netbt.sys
\SystemRoot\system32\drivers\ws2ifsl.sys
\SystemRoot\system32\DRIVERS\wfplwf.sys
\SystemRoot\system32\DRIVERS\pacer.sys
\SystemRoot\system32\DRIVERS\vwififlt.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\drivers\nsiproxy.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\drivers\discache.sys
\SystemRoot\System32\Drivers\dfsc.sys
\SystemRoot\system32\DRIVERS\blbdrive.sys
\??\C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys
\SystemRoot\system32\DRIVERS\tunnel.sys
\SystemRoot\system32\DRIVERS\igdkmd64.sys
\SystemRoot\System32\drivers\dxgkrnl.sys
\SystemRoot\System32\drivers\dxgmms1.sys
\SystemRoot\system32\DRIVERS\HECIx64.sys
\SystemRoot\system32\DRIVERS\AiCharger.sys
\SystemRoot\system32\drivers\usbehci.sys
\SystemRoot\system32\drivers\USBPORT.SYS
\SystemRoot\system32\DRIVERS\HDAudBus.sys
\SystemRoot\system32\DRIVERS\Netwsw00.sys
\SystemRoot\system32\DRIVERS\vwifibus.sys
\SystemRoot\system32\DRIVERS\asmtxhci.sys
\SystemRoot\system32\DRIVERS\L1C62x64.sys
\SystemRoot\system32\DRIVERS\i8042prt.sys
\SystemRoot\system32\DRIVERS\ETD.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\kbfiltr.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\CmBatt.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\wmiacpi.sys
\SystemRoot\system32\DRIVERS\CompositeBus.sys
\SystemRoot\system32\DRIVERS\AgileVpn.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\rassstp.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\ks.sys
\SystemRoot\system32\DRIVERS\iwdbus.sys
\SystemRoot\system32\DRIVERS\umbus.sys
\SystemRoot\system32\DRIVERS\WDKMD.sys
\SystemRoot\system32\DRIVERS\bpenum.sys
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\drivers\RTKVHD64.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ksthunk.sys
\SystemRoot\system32\DRIVERS\IntcDAud.sys
\SystemRoot\system32\DRIVERS\asmthub3.sys
\SystemRoot\System32\Drivers\crashdmp.sys
\SystemRoot\System32\Drivers\dump_iaStor.sys
\SystemRoot\System32\Drivers\dump_dumpfve.sys
\SystemRoot\System32\Drivers\bpusb.sys
\SystemRoot\system32\DRIVERS\bpmp.sys
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\system32\DRIVERS\usbccgp.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\System32\Drivers\usbvideo.sys
\SystemRoot\system32\drivers\hidusb.sys
\SystemRoot\system32\drivers\HIDCLASS.SYS
\SystemRoot\system32\drivers\HIDPARSE.SYS
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\monitor.sys
\SystemRoot\System32\TSDDD.dll
\SystemRoot\System32\cdd.dll
\SystemRoot\system32\drivers\luafv.sys
\SystemRoot\system32\DRIVERS\Sftvollh.sys
\SystemRoot\system32\DRIVERS\lltdio.sys
\SystemRoot\system32\DRIVERS\nwifi.sys
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\DRIVERS\rspndr.sys
\SystemRoot\system32\DRIVERS\TurboB.sys
\??\C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys
\SystemRoot\system32\drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\bowser.sys
\SystemRoot\System32\drivers\mpsdrv.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\system32\DRIVERS\mrxsmb10.sys
\SystemRoot\system32\DRIVERS\mrxsmb20.sys
\SystemRoot\system32\DRIVERS\NisDrvWFP.sys
\SystemRoot\system32\drivers\peauth.sys
\SystemRoot\System32\Drivers\secdrv.SYS
\SystemRoot\system32\DRIVERS\Sftfslh.sys
\SystemRoot\system32\DRIVERS\Sftplaylh.sys
\SystemRoot\System32\DRIVERS\srvnet.sys
\SystemRoot\System32\drivers\tcpipreg.sys
\SystemRoot\system32\DRIVERS\vwifimp.sys
\SystemRoot\System32\DRIVERS\srv2.sys
\SystemRoot\System32\DRIVERS\srv.sys
\SystemRoot\system32\DRIVERS\Sftredirlh.sys
\SystemRoot\System32\Drivers\fastfat.SYS
\??\C:\Windows\system32\drivers\mbamchameleon.sys
\??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
\Windows\System32\ntdll.dll
\Windows\System32\smss.exe
\Windows\System32\apisetschema.dll
\Windows\System32\autochk.exe
\Windows\System32\iertutil.dll
\Windows\System32\comdlg32.dll
\Windows\System32\imagehlp.dll
\Windows\System32\ole32.dll
\Windows\System32\advapi32.dll
\Windows\System32\nsi.dll
\Windows\System32\wininet.dll
\Windows\System32\clbcatq.dll
\Windows\System32\imm32.dll
\Windows\System32\psapi.dll
\Windows\System32\kernel32.dll
\Windows\System32\urlmon.dll
\Windows\System32\difxapi.dll
\Windows\System32\Wldap32.dll
\Windows\System32\shlwapi.dll
\Windows\System32\msctf.dll
\Windows\System32\setupapi.dll
\Windows\System32\usp10.dll
\Windows\System32\user32.dll
\Windows\System32\sechost.dll
\Windows\System32\normaliz.dll
\Windows\System32\gdi32.dll
\Windows\System32\rpcrt4.dll
\Windows\System32\ws2_32.dll
\Windows\System32\lpk.dll
\Windows\System32\msvcrt.dll
\Windows\System32\shell32.dll
\Windows\System32\oleaut32.dll
\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll
----------- End -----------
Done!
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xfffffa800884e060
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IAAStorageDevice-1\
Lower Device Object: 0xfffffa8005f6a050
Lower Device Driver Name: \Driver\iaStor\
<<<2>>>
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xfffffa800884e060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xfffffa800884eb90, DeviceName: Unknown, DriverName: \Driver\partmgr\
DevicePointer: 0xfffffa800884e060, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xfffffa8005f67d10, DeviceName: Unknown, DriverName: \Driver\ACPI\
DevicePointer: 0xfffffa8005f6a050, DeviceName: \Device\Ide\IAAStorageDevice-1\, DriverName: \Driver\iaStor\
------------ End ----------
Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
Upper DeviceData: 0x0, 0x0, 0x0
Lower DeviceData: 0x0, 0x0, 0x0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
<<<2>>>
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
Done!
Drive 0
This is a System drive
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: AA9693FE

Partition information:

Partition 0 type is Other (0x1c)
Partition is NOT ACTIVE.
Partition starts at LBA: 2048 Numsec = 52428800

Partition 1 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 52430848 Numsec = 1197830832
Partition file system is NTFS
Partition is bootable

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 640135028736 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-2047-1250243728-1250263728)...
Done!
Scan finished
=======================================


Removal queue found; removal started
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\VBR-0-1-52430848-i.mbam...
Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR-0-r.mbam...
Removal finished

Rkill 2.6.8 by Lawrence Abrams (Grinler)
http://www.bleepingcomputer.com/
Copyright 2008-2014 BleepingComputer.com
More Information about Rkill can be found at this link:
http://www.bleepingcomputer.com/forums/topic308364.html

Program started at: 10/30/2014 08:57:48 PM in x64 mode.
Windows Version: Windows 7 Home Premium Service Pack 1

Checking for Windows services to stop:

* No malware services found to stop.

Checking for processes to terminate:

* C:\Windows\SysWOW64\ACEngSvr.exe (PID: 2716) [WD-HEUR]

1 proccess terminated!

Checking Registry for malware related settings:

* No issues found in the Registry.

Resetting .EXE, .COM, & .BAT associations in the Windows Registry.

Performing miscellaneous checks:

* No issues found.

Checking Windows Service Integrity:

* No issues found.

Searching for Missing Digital Signatures:

* No issues found.

Checking HOSTS File:

* HOSTS file entries found:

127.0.0.1 localhost

Program finished at: 10/30/2014 08:59:24 PM
Execution time: 0 hours(s), 1 minute(s), and 35 seconds(s)

#4 Broni

Broni

    The Coolest BC Computer


  • BC Advisor
  • 42,462 posts
  • OFFLINE
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  • Gender:Male
  • Location:Daly City, CA
  • Local time:11:56 PM

Posted 30 October 2014 - 08:59 PM

p22002970.gif Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.

p22002970.gif Please download AdwCleaner by Xplode onto your desktop.

  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


p22002970.gif Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.


p22002970.gif Please run a free online scan with the ESET Online Scanner.

  • Disable your antivirus program
  • Internet Explorer users - Click on this link to open ESET OnlineScan.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on ESET Smart Installer to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the esetsmartinstaller_enu.png icon on your desktop.
  • Check "YES, I accept the Terms of Use."
  • Click the Start button.
  • Accept any security warnings from your browser.
  • Check "Enable detection of potentially unwanted applications".
  • Click Advanced settings and make sure all 4 boxes are checkmarked (two of them are already checkmarked by default).
    Do NOT checkmark "Use custom proxy settings"
  • Click the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click List Threats
  • Click Export, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Click the Back button.
  • Click the Finish button.


My Website

p4433470.gif

My help doesn't cost a penny, but if you'd like to consider a donation, click p22001735.gif


 


#5 Volkardus

Volkardus
  • Topic Starter

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  • Local time:02:56 AM

Posted 30 October 2014 - 09:44 PM

# AdwCleaner v3.311 - Report created 30/10/2014 at 22:32:35
# Updated 30/09/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Dinsen - DINSEN-PC
# Running from : C:\Users\Dinsen\Desktop\adwcleaner_3.311.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled Tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****


***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.17344


-\\ Google Chrome v38.0.2125.111

[ File : C:\Users\Dinsen\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [1837 octets] - [28/10/2014 21:12:14]
AdwCleaner[R1].txt - [1070 octets] - [30/10/2014 22:29:26]
AdwCleaner[S0].txt - [1911 octets] - [28/10/2014 21:13:50]
AdwCleaner[S1].txt - [997 octets] - [30/10/2014 22:32:35]

########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [1056 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.3 (10.21.2014:1)
OS: Windows 7 Home Premium x64
Ran by Dinsen on Thu 10/30/2014 at 22:38:10.24
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] "C:\Windows\couponprinter.ocx"



~~~ Folders

Successfully deleted: [Folder] "C:\ProgramData\best buy pc app"
Successfully deleted: [Folder] "C:\Users\Dinsen\appdata\local\best buy pc app"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{0031312B-5A09-4F90-8D67-291DE3A845F4}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{00C8B559-A786-47EA-BDEB-9CA9E93BE67B}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{01AEB5B0-EF6E-4F7F-B5D0-A24FA3F5BC4D}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{0267C813-160A-49AF-BC8D-08991696D662}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{051EBBE8-8443-49EC-8DDA-79457D94CAA5}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{05ADD207-780D-4117-9748-C70C96FF9462}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{068476E6-102E-4D1B-AEBB-0286068A7EF1}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{087E4076-9813-4B3C-B807-DB23398CB8F5}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{090EBC8A-B2EA-496F-8A2C-8254B1F901ED}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{09C5C287-5BEA-459F-B0F9-7E0C49A89651}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{0B9B9737-61EB-4A8A-8492-12B8AFD49FED}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{0C2BCC5F-F3F7-4A54-B87A-F9FA06E41FCD}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{0C7D0794-9E4C-4AA1-B04C-3F2310A78CDF}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{0FA588CB-333D-4E67-97D9-B432A01DA416}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{0FC71663-1D7D-43A8-BD36-6EEFFFE1D2F0}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{10436967-DD16-4FBD-A018-0500520B821F}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{13355678-C2FB-420C-9EAF-A0851E4328FD}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{16657E09-8205-4C28-ACB1-8377DC484EC3}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{17745874-AB50-4F19-864D-950721EA2115}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{1BB8F3B4-BE35-43A3-8443-3C6ACF660972}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{1C02B3D9-97AD-4B5E-A5D8-0C2996DA1B27}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{1CCEE6E3-4EE0-4CC0-9C2F-15CC9A994A6A}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{23441387-0331-497C-9981-7F7C82F2849C}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{251CED89-0F96-4C18-8162-2CF3E7918021}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{286902E8-17B3-44BD-9F63-F18F632E4E1E}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{29B1029B-4AF6-43F2-8A41-B123B0E69CDB}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{29D4A1B6-787E-4E03-A2A2-062005573601}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{2BC1F97B-DCD4-4C40-8BFB-47B9AC2EA03E}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{2FF76BC6-6BA0-4B2E-919B-01962DE94E39}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{31AF59DF-51F9-4C29-9826-77401C1190AE}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{3237C632-B7A6-439D-BCD5-94C81C9A6400}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{3442A7BA-9AEA-457E-9FB9-C2C7A890586A}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{344C4944-538A-4640-B7EC-49EDD9E38377}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{37C758FD-05A9-40AA-9DA8-DFC19757CFD0}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{387F5862-9CBB-4144-946F-291D83F96E9B}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{3977A6FA-7A7C-43C5-AC9E-4AD16C9D7275}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{3B161A61-361A-450A-83C9-6E88644AD1C4}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{3C3AAE84-6E7E-4355-B1CD-26AA17635FF3}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{3D077D56-9728-4D89-8632-A4491C64D38C}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{3DA58192-59B9-46C0-A01C-1A9BCFC2D9E7}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{3F379754-38B5-4F57-82C5-97672E9EFF75}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{3F6D5FE3-A143-4EE8-823A-2E991555E9AF}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{407D3F6F-4B48-4009-ADB6-5CEF4A9E7B45}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{42CF7791-EF65-46ED-A40A-70DF9C63E6DF}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{42FDE0A1-284B-4778-A277-42623A67FC87}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{431BCD08-B1E9-42DE-AC20-E6B2353E09DB}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{45727C60-DF8A-4791-B940-75B76B4BA8E0}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{45745FB7-D361-41BB-992E-04B0FE239C08}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{459EAC50-0AC3-4266-B9D6-B23737E5B74C}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{45B57FC0-B267-403F-B254-93F4A8ACAA1F}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{46ECE773-96BC-4B29-8C36-5B206FC13363}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{49423B8E-D59C-4445-BA02-421424678E74}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{4AAD1252-D359-43FE-8B36-D61D1DB00179}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{4B268300-1A81-4E4F-9520-AE0DD68B0572}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{4B5DA47F-6F2F-44F5-8AF2-C924CBC3B637}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{4D85FDC4-1BA8-454A-AA6F-A043DB7B14C2}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{5175E83D-D10B-4A35-A035-4BE455C1E0C9}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{535A4486-EB6C-4562-BDE0-24A13F91AFC5}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{53BE71EB-9FEB-4D9B-A03E-3320BD858C6A}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{53D06A55-42BB-4639-9EC1-706612CEA713}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{54CD9E85-EEEF-4958-8244-765E4E76606F}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{558220E6-4E4D-470C-BCF3-48D787E1CCB3}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{560A7BC6-90AF-4503-B60E-07C31E54A14D}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{56E77888-7076-4816-94BC-9DB38D3DD335}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{5731CA2B-F94D-4B30-B5D2-F9A7EE465756}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{5958E845-48AC-426C-9BD0-1CC636D720C1}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{59E6C434-6958-4FB7-B856-633A86031406}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{5BAD6A8F-3BF9-4D25-991E-3B7D2D271604}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{5C64E429-BA65-4F18-BCF0-862D0C1DBD37}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{5D633DF2-7A08-4AD9-BC00-BB141763DA01}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{5EC13819-0249-43F3-85F8-95F4FA2B6F7B}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{5EE63CA8-FE6B-43FD-ACF4-2E29BF635D4A}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{60472F24-B1FE-4695-8EDD-51C82AED8452}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{60AA19D9-A99C-4A66-83AC-B51CE1B044AE}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{60D6BBCE-F44A-4D17-9FA9-FA8DB355316F}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{614FB9B3-876A-485A-B63E-16014466E7CE}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{6170178C-4AAE-4D39-B4D2-3D5FE2449AE7}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{62BE95BE-A19E-4595-BE3E-596113357191}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{64C6E8E5-918C-45A7-A340-0E3C1DB7DEEE}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{65C277D9-FB45-4C7B-AEA1-AFB4C86B593A}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{65FE3234-0F7A-4BD5-96E7-EE93B17FCD2E}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{6603BE77-8D38-4C0A-86EC-029B55FE536A}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{66AD99F9-9405-4644-91A8-E2287B21D437}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{67FF70E8-55F8-495C-A8EF-BECA6877897F}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{68406A88-B741-44EB-B59B-F25017E1D33F}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{6A22F4EB-9D50-42AF-BC94-24B42DFA5CD3}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{6CFC4CED-75DD-4C88-9CFE-464F7BE684A3}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{6E89D8DD-70EA-4C4D-9EB3-1CC442FE9AD7}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{6FBF639A-3481-484E-AFE2-4478A41CBB66}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{71D36D17-D454-4932-A6CA-4D6EE9EC121E}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{73739C3C-8489-4172-8191-441443CB141B}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{74620366-D143-4ED6-802D-85AB15A4C9B7}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{7636A20C-D522-475D-A286-68D76FCAB5C8}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{78298473-F275-4880-8C8B-90AE432997CC}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{787289F8-6967-4E49-822D-3EE98F15429D}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{78744509-A61C-4C7D-AB2C-B816784BAFC9}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{79155BB5-B66A-48BA-9814-A7286D71BC10}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{7ABD5A3C-A2AE-4E48-B24E-14E645A4AE59}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{7C3ABA9D-321A-42B2-B2EF-3B329AE814A5}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{7EA5E001-2ED2-451E-87DA-F0DDC02D9FBE}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{7F966CA4-7831-452C-9E0E-582C94F3E0ED}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{7FCC66FA-1BBA-45FC-93D3-01A3A59D2F8E}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{803C7FC3-7F2A-441C-85CF-572A04CBA624}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{80DFE9A0-5559-4B23-90B8-53CD49F8B0CC}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{824F7100-BB1A-4B26-835A-0639E5007436}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{82BB5F0F-2228-4596-A3B0-D93651EB14D1}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{869335EE-224C-413E-96B7-55DEE109A9F6}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{86EC5A1E-F03B-45F8-856B-1337D6C504BF}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{8AA9B6FF-7C96-429D-8A59-34880E3E9DD3}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{8CAA3165-ADAE-4FE3-8F2A-BC90F5122245}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{8DD60D34-452F-4811-8048-87CC61594E04}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{90A11170-248E-4224-9EB1-E1C61F4399ED}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{90D850FF-0FD5-4E1A-AF29-E8AC68C53180}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{92D25A5D-CE53-4ACB-8003-C402ECD89A20}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{94DA8401-190E-41C7-B9BB-1F558701E97C}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{94FE019A-6D63-4BB8-9538-1F0285659180}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{9544E7E9-3497-452F-9511-AB5A2BC44D3C}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{960CDC7F-62A6-4972-9179-5EEDEE1EB581}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{98817384-122C-46B0-ABE0-A4C2AB82CEA2}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{999E404A-DD7C-41B8-8FD6-DEBB48AB29FE}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{99A92277-43FC-42EB-9BA5-00F9ADD12FFB}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{99AB3013-1C23-4F77-A0C7-D9234D3B27B3}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{9B31B94F-8F46-4831-A26A-D3EBFC4036DF}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{9FE1E2D9-721F-4C9C-9E6E-D4E86C005E65}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{A43AA60E-B3E2-4E0F-8974-ACA86C074585}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{A5F9E972-2F8F-4C7B-9967-6FF92A5BA7EB}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{A651431B-BE09-4CFC-AC3A-9A4088614DEC}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{A6E86578-CC7E-4776-A911-F17EF6B65136}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{A746F2D2-A020-46C5-91AC-CAACB82C911E}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{A8F4629D-E78D-4795-8CB4-30E74AEA0E39}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{AA6B7566-858F-4B1F-828E-744DDC4CEAA4}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{AC213D85-E08C-499E-B8B6-35489F16B6EB}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{AC90009E-1A58-4E6B-9CE8-89C197169526}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{AE66F905-C16B-446B-A798-1A11DD5EE2F0}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B171C84B-4D31-406B-814E-ADBBA1C83D15}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B257BCFB-3297-4D89-B5D9-FAC0D91EE50C}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B30210DF-3D22-4C20-A4C9-42A2FE32B130}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B36BF41B-BFBD-4C88-9AA9-95DA9EEAFA9B}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B38FAD14-1B61-40C9-9EB2-CEEC5C0A4FD4}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B47F8AB6-3DC4-43CC-8B8F-9D29001D071E}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B5346A6E-807D-4AAC-97AD-0B86B139E435}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B5968816-1F35-4B64-BB1B-B78A7A3EAC1A}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B6A188A3-D7A3-4D08-BEC7-D80DA7AD26B4}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B822DCB6-A2AC-4D90-9BF4-A1FB776D61A6}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B8F8B294-AE9A-4253-98DF-E13CF7A58CB3}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{B983CAC0-9AA0-413E-BF87-9F758EC17AE1}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{BF8D9D1D-815D-4C07-950D-2D2A01F33EC8}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{C129B222-EEC6-4552-82D2-D08575F557EA}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{C15B19B0-AF77-402B-B508-C98889E5DB29}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{C1B77BC7-4ED0-43AB-BCDB-1FD27D3FCCAA}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{C510346A-46B2-4E2F-BF6E-919443A536AD}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{C56E5CB9-369E-4C2A-ABB6-DDBB4CC25647}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{C5F489D8-567C-41B4-913D-AF9FAD6E0B40}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{CDBECC2E-D7DE-4AF1-A71B-7445D1F81E08}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{CFA9E004-6910-4347-A237-DCF68C78A638}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{D28E65E8-A8EB-4CA9-856A-343404CBB22A}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{D6E8BEB3-D545-4523-9E07-6765FBB4BB70}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{D7139508-6796-4A8D-ADB5-F88DABB85E72}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{D7528D6A-0A23-47D6-9919-239DBF4503BC}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{D7D3C8B2-D842-49C9-80C4-D9058A6B7455}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{D7FA804A-FEF9-464A-82BF-A0A7EC7770CF}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{DB333456-46F3-4FE3-A1DC-3F71E803D4FD}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{DB6DB016-F527-4ECE-9694-35ED1B3F18B1}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{DB87019B-A1DE-4391-9B65-B8687C08D386}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{DDF69A3D-1B00-468A-88BB-68042CE4CFE4}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{DE475A57-9FE7-4CFD-B0EF-6D1BFF2D6D0B}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{DF66F374-E72B-480D-BF53-6ABBB2402640}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{DF85D1FE-C061-4D15-868E-A296BF2C2C3B}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E0E2B53B-110A-4D41-ADE5-654C83E56830}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E0F16394-9D59-4CA5-AAA5-552303F5072F}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E1192186-3AB2-48B9-B778-1E45BA4B044C}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E26D6EC8-D116-4829-B522-AFDE4977FE65}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E31C8035-2B15-4AF0-9247-7A1E96FDFB2A}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E486AFC7-29FD-4B79-8F1F-717433B17063}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E7B56C58-AF1A-4B8E-A316-0C37C0BA5711}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E8119B3B-54EA-408C-BD19-E30688F8CF01}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E87DAC90-C654-4FA2-8945-7FC440405C7F}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E89CA320-4E09-4405-B5E6-B70AECB37A73}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E9965514-265B-4C4E-951F-F40D57A09B34}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{E9B16AB6-1891-44B8-95F3-ECC78EC3E36D}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{EA946273-FC22-4058-967E-8850A3795E13}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{ED61BF47-C78C-4CCE-8C17-81FD2F149741}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{EFA99B4B-C9C6-4DAD-A8B3-2B3A56EB1DEF}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{F146CFF4-AA6A-48C7-88E1-A9D7EDFFDD49}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{F1E46776-05A1-417B-8EE2-562426E794BB}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{F23FC346-907E-4002-B515-167D25FD089B}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{F315FEFE-05A8-4B3B-9EA8-FF492ED4AA13}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{F3308B1A-1189-4BB7-B560-0BBCEEBD50EB}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{F8B76BE4-B8F2-436C-B6F4-2CD51A93644F}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{F9013BBF-F533-4A42-924E-518FCD484582}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{FAA9AB7D-B360-43AB-BEA1-BA646796DAC9}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{FBD7E49A-1E6C-40F9-BBB0-82081B976097}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{FDF938DE-D388-4E3B-80B7-EBBEB583FDD6}
Successfully deleted: [Empty Folder] C:\Users\Dinsen\appdata\local\{FF27E647-86CD-4BCE-A18D-09EA6AC5A45E}



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 10/30/2014 at 22:40:49.40
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Running ESET Online Anti-Virus now...

#6 Volkardus

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Posted 31 October 2014 - 08:53 AM

C:\Users\Dinsen\Downloads\Unconfirmed 625500.crdownload a variant of Win32/Systweak potentially unwanted application deleted - quarantined

#7 Broni

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Posted 31 October 2014 - 03:23 PM

How is computer doing?

 

p22002970.gif Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

 

p22002970.gif Update Adobe Reader

You can download it from http://www.adobe.com/products/acrobat/readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions (if present).
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.


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#8 Volkardus

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Posted 31 October 2014 - 03:45 PM

I am still getting the popup from "getlivepchelp.com" within 30 seconds of getting to the Desktop. No amount of closing it will keep it from popping right backup. Let me update the adobe products and I'll return here.

Vol

PS. Thanks for your help so far.

#9 Broni

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Posted 31 October 2014 - 03:47 PM

Do you have any browser open when a popup happens?


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#10 Volkardus

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Posted 31 October 2014 - 03:54 PM

No... once I get to the Desktop, the popup will come up. I did notice that when the popup comes up, the Chrome button in the Taskbar "lights up"... so I know it's opening from there. IE is the default browser on the laptop. I have checked the shortcuts for extra garbage in the Target, but the is none. I'm thinking maybe try uninstalling Chrome, then reinstalling it? I find it strange that with IE as default browser, when this popup happens, it's in a Chrome windows. Would you like a screenshot of the Desktop with the popup?

 

Vol



#11 Broni

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Posted 31 October 2014 - 03:56 PM

Nah....

 

Reset Chrome...
Click on "Customize and control Google Chrome":
 
p22003758.gif
 
Click "Settings" then "Show advanced settings" at the bottom of the screen.
 
Click "Reset browser settings" button.
 
Restart Chrome.

If the above didn't help....

Reinstall Chrome...
If you want to save your bookmarks...
How to Backup Bookmarks in Google Chrome
 

  • Close all Chrome windows and tabs.
  • Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
  • Click Programs and Features.
  • Double-click Google Chrome.
  • Click Uninstall from the confirmation dialog. Delete your user profile information, like your browser preferences, bookmarks, and history, by selecting the "Also delete your browsing data" checkbox.

Install fresh copy.


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#12 Volkardus

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Posted 31 October 2014 - 04:01 PM

Hmmm, strange. I can open Chrome, but it seems I can't press the "Customize and Control Google Settings" button. As a matter of fact, the home page for Chrome is google.com, and I can't type anything In the search bar. I'll use your instructions for uninstalling Chrome... restart, see if the popup comes back, then reinstall. BRB... 

 

Vol



#13 Broni

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Posted 31 October 2014 - 04:02 PM

p22003888.gif


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#14 Volkardus

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Posted 31 October 2014 - 05:45 PM

Sorry for the delay. Uninstalled Chrome, restarted laptop. Waited around for about 5 minutes before opening IE to install Google Chrome. Installed Chrome and restarted. Once up, opened both IE and Chrome, browsed around for about 20 minutes and received no popups!!

 

:bananas:   I think we've squashed these cooties!!

 

 

Thanks for your help and we can mark this closed.

 

Vol

 



#15 Broni

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Posted 31 October 2014 - 05:55 PM

Good news :)

 

Your computer is clean p3879546.jpg

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download 51a5ce45263de-delfix.pngDelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly ((you need to redownload these tools since they were removed by DelFix))

8. Download and install Secunia Personal Software Inspector (PSI): http://secunia.com/vulnerability_scanning/personal/. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/#entry3187642


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