Posted 13 June 2006 - 12:41 PM
I have a 3 month old Windows XP Media Edition computer that apparently came pre-loaded from Sony with a program called 'Smart Heap'.
It has a tendency to throw up a window saying "SmartHeap Library. Out of Memory. Please free some memory, then choose retry". This usually occurs when I'm using a single program, such as one of the smaller photo editing ones and poof, I've lost everything! Yet when checking space on 'C' it says "File System NTFS ... Total Space 225 GB ... Free Space 213 GB".
'Trash' and 'Disk Cleanup' is run nightly and 'Disk Defrag' each weekend and all 'Anti-Spyware' daily.
I couldn't find 'Smart Heap' listed under 'Start-up' nor 'Add/Remove Programs. Then used 'Search' and still couldn't find it.
A very kind gentleman did try to help me and said:
(Quote) "Out-of-memory errors on Windows SmartHeap has no upper limit on how much memory it can manage, so the limit will be that set by the OS. Typically, though, the allocation process wastes some address space, and a process will run out of address space before (sometimes well before) the heap manager has stored 2 GB of data/objects. At that point you get an Out of Memory error. It's important to remember that wasted address space does not equate to wasted physical memory.
If you have an extremely large memory pool (more than 128 MB), or if your application is so large (hundreds of megabytes) that address space is short, you should set the SmartHeap page size to 64K. This will minimize wastage of address space. The default SmartHeap page size in Win32 is 16 K. See the SmartHeap Programmer's Guide for additional info. Note that the page size is a per pool value". (Unquote)
I'm embarassed to admit this, but I'm afraid I'm more confused that ever. Since I can't find the program, I surely don't know how to set any 'defaults' within it.
At this point, I'd really rather just delete the 'Smart Heap' program itself, if possible (if I can find it to delete it).
If anyone could help me with this, I'd truly appreciate it ... and if possible, could the instructions be geared to a 'newbie'?
Thanks so very much,
Never let your computer realize you are in a hurry or just typing the last few words of a vital document.
While outer events might make one happy or sad, happiness itself is entirely internal, and at all times completely within one's power.