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6 replies to this topic

#1 waughrichard

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Posted 28 October 2014 - 08:16 PM

Please forward instructions to return computer to store bought condition.



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#2 Queen-Evie

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Posted 28 October 2014 - 08:19 PM

What is the manufacturer and model number of the computer?

Have you looked on the manufacturer website support pages for information on how to restore to factory condition?

Googled how to do it for your computer?

#3 JohnC_21

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Posted 28 October 2014 - 08:50 PM

What is the make and model of the computer? All data and software programs installed after purchase will be lost as well as any bookmarks you have for your browser.

#4 waughrichard

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Posted 28 October 2014 - 09:08 PM

acer aspire 5349-2592  and I am prepared to lose everything on it for the peace of mind.  Thank you for the hope!



#5 JohnC_21

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Posted 28 October 2014 - 09:17 PM

Tap F2 at boot to enter BIOS and make sure D2D is enabled if there is a setting for it. At boot Hold Alt and tap F10. The Acer Recovery Manager should open.



#6 waughrichard

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Posted 28 October 2014 - 09:24 PM

Thanks John!



#7 JohnC_21

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Posted 28 October 2014 - 09:29 PM

Did the key combination work? Some people have reported problems getting the Recovery Manager to work at boot.






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