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Laptop attacked and files encrypted by CryptoWall 2.0.


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17 replies to this topic

#1 friedmanbj

friedmanbj

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  • Local time:05:37 PM

Posted 28 October 2014 - 08:14 PM

My daughter's laptop (Windows 7 home premium) started to give her trouble a few days ago - would not play audio on youtube, running slow, not letting her get to hotmail.

 

I ran AVG scan (is normally running with resident shield active) and malwarebytes scan as well. Both programs found problems and seemed to fix them.

 

Then today, checking it again for problems, it came up with the message about all the files being encrypted and needing to pay to get them back!!

 

I just want to clean the laptop completely. I assume the encrypted files are lost forever except those we have backups of.

 

Please help me clean the computer.

 

Here is the DDS log:

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16464
Run by bob at 21:06:00 on 2014-10-28
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.3893.1428 [GMT -4:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG10\avgchsva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe
C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoBackgroundService.exe
C:\Program Files (x86)\AVG\AVG10\avgnsa.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\loggingserver.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~2\AVG\AVG10\avgrsa.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Users\bob\AppData\Local\Apps\2.0\QWVO1AV7.JMH\J7KJDMZQ.RD5\dell..tion_0f612f649c4a10af_0005.000a_17ece8424e43daec\DellSystemDetect.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoBackup.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\explorer.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_167_ActiveX.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Windows\SysWOW64\Adobe\Director\SwDnld.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mURLSearchHooks: Serif MoviePlus Toolbar: {ecfbff3c-fd5b-4a47-816c-c926ea321561} -
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: PasswordBox Helper: {5DB69B97-934B-451D-94DB-32EF802A01CD} -
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\18.1.9.799\AVG SafeGuard toolbar_toolbar.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Serif MoviePlus Toolbar: {ecfbff3c-fd5b-4a47-816c-c926ea321561} -
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: Serif MoviePlus Toolbar: {ECFBFF3C-FD5B-4A47-816C-C926EA321561} -
TB: Serif MoviePlus Toolbar: {ecfbff3c-fd5b-4a47-816c-c926ea321561} -
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\18.1.9.799\AVG SafeGuard toolbar_toolbar.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [DellSystemDetect] C:\Users\bob\AppData\Local\Apps\2.0\QWVO1AV7.JMH\J7KJDMZQ.RD5\dell..tion_0f612f649c4a10af_0005.000a_17ece8424e43daec\DellSystemDetect.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [DellComms] "C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe" /P DellComms
mRun: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun: [WD Anywhere Backup] C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoLauncher2.exe --silent
mRun: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
StartupFolder: C:\Users\bob\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
Trusted Zone: dell.com
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 172.16.0.1
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8} : DHCPNameServer = 172.16.0.1
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8}\052756373756C60284F6573756 : DHCPNameServer = 192.168.1.1 75.75.75.75 75.75.76.76
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8}\24F6262716A7 : DHCPNameServer = 192.168.43.1
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8}\35B69736163747C656 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8}\659627475716C625F657475627 : DHCPNameServer = 192.168.137.1
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8}\85972696F6E6D27457563747 : DHCPNameServer = 12.127.16.67 12.127.17.71
TCP: Interfaces\{6DF402B5-A6ED-4A08-85A4-3BC65569E17D} : DHCPNameServer = 10.0.0.1 10.0.0.2 10.0.0.5
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.1.9\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssiea.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgppa.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\bob\AppData\Roaming\Mozilla\Firefox\Profiles\4hxd3noc.default\
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\System32\drivers\AVGIDSEH.sys [2011-2-22 26704]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2011-3-16 37456]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-1-28 55280]
R0 stdflt;Disk Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdflt.sys [2010-1-28 18792]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-11-12 312160]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2011-3-1 41552]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2011-4-5 377936]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-5-1 50976]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-10-4 92160]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2012-1-31 7391072]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
R2 InstallFilterService;FF Install Filter Service;C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe [2010-1-28 60928]
R2 MemeoBackgroundService;MemeoBackgroundService;C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoBackgroundService.exe [2009-11-12 25824]
R2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe [2009-5-4 206064]
R2 vToolbarUpdater18.1.9;vToolbarUpdater18.1.9;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe [2014-8-11 1820184]
R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Acceler.sys [2009-7-23 23912]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\AVGIDSDriver.sys [2011-5-27 118864]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\System32\drivers\AVGIDSFilter.sys [2011-2-10 29264]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-1-28 172704]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-17 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2014-9-7 158976]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2014-9-7 287232]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-10-25 129752]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2009-10-18 6956032]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-8-20 239616]
R3 wdkmd;Intel WiDi KMD;C:\Windows\System32\drivers\WDKMD.sys [2009-12-17 36760]
R3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2014-4-11 103608]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2014-4-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-1-28 35104]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2009-9-21 315664]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-7-16 220672]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-10-31 1255736]
S4 PasswordBox;PasswordBox;"C:\Program Files (x86)\PasswordBox\pbbtnService.exe" --> C:\Program Files (x86)\PasswordBox\pbbtnService.exe [?]
.
=============== Created Last 30 ================
.
2014-10-29 00:18:45 87200 ----a-w- C:\ProgramData\wrnhoah.tmp
2014-10-28 03:01:36 -------- d-----w- C:\Program Files (x86)\ESET
2014-10-25 17:37:54 129752 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-10-25 17:27:47 93400 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-25 17:27:47 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-10-25 17:27:47 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-10-25 17:27:47 -------- d-----w- C:\ProgramData\Malwarebytes
2014-10-25 17:27:47 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-10-25 17:22:22 3888 ----a-w- C:\Windows\SysWow64\drivers\NTHANDLE.SYS
2014-10-25 16:06:29 -------- d-----w- C:\temp
.
==================== Find3M  ====================
.
2014-09-23 21:26:17 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-09-23 21:26:17 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-08-11 17:54:26 50976 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
.
============= FINISH: 21:07:08.74 ===============
 

Attached Files


Edited by friedmanbj, 28 October 2014 - 08:36 PM.


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Posted 02 November 2014 - 08:15 PM

Hello and welcome to Bleeping Computer!

I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

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CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/553746 <<< CLICK THIS LINK



If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.

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  • If you have not done so already, include a clear description of the problems you're having, along with any steps you may have performed so far.
  • A new DDS log. For your convenience, you will find the instructions for generating these logs repeated at the bottom of this post.
    • Please do this even if you have previously posted logs for us.
    • If you were unable to produce the logs originally please try once more.
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#3 friedmanbj

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Posted 03 November 2014 - 10:13 PM

Nothing was done with this laptop since previous post.No,I do not have the original Windows cd/dvd.

Files were encrypted by ransom ware - here are first few lines of that message:

     

What happened to your files ?
All of your files were protected by a strong encryption with RSA-2048 using CryptoWall 2.0.
More information about the encryption keys using RSA-2048 can be found here: http://en.wikipedia.org/wiki/RSA_(cryptosystem)

What does this mean ?
This means that the structure and data within your files have been irrevocably changed, you will not be able to work with them, read them or see them,
it is the same thing as losing them forever, but with our help, you can restore them.

 

Here is a redone DDS log:(thanks for helping)

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16464
Run by bob at 22:10:48 on 2014-11-03
Microsoft Windows 7 Home Premium   6.1.7600.0.1252.1.1033.18.3893.1350 [GMT -5:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG10\avgchsva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
c:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe
C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoBackgroundService.exe
C:\Program Files (x86)\AVG\AVG10\avgnsa.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\loggingserver.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~2\AVG\AVG10\avgrsa.exe
C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe
C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
C:\Program Files (x86)\AVG\AVG10\avgtray.exe
C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files (x86)\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoBackup.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\explorer.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_167_ActiveX.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Windows\SysWOW64\Adobe\Director\SwDnld.exe
C:\Program Files (x86)\internet explorer\iexplore.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\NOTEPAD.EXE
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mURLSearchHooks: Serif MoviePlus Toolbar: {ecfbff3c-fd5b-4a47-816c-c926ea321561} -
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssie.dll
BHO: PasswordBox Helper: {5DB69B97-934B-451D-94DB-32EF802A01CD} -
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\18.1.9.799\AVG SafeGuard toolbar_toolbar.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Serif MoviePlus Toolbar: {ecfbff3c-fd5b-4a47-816c-c926ea321561} -
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: Serif MoviePlus Toolbar: {ECFBFF3C-FD5B-4A47-816C-C926EA321561} -
TB: Serif MoviePlus Toolbar: {ecfbff3c-fd5b-4a47-816c-c926ea321561} -
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG SafeGuard toolbar\18.1.9.799\AVG SafeGuard toolbar_toolbar.dll
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [Skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /nosplash /minimized
uRun: [DellSystemDetect] C:\Users\bob\AppData\Local\Apps\2.0\QWVO1AV7.JMH\J7KJDMZQ.RD5\dell..tion_0f612f649c4a10af_0005.000a_17ece8424e43daec\DellSystemDetect.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [DellComms] "C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe" /P DellComms
mRun: [EEventManager] C:\PROGRA~2\EPSONS~1\EVENTM~1\EEventManager.exe
mRun: [FUFAXSTM] "C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe"
mRun: [AVG_TRAY] C:\Program Files (x86)\AVG\AVG10\avgtray.exe
mRun: [WD Anywhere Backup] C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoLauncher2.exe --silent
mRun: [vProt] "C:\Program Files (x86)\AVG SafeGuard toolbar\vprot.exe"
StartupFolder: C:\Users\bob\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files\Dell\DellDock\DellDock.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Send image to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
Trusted Zone: dell.com
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
TCP: NameServer = 172.16.0.1
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8} : DHCPNameServer = 172.16.0.1
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8}\052756373756C60284F6573756 : DHCPNameServer = 192.168.1.1 75.75.75.75 75.75.76.76
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8}\24F6262716A7 : DHCPNameServer = 192.168.43.1
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8}\35B69736163747C656 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8}\659627475716C625F657475627 : DHCPNameServer = 192.168.137.1
TCP: Interfaces\{3D93C287-D643-4B95-9E87-4BECA26F21E8}\85972696F6E6D27457563747 : DHCPNameServer = 12.127.16.67 12.127.17.71
TCP: Interfaces\{6DF402B5-A6ED-4A08-85A4-3BC65569E17D} : DHCPNameServer = 10.0.0.1 10.0.0.2 10.0.0.5
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\18.1.9\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\38.0.2125.111\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG10\avgssiea.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
x64-Run: [IntelWireless] "C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe" /tf Intel Wireless Tray
x64-Run: [FreeFallProtection] C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
x64-DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
x64-DPF: {CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_16-windows-i586.cab
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - <orphaned>
x64-Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgppa.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: GoToAssist - C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\bob\AppData\Roaming\Mozilla\Firefox\Profiles\4hxd3noc.default\
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.24.15\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;C:\Windows\System32\drivers\AVGIDSEH.sys [2011-2-22 26704]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2011-3-16 37456]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2010-1-28 55280]
R0 stdflt;Disk Filter Driver for Accelerometer;C:\Windows\System32\drivers\stdflt.sys [2010-1-28 18792]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2012-11-12 312160]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2011-3-1 41552]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2011-4-4 377936]
R1 avgtp;avgtp;C:\Windows\System32\drivers\avgtpx64.sys [2013-5-1 50976]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2009-10-4 92160]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [2012-1-31 7391072]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [2011-2-8 269520]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2008-12-18 155648]
R2 InstallFilterService;FF Install Filter Service;C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe [2010-1-28 60928]
R2 MemeoBackgroundService;MemeoBackgroundService;C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoBackgroundService.exe [2009-11-12 25824]
R2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe [2009-5-4 206064]
R2 vToolbarUpdater18.1.9;vToolbarUpdater18.1.9;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe [2014-8-11 1820184]
R3 Acceler;Accelerometer Service;C:\Windows\System32\drivers\Acceler.sys [2009-7-23 23912]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\AVGIDSDriver.sys [2011-5-27 118864]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\System32\drivers\AVGIDSFilter.sys [2011-2-10 29264]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2010-1-28 172704]
R3 HECIx64;Intel® Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2009-9-16 56344]
R3 Impcd;Impcd;C:\Windows\System32\drivers\Impcd.sys [2014-9-7 158976]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2014-9-7 287232]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\drivers\MBAMSwissArmy.sys [2014-10-25 129752]
R3 NETw5s64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows 7 - 64 Bit;C:\Windows\System32\drivers\NETw5s64.sys [2009-10-18 6956032]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2009-8-20 239616]
R3 wdkmd;Intel WiDi KMD;C:\Windows\System32\drivers\WDKMD.sys [2009-12-17 36760]
R3 WSDScan;WSD Scan Support via UMB;C:\Windows\System32\drivers\WSDScan.sys [2009-7-13 25088]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2014-4-11 103608]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2014-4-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2010-1-28 35104]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2009-9-21 315664]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2009-7-16 220672]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-10-31 1255736]
S4 PasswordBox;PasswordBox;"C:\Program Files (x86)\PasswordBox\pbbtnService.exe" --> C:\Program Files (x86)\PasswordBox\pbbtnService.exe [?]
.
=============== Created Last 30 ================
.
2014-11-04 03:03:03 -------- d-----w- C:\Users\bob\AppData\Local\Diagnostics
2014-10-29 00:18:45 87200 ----a-w- C:\ProgramData\wrnhoah.tmp
2014-10-28 03:01:36 -------- d-----w- C:\Program Files (x86)\ESET
2014-10-25 17:37:54 129752 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-10-25 17:27:47 93400 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-25 17:27:47 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-10-25 17:27:47 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-10-25 17:27:47 -------- d-----w- C:\ProgramData\Malwarebytes
2014-10-25 17:27:47 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-10-25 17:22:22 3888 ----a-w- C:\Windows\SysWow64\drivers\NTHANDLE.SYS
2014-10-25 16:06:29 -------- d-----w- C:\temp
.
==================== Find3M  ====================
.
2014-09-23 21:26:17 71344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2014-09-23 21:26:17 701104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2014-08-11 17:54:26 50976 ----a-w- C:\Windows\System32\drivers\avgtpx64.sys
.
============= FINISH: 22:11:52.22 ===============
 



#4 nasdaq

nasdaq

  • Malware Response Team
  • 38,250 posts
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:37 PM

Posted 05 November 2014 - 08:45 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

We have this tutorial for you to restore your files.

Read the information carefully.

http://www.bleepingcomputer.com/virus-removal/cryptowall-ransomware-information

Let me know what you indent to do.
Pay the ransom, restore you files from your backup or just make sure you are clean of this infection.

#5 friedmanbj

friedmanbj
  • Topic Starter

  • Members
  • 9 posts
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  • Local time:05:37 PM

Posted 05 November 2014 - 10:06 PM

Thanks for answering.

I will not pay the ransom.

I want to clean the computer to make sure I am clean of this infection.

And get rid of the encrypted files

And I will run the cyrtoprevent tool.

Then I will manually restore files from a backup I have.

 

What tools should I run to make sure I am clean of this inection? (I did not see that in the tutorial)



#6 nasdaq

nasdaq

  • Malware Response Team
  • 38,250 posts
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  •  
  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:37 PM

Posted 06 November 2014 - 10:15 AM

Lets start with these.

If you already have MBAM then just run the tool.

Download Malwarebytes' Anti-Malware from Here

Double-click mbam-setup-2.X.X.XXXX.exe to install the application (X's are the current version number).
  • Make sure a checkmark is placed next to Launch Malwarebytes' Anti-Malware, then click Finish.
  • Once MBAM opens, when it says Your databases are out of date, click the Fix Now button.
  • Click the Settings tab at the top, and then in the left column, select Detections and Protections, and if not already checked place a checkmark in the selection box for Scan for rootkits.
  • Click the Scan tab at the top of the program window, select Threat Scan and click the Scan Now button.
  • If you receive a message that updates are available, click the Update Now button (the update will be downloaded, installed, and the scan will start).
  • The scan may take some time to finish,so please be patient.
  • If potential threats are detected, ensure that Quarantine is selected as the Action for all the listed items, and click the Apply Actions button.
  • While still on the Scan tab, click the link for View detailed log, and in the window that opens click the Export button, select Text file (*.txt), and save the log to your Desktop.
  • The log is automatically saved by MBAM and can also be viewed by clicking the History tab and then selecting Application Logs.
POST THE LOG FOR MY REVIEW.

Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately.

===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

How is the computer running?
Wait for further instructions.

#7 friedmanbj

friedmanbj
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Posted 06 November 2014 - 06:52 PM

Thanks for the directions. I did the malwarebytes,adwcleaner and fabar scan.

Malware bytes log:

 

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 11/6/2014
Scan Time: 5:52:01 PM
Logfile: mbam 6nov2014b.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.11.06.09
Rootkit Database: v2014.11.01.02
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 7
CPU: x64
File System: NTFS
User: bob

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 403992
Time Elapsed: 22 min, 56 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 2
PUM.UserWLoad, HKU\S-1-5-21-1098385414-3084624081-135468493-1004-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|Load, C:\Users\EMILYI~1\LOCALS~1\Temp\msvyoii.bat, Quarantined, [1586072f4b3171c523912847e41f44bc]
Trojan.Ransom, HKU\S-1-5-21-1098385414-3084624081-135468493-1004-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\WINDOWS|Load, C:\Users\EMILYI~1\LOCALS~1\Temp\msvyoii.bat, Quarantined, [910ad462e09c40f6a8a8086b2dd6f40c]

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 13
Trojan.Agent.ED, C:\ProgramData\Windows Genuine Advantage\{1203434D-F148-4F17-93AB-61F7C580CBF8}\msiexec.exe, Quarantined, [495240f6a8d4a393b8eeffda7c85946c],
Trojan.MSIL.CB, C:\ProgramData\Windows Genuine Advantage\{1AE72F14-B590-454D-A3A8-4E3664EE3A5B}\msiexec.exe, Quarantined, [afec4aec304c26105c36201130d541bf],
Trojan.MSIL.CB, C:\ProgramData\Windows Genuine Advantage\{783ECC30-6F69-4C46-ADBD-B9E0608DE0F0}\msiexec.exe, Quarantined, [d0cb3105681410262a6877ba4cb9ae52],
Trojan.MalPack, C:\ProgramData\Windows Genuine Advantage\{D51324FF-06BD-4760-ACB9-151D85097DCD}\secproc80.dll, Quarantined, [32694ee8ef8df6409947f7e3e51ca957],
Trojan.MSIL.Injector.NEP, C:\Users\Emily Internet\AppData\Roaming\cyetom.dll, Quarantined, [bae1b97db3c9c0764c633ba231d0d927],
CryptoWall.Trace, C:\Users\Emily Internet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\DECRYPT_INSTRUCTION.HTML, Quarantined, [6d2e7eb82c502c0aa4c265d354af52ae],
CryptoWall.Trace, C:\Users\Emily Internet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\DECRYPT_INSTRUCTION.TXT, Quarantined, [9b00df5715670135b5b166d29073b050],
CryptoWall.Trace, C:\Users\Emily Internet\Desktop\DECRYPT_INSTRUCTION.HTML, Quarantined, [faa1f541730955e15e09f2468f748b75],
CryptoWall.Trace, C:\Users\Emily Internet\Desktop\DECRYPT_INSTRUCTION.TXT, Quarantined, [8516a78f5d1f75c10562e25621e2b24e],
Trojan.Agent.RvGen, C:\Windows\Tasks\Security Center Update - 1128048787.job, Quarantined, [8d0ea5914f2def47952a3039bf451fe1],
Trojan.Agent.RvGen, C:\Windows\Tasks\Security Center Update - 576042551.job, Quarantined, [b9e254e29ddf6ec848773039c044a060],
CryptoWall.Trace, C:\Users\Emily Internet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\INSTALL_TOR.URL, Quarantined, [7c1f0d2982fad165d1e4edb7cc38827e],
CryptoWall.Trace, C:\Users\Emily Internet\Desktop\INSTALL_TOR.URL, Quarantined, [0497f83e413b171f783e1c882dd735cb],

Physical Sectors: 0
(No malicious items detected)

(end)

 

--------------------------------------------------

adwcleaner log:

# AdwCleaner v3.311 - Report created 06/11/2014 at 18:34:19
# Updated 30/09/2014 by Xplode
# Operating System : Windows 7 Home Premium  (64 bits)
# Username : bob - EMILY-PC
# Running from : C:\Users\bob\Downloads\adwcleaner_3.311.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\AVG SafeGuard toolbar
Folder Deleted : C:\ProgramData\AVG Secure Search
Folder Deleted : C:\ProgramData\AVG Security Toolbar
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\Program Files (x86)\AVG SafeGuard toolbar
Folder Deleted : C:\Program Files (x86)\AVG Security Toolbar
Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\Program Files (x86)\Serif_MoviePlus
Folder Deleted : C:\Program Files (x86)\Common Files\AVG Secure Search
Folder Deleted : C:\Users\bob\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\bob\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\bob\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\bob\AppData\LocalLow\Serif_MoviePlus
Folder Deleted : C:\Users\Emily\AppData\Local\Babylon
Folder Deleted : C:\Users\Emily\AppData\Local\Conduit
Folder Deleted : C:\Users\Emily\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Emily\AppData\LocalLow\Serif_MoviePlus
Folder Deleted : C:\Users\Emily\AppData\Roaming\Babylon
Folder Deleted : C:\Users\Emily Internet\AppData\Local\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Emily Internet\AppData\LocalLow\AVG SafeGuard toolbar
Folder Deleted : C:\Users\Emily Internet\AppData\LocalLow\Serif_MoviePlus
Folder Deleted : C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Folder Deleted : C:\Users\Emily Internet\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Folder Deleted : C:\Users\Emily Internet\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

***** [ Scheduled Tasks ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [Avg@toolbar]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\ndkhncnongaclekkbelchmeafffimifj
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\LowRegistry\DOMStorage\superfish.com
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG SafeGuard toolbar.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\SOFTWARE\Classes\protocols\handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\S
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\avg-secure-search-installer_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\avg-secure-search-installer_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ConduitInstaller_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\Giant Savings_RASMANCS
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Classes\Toolbar.CT3069202
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{408CFAD9-8F13-4747-8EC7-770A339C7237}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{ECFBFF3C-FD5B-4A47-816C-C926EA321561}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{BDD8CDAB-D453-445D-9C58-D436060735A5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{07CAC314-E962-4F78-89AB-DD002F2490EE}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{ECFBFF3C-FD5B-4A47-816C-C926EA321561}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{ECFBFF3C-FD5B-4A47-816C-C926EA321561}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BDD8CDAB-D453-445D-9C58-D436060735A5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{ECFBFF3C-FD5B-4A47-816C-C926EA321561}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{BDD8CDAB-D453-445D-9C58-D436060735A5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{C70D0AD9-34BC-4C09-ABAB-90000B3257CD}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{DEC1AFC3-4620-4344-B1C4-10273294DE5F}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{ECFBFF3C-FD5B-4A47-816C-C926EA321561}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{ECFBFF3C-FD5B-4A47-816C-C926EA321561}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{ECFBFF3C-FD5B-4A47-816C-C926EA321561}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKCU\Software\AVG SafeGuard toolbar
Key Deleted : HKCU\Software\YahooPartnerToolbar
Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\AppDataLow\Software\Serif_MoviePlus
Key Deleted : HKLM\SOFTWARE\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Babylon
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : HKLM\SOFTWARE\Serif_MoviePlus
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVG SafeGuard toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Serif_MoviePlus Toolbar

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16464

-\\ Mozilla Firefox v32.0 (x86 en-US)

[ File : C:\Users\bob\AppData\Roaming\Mozilla\Firefox\Profiles\4hxd3noc.default\prefs.js ]

[ File : C:\Users\Emily Internet\AppData\Roaming\Mozilla\Firefox\Profiles\2sbzoek4.default\prefs.js ]

-\\ Google Chrome v38.0.2125.111

[ File : C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\Emily Internet\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted [Extension] : jmfkcklnlgedgbglfkkgedjfmejoahla
Deleted [Extension] : ndibdjnfmopecpmkdieinmbadjfpblof

*************************

AdwCleaner[R0].txt - [10477 octets] - [06/11/2014 18:31:04]
AdwCleaner[S0].txt - [10491 octets] - [06/11/2014 18:34:19]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [10552 octets] ##########

 

---------------------------------------------

fabar log:

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 04-11-2014
Ran by bob (administrator) on EMILY-PC on 06-11-2014 18:43:12
Running from C:\Users\bob\Downloads
Loaded Profile: bob (Available profiles: Emily & bob & Emily Internet)
Platform: Windows 7 Home Premium (X64) OS Language: English (United States)
Internet Explorer Version 9
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG10\avgchsva.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG10\avgrsa.exe
(Stardock Corporation) C:\Program Files\Dell\DellDock\DockLogin.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSvc.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
(Intel® Corporation) C:\Program Files\Intel\WiFi\bin\EvtEng.exe
() C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe
(Memeo) C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoBackgroundService.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG10\avgnsa.exe
(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
(SupportSoft, Inc.) C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
(Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVCM.EXE
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
(Dell Inc.) C:\Program Files\Dell\QuickSet\quickset.exe
(Intel® Corporation) C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe
() C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Microsoft Corporation) C:\Program Files\Windows Sidebar\sidebar.exe
(Skype Technologies S.A.) C:\Program Files (x86)\Skype\Phone\Skype.exe
(Dell) C:\Users\bob\AppData\Local\Apps\2.0\QWVO1AV7.JMH\J7KJDMZQ.RD5\dell..tion_0f612f649c4a10af_0005.000a_17ece8424e43daec\DellSystemDetect.exe
(Synaptics Incorporated) C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
(Broadcom Corporation.) C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
(Stardock Corporation) C:\Program Files\Dell\DellDock\DellDock.exe
() C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
() C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
(Creative Technology Ltd) C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
(SupportSoft, Inc.) C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
(SupportSoft, Inc.) C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe
(SEIKO EPSON CORPORATION) C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG10\avgtray.exe
() C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSMonitor.exe
(Memeo Inc.) C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoBackup.exe
(SupportSoft, Inc.) C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
(Adobe Systems Incorporated) C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_167_ActiveX.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG10\avgrsa.exe
(AVG Technologies CZ, s.r.o.) C:\Program Files (x86)\AVG\AVG10\avgcsrva.exe
(Farbar) C:\Users\bob\Downloads\FRST64 (1).exe

==================== Registry (Whitelisted) ==================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [SynTPEnh] => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe [1822504 2009-08-23] (Synaptics Incorporated)
HKLM\...\Run: [RtHDVCpl] => C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe [8123936 2009-10-04] (Realtek Semiconductor)
HKLM\...\Run: [QuickSet] => C:\Program Files\Dell\QuickSet\QuickSet.exe [3169872 2009-10-29] (Dell Inc.)
HKLM\...\Run: [IntelWireless] => C:\Program Files\Common Files\Intel\WirelessCommon\iFrmewrk.exe [1926928 2009-09-21] (Intel® Corporation)
HKLM\...\Run: [FreeFallProtection] => C:\Program Files (x86)\STMicroelectronics\Accelerometer\FF_Protection.exe [2384896 2009-07-21] ()
HKLM-x32\...\Run: [Adobe Reader Speed Launcher] => C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe [35696 2009-02-27] (Adobe Systems Incorporated)
HKLM-x32\...\Run: [Dell DataSafe Online] => C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe [1779952 2009-07-06] ()
HKLM-x32\...\Run: [Desktop Disc Tool] => C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe [498160 2009-10-15] ()
HKLM-x32\...\Run: [Dell Webcam Central] => C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe [409744 2009-06-24] (Creative Technology Ltd)
HKLM-x32\...\Run: [DellSupportCenter] => C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe [206064 2009-05-20] (SupportSoft, Inc.)
HKLM-x32\...\Run: [DellComms] => C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe [206064 2009-05-04] (SupportSoft, Inc.)
HKLM-x32\...\Run: [EEventManager] => C:\Program Files (x86)\Epson Software\Event Manager\EEventManager.exe [673616 2009-04-07] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [FUFAXSTM] => C:\Program Files (x86)\Epson Software\FAX Utility\FUFAXSTM.exe [843776 2009-06-04] (SEIKO EPSON CORPORATION)
HKLM-x32\...\Run: [AVG_TRAY] => C:\Program Files (x86)\AVG\AVG10\avgtray.exe [2345592 2012-08-01] (AVG Technologies CZ, s.r.o.)
HKLM-x32\...\Run: [WD Anywhere Backup] => C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoLauncher2.exe [222432 2009-11-12] (Memeo Inc.)
Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKU\S-1-5-21-1098385414-3084624081-135468493-1003\...\Run: [Skype] => C:\Program Files (x86)\Skype\Phone\Skype.exe [17418928 2012-07-13] (Skype Technologies S.A.)
HKU\S-1-5-21-1098385414-3084624081-135468493-1003\...\Run: [DellSystemDetect] => C:\Users\bob\AppData\Local\Apps\2.0\QWVO1AV7.JMH\J7KJDMZQ.RD5\dell..tion_0f612f649c4a10af_0005.000a_17ece8424e43daec\DellSystemDetect.exe [265280 2014-09-07] (Dell)
HKU\S-1-5-21-1098385414-3084624081-135468493-1003\...\RunOnce: [FlashPlayerUpdate] => C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_15_0_0_167_ActiveX.exe [854704 2014-09-23] (Adobe Systems Incorporated)
HKU\S-1-5-21-1098385414-3084624081-135468493-1003\...\Policies\system: [LogonHoursAction] 2
HKU\S-1-5-21-1098385414-3084624081-135468493-1003\...\Policies\system: [DontDisplayLogonHoursWarnings] 1
HKU\S-1-5-18\...\Policies\system: [LogonHoursAction] 2
HKU\S-1-5-18\...\Policies\system: [DontDisplayLogonHoursWarnings] 1
Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Bluetooth.lnk
ShortcutTarget: Bluetooth.lnk -> C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe (Broadcom Corporation.)
Startup: C:\Users\bob\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk
ShortcutTarget: Dell Dock First Run.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Emily\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Emily Internet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
ShortcutTarget: Dell Dock.lnk -> C:\Program Files\Dell\DellDock\DellDock.exe (Stardock Corporation)
Startup: C:\Users\Emily Internet\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Magnify.lnk
ShortcutTarget: Magnify.lnk -> C:\Users\bob\AppData\Roaming\Microsoft\Windows\IEUpdate\Magnify.exe (No File)
BootExecute: autocheck autochk * C:\PROGRA~2\AVG\AVG10\avgchsva.exe /syncC:\PROGRA~2\AVG\AVG10\avgrsa.exe /sync /restart
GroupPolicyUsers\S-1-5-21-1098385414-3084624081-135468493-1004\User: Group Policy restriction detected <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
StartMenuInternet: IEXPLORE.EXE - C:\Program Files (x86)\Internet Explorer\iexplore.exe
SearchScopes: HKCU - DefaultScope {A069107F-2301-4820-8B72-9833898A4840} URL =
SearchScopes: HKCU - {A069107F-2301-4820-8B72-9833898A4840} URL =
BHO: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: PasswordBox Helper -> {5DB69B97-934B-451D-94DB-32EF802A01CD} -> C:\Program Files (x86)\PasswordBox\Application\pbbtn.dll No File
BHO-x32: Windows Live ID Sign-in Helper -> {9030D464-4C02-4ABF-8ECC-5164760863C6} -> C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
BHO-x32: Java™ Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (Sun Microsystems, Inc.)
Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
DPF: HKLM-x32 {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} -  No File
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgppa.dll (AVG Technologies CZ, s.r.o.)
Handler-x32: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} - C:\Program Files (x86)\Cozi Express\CoziProtocolHandler.dll (Cozi Group, Inc.)
Handler-x32: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG10\avgpp.dll (AVG Technologies CZ, s.r.o.)
Handler-x32: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
Tcpip\Parameters: [DhcpNameServer] 172.16.0.1

FireFox:
========
FF ProfilePath: C:\Users\bob\AppData\Roaming\Mozilla\Firefox\Profiles\4hxd3noc.default
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Microsoft.com/NpCtrl,version=1.0 -> C:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation)
FF Plugin-x32: @microsoft.com/OfficeAuthz,version=14.0 -> C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3502.0922 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @microsoft.com/WLPG,version=15.4.3508.1109 -> C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF HKLM-x32\...\Firefox\Extensions: [{7BA52691-1876-45ce-9EE6-54BCB3B04BBC}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\coFFPlgn
FF HKLM-x32\...\Firefox\Extensions: [{1E73965B-8B48-48be-9C8D-68B920ABC1C4}] - C:\Program Files (x86)\AVG\AVG10\Firefox4
FF Extension: AVG Safe Search - C:\Program Files (x86)\AVG\AVG10\Firefox4 [2011-03-29]

Chrome:
=======
CHR Profile: C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default
CHR Extension: (Google Docs) - C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2014-09-07]
CHR Extension: (Google Drive) - C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2014-09-07]
CHR Extension: (Google Voice Search Hotword (Beta)) - C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\bepbmhgboaologfdajaanbcjmnhjmhfn [2014-09-07]
CHR Extension: (YouTube) - C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2014-09-07]
CHR Extension: (Google Search) - C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2014-09-07]
CHR Extension: (Google Sheets) - C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap [2014-09-07]
CHR Extension: (AVG Safe Search) - C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla [2014-09-07]
CHR Extension: (Google Wallet) - C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2014-09-07]
CHR Extension: (Gmail) - C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2014-09-07]
CHR HKLM-x32\...\Chrome\Extension: [pfafkpaifpmpadngdmgiikeipjiedbpc] - C:\Users\Emily\AppData\Local\Temp\ccex.crx [2012-01-09]

==================== Services (Whitelisted) =================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R2 AVGIDSAgent; C:\Program Files (x86)\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [7391072 2012-01-31] (AVG Technologies CZ, s.r.o.)
R2 avgwd; C:\Program Files (x86)\AVG\AVG10\avgwdsvc.exe [269520 2011-02-08] (AVG Technologies CZ, s.r.o.)
R2 DockLoginService; C:\Program Files\Dell\DellDock\DockLogin.exe [155648 2008-12-18] (Stardock Corporation) [File not signed]
R2 EpsonBidirectionalService; C:\Program Files (x86)\Common Files\EPSON\EBAPI\eEBSVC.exe [94208 2006-12-19] (SEIKO EPSON CORPORATION) [File not signed]
R2 InstallFilterService; C:\Program Files (x86)\STMicroelectronics\Accelerometer\InstallFilterService.exe [60928 2009-06-23] () [File not signed]
R2 MemeoBackgroundService; C:\Program Files (x86)\WD\WD Anywhere Backup\MemeoBackgroundService.exe [25824 2009-11-12] (Memeo)
S3 MyWiFiDHCPDNS; C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [315664 2009-09-21] ()
S4 PasswordBox; "C:\Program Files (x86)\PasswordBox\pbbtnService.exe" [X]
S2 vToolbarUpdater18.1.9; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe [X]

==================== Drivers (Whitelisted) ====================

(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)

R3 AVGIDSDriver; C:\Windows\System32\DRIVERS\AVGIDSDriver.Sys [118864 2011-05-27] (AVG Technologies CZ, s.r.o. )
R0 AVGIDSEH; C:\Windows\System32\DRIVERS\AVGIDSEH.Sys [26704 2011-02-22] (AVG Technologies CZ, s.r.o. )
R3 AVGIDSFilter; C:\Windows\System32\DRIVERS\AVGIDSFilter.Sys [29264 2011-02-10] (AVG Technologies CZ, s.r.o. )
R1 Avgldx64; C:\Windows\System32\DRIVERS\avgldx64.sys [312160 2012-11-12] (AVG Technologies CZ, s.r.o.)
R1 Avgmfx64; C:\Windows\System32\DRIVERS\avgmfx64.sys [41552 2011-03-01] (AVG Technologies CZ, s.r.o.)
R0 Avgrkx64; C:\Windows\System32\DRIVERS\avgrkx64.sys [37456 2011-03-16] (AVG Technologies CZ, s.r.o.)
R1 Avgtdia; C:\Windows\System32\DRIVERS\avgtdia.sys [377936 2011-04-04] (AVG Technologies CZ, s.r.o.)
R1 avgtp; C:\Windows\system32\drivers\avgtpx64.sys [50976 2014-08-11] (AVG Technologies)

==================== NetSvcs (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)

==================== One Month Created Files and Folders ========

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-06 18:43 - 2014-11-06 18:44 - 00018393 _____ () C:\Users\bob\Downloads\FRST.txt
2014-11-06 18:42 - 2014-11-06 18:43 - 00000000 ____D () C:\FRST
2014-11-06 18:41 - 2014-11-06 18:41 - 02114560 _____ (Farbar) C:\Users\bob\Downloads\FRST64 (1).exe
2014-11-06 18:39 - 2014-11-06 18:39 - 00010661 _____ () C:\Users\bob\Desktop\AdwCleaner 6nov2014.txt
2014-11-06 18:30 - 2014-11-06 18:35 - 00000000 ____D () C:\AdwCleaner
2014-11-06 18:29 - 2014-11-06 18:29 - 01375089 _____ () C:\Users\bob\Downloads\adwcleaner_3.311.exe
2014-11-06 18:21 - 2014-11-06 18:21 - 00003439 _____ () C:\Users\bob\Desktop\mbam 6nov2014b.txt
2014-11-06 18:19 - 2014-11-06 18:19 - 00003272 _____ () C:\Users\bob\Desktop\mbam6nov2014.txt
2014-10-28 20:07 - 2014-11-03 22:12 - 00014551 _____ () C:\Users\bob\Desktop\attach.txt
2014-10-28 20:07 - 2014-11-03 22:11 - 00019591 _____ () C:\Users\bob\Desktop\dds.txt
2014-10-28 20:04 - 2014-10-28 20:05 - 00688992 ____R (Swearware) C:\Users\bob\Downloads\dds.com
2014-10-28 19:48 - 2014-10-28 19:48 - 02113024 _____ (Farbar) C:\Users\bob\Downloads\FRST64.exe
2014-10-28 19:18 - 2014-10-28 19:18 - 00087200 _____ () C:\ProgramData\wrnhoah.tmp
2014-10-28 19:18 - 2014-10-28 19:18 - 00008536 _____ () C:\Users\Emily Internet\DECRYPT_INSTRUCTION.HTML
2014-10-28 19:18 - 2014-10-28 19:18 - 00004208 _____ () C:\Users\Emily Internet\DECRYPT_INSTRUCTION.TXT
2014-10-28 19:18 - 2014-10-28 19:18 - 00000272 _____ () C:\Users\Emily Internet\INSTALL_TOR.URL
2014-10-28 19:16 - 2014-10-28 19:16 - 00008536 _____ () C:\Users\Emily Internet\Downloads\DECRYPT_INSTRUCTION.HTML
2014-10-28 19:16 - 2014-10-28 19:16 - 00008536 _____ () C:\Users\Emily Internet\Documents\DECRYPT_INSTRUCTION.HTML
2014-10-28 19:16 - 2014-10-28 19:16 - 00004208 _____ () C:\Users\Emily Internet\Downloads\DECRYPT_INSTRUCTION.TXT
2014-10-28 19:16 - 2014-10-28 19:16 - 00004208 _____ () C:\Users\Emily Internet\Documents\DECRYPT_INSTRUCTION.TXT
2014-10-28 19:16 - 2014-10-28 19:16 - 00000272 _____ () C:\Users\Emily Internet\Downloads\INSTALL_TOR.URL
2014-10-28 19:16 - 2014-10-28 19:16 - 00000272 _____ () C:\Users\Emily Internet\Documents\INSTALL_TOR.URL
2014-10-28 19:14 - 2014-10-28 19:14 - 00008536 _____ () C:\Users\Emily Internet\AppData\Roaming\DECRYPT_INSTRUCTION.HTML
2014-10-28 19:14 - 2014-10-28 19:14 - 00008536 _____ () C:\Users\Emily Internet\AppData\Local\DECRYPT_INSTRUCTION.HTML
2014-10-28 19:14 - 2014-10-28 19:14 - 00008536 _____ () C:\Users\Emily Internet\AppData\DECRYPT_INSTRUCTION.HTML
2014-10-28 19:14 - 2014-10-28 19:14 - 00004208 _____ () C:\Users\Emily Internet\AppData\Roaming\DECRYPT_INSTRUCTION.TXT
2014-10-28 19:14 - 2014-10-28 19:14 - 00004208 _____ () C:\Users\Emily Internet\AppData\Local\DECRYPT_INSTRUCTION.TXT
2014-10-28 19:14 - 2014-10-28 19:14 - 00004208 _____ () C:\Users\Emily Internet\AppData\DECRYPT_INSTRUCTION.TXT
2014-10-28 19:14 - 2014-10-28 19:14 - 00000272 _____ () C:\Users\Emily Internet\AppData\Roaming\INSTALL_TOR.URL
2014-10-28 19:14 - 2014-10-28 19:14 - 00000272 _____ () C:\Users\Emily Internet\AppData\Local\INSTALL_TOR.URL
2014-10-28 19:14 - 2014-10-28 19:14 - 00000272 _____ () C:\Users\Emily Internet\AppData\INSTALL_TOR.URL
2014-10-28 19:07 - 2014-10-28 19:29 - 00000000 ____D () C:\Users\Emily Internet\AppData\Roaming\Uhifhuah
2014-10-28 19:07 - 2014-10-28 19:29 - 00000000 ____D () C:\Users\Emily Internet\AppData\Roaming\Saixily
2014-10-28 19:06 - 2014-10-28 19:06 - 00008536 _____ () C:\ProgramData\DECRYPT_INSTRUCTION.HTML
2014-10-28 19:06 - 2014-10-28 19:06 - 00004208 _____ () C:\ProgramData\DECRYPT_INSTRUCTION.TXT
2014-10-28 19:06 - 2014-10-28 19:06 - 00000272 _____ () C:\ProgramData\INSTALL_TOR.URL
2014-10-28 19:03 - 2014-10-28 19:03 - 00000448 ____H () C:\Users\Emily Internet\AppData\Roaming\麽鎒駓覜
2014-10-28 19:02 - 2014-10-28 19:02 - 00004094 _____ () C:\Windows\System32\Tasks\{2D4FEDFE-7CDA-AFFA-11ED-740C1B793483}
2014-10-28 19:02 - 2014-10-28 19:02 - 00000000 _____ () C:\Users\Emily Internet\AppData\Roaming\nanamuv.dll
2014-10-28 18:44 - 2014-10-28 18:44 - 00000020 _____ () C:\Users\Emily Internet\AppData\Roaming\AAQWHGI.DLL
2014-10-27 22:11 - 2014-10-27 22:11 - 00000108 _____ () C:\Users\Emily Internet\Desktop\Hotmail.url
2014-10-27 22:01 - 2014-10-27 22:01 - 00000000 ____D () C:\Program Files (x86)\ESET
2014-10-25 12:37 - 2014-11-06 17:52 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-10-25 12:27 - 2014-10-25 12:28 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-10-25 12:27 - 2014-10-25 12:27 - 00001064 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-10-25 12:27 - 2014-10-25 12:27 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-10-25 12:27 - 2014-10-25 12:27 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-10-25 12:27 - 2014-10-01 10:11 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-10-25 12:27 - 2014-10-01 10:11 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-10-25 12:27 - 2014-10-01 10:11 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-10-25 12:25 - 2014-10-25 12:25 - 19828376 _____ (Malwarebytes Corporation ) C:\Users\bob\Downloads\explorer.exe
2014-10-25 12:22 - 2014-10-25 12:22 - 00003888 _____ () C:\Windows\SysWOW64\Drivers\NTHANDLE.SYS
2014-10-25 12:15 - 2014-10-25 12:15 - 00022572 _____ () C:\Users\bob\Downloads\WhoLockMe200.zip
2014-10-25 11:44 - 2014-10-25 11:44 - 04181856 _____ (Kaspersky Lab ZAO) C:\Users\bob\Downloads\tdsskiller.exe
2014-10-25 11:06 - 2014-10-25 11:06 - 00000000 ____D () C:\temp
2014-10-24 20:51 - 2014-10-24 20:51 - 00000000 _____ () C:\Users\Emily Internet\AppData\Roaming\hezuwkt.dll
2014-10-24 20:46 - 2014-10-24 20:46 - 00004096 _____ () C:\Windows\System32\Tasks\{ED3AA8E9-CAC1-ACBA-C15C-41CF78CD936A}
2014-10-23 19:45 - 2014-10-23 20:17 - 00000000 ____D () C:\Users\Emily Internet\AppData\Roaming\Avukek
2014-10-23 15:16 - 2014-10-26 10:40 - 00000480 _____ () C:\Users\Emily Internet\BullseyeCoverageError.txt
2014-10-22 15:39 - 2014-10-22 15:39 - 00001368 _____ () C:\ProgramData\@system.att
2014-10-22 15:38 - 2014-10-22 15:39 - 00001104 ____H () C:\ProgramData\@system2.att
2014-10-22 15:37 - 2014-10-28 19:02 - 00000000 ____D () C:\ProgramData\Windows Genuine Advantage

==================== One Month Modified Files and Folders =======

(If an entry is included in the fixlist, the file\folder will be moved.)

2014-11-06 18:44 - 2009-07-14 00:10 - 01928287 _____ () C:\Windows\WindowsUpdate.log
2014-11-06 18:42 - 2009-07-14 00:13 - 00782510 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-11-06 18:39 - 2014-09-07 19:06 - 00000000 ____D () C:\Users\bob\AppData\Roaming\Skype
2014-11-06 18:37 - 2013-11-27 13:44 - 00000000 ____D () C:\Program Files (x86)\PasswordBox
2014-11-06 18:37 - 2010-12-13 20:32 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-11-06 18:37 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-11-06 18:37 - 2009-07-13 23:51 - 00108732 _____ () C:\Windows\setupact.log
2014-11-06 18:36 - 2010-01-29 11:30 - 03516634 _____ () C:\Windows\PFRO.log
2014-11-06 18:33 - 2009-07-13 23:45 - 00014240 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-11-06 18:33 - 2009-07-13 23:45 - 00014240 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-11-06 18:26 - 2014-04-25 19:53 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job
2014-11-06 18:22 - 2009-12-25 15:27 - 00000000 ____D () C:\DELL
2014-11-06 17:49 - 2010-12-13 20:32 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-11-03 22:06 - 2010-11-28 22:44 - 00000000 ____D () C:\Windows\system32\Drivers\AVG
2014-10-28 19:18 - 2010-10-29 21:36 - 00000000 ____D () C:\Users\Emily Internet
2014-10-28 19:17 - 2012-08-19 07:23 - 00000000 ____D () C:\Users\Emily Internet\PDFReader
2014-10-28 19:16 - 2014-04-07 18:41 - 00000000 ____D () C:\Users\Emily Internet\Documents\Outlook Files
2014-10-28 19:16 - 2012-10-11 18:29 - 00000000 ____D () C:\Users\Emily Internet\Desktop\Youtube
2014-10-28 19:15 - 2013-04-03 14:28 - 00000000 ____D () C:\Users\Emily Internet\Desktop\ponyfic
2014-10-28 19:15 - 2013-03-29 12:13 - 00000000 ____D () C:\Users\Emily Internet\Desktop\mepony
2014-10-28 19:15 - 2013-03-24 16:39 - 00000000 ____D () C:\Users\Emily Internet\Desktop\meta
2014-10-28 19:15 - 2012-08-31 15:28 - 00000000 ____D () C:\Users\Emily Internet\Desktop\pics
2014-10-28 19:14 - 2014-09-08 13:58 - 00000000 ____D () C:\Users\Emily Internet\AppData\Roaming\Mozilla
2014-10-28 19:14 - 2012-12-11 17:25 - 00000000 ____D () C:\Users\Emily Internet\Desktop\cassie
2014-10-28 19:14 - 2011-09-24 13:10 - 00000000 ____D () C:\Users\Emily Internet\AppData\Roaming\Skype
2014-10-28 19:14 - 2010-12-27 17:05 - 00000000 ____D () C:\Users\Emily Internet\AppData\Roaming\WD
2014-10-28 19:14 - 2010-11-01 19:28 - 00000000 ____D () C:\Users\Emily Internet\AppData\Roaming\Epson
2014-10-28 19:14 - 2010-10-29 21:46 - 00000000 ____D () C:\Users\Emily Internet\AppData\Roaming\Adobe
2014-10-28 19:14 - 2010-10-29 21:37 - 00000000 ____D () C:\Users\Emily Internet\AppData\Local\SupportSoft
2014-10-28 19:13 - 2010-12-08 19:26 - 00000000 ____D () C:\Users\Emily Internet\AppData\Local\Google
2014-10-28 19:13 - 2010-11-16 20:43 - 00000000 ____D () C:\Users\Emily Internet\AppData\Local\Microsoft Games
2014-10-28 19:12 - 2010-10-29 20:54 - 00000000 ___RD () C:\Users\Emily\Desktop\Emily
2014-10-28 19:06 - 2011-07-01 18:16 - 00000000 ____D () C:\Users\Emily\Desktop\Concentrate!
2014-10-28 19:06 - 2010-10-29 20:52 - 00000000 ____D () C:\Users\Emily\Desktop\ALL NANO-WRIMO
2014-10-28 19:06 - 2010-01-28 20:14 - 00000000 ____D () C:\ProgramData\Sonic
2014-10-28 19:04 - 2013-12-21 11:08 - 00000000 ___HD () C:\$AVG
2014-10-28 06:30 - 2010-11-28 22:44 - 00000000 ____D () C:\ProgramData\AVG10
2014-10-28 06:29 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\Branding
2014-10-28 06:05 - 2013-12-24 09:59 - 00002145 _____ () C:\Users\Public\Desktop\Google Chrome.lnk
2014-10-27 20:56 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\registration
2014-10-27 15:01 - 2010-10-30 11:36 - 00000000 ____D () C:\Users\bob
2014-10-27 15:01 - 2010-10-29 20:10 - 00000000 ____D () C:\Users\Emily
2014-10-26 08:06 - 2014-07-12 09:06 - 02080704 _____ () C:\Users\Emily Internet\AppData\Roaming\MyTest.txt
2014-10-25 19:53 - 2014-07-12 09:05 - 00000000 ____D () C:\Users\Emily Internet\AppData\Roaming\Temp
2014-10-25 13:51 - 2009-07-14 00:32 - 00000000 ____D () C:\Windows\addins
2014-10-25 12:17 - 2014-07-12 08:07 - 00000000 ____D () C:\Tools
2014-10-20 14:17 - 2010-12-13 20:32 - 00003894 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineUA
2014-10-20 14:17 - 2010-12-13 20:32 - 00003642 _____ () C:\Windows\System32\Tasks\GoogleUpdateTaskMachineCore

Some content of TEMP:
====================
C:\Users\bob\AppData\Local\Temp\BingBarSetup-Partner.exe
C:\Users\bob\AppData\Local\Temp\jre-6u23-windows-i586-iftw-rv.exe
C:\Users\bob\AppData\Local\Temp\Quarantine.exe
C:\Users\Emily\AppData\Local\Temp\ESDPK-MLX5-MoviePlusStarterEdition-EN.exe
C:\Users\Emily\AppData\Local\Temp\jre-6u22-windows-i586-iftw-rv.exe
C:\Users\Emily\AppData\Local\Temp\ose00000.exe
C:\Users\Emily\AppData\Local\Temp\_is17C5.exe
C:\Users\Emily\AppData\Local\Temp\_isA6CA.exe
C:\Users\Emily Internet\AppData\Local\Temp\BullseyeCoverage-2-x86.dll

==================== Bamital & volsnap Check =================

(There is no automatic fix for files that do not pass verification.)

C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed

LastRegBack: 2014-10-28 06:59

==================== End Of Log ============================

 

 

 

 

The computer is running well, just want to get it cleaned of malware.

Thanks.

Attached Files



#8 nasdaq

nasdaq

  • Malware Response Team
  • 38,250 posts
  • OFFLINE
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  • Gender:Male
  • Location:Montreal, QC. Canada
  • Local time:05:37 PM

Posted 07 November 2014 - 08:26 AM

Run this tool to clean your Temporary files/Folders.

Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program.
  • TFC will close all open programs itself in order to run.
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted, it should not take long to finish.
  • Once it's finished, click OK to reboot.
  • If it does not reboot, reboot your system manually.

  • ===


    Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
    start
    
    Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]
    ShortcutTarget: Magnify.lnk -> C:\Users\bob\AppData\Roaming\Microsoft\Windows\IEUpdate\Magnify.exe (No File)
    GroupPolicyUsers\S-1-5-21-1098385414-3084624081-135468493-1004\User: Group Policy restriction detected <======= ATTENTION
    HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
    BHO-x32: PasswordBox Helper -> {5DB69B97-934B-451D-94DB-32EF802A01CD} -> C:\Program Files (x86)\PasswordBox\Application\pbbtn.dll No File
    Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
    Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} -  No File
    FF Plugin: @microsoft.com/GENUINE -> disabled No File
    FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
    CHR Extension: (AVG Safe Search) - C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla [2014-09-07]
    CHR HKLM-x32\...\Chrome\Extension: [pfafkpaifpmpadngdmgiikeipjiedbpc] - C:\Users\Emily\AppData\Local\Temp\ccex.crx [2012-01-09]
    S4 PasswordBox; "C:\Program Files (x86)\PasswordBox\pbbtnService.exe" [X]
    S2 vToolbarUpdater18.1.9; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe [X]
    Task: {5D3FBE95-A2C3-440E-BF62-B48F6B36BAA9} - System32\Tasks\{2D4FEDFE-7CDA-AFFA-11ED-740C1B793483} => C:\Users\Emily Internet\AppData\Roaming\cyetom.dll/s "C:\Users\Emily Internet\AppData\Roaming\cyetom.dll" <==== ATTENTION
    Task: {D543C474-BC07-4E66-B4B1-495D381D7FB8} - System32\Tasks\{ED3AA8E9-CAC1-ACBA-C15C-41CF78CD936A} => C:\Users\Emily Internet\AppData\Roaming\aaqwhgi.dll [2014-10-28] () <==== ATTENTION
    C:\Users\Emily Internet\DECRYPT_INSTRUCTION.HTML
    C:\Users\Emily Internet\DECRYPT_INSTRUCTION.TXT
    C:\Users\Emily Internet\INSTALL_TOR.URL
    C:\Users\Emily Internet\Downloads\DECRYPT_INSTRUCTION.HTML
    C:\Users\Emily Internet\Documents\DECRYPT_INSTRUCTION.HTML
    C:\Users\Emily Internet\Downloads\DECRYPT_INSTRUCTION.TXT
    C:\Users\Emily Internet\Documents\DECRYPT_INSTRUCTION.TXT
    C:\Users\Emily Internet\Downloads\INSTALL_TOR.URL
    C:\Users\Emily Internet\Documents\INSTALL_TOR.URL
    C:\Users\Emily Internet\AppData\Roaming\DECRYPT_INSTRUCTION.HTML
    C:\Users\Emily Internet\AppData\Local\DECRYPT_INSTRUCTION.HTML
    C:\Users\Emily Internet\AppData\DECRYPT_INSTRUCTION.HTML
    C:\Users\Emily Internet\AppData\Roaming\DECRYPT_INSTRUCTION.TXT
    C:\Users\Emily Internet\AppData\Local\DECRYPT_INSTRUCTION.TXT
    C:\Users\Emily Internet\AppData\DECRYPT_INSTRUCTION.TXT
    C:\Users\Emily Internet\AppData\Roaming\INSTALL_TOR.URL
    C:\Users\Emily Internet\AppData\Local\INSTALL_TOR.URL
    C:\Users\Emily Internet\AppData\INSTALL_TOR.URL
    C:\Users\Emily Internet\AppData\Roaming\Uhifhuah
    C:\Users\Emily Internet\AppData\Roaming\Saixily
    C:\ProgramData\DECRYPT_INSTRUCTION.HTML
    C:\ProgramData\DECRYPT_INSTRUCTION.TXT
    C:\ProgramData\INSTALL_TOR.URL
    
    End
    
    Save the files as fixlist.txt into the same folder as FRST
    --> Running from C:\Users\bob\Downloads

    Run FRST and click Fix only once and wait.

    Restart the computer normally to reset the registry.

    The tool will create a log Fixlog.txt please post it to your reply.
    ===

    How is the computer running now?


#9 friedmanbj

friedmanbj
  • Topic Starter

  • Members
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  • Local time:05:37 PM

Posted 08 November 2014 - 12:13 AM

I ran the TFC and FRST as instructed. Computer is running good. Thanks. Any other steps?

Here is frst fix log:

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 04-11-2014
Ran by bob at 2014-11-07 20:33:15 Run:1
Running from C:\Users\bob\Downloads
Loaded Profile: bob (Available profiles: Emily & bob & Emily Internet)
Boot Mode: Normal
==============================================

Content of fixlist:
*****************
start

Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]
ShortcutTarget: Magnify.lnk -> C:\Users\bob\AppData\Roaming\Microsoft\Windows\IEUpdate\Magnify.exe (No File)
GroupPolicyUsers\S-1-5-21-1098385414-3084624081-135468493-1004\User: Group Policy restriction detected <======= ATTENTION
HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION
BHO-x32: PasswordBox Helper -> {5DB69B97-934B-451D-94DB-32EF802A01CD} -> C:\Program Files (x86)\PasswordBox\Application\pbbtn.dll No File
Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} -  No File
Handler: cozi - {5356518D-FE9C-4E08-9C1F-1E872ECD367F} -  No File
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
CHR Extension: (AVG Safe Search) - C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla [2014-09-07]
CHR HKLM-x32\...\Chrome\Extension: [pfafkpaifpmpadngdmgiikeipjiedbpc] - C:\Users\Emily\AppData\Local\Temp\ccex.crx [2012-01-09]
S4 PasswordBox; "C:\Program Files (x86)\PasswordBox\pbbtnService.exe" [X]
S2 vToolbarUpdater18.1.9; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\18.1.9\ToolbarUpdater.exe [X]
Task: {5D3FBE95-A2C3-440E-BF62-B48F6B36BAA9} - System32\Tasks\{2D4FEDFE-7CDA-AFFA-11ED-740C1B793483} => C:\Users\Emily Internet\AppData\Roaming\cyetom.dll/s "C:\Users\Emily Internet\AppData\Roaming\cyetom.dll" <==== ATTENTION
Task: {D543C474-BC07-4E66-B4B1-495D381D7FB8} - System32\Tasks\{ED3AA8E9-CAC1-ACBA-C15C-41CF78CD936A} => C:\Users\Emily Internet\AppData\Roaming\aaqwhgi.dll [2014-10-28] () <==== ATTENTION
C:\Users\Emily Internet\DECRYPT_INSTRUCTION.HTML
C:\Users\Emily Internet\DECRYPT_INSTRUCTION.TXT
C:\Users\Emily Internet\INSTALL_TOR.URL
C:\Users\Emily Internet\Downloads\DECRYPT_INSTRUCTION.HTML
C:\Users\Emily Internet\Documents\DECRYPT_INSTRUCTION.HTML
C:\Users\Emily Internet\Downloads\DECRYPT_INSTRUCTION.TXT
C:\Users\Emily Internet\Documents\DECRYPT_INSTRUCTION.TXT
C:\Users\Emily Internet\Downloads\INSTALL_TOR.URL
C:\Users\Emily Internet\Documents\INSTALL_TOR.URL
C:\Users\Emily Internet\AppData\Roaming\DECRYPT_INSTRUCTION.HTML
C:\Users\Emily Internet\AppData\Local\DECRYPT_INSTRUCTION.HTML
C:\Users\Emily Internet\AppData\DECRYPT_INSTRUCTION.HTML
C:\Users\Emily Internet\AppData\Roaming\DECRYPT_INSTRUCTION.TXT
C:\Users\Emily Internet\AppData\Local\DECRYPT_INSTRUCTION.TXT
C:\Users\Emily Internet\AppData\DECRYPT_INSTRUCTION.TXT
C:\Users\Emily Internet\AppData\Roaming\INSTALL_TOR.URL
C:\Users\Emily Internet\AppData\Local\INSTALL_TOR.URL
C:\Users\Emily Internet\AppData\INSTALL_TOR.URL
C:\Users\Emily Internet\AppData\Roaming\Uhifhuah
C:\Users\Emily Internet\AppData\Roaming\Saixily
C:\ProgramData\DECRYPT_INSTRUCTION.HTML
C:\ProgramData\DECRYPT_INSTRUCTION.TXT
C:\ProgramData\INSTALL_TOR.URL

End

*****************

"HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\GoToAssist" => Key deleted successfully.
C:\Users\bob\AppData\Roaming\Microsoft\Windows\IEUpdate\Magnify.exe not found.
C:\Windows\system32\GroupPolicyUsers\S-1-5-21-1098385414-3084624081-135468493-1004\User => Moved successfully.
C:\Windows\system32\GroupPolicy\GPT.ini => Moved successfully.
"HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer" => Key deleted successfully.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5DB69B97-934B-451D-94DB-32EF802A01CD}" => Key deleted successfully.
"HKCR\Wow6432Node\CLSID\{5DB69B97-934B-451D-94DB-32EF802A01CD}" => Key deleted successfully.
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} => value deleted successfully.
"HKCR\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}" => Key not found.
"HKCR\PROTOCOLS\Handler\cozi" => Key deleted successfully.
"HKCR\CLSID\{5356518D-FE9C-4E08-9C1F-1E872ECD367F}" => Key not found.
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
"HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/GENUINE" => Key deleted successfully.
C:\Users\bob\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla => Moved successfully.
"HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\pfafkpaifpmpadngdmgiikeipjiedbpc" => Key deleted successfully.
"C:\Users\Emily\AppData\Local\Temp\ccex.crx" => File/Directory not found.
PasswordBox => Service deleted successfully.
vToolbarUpdater18.1.9 => Service deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{5D3FBE95-A2C3-440E-BF62-B48F6B36BAA9}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{5D3FBE95-A2C3-440E-BF62-B48F6B36BAA9}" => Key deleted successfully.
C:\Windows\System32\Tasks\{2D4FEDFE-7CDA-AFFA-11ED-740C1B793483} => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{2D4FEDFE-7CDA-AFFA-11ED-740C1B793483}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Logon\{D543C474-BC07-4E66-B4B1-495D381D7FB8}" => Key deleted successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{D543C474-BC07-4E66-B4B1-495D381D7FB8}" => Key deleted successfully.
C:\Windows\System32\Tasks\{ED3AA8E9-CAC1-ACBA-C15C-41CF78CD936A} => Moved successfully.
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{ED3AA8E9-CAC1-ACBA-C15C-41CF78CD936A}" => Key deleted successfully.
C:\Users\Emily Internet\DECRYPT_INSTRUCTION.HTML => Moved successfully.
C:\Users\Emily Internet\DECRYPT_INSTRUCTION.TXT => Moved successfully.
C:\Users\Emily Internet\INSTALL_TOR.URL => Moved successfully.
C:\Users\Emily Internet\Downloads\DECRYPT_INSTRUCTION.HTML => Moved successfully.
C:\Users\Emily Internet\Documents\DECRYPT_INSTRUCTION.HTML => Moved successfully.
C:\Users\Emily Internet\Downloads\DECRYPT_INSTRUCTION.TXT => Moved successfully.
C:\Users\Emily Internet\Documents\DECRYPT_INSTRUCTION.TXT => Moved successfully.
C:\Users\Emily Internet\Downloads\INSTALL_TOR.URL => Moved successfully.
C:\Users\Emily Internet\Documents\INSTALL_TOR.URL => Moved successfully.
C:\Users\Emily Internet\AppData\Roaming\DECRYPT_INSTRUCTION.HTML => Moved successfully.
C:\Users\Emily Internet\AppData\Local\DECRYPT_INSTRUCTION.HTML => Moved successfully.
C:\Users\Emily Internet\AppData\DECRYPT_INSTRUCTION.HTML => Moved successfully.
C:\Users\Emily Internet\AppData\Roaming\DECRYPT_INSTRUCTION.TXT => Moved successfully.
C:\Users\Emily Internet\AppData\Local\DECRYPT_INSTRUCTION.TXT => Moved successfully.
C:\Users\Emily Internet\AppData\DECRYPT_INSTRUCTION.TXT => Moved successfully.
C:\Users\Emily Internet\AppData\Roaming\INSTALL_TOR.URL => Moved successfully.
C:\Users\Emily Internet\AppData\Local\INSTALL_TOR.URL => Moved successfully.
C:\Users\Emily Internet\AppData\INSTALL_TOR.URL => Moved successfully.
C:\Users\Emily Internet\AppData\Roaming\Uhifhuah => Moved successfully.
C:\Users\Emily Internet\AppData\Roaming\Saixily => Moved successfully.
C:\ProgramData\DECRYPT_INSTRUCTION.HTML => Moved successfully.
C:\ProgramData\DECRYPT_INSTRUCTION.TXT => Moved successfully.
C:\ProgramData\INSTALL_TOR.URL => Moved successfully.

The system needed a reboot.

==== End of Fixlog ====



#10 nasdaq

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Posted 08 November 2014 - 07:53 AM

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/

#11 friedmanbj

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Posted 08 November 2014 - 09:50 AM

Thanks.Here is the results of secuiry check:

 Results of screen317's Security Check version 0.99.89 
 Windows 7  x64 (UAC is enabled) 
 Out of date service pack!!
 Internet Explorer 11 
``````````````Antivirus/Firewall Check:``````````````
 Windows Firewall Enabled! 
AVG Anti-Virus Free Edition 2011  
 Antivirus up to date!  
`````````Anti-malware/Other Utilities Check:`````````
 Adobe Reader 9 Adobe Reader out of Date!
 Mozilla Firefox 32.0 Firefox out of Date! 
 Google Chrome 38.0.2125.104 
 Google Chrome 38.0.2125.111 
````````Process Check: objlist.exe by Laurent```````` 
 AVG avgwdsvc.exe
 AVG avgtray.exe
`````````````````System Health check`````````````````
 Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````
 



#12 nasdaq

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Posted 08 November 2014 - 02:12 PM

Get the latest version of the Adobe Reader.
http://get.adobe.com/reader/
Before your download I suggest you unckeck the box on the top right "Yes, install McAfee Security Scan Plus - optional" this is not required if you are not a McAfee subscriber. While the installation is in progress you can also deny the installation of any other programs that may be suggested.

When installed remove your old version of the Reader using the Add/Remove Programs applet if present.
<<<>>>

Results of screen317's Security Check version 0.99.89
Windows 7 x64 (UAC is enabled)
Out of date service pack!!


For you added security install the Windows 7 Service pack 1.

Click on the Out of date service pack!! and follow the instructions.

===

If all is well.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe.
http://www.bleepingcomputer.com/forums/t/407147/answers-to-common-security-questions-best-practices/
===

#13 friedmanbj

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Posted 08 November 2014 - 04:03 PM

Thanks. I updated adobe reader.

However,I am unable to install windows 7 SP1. When I try through windows update it says:

  ---------------------------
Windows Update
---------------------------
Windows Update cannot currently check for updates, because the service is not running. You may need to restart your computer.
---------------------------
OK  
---------------------------
I tried turning off AVG, but this did not help.

Windows module installer and windows update services are both running.

I tried downloading SP1 from microsoft and running : windows6.1-KB976932-X64.exe  as administrator and get this error:

  "Installation was not successful." and "Error 0x800f0900"

 

Please suggest how to correct this.



#14 nasdaq

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Posted 09 November 2014 - 10:06 AM



Tweaking.com - Windows Repair (All In One) Tips

Go to this page and download the Installer from one of the recommended sites.
http://www.tweaking.com/content/page/windows_repair_all_in_one.html

Un-zip the file tweaking.com_windows_repair_aio.zip to the default folder.

Close all running Windows and programs.

Run the application and referring to the image on the site select the following items.

01 - Repair Registry Permissions
03 - Reset Service permissions
05 - Repair WMI
17 - Repair Windows Updates
21 - Repair MSI (Windows Installer)
26 - Restore Important Windows Services

Click the Start Repair button.
Let it finish.

Restart the computer normally.

How is the computer running now?

=======================

If that fails to solve the issue:

You will find a number of fixes from this topic.
http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/error-0x800f0900-while-installing-windows-7-sp-1/918189b4-7bda-428b-92ec-497306a163e8

If at any time you need advice before continuing please ask before proceeding.

Keep me posted.

#15 friedmanbj

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Posted 09 November 2014 - 04:01 PM

Still unable to install windows 7 SP1 or any windows updates.

I ran Tweaking.com - Windows Repair (All In One) Tips, as instructed. Log file is here:

 

Tweaking.com - Windows Repair v2.10.1
--------------------------------------------------------------------------------

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7600
OS Service Pack:
Computer Name: EMILY-PC
Windows Drive: C:\
Windows Path: C:\Windows
Program Files: C:\Program Files
Program Files (x86): C:\Program Files (x86)
Current Profile: C:\Users\bob
Current Profile SID: S-1-5-21-1098385414-3084624081-135468493-1003
Current Profile Classes: S-1-5-21-1098385414-3084624081-135468493-1003_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\bob\AppData\Local
--------------------------------------------------------------------------------

System Information
--------------------------------------------------------------------------------
System Up Time: 0 Days 22:02:29

Process Count: 75
Commit Total: 1.80 GB
Commit Limit: 7.71 GB
Commit Peak: 2.73 GB
Handle Count: 24423
Kernel Total: 294.76 MB
Kernel Paged: 231.07 MB
Kernel Non Paged: 63.70 MB
System Cache: 6.43 GB
Thread Count: 892
--------------------------------------------------------------------------------

Memory Before Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.80 GB
Memory Used: 1.46 GB(38.414%)
Memory Avail.: 2.34 GB
--------------------------------------------------------------------------------

Cleaning Memory Before Starting Repairs...

Memory After Cleaning with CleanMem
--------------------------------------------------------------------------------
Memory Total: 3.80 GB
Memory Used: 1.18 GB(31.1233%)
Memory Avail.: 2.62 GB
--------------------------------------------------------------------------------

Starting Repairs...
   Started at (11/9/2014 1:39:59 PM)

Setting Any Missing 'InstallDate' From Uninstall Sections Before Running Repair...
Total Missing 'InstallDate' Fixed: 126
 
01 - Reset Registry Permissions 01/03
   HKEY_CURRENT_USER & Sub Keys
   Start (11/9/2014 1:40:02 PM)
   Running Repair Under Current User Account
   Done (11/9/2014 1:40:09 PM)

01 - Reset Registry Permissions 02/03
   HKEY_LOCAL_MACHINE & Sub Keys
   Start (11/9/2014 1:40:09 PM)
   Running Repair Under System Account
   Done (11/9/2014 1:47:11 PM)

01 - Reset Registry Permissions 03/03
   HKEY_CLASSES_ROOT & Sub Keys
   Start (11/9/2014 1:47:11 PM)
   Running Repair Under System Account
   Done (11/9/2014 1:49:37 PM)

03 - Reset Service Permissions
   Start (11/9/2014 1:49:37 PM)
   Running Repair Under System Account
   Done (11/9/2014 1:50:19 PM)

05 - Repair WMI
   Start (11/9/2014 1:50:19 PM)

   Starting Security Center So We Can Export The Security Info.

   Exporting Antivirus Info...
   AVG Anti-Virus Free Edition 2011 Exported.

   Exporting AntiSpyware Info...
   AVG Anti-Virus Free Edition 2011 Exported.
   Windows Defender Exported.

   Exporting 3rd Party Firewall Info...
   No Firewall Products Reported.

   Running Repair Under Current User Account
   Done (11/9/2014 1:54:23 PM)

17 - Repair Windows Updates
   Start (11/9/2014 1:54:23 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Setting Windows Updates Files That Are In Use To Be Removed At Next Boot.
   Done (11/9/2014 1:56:00 PM)

21 - Repair MSI (Windows Installer)
   Start (11/9/2014 1:56:00 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (11/9/2014 1:56:16 PM)

26 - Restore Important Windows Services
   Start (11/9/2014 1:56:16 PM)
   Running Repair Under Current User Account
   Running Repair Under System Account
   Done (11/9/2014 1:56:26 PM)

Cleaning up empty logs...

All Selected Repairs Done.
   Done at (11/9/2014 1:56:26 PM)
   Total Repair Time: 00:16:29


...YOU MUST RESTART YOUR SYSTEM...

 

Restarted computer, still cannot install SP1 or run any windows update.

From http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update/error-0x800f0900-while-installing-windows-7-sp-1/918189b4-7bda-428b-92ec-497306a163e8 I followed instructions to run

System File Checker tool.

System file checker filtered logfile:

2014-11-09 14:49:04, Info                  CSI    00000009 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:49:04, Info                  CSI    0000000a [SR] Beginning Verify and Repair transaction
2014-11-09 14:49:08, Info                  CSI    0000000c [SR] Verify complete
2014-11-09 14:49:08, Info                  CSI    0000000d [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:49:08, Info                  CSI    0000000e [SR] Beginning Verify and Repair transaction
2014-11-09 14:49:10, Info                  CSI    00000010 [SR] Verify complete
2014-11-09 14:49:10, Info                  CSI    00000011 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:49:10, Info                  CSI    00000012 [SR] Beginning Verify and Repair transaction
2014-11-09 14:49:12, Info                  CSI    00000014 [SR] Verify complete
2014-11-09 14:49:13, Info                  CSI    00000015 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:49:13, Info                  CSI    00000016 [SR] Beginning Verify and Repair transaction
2014-11-09 14:49:15, Info                  CSI    00000018 [SR] Verify complete
2014-11-09 14:49:15, Info                  CSI    00000019 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:49:15, Info                  CSI    0000001a [SR] Beginning Verify and Repair transaction
2014-11-09 14:49:17, Info                  CSI    0000001c [SR] Verify complete
2014-11-09 14:49:17, Info                  CSI    0000001d [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:49:17, Info                  CSI    0000001e [SR] Beginning Verify and Repair transaction
2014-11-09 14:49:20, Info                  CSI    00000020 [SR] Verify complete
2014-11-09 14:49:20, Info                  CSI    00000021 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:49:20, Info                  CSI    00000022 [SR] Beginning Verify and Repair transaction
2014-11-09 14:49:37, Info                  CSI    00000024 [SR] Verify complete
2014-11-09 14:49:37, Info                  CSI    00000025 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:49:37, Info                  CSI    00000026 [SR] Beginning Verify and Repair transaction
2014-11-09 14:49:48, Info                  CSI    00000028 [SR] Verify complete
2014-11-09 14:49:49, Info                  CSI    00000029 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:49:49, Info                  CSI    0000002a [SR] Beginning Verify and Repair transaction
2014-11-09 14:49:54, Info                  CSI    0000002c [SR] Verify complete
2014-11-09 14:49:54, Info                  CSI    0000002d [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:49:54, Info                  CSI    0000002e [SR] Beginning Verify and Repair transaction
2014-11-09 14:50:02, Info                  CSI    00000030 [SR] Verify complete
2014-11-09 14:50:02, Info                  CSI    00000031 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:50:02, Info                  CSI    00000032 [SR] Beginning Verify and Repair transaction
2014-11-09 14:50:07, Info                  CSI    00000034 [SR] Verify complete
2014-11-09 14:50:07, Info                  CSI    00000035 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:50:07, Info                  CSI    00000036 [SR] Beginning Verify and Repair transaction
2014-11-09 14:50:21, Info                  CSI    00000038 [SR] Verify complete
2014-11-09 14:50:21, Info                  CSI    00000039 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:50:21, Info                  CSI    0000003a [SR] Beginning Verify and Repair transaction
2014-11-09 14:50:30, Info                  CSI    0000003c [SR] Verify complete
2014-11-09 14:50:30, Info                  CSI    0000003d [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:50:30, Info                  CSI    0000003e [SR] Beginning Verify and Repair transaction
2014-11-09 14:50:35, Info                  CSI    00000040 [SR] Verify complete
2014-11-09 14:50:35, Info                  CSI    00000041 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:50:35, Info                  CSI    00000042 [SR] Beginning Verify and Repair transaction
2014-11-09 14:50:43, Info                  CSI    00000045 [SR] Verify complete
2014-11-09 14:50:44, Info                  CSI    00000046 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:50:44, Info                  CSI    00000047 [SR] Beginning Verify and Repair transaction
2014-11-09 14:51:00, Info                  CSI    0000004a [SR] Verify complete
2014-11-09 14:51:01, Info                  CSI    0000004b [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:51:01, Info                  CSI    0000004c [SR] Beginning Verify and Repair transaction
2014-11-09 14:51:09, Info                  CSI    00000050 [SR] Verify complete
2014-11-09 14:51:09, Info                  CSI    00000051 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:51:09, Info                  CSI    00000052 [SR] Beginning Verify and Repair transaction
2014-11-09 14:51:20, Info                  CSI    00000055 [SR] Verify complete
2014-11-09 14:51:21, Info                  CSI    00000056 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:51:21, Info                  CSI    00000057 [SR] Beginning Verify and Repair transaction
2014-11-09 14:51:32, Info                  CSI    00000059 [SR] Verify complete
2014-11-09 14:51:32, Info                  CSI    0000005a [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:51:32, Info                  CSI    0000005b [SR] Beginning Verify and Repair transaction
2014-11-09 14:51:46, Info                  CSI    0000007d [SR] Verify complete
2014-11-09 14:51:46, Info                  CSI    0000007e [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:51:46, Info                  CSI    0000007f [SR] Beginning Verify and Repair transaction
2014-11-09 14:52:02, Info                  CSI    00000084 [SR] Verify complete
2014-11-09 14:52:03, Info                  CSI    00000085 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:52:03, Info                  CSI    00000086 [SR] Beginning Verify and Repair transaction
2014-11-09 14:52:19, Info                  CSI    00000088 [SR] Verify complete
2014-11-09 14:52:20, Info                  CSI    00000089 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:52:20, Info                  CSI    0000008a [SR] Beginning Verify and Repair transaction
2014-11-09 14:52:35, Info                  CSI    0000008c [SR] Verify complete
2014-11-09 14:52:35, Info                  CSI    0000008d [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:52:35, Info                  CSI    0000008e [SR] Beginning Verify and Repair transaction
2014-11-09 14:52:46, Info                  CSI    00000090 [SR] Verify complete
2014-11-09 14:52:46, Info                  CSI    00000091 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:52:46, Info                  CSI    00000092 [SR] Beginning Verify and Repair transaction
2014-11-09 14:53:06, Info                  CSI    00000094 [SR] Verify complete
2014-11-09 14:53:06, Info                  CSI    00000095 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:53:06, Info                  CSI    00000096 [SR] Beginning Verify and Repair transaction
2014-11-09 14:53:34, Info                  CSI    000000b9 [SR] Verify complete
2014-11-09 14:53:35, Info                  CSI    000000ba [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:53:35, Info                  CSI    000000bb [SR] Beginning Verify and Repair transaction
2014-11-09 14:53:54, Info                  CSI    000000bd [SR] Verify complete
2014-11-09 14:53:54, Info                  CSI    000000be [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:53:54, Info                  CSI    000000bf [SR] Beginning Verify and Repair transaction
2014-11-09 14:54:26, Info                  CSI    000000c1 [SR] Verify complete
2014-11-09 14:54:26, Info                  CSI    000000c2 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:54:26, Info                  CSI    000000c3 [SR] Beginning Verify and Repair transaction
2014-11-09 14:54:38, Info                  CSI    000000c7 [SR] Verify complete
2014-11-09 14:54:38, Info                  CSI    000000c8 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:54:38, Info                  CSI    000000c9 [SR] Beginning Verify and Repair transaction
2014-11-09 14:54:41, Info                  CSI    000000cb [SR] Verify complete
2014-11-09 14:54:41, Info                  CSI    000000cc [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:54:41, Info                  CSI    000000cd [SR] Beginning Verify and Repair transaction
2014-11-09 14:54:44, Info                  CSI    000000cf [SR] Verify complete
2014-11-09 14:54:44, Info                  CSI    000000d0 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:54:44, Info                  CSI    000000d1 [SR] Beginning Verify and Repair transaction
2014-11-09 14:55:00, Info                  CSI    000000e2 [SR] Verify complete
2014-11-09 14:55:00, Info                  CSI    000000e3 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:55:00, Info                  CSI    000000e4 [SR] Beginning Verify and Repair transaction
2014-11-09 14:55:08, Info                  CSI    000000e8 [SR] Verify complete
2014-11-09 14:55:08, Info                  CSI    000000e9 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:55:08, Info                  CSI    000000ea [SR] Beginning Verify and Repair transaction
2014-11-09 14:55:14, Info                  CSI    000000ec [SR] Verify complete
2014-11-09 14:55:14, Info                  CSI    000000ed [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:55:14, Info                  CSI    000000ee [SR] Beginning Verify and Repair transaction
2014-11-09 14:55:20, Info                  CSI    000000f0 [SR] Verify complete
2014-11-09 14:55:20, Info                  CSI    000000f1 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:55:20, Info                  CSI    000000f2 [SR] Beginning Verify and Repair transaction
2014-11-09 14:55:26, Info                  CSI    000000f4 [SR] Verify complete
2014-11-09 14:55:27, Info                  CSI    000000f5 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:55:27, Info                  CSI    000000f6 [SR] Beginning Verify and Repair transaction
2014-11-09 14:55:44, Info                  CSI    000000fa [SR] Verify complete
2014-11-09 14:55:44, Info                  CSI    000000fb [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:55:44, Info                  CSI    000000fc [SR] Beginning Verify and Repair transaction
2014-11-09 14:55:54, Info                  CSI    000000fe [SR] Verify complete
2014-11-09 14:55:54, Info                  CSI    000000ff [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:55:54, Info                  CSI    00000100 [SR] Beginning Verify and Repair transaction
2014-11-09 14:55:57, Info                  CSI    00000102 [SR] Verify complete
2014-11-09 14:55:57, Info                  CSI    00000103 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:55:57, Info                  CSI    00000104 [SR] Beginning Verify and Repair transaction
2014-11-09 14:56:11, Info                  CSI    00000106 [SR] Verify complete
2014-11-09 14:56:11, Info                  CSI    00000107 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:56:11, Info                  CSI    00000108 [SR] Beginning Verify and Repair transaction
2014-11-09 14:56:19, Info                  CSI    0000010a [SR] Verify complete
2014-11-09 14:56:19, Info                  CSI    0000010b [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:56:19, Info                  CSI    0000010c [SR] Beginning Verify and Repair transaction
2014-11-09 14:56:31, Info                  CSI    0000010e [SR] Verify complete
2014-11-09 14:56:31, Info                  CSI    0000010f [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:56:31, Info                  CSI    00000110 [SR] Beginning Verify and Repair transaction
2014-11-09 14:56:51, Info                  CSI    0000011c [SR] Verify complete
2014-11-09 14:56:52, Info                  CSI    0000011d [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:56:52, Info                  CSI    0000011e [SR] Beginning Verify and Repair transaction
2014-11-09 14:56:57, Info                  CSI    00000120 [SR] Cannot repair member file [l:30{15}]"mspaint.exe.mui" of Microsoft-Windows-mspaint.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 14:57:03, Info                  CSI    0000012e [SR] Cannot repair member file [l:30{15}]"mspaint.exe.mui" of Microsoft-Windows-mspaint.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 14:57:03, Info                  CSI    0000012f [SR] This component was referenced by [l:266{133}]"Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385.Windows Foundation Language Pack"
2014-11-09 14:57:03, Info                  CSI    00000132 [SR] Could not reproject corrupted file [ml:520{260},l:58{29}]"\??\C:\Windows\System32\en-US"\[l:30{15}]"mspaint.exe.mui"; source file in store is also corrupted
2014-11-09 14:57:03, Info                  CSI    00000134 [SR] Verify complete
2014-11-09 14:57:03, Info                  CSI    00000135 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:57:03, Info                  CSI    00000136 [SR] Beginning Verify and Repair transaction
2014-11-09 14:57:36, Info                  CSI    00000138 [SR] Verify complete
2014-11-09 14:57:36, Info                  CSI    00000139 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:57:36, Info                  CSI    0000013a [SR] Beginning Verify and Repair transaction
2014-11-09 14:57:37, Info                  CSI    0000013c [SR] Cannot repair member file [l:22{11}]"netbios.dll" of Microsoft-Windows-NetBIOS-NetAPI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 14:57:44, Info                  CSI    0000013e [SR] Cannot repair member file [l:22{11}]"netbios.dll" of Microsoft-Windows-NetBIOS-NetAPI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 14:57:44, Info                  CSI    0000013f [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.WindowsFoundationDelivery"
2014-11-09 14:57:44, Info                  CSI    00000142 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"netbios.dll"; source file in store is also corrupted
2014-11-09 14:57:45, Info                  CSI    00000144 [SR] Verify complete
2014-11-09 14:57:45, Info                  CSI    00000145 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:57:45, Info                  CSI    00000146 [SR] Beginning Verify and Repair transaction
2014-11-09 14:58:05, Info                  CSI    00000149 [SR] Verify complete
2014-11-09 14:58:05, Info                  CSI    0000014a [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:58:05, Info                  CSI    0000014b [SR] Beginning Verify and Repair transaction
2014-11-09 14:58:06, Info                  CSI    0000014d [SR] Cannot repair member file [l:22{11}]"esrb.rs.mui" of Microsoft-Windows-ParentalControlsRatingSystem-GameRatingsSystems.Resources, Version = 6.1.7600.17184, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 14:58:16, Info                  CSI    0000014f [SR] Cannot repair member file [l:22{11}]"esrb.rs.mui" of Microsoft-Windows-ParentalControlsRatingSystem-GameRatingsSystems.Resources, Version = 6.1.7600.17184, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 14:58:16, Info                  CSI    00000150 [SR] This component was referenced by [l:160{80}]"Package_89_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.2773072-259_neutral_GDR"
2014-11-09 14:58:16, Info                  CSI    00000153 [SR] Could not reproject corrupted file [ml:520{260},l:58{29}]"\??\C:\Windows\System32\en-US"\[l:22{11}]"esrb.rs.mui"; source file in store is also corrupted
2014-11-09 14:58:18, Info                  CSI    00000155 [SR] Verify complete
2014-11-09 14:58:19, Info                  CSI    00000156 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:58:19, Info                  CSI    00000157 [SR] Beginning Verify and Repair transaction
2014-11-09 14:58:29, Info                  CSI    00000159 [SR] Verify complete
2014-11-09 14:58:29, Info                  CSI    0000015a [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:58:29, Info                  CSI    0000015b [SR] Beginning Verify and Repair transaction
2014-11-09 14:58:36, Info                  CSI    0000015d [SR] Verify complete
2014-11-09 14:58:36, Info                  CSI    0000015e [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:58:36, Info                  CSI    0000015f [SR] Beginning Verify and Repair transaction
2014-11-09 14:58:43, Info                  CSI    00000163 [SR] Verify complete
2014-11-09 14:58:43, Info                  CSI    00000164 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:58:43, Info                  CSI    00000165 [SR] Beginning Verify and Repair transaction
2014-11-09 14:59:10, Info                  CSI    00000167 [SR] Verify complete
2014-11-09 14:59:10, Info                  CSI    00000168 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:59:10, Info                  CSI    00000169 [SR] Beginning Verify and Repair transaction
2014-11-09 14:59:26, Info                  CSI    0000016c [SR] Verify complete
2014-11-09 14:59:26, Info                  CSI    0000016d [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:59:26, Info                  CSI    0000016e [SR] Beginning Verify and Repair transaction
2014-11-09 14:59:38, Info                  CSI    00000171 [SR] Verify complete
2014-11-09 14:59:38, Info                  CSI    00000172 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:59:38, Info                  CSI    00000173 [SR] Beginning Verify and Repair transaction
2014-11-09 14:59:45, Info                  CSI    00000175 [SR] Cannot repair member file [l:20{10}]"wscapi.dll" of Microsoft-Windows-SecurityCenter-Core, Version = 6.1.7600.16723, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 14:59:47, Info                  CSI    00000177 [SR] Cannot repair member file [l:20{10}]"wscapi.dll" of Microsoft-Windows-SecurityCenter-Core, Version = 6.1.7600.16723, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 14:59:47, Info                  CSI    00000178 [SR] This component was referenced by [l:156{78}]"Package_3_for_KB2467023~31bf3856ad364e35~amd64~~6.1.1.1.2467023-14_neutral_GDR"
2014-11-09 14:59:47, Info                  CSI    0000017b [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"wscapi.dll"; source file in store is also corrupted
2014-11-09 14:59:49, Info                  CSI    0000017d [SR] Verify complete
2014-11-09 14:59:49, Info                  CSI    0000017e [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 14:59:49, Info                  CSI    0000017f [SR] Beginning Verify and Repair transaction
2014-11-09 15:00:08, Info                  CSI    00000182 [SR] Verify complete
2014-11-09 15:00:08, Info                  CSI    00000183 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:00:08, Info                  CSI    00000184 [SR] Beginning Verify and Repair transaction
2014-11-09 15:00:19, Info                  CSI    00000186 [SR] Verify complete
2014-11-09 15:00:19, Info                  CSI    00000187 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:00:19, Info                  CSI    00000188 [SR] Beginning Verify and Repair transaction
2014-11-09 15:00:28, Info                  CSI    0000018a [SR] Verify complete
2014-11-09 15:00:29, Info                  CSI    0000018b [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:00:29, Info                  CSI    0000018c [SR] Beginning Verify and Repair transaction
2014-11-09 15:00:37, Info                  CSI    0000018e [SR] Verify complete
2014-11-09 15:00:37, Info                  CSI    0000018f [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:00:37, Info                  CSI    00000190 [SR] Beginning Verify and Repair transaction
2014-11-09 15:00:49, Info                  CSI    00000193 [SR] Verify complete
2014-11-09 15:00:50, Info                  CSI    00000194 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:00:50, Info                  CSI    00000195 [SR] Beginning Verify and Repair transaction
2014-11-09 15:00:57, Info                  CSI    00000197 [SR] Verify complete
2014-11-09 15:00:58, Info                  CSI    00000198 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:00:58, Info                  CSI    00000199 [SR] Beginning Verify and Repair transaction
2014-11-09 15:01:06, Info                  CSI    0000019c [SR] Verify complete
2014-11-09 15:01:07, Info                  CSI    0000019d [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:01:07, Info                  CSI    0000019e [SR] Beginning Verify and Repair transaction
2014-11-09 15:01:18, Info                  CSI    000001a1 [SR] Verify complete
2014-11-09 15:01:18, Info                  CSI    000001a2 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:01:18, Info                  CSI    000001a3 [SR] Beginning Verify and Repair transaction
2014-11-09 15:01:19, Info                  CSI    000001a5 [SR] Cannot repair member file [l:18{9}]"wups2.dll" of Microsoft-Windows-WindowsUpdateClient-Core, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:01:26, Info                  CSI    000001a8 [SR] Cannot repair member file [l:18{9}]"wups2.dll" of Microsoft-Windows-WindowsUpdateClient-Core, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:01:26, Info                  CSI    000001a9 [SR] This component was referenced by [l:150{75}]"WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.256.Core"
2014-11-09 15:01:26, Info                  CSI    000001ac [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"wups2.dll"; source file in store is also corrupted
2014-11-09 15:01:26, Info                  CSI    000001ae [SR] Verify complete
2014-11-09 15:01:27, Info                  CSI    000001af [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:01:27, Info                  CSI    000001b0 [SR] Beginning Verify and Repair transaction
2014-11-09 15:01:39, Info                  CSI    000001b2 [SR] Verify complete
2014-11-09 15:01:40, Info                  CSI    000001b3 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:01:40, Info                  CSI    000001b4 [SR] Beginning Verify and Repair transaction
2014-11-09 15:01:49, Info                  CSI    000001b6 [SR] Cannot repair member file [l:24{12}]"mfc80ENU.dll" of Microsoft.VC80.MFCLOC, Version = 8.0.50727.5592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:01:52, Info                  CSI    000001b9 [SR] Verify complete
2014-11-09 15:01:52, Info                  CSI    000001ba [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:01:52, Info                  CSI    000001bb [SR] Beginning Verify and Repair transaction
2014-11-09 15:02:05, Info                  CSI    000001bd [SR] Verify complete
2014-11-09 15:02:06, Info                  CSI    000001be [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:02:06, Info                  CSI    000001bf [SR] Beginning Verify and Repair transaction
2014-11-09 15:02:12, Info                  CSI    000001c1 [SR] Verify complete
2014-11-09 15:02:12, Info                  CSI    000001c2 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:02:12, Info                  CSI    000001c3 [SR] Beginning Verify and Repair transaction
2014-11-09 15:02:18, Info                  CSI    000001c5 [SR] Verify complete
2014-11-09 15:02:18, Info                  CSI    000001c6 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:02:18, Info                  CSI    000001c7 [SR] Beginning Verify and Repair transaction
2014-11-09 15:02:23, Info                  CSI    000001c9 [SR] Verify complete
2014-11-09 15:02:24, Info                  CSI    000001ca [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:02:24, Info                  CSI    000001cb [SR] Beginning Verify and Repair transaction
2014-11-09 15:02:36, Info                  CSI    000001cd [SR] Verify complete
2014-11-09 15:02:36, Info                  CSI    000001ce [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:02:36, Info                  CSI    000001cf [SR] Beginning Verify and Repair transaction
2014-11-09 15:02:47, Info                  CSI    000001d1 [SR] Verify complete
2014-11-09 15:02:47, Info                  CSI    000001d2 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:02:47, Info                  CSI    000001d3 [SR] Beginning Verify and Repair transaction
2014-11-09 15:03:01, Info                  CSI    000001d5 [SR] Verify complete
2014-11-09 15:03:01, Info                  CSI    000001d6 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:03:01, Info                  CSI    000001d7 [SR] Beginning Verify and Repair transaction
2014-11-09 15:03:28, Info                  CSI    000001d9 [SR] Verify complete
2014-11-09 15:03:28, Info                  CSI    000001da [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:03:28, Info                  CSI    000001db [SR] Beginning Verify and Repair transaction
2014-11-09 15:03:57, Info                  CSI    000001dd [SR] Verify complete
2014-11-09 15:03:57, Info                  CSI    000001de [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:03:57, Info                  CSI    000001df [SR] Beginning Verify and Repair transaction
2014-11-09 15:04:06, Info                  CSI    000001e1 [SR] Verify complete
2014-11-09 15:04:06, Info                  CSI    000001e2 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:04:06, Info                  CSI    000001e3 [SR] Beginning Verify and Repair transaction
2014-11-09 15:04:10, Info                  CSI    000001e5 [SR] Verify complete
2014-11-09 15:04:10, Info                  CSI    000001e6 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:04:10, Info                  CSI    000001e7 [SR] Beginning Verify and Repair transaction
2014-11-09 15:04:15, Info                  CSI    000001e9 [SR] Verify complete
2014-11-09 15:04:15, Info                  CSI    000001ea [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:04:15, Info                  CSI    000001eb [SR] Beginning Verify and Repair transaction
2014-11-09 15:04:24, Info                  CSI    000001ed [SR] Verify complete
2014-11-09 15:04:24, Info                  CSI    000001ee [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:04:24, Info                  CSI    000001ef [SR] Beginning Verify and Repair transaction
2014-11-09 15:04:37, Info                  CSI    000001f7 [SR] Verify complete
2014-11-09 15:04:38, Info                  CSI    000001f8 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:04:38, Info                  CSI    000001f9 [SR] Beginning Verify and Repair transaction
2014-11-09 15:04:51, Info                  CSI    000001fb [SR] Verify complete
2014-11-09 15:04:51, Info                  CSI    000001fc [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:04:51, Info                  CSI    000001fd [SR] Beginning Verify and Repair transaction
2014-11-09 15:04:56, Info                  CSI    000001ff [SR] Verify complete
2014-11-09 15:04:56, Info                  CSI    00000200 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:04:56, Info                  CSI    00000201 [SR] Beginning Verify and Repair transaction
2014-11-09 15:05:05, Info                  CSI    00000203 [SR] Verify complete
2014-11-09 15:05:05, Info                  CSI    00000204 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:05:05, Info                  CSI    00000205 [SR] Beginning Verify and Repair transaction
2014-11-09 15:05:05, Info                  CSI    00000207 [SR] Cannot repair member file [l:38{19}]"System.Security.dll" of System.Security, Version = 6.1.7600.17136, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:05:12, Info                  CSI    00000209 [SR] Cannot repair member file [l:38{19}]"System.Security.dll" of System.Security, Version = 6.1.7600.17136, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:05:12, Info                  CSI    0000020a [SR] This component was referenced by [l:156{78}]"Package_2_for_KB2742598~31bf3856ad364e35~amd64~~6.1.1.0.2742598-26_neutral_GDR"
2014-11-09 15:05:12, Info                  CSI    0000020d [SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\Windows\Microsoft.NET\Framework\v2.0.50727"\[l:38{19}]"System.Security.dll"; source file in store is also corrupted
2014-11-09 15:05:14, Info                  CSI    0000020f [SR] Verify complete
2014-11-09 15:05:14, Info                  CSI    00000210 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:05:14, Info                  CSI    00000211 [SR] Beginning Verify and Repair transaction
2014-11-09 15:05:26, Info                  CSI    00000214 [SR] Verify complete
2014-11-09 15:05:27, Info                  CSI    00000215 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:05:27, Info                  CSI    00000216 [SR] Beginning Verify and Repair transaction
2014-11-09 15:05:37, Info                  CSI    00000218 [SR] Verify complete
2014-11-09 15:05:37, Info                  CSI    00000219 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:05:37, Info                  CSI    0000021a [SR] Beginning Verify and Repair transaction
2014-11-09 15:05:42, Info                  CSI    0000021c [SR] Verify complete
2014-11-09 15:05:42, Info                  CSI    0000021d [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:05:42, Info                  CSI    0000021e [SR] Beginning Verify and Repair transaction
2014-11-09 15:05:56, Info                  CSI    00000221 [SR] Verify complete
2014-11-09 15:05:57, Info                  CSI    00000222 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:05:57, Info                  CSI    00000223 [SR] Beginning Verify and Repair transaction
2014-11-09 15:06:18, Info                  CSI    00000227 [SR] Verify complete
2014-11-09 15:06:19, Info                  CSI    00000228 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:06:19, Info                  CSI    00000229 [SR] Beginning Verify and Repair transaction
2014-11-09 15:06:31, Info                  CSI    0000022e [SR] Verify complete
2014-11-09 15:06:31, Info                  CSI    0000022f [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:06:31, Info                  CSI    00000230 [SR] Beginning Verify and Repair transaction
2014-11-09 15:06:43, Info                  CSI    00000238 [SR] Verify complete
2014-11-09 15:06:44, Info                  CSI    00000239 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:06:44, Info                  CSI    0000023a [SR] Beginning Verify and Repair transaction
2014-11-09 15:06:58, Info                  CSI    00000244 [SR] Verify complete
2014-11-09 15:06:58, Info                  CSI    00000245 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:06:58, Info                  CSI    00000246 [SR] Beginning Verify and Repair transaction
2014-11-09 15:07:08, Info                  CSI    00000248 [SR] Verify complete
2014-11-09 15:07:08, Info                  CSI    00000249 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:07:08, Info                  CSI    0000024a [SR] Beginning Verify and Repair transaction
2014-11-09 15:07:14, Info                  CSI    0000024e [SR] Verify complete
2014-11-09 15:07:14, Info                  CSI    0000024f [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:07:14, Info                  CSI    00000250 [SR] Beginning Verify and Repair transaction
2014-11-09 15:07:20, Info                  CSI    00000252 [SR] Verify complete
2014-11-09 15:07:20, Info                  CSI    00000253 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:07:20, Info                  CSI    00000254 [SR] Beginning Verify and Repair transaction
2014-11-09 15:07:29, Info                  CSI    00000279 [SR] Verify complete
2014-11-09 15:07:30, Info                  CSI    0000027a [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:07:30, Info                  CSI    0000027b [SR] Beginning Verify and Repair transaction
2014-11-09 15:07:38, Info                  CSI    0000027d [SR] Verify complete
2014-11-09 15:07:38, Info                  CSI    0000027e [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:07:38, Info                  CSI    0000027f [SR] Beginning Verify and Repair transaction
2014-11-09 15:07:46, Info                  CSI    00000281 [SR] Verify complete
2014-11-09 15:07:46, Info                  CSI    00000282 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:07:46, Info                  CSI    00000283 [SR] Beginning Verify and Repair transaction
2014-11-09 15:07:54, Info                  CSI    00000285 [SR] Verify complete
2014-11-09 15:07:54, Info                  CSI    00000286 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:07:54, Info                  CSI    00000287 [SR] Beginning Verify and Repair transaction
2014-11-09 15:08:02, Info                  CSI    00000295 [SR] Verify complete
2014-11-09 15:08:02, Info                  CSI    00000296 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:08:02, Info                  CSI    00000297 [SR] Beginning Verify and Repair transaction
2014-11-09 15:08:12, Info                  CSI    00000299 [SR] Verify complete
2014-11-09 15:08:13, Info                  CSI    0000029a [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:08:13, Info                  CSI    0000029b [SR] Beginning Verify and Repair transaction
2014-11-09 15:08:21, Info                  CSI    000002a9 [SR] Verify complete
2014-11-09 15:08:21, Info                  CSI    000002aa [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:08:21, Info                  CSI    000002ab [SR] Beginning Verify and Repair transaction
2014-11-09 15:08:24, Info                  CSI    000002ad [SR] Verify complete
2014-11-09 15:08:24, Info                  CSI    000002ae [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:08:24, Info                  CSI    000002af [SR] Beginning Verify and Repair transaction
2014-11-09 15:08:31, Info                  CSI    000002b2 [SR] Verify complete
2014-11-09 15:08:31, Info                  CSI    000002b3 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:08:31, Info                  CSI    000002b4 [SR] Beginning Verify and Repair transaction
2014-11-09 15:08:36, Info                  CSI    000002b6 [SR] Verify complete
2014-11-09 15:08:36, Info                  CSI    000002b7 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:08:36, Info                  CSI    000002b8 [SR] Beginning Verify and Repair transaction
2014-11-09 15:08:39, Info                  CSI    000002ba [SR] Verify complete
2014-11-09 15:08:39, Info                  CSI    000002bb [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:08:39, Info                  CSI    000002bc [SR] Beginning Verify and Repair transaction
2014-11-09 15:08:48, Info                  CSI    000002be [SR] Verify complete
2014-11-09 15:08:48, Info                  CSI    000002bf [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:08:48, Info                  CSI    000002c0 [SR] Beginning Verify and Repair transaction
2014-11-09 15:08:57, Info                  CSI    000002c2 [SR] Verify complete
2014-11-09 15:08:57, Info                  CSI    000002c3 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:08:57, Info                  CSI    000002c4 [SR] Beginning Verify and Repair transaction
2014-11-09 15:09:10, Info                  CSI    000002dd [SR] Verify complete
2014-11-09 15:09:10, Info                  CSI    000002de [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:09:10, Info                  CSI    000002df [SR] Beginning Verify and Repair transaction
2014-11-09 15:09:18, Info                  CSI    000002e2 [SR] Verify complete
2014-11-09 15:09:19, Info                  CSI    000002e3 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:09:19, Info                  CSI    000002e4 [SR] Beginning Verify and Repair transaction
2014-11-09 15:09:48, Info                  CSI    000002e6 [SR] Verify complete
2014-11-09 15:09:49, Info                  CSI    000002e7 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:09:49, Info                  CSI    000002e8 [SR] Beginning Verify and Repair transaction
2014-11-09 15:09:57, Info                  CSI    000002ea [SR] Verify complete
2014-11-09 15:09:57, Info                  CSI    000002eb [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:09:57, Info                  CSI    000002ec [SR] Beginning Verify and Repair transaction
2014-11-09 15:10:03, Info                  CSI    000002f0 [SR] Verify complete
2014-11-09 15:10:03, Info                  CSI    000002f1 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:10:03, Info                  CSI    000002f2 [SR] Beginning Verify and Repair transaction
2014-11-09 15:10:09, Info                  CSI    000002f4 [SR] Verify complete
2014-11-09 15:10:09, Info                  CSI    000002f5 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:10:09, Info                  CSI    000002f6 [SR] Beginning Verify and Repair transaction
2014-11-09 15:10:17, Info                  CSI    000002f8 [SR] Verify complete
2014-11-09 15:10:17, Info                  CSI    000002f9 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:10:17, Info                  CSI    000002fa [SR] Beginning Verify and Repair transaction
2014-11-09 15:10:24, Info                  CSI    000002fc [SR] Verify complete
2014-11-09 15:10:24, Info                  CSI    000002fd [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:10:24, Info                  CSI    000002fe [SR] Beginning Verify and Repair transaction
2014-11-09 15:10:30, Info                  CSI    00000301 [SR] Verify complete
2014-11-09 15:10:31, Info                  CSI    00000302 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:10:31, Info                  CSI    00000303 [SR] Beginning Verify and Repair transaction
2014-11-09 15:10:36, Info                  CSI    00000305 [SR] Verify complete
2014-11-09 15:10:36, Info                  CSI    00000306 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:10:36, Info                  CSI    00000307 [SR] Beginning Verify and Repair transaction
2014-11-09 15:10:43, Info                  CSI    00000309 [SR] Verify complete
2014-11-09 15:10:43, Info                  CSI    0000030a [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:10:43, Info                  CSI    0000030b [SR] Beginning Verify and Repair transaction
2014-11-09 15:10:51, Info                  CSI    0000030d [SR] Verify complete
2014-11-09 15:10:52, Info                  CSI    0000030e [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:10:52, Info                  CSI    0000030f [SR] Beginning Verify and Repair transaction
2014-11-09 15:11:11, Info                  CSI    00000312 [SR] Verify complete
2014-11-09 15:11:12, Info                  CSI    00000313 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:11:12, Info                  CSI    00000314 [SR] Beginning Verify and Repair transaction
2014-11-09 15:11:17, Info                  CSI    00000316 [SR] Verify complete
2014-11-09 15:11:17, Info                  CSI    00000317 [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:11:17, Info                  CSI    00000318 [SR] Beginning Verify and Repair transaction
2014-11-09 15:11:21, Info                  CSI    0000031a [SR] Verify complete
2014-11-09 15:11:22, Info                  CSI    0000031b [SR] Verifying 100 (0x0000000000000064) components
2014-11-09 15:11:22, Info                  CSI    0000031c [SR] Beginning Verify and Repair transaction
2014-11-09 15:11:28, Info                  CSI    0000031e [SR] Verify complete
2014-11-09 15:11:29, Info                  CSI    0000031f [SR] Verifying 99 (0x0000000000000063) components
2014-11-09 15:11:29, Info                  CSI    00000320 [SR] Beginning Verify and Repair transaction
2014-11-09 15:11:39, Info                  CSI    00000322 [SR] Verify complete
2014-11-09 15:11:39, Info                  CSI    00000323 [SR] Repairing 7 components
2014-11-09 15:11:39, Info                  CSI    00000324 [SR] Beginning Verify and Repair transaction
2014-11-09 15:11:39, Info                  CSI    00000326 [SR] Cannot repair member file [l:30{15}]"mspaint.exe.mui" of Microsoft-Windows-mspaint.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:39, Info                  CSI    00000328 [SR] Cannot repair member file [l:22{11}]"netbios.dll" of Microsoft-Windows-NetBIOS-NetAPI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:39, Info                  CSI    0000032a [SR] Cannot repair member file [l:22{11}]"esrb.rs.mui" of Microsoft-Windows-ParentalControlsRatingSystem-GameRatingsSystems.Resources, Version = 6.1.7600.17184, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:40, Info                  CSI    0000032c [SR] Cannot repair member file [l:20{10}]"wscapi.dll" of Microsoft-Windows-SecurityCenter-Core, Version = 6.1.7600.16723, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:40, Info                  CSI    0000032e [SR] Cannot repair member file [l:18{9}]"wups2.dll" of Microsoft-Windows-WindowsUpdateClient-Core, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:40, Info                  CSI    00000330 [SR] Cannot repair member file [l:24{12}]"mfc80ENU.dll" of Microsoft.VC80.MFCLOC, Version = 8.0.50727.5592, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:1fc8b3b9a1e18e3b}, Type = [l:10{5}]"win32", TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:40, Info                  CSI    00000332 [SR] Cannot repair member file [l:38{19}]"System.Security.dll" of System.Security, Version = 6.1.7600.17136, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:40, Info                  CSI    00000334 [SR] Cannot repair member file [l:20{10}]"wscapi.dll" of Microsoft-Windows-SecurityCenter-Core, Version = 6.1.7600.16723, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:40, Info                  CSI    00000335 [SR] This component was referenced by [l:156{78}]"Package_3_for_KB2467023~31bf3856ad364e35~amd64~~6.1.1.1.2467023-14_neutral_GDR"
2014-11-09 15:11:40, Info                  CSI    00000338 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:20{10}]"wscapi.dll"; source file in store is also corrupted
2014-11-09 15:11:40, Info                  CSI    0000033a [SR] Cannot repair member file [l:22{11}]"netbios.dll" of Microsoft-Windows-NetBIOS-NetAPI, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:40, Info                  CSI    0000033b [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.WindowsFoundationDelivery"
2014-11-09 15:11:40, Info                  CSI    0000033e [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:22{11}]"netbios.dll"; source file in store is also corrupted
2014-11-09 15:11:40, Info                  CSI    00000340 [SR] Cannot repair member file [l:18{9}]"wups2.dll" of Microsoft-Windows-WindowsUpdateClient-Core, Version = 7.6.7600.256, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:40, Info                  CSI    00000341 [SR] This component was referenced by [l:150{75}]"WUClient-SelfUpdate-Core-CoreComp~31bf3856ad364e35~amd64~~7.6.7600.256.Core"
2014-11-09 15:11:40, Info                  CSI    00000344 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"wups2.dll"; source file in store is also corrupted
2014-11-09 15:11:40, Info                  CSI    00000346 [SR] Cannot repair member file [l:30{15}]"mspaint.exe.mui" of Microsoft-Windows-mspaint.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:40, Info                  CSI    00000347 [SR] This component was referenced by [l:266{133}]"Microsoft-Windows-WindowsFoundation-LanguagePack-Package~31bf3856ad364e35~amd64~en-US~6.1.7600.16385.Windows Foundation Language Pack"
2014-11-09 15:11:40, Info                  CSI    0000034a [SR] Could not reproject corrupted file [ml:520{260},l:58{29}]"\??\C:\Windows\System32\en-US"\[l:30{15}]"mspaint.exe.mui"; source file in store is also corrupted
2014-11-09 15:11:40, Info                  CSI    0000034c [SR] Cannot repair member file [l:22{11}]"esrb.rs.mui" of Microsoft-Windows-ParentalControlsRatingSystem-GameRatingsSystems.Resources, Version = 6.1.7600.17184, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:40, Info                  CSI    0000034d [SR] This component was referenced by [l:160{80}]"Package_89_for_KB2773072~31bf3856ad364e35~amd64~~6.1.1.5.2773072-259_neutral_GDR"
2014-11-09 15:11:40, Info                  CSI    00000350 [SR] Could not reproject corrupted file [ml:520{260},l:58{29}]"\??\C:\Windows\System32\en-US"\[l:22{11}]"esrb.rs.mui"; source file in store is also corrupted
2014-11-09 15:11:40, Info                  CSI    00000352 [SR] Cannot repair member file [l:38{19}]"System.Security.dll" of System.Security, Version = 6.1.7600.17136, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2014-11-09 15:11:40, Info                  CSI    00000353 [SR] This component was referenced by [l:156{78}]"Package_2_for_KB2742598~31bf3856ad364e35~amd64~~6.1.1.0.2742598-26_neutral_GDR"
2014-11-09 15:11:40, Info                  CSI    00000356 [SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\Windows\Microsoft.NET\Framework\v2.0.50727"\[l:38{19}]"System.Security.dll"; source file in store is also corrupted
2014-11-09 15:11:40, Info                  CSI    00000358 [SR] Repair complete
2014-11-09 15:11:40, Info                  CSI    00000359 [SR] Committing transaction
2014-11-09 15:11:41, Info                  CSI    0000035d [SR] Verify and Repair Transaction completed. All files and registry keys listed in this transaction  have been successfully repaired
 

It had some files is cannot fix. Are these the problem that I should fix them manually?

Restarted computer, still cannot install SP1 or run any windows update.  






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