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Windows 7 Laptop suddenly does not boot.


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5 replies to this topic

#1 JargonGR

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Posted 28 October 2014 - 04:53 PM

Hello and congratulations on your forum!

 

My wife's laptop (Win 7 Home Premium) suddenly stopped booting to desktop and only boots to "Startup Repair" no matter what I choose through the Advanced Boot Menu.

 

Fro the Startup Repair Tool I get this details:

 

"Startup Repair has tried several times but still cannot determione the cause of the problem."

 

View problem details:

Problem Signature
Problem Event Name startupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 2
1199476

Problem Signature 05: AutoFailover
Problem Signature 06: 25
Problem Signature 07: corruptfile
OS Version: 6.1.7600.2.0.0.2561
Locale ID: 1033

 

 

I tried several "fixes" but none helps. Before I move to reinstalling Windows is there anything else I could try?

 

Thank you in advance.



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#2 boopme

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Posted 02 November 2014 - 08:46 PM

moved to Win 7 from AII...
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#3 hamluis

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Posted 03 November 2014 - 09:55 AM

I would start with running a hard drive diagnostic...startup repair would not be able to overcome problems caused by a failing drive.

 

System manufacturer and model?

 

Louis



#4 masterthemachines

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Posted 03 November 2014 - 11:46 AM

Hello there,

 

Do you have AVG AV installed as that might trigger this issue; found a similar topic here:http://www.sevenforums.com/backup-restore/284733-win7-keeps-restarting-startup-repair-system-restore-fails.html

 

Keep us posted! 



#5 JargonGR

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Posted 03 November 2014 - 05:24 PM

Hi all and thanks for the replies.

 

The Laptop is an HP X16-150EV (Intel Core 2 2.53GHz, 4GB RAM, 1080p screen, Nvidia 9500m GPU, BD Drive), however, neither the HD nor the OS is what it came with. I have replaced the original HD with an OCZ Vertex 2 (I know it is not the best but it was free) and the OS was upgraded to Windows 7 Home Premium from Win Vista.

 

The hard disk did not seem to be problematic after running the diagnostics from the machine BIOS.

 

Nonetheless, I gave it a good thought before spending any serious amount of time fixing it and since it only contained a relatively small amount of files that I needed to recover I went ahead and installed Windows 7 on top. Then I managed to copy and virus check all the documents needed. After that, I used a system image to bring it back to where it was 3 months ago (all software needed installed) so problem solved without really wasting a lot of time.

 

Additionally, I tested the HD with HD Sentinel and it shows 100% health and no smart warnings either. Anyway, the machine is used as a family PC by my wife and my son (7 years old) so who knows the kid might have done something by mistake so no surprise here.

Soon I will be finished with our Home Server and all files will be backed up there (+ external backups) from now on so I will stop worrying about crashes. As with most of us my main problem is "time-to-recover" with such crashes and a solid back-up strategy seems to be the shortest route to recovery. 

 

Again thanks for your willingness to assist and I am glad I found this great forum that I plan to use from now on.



#6 hamluis

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Posted 03 November 2014 - 05:38 PM

:thumbup2: , nice work...happy computing :).

 

Louis






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