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Posted 28 October 2014 - 01:01 AM
Posted 28 October 2014 - 06:27 AM
Please follow the instructions in This Prep Guide starting at Step 6.
Once the requested logs are created, then make a New Topic and post it to the =>> Malware Removal Experts Area <== Not back here.
Copy and Paste any logs created, (do not attach them unless requested) and include a brief description of your problem and what you have done to try to resolve them.
Please note that the area can get a bit busy, so you may need to wait a day or more for a reply.
NOTE - If you cannot produce any of the logs, then please create the new topic anyway. Do not run more tools unless the experts request them.
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