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bsod system-thread-exception-not -handled


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#1 paulos123

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Posted 27 October 2014 - 07:30 PM

i had this 

bsod system-thread-exception-not -handled

after scanning with norton power eraser and deleting(norton) a file from system mechanic pro,

so after rebooting for changes to take effect i had bsod.i know if i uninstall system mechanic from safe mode its gonna be fine,but i cant acess safe mode cause im having again there blue screen.also i tried system restore but it cant finish cause some windows files are corrupted,so i ran sfc/scannow and found corrupted files but couldnt repair them.

 

so im asking how can i fix bsod without system restore or accesing safe mode,and how can i fix my corrupted windows files so system restore can work.

fyi i cant also create a usb for system repair cause of corrupted files......

 

thats my minidump file.......

 

Dump File : 102714-17296-01.dmp
Crash Time : 27/10/2014 9:53:43 μμ
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x81fce7f8
Parameter 3 : 0x829dc8f8
Parameter 4 : 0x829dc4c0
Caused By Driver : SMR430.SYS
Caused By Address : SMR430.SYS+d7f8
File Description : SMR
Product Name : SMR
Company : Symantec Corporation
File Version : 4.3.0.266
Processor : 32-bit
Crash Address : SMR430.SYS+d7f8
Stack Address 1 : SMR430.SYS+bd0b
Stack Address 2 : SMR430.SYS+cfdf
Stack Address 3 : SMR430.SYS+1407
Computer Name : 
Full Path : D:\Windows\Minidump\102714-17296-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 9600
Dump File Size : 143.824
Dump File Time : 27/10/2014 10:00:47 μμ


Edited by paulos123, 28 October 2014 - 10:00 AM.


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#2 dc3

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Posted 28 October 2014 - 10:25 AM

Do the following, it should repair the corrupt files.
 
Click or tap on Search, then type cmd in the Search box.
 
cmd will appear under Apps, right click on it and in the options at the bottom of the page choose Run as administrator.  This will open the Elevated Command Prompt.
 
In the Elevated Command Prompt type in the following command followed by pressing the Enter key for each command.
 
DISM /Online /Cleanup-Image /RestoreHealth

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#3 paulos123

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Posted 28 October 2014 - 11:06 AM

i tried sfc/scannow and it found corrupted files that couldnt repair.

i did also Chkdsk /f  and it rebooted and scanned and repairing and booted again to desktop....

i also tried system repair from the windows disk

now im doing what you told me and it is stuck at 20% or running slow,i dont know.....

 

 

ok it finished and said operation completed succesfully,but now how am i supposed to know that i dont have corrupted files.

by the way i tried to create usb with windows system repair and it cant be done cause windows files are missing.

 

 

fyi i fixed the bsod i finally got into safe mode and uninstalled system mechanic.....


Edited by paulos123, 28 October 2014 - 11:18 AM.


#4 dc3

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Posted 28 October 2014 - 11:16 AM

Let it run, it may take a while to complete.

 

I would suggest running chkdsk /r.  Chkdsk /r has the same functionality as chkdsk /f, but it also checks for bad sectors on the hdd and recovers any readable information.  Do this before running the Speccy Snapshot and the MiniToolBar.

 

Please download and install Speccy to provide us with information about your computer.  When  FileHippo opens, click on Download latest version in the upper right pane.
 
When Speccy opens you will see a screen similar to the one below.
 
speccy9_zps2d9cdedc.png
 
Click on File which is outlined in red in the screen above, and then click on Publish Snapshot.
 
The following screen will appear, click on Yes.
 
speccy7_zpsfa02105f.png
 
The following screen will appear, click on Copy to Clipboard.
 
speccy3_zps1791b093.png
 
In your next post right click inside the Reply to Topic box, then click on Paste.  This will load a link to the Speccy log.
 
 

Please download MiniToolBox, save it to your desktop and run it.
 
Checkmark the following checkboxes:
 
• List last 10 Event Viewer log
• List Installed Programs
• List Users, Partitions and Memory size.
• List Minidump Files
 
Click on Go to start the scan.  Once it is finished highlight the text, copy it and paste it in your next post.

Edited by dc3, 28 October 2014 - 11:18 AM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#5 paulos123

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Posted 28 October 2014 - 11:22 AM

 

http://speccy.piriform.com/results/WTA7Lz37Oydpf8btSmQqF6g


Edited by paulos123, 28 October 2014 - 11:25 AM.


#6 paulos123

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Posted 28 October 2014 - 11:26 AM

MiniToolBox by Farbar  Version: 21-07-2014
Ran by loumos (administrator) on 28-10-2014 at 18:26:14
Running from "C:\Users\loumos\Desktop"
Microsoft Windows 8.1 Pro  (X86)
Boot Mode: Normal
***************************************************************************
 
========================= Event log errors: ===============================
 
Application errors:
==================
Error: (10/28/2014 04:35:07 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (940) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -501.
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (940) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -501.
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (940) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -501.
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (940) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -501.
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (940) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -501.
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (940) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -501.
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (940) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -501.
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (940) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -501.
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (940) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -501.
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT) (User: )
Description: wuaueng.dll (940) SUS20ClientDataStore: Unable to read the header of logfile C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log. Error -501.
 
 
System errors:
=============
Error: (10/28/2014 06:23:55 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d0a: microsoft.windowscommunicationsapps.
 
Error: (10/28/2014 06:23:49 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d0a: Microsoft.BingHealthAndFitness.
 
Error: (10/28/2014 06:23:49 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d0a: Microsoft.BingFoodAndDrink.
 
Error: (10/28/2014 06:23:45 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d0a: Microsoft.ZuneMusic.
 
Error: (10/28/2014 06:23:45 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d0a: Microsoft.Office.OneNote.
 
Error: (10/28/2014 06:23:45 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d0a: Microsoft.BingFinance.
 
Error: (10/28/2014 06:23:40 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d0a: Microsoft.BingNews.
 
Error: (10/28/2014 06:23:40 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d0a: Microsoft.ZuneVideo.
 
Error: (10/28/2014 06:23:37 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d0a: Microsoft.BingWeather.
 
Error: (10/28/2014 06:23:37 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80073d0a: Microsoft.BingMaps.
 
 
Microsoft Office Sessions:
=========================
Error: (10/28/2014 04:35:07 PM) (Source: ESENT)(User: )
Description: wuaueng.dll940SUS20ClientDataStore: C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log-501
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT)(User: )
Description: wuaueng.dll940SUS20ClientDataStore: C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log-501
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT)(User: )
Description: wuaueng.dll940SUS20ClientDataStore: C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log-501
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT)(User: )
Description: wuaueng.dll940SUS20ClientDataStore: C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log-501
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT)(User: )
Description: wuaueng.dll940SUS20ClientDataStore: C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log-501
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT)(User: )
Description: wuaueng.dll940SUS20ClientDataStore: C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log-501
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT)(User: )
Description: wuaueng.dll940SUS20ClientDataStore: C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log-501
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT)(User: )
Description: wuaueng.dll940SUS20ClientDataStore: C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log-501
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT)(User: )
Description: wuaueng.dll940SUS20ClientDataStore: C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log-501
 
Error: (10/28/2014 04:35:07 PM) (Source: ESENT)(User: )
Description: wuaueng.dll940SUS20ClientDataStore: C:\Windows\SoftwareDistribution\DataStore\Logs\edb.log-501
 
 
CodeIntegrity Errors:
===================================
  Date: 2014-10-27 00:35:03.703
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-27 00:24:45.764
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-26 23:48:45.469
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-26 23:21:33.830
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-26 22:25:38.506
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-26 22:14:03.271
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-26 21:18:50.416
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-26 20:43:55.336
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-26 20:25:40.827
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
 
  Date: 2014-10-26 20:10:58.177
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume3\Windows\System32\guard32.dll because the set of per-page image hashes could not be found on the system.
 
 
 
=========================== Installed Programs ============================
µTorrent (HKCU\...\uTorrent) (Version: 3.4.2.33497 - BitTorrent Inc.)
3G Wi-Fi router (HKLM\...\3G Wi-Fi router) (Version: 1.09.00.209 - Huawei Technologies Co.,Ltd)
Acer System Information (HKLM\...\{72199E33-4F2A-4B7F-8E25-95DDDD50A678}) (Version: 1.0.0 - Acer)
Adobe Flash Player 14 Plugin (HKLM\...\Adobe Flash Player Plugin) (Version: 14.0.0.179 - Adobe Systems Incorporated)
Atheros for Acer Driver v7.6.0.126_Foxconn Installation Program (HKLM\...\{28006915-2739-4EBE-B5E8-49B25D32EB33}) (Version: 7.6.0.126 - Atheros)
Belarc Advisor 8.4 (HKLM\...\Belarc Advisor) (Version: 8.4.0.0 - Belarc Inc.)
BS.Player PRO (HKLM\...\BSPlayerp) (Version: 2.63.1071 - AB Team, d.o.o.)
CCleaner (HKLM\...\CCleaner) (Version: 3.03 - Piriform)
ChessBase Reader (HKLM\...\{9664C520-5725-4885-B286-A4EC43A6B738}) (Version: 12.32.0.0 - ChessBase)
Chessmaster Grandmaster Edition (HKLM\...\InstallShield_{27614800-84A9-484E-9CCB-43ED2F1205F5}) (Version: 1.00.0000 - Ubisoft)
Chessmaster Grandmaster Edition (Version: 1.00.0000 - Ubisoft) Hidden
COMODO Time Machine (HKLM\...\{88615CE6-AC0B-43A7-9E5C-60A6DC0E9911}) (Version: 2.8.155286.178 - COMODO)
CPUID CPU-Z 1.70 (HKLM\...\CPUID CPU-Z_is1) (Version:  - )
CPUID HWMonitor 1.25 (HKLM\...\CPUID HWMonitor_is1) (Version:  - )
Deep Fritz 14 (HKLM\...\{9083E9A4-B76A-4577-9F4D-7B1B62C8CA2D}) (Version: 14.0.0.0 - ChessBase)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{650DE870-ECA3-4E63-8D77-778512BE5D4C}) (Version:  - Microsoft)
Defraggler (HKLM\...\Defraggler) (Version: 2.02 - Piriform)
DFX (HKLM\...\DFX) (Version: 11.200.0.0 - Power Technology)
DFX for Winamp (HKLM\...\DFX for Winamp) (Version: 9.301.0.0 - Power Technology)
Diskeeper 12 (HKLM\...\{6AC5A728-8DEC-4595-8895-DC312781A520}) (Version: 16.0.1017.32 - Condusiv Technologies)
Driver Genius (HKLM\...\Driver Genius_is1) (Version: 14.0 - Driver-Soft Inc.)
Dropbox (HKCU\...\Dropbox) (Version: 2.10.27 - Dropbox, Inc.)
EaseUS Partition Master 10.0 Trial Edition (HKLM\...\EaseUS Partition Master Trial Edition_is1) (Version:  - EaseUS)
Eraser 6.0.10.2620 (HKLM\...\{A45C5EC7-F13E-4414-99BE-47373935C0FE}) (Version: 6.0.2620 - The Eraser Project)
ERUNT 1.1j (HKLM\...\ERUNT_is1) (Version:  - Lars Hederer)
ESET Smart Security (HKLM\...\{8DCE36CF-D28D-40B7-9C09-102FD0280BE0}) (Version: 8.0.301.0 - ESET, spol s r. o.)
EVEREST Ultimate Edition v5.30 (HKLM\...\EVEREST Ultimate Edition_is1) (Version: 5.30 - Lavalys, Inc.)
FLV to AVI MPEG WMV 3GP MP4 iPod Converter (HKLM\...\FLV to AVI MPEG WMV 3GP MP4 iPod Converter) (Version:  - )
Foxit Reader (HKLM\...\Foxit Reader_is1) (Version: 6.2.2.802 - Foxit Corporation)
Free YouTube Download version 3.2.44.908 (HKLM\...\Free YouTube Download_is1) (Version: 3.2.44.908 - DVDVideoSoft Ltd.)
Google Chrome (HKLM\...\Google Chrome) (Version: 37.0.2062.124 - Google Inc.)
Google Update Helper (Version: 1.3.24.15 - Google Inc.) Hidden
Hard Disk Sentinel PRO (HKLM\...\Hard Disk Sentinel_is1) (Version:  - HDS)
herdProtect Anti-Malware Scanner (HKLM\...\herdProtectScan) (Version: 1.0 - Reason Company Software Inc.)
HitmanPro 3.7 (HKLM\...\HitmanPro37) (Version: 3.7.6.201 - SurfRight B.V.)
iColorFolder (HKLM\...\iColorFolder) (Version:  - )
Internet Download Manager (HKLM\...\Internet Download Manager) (Version:  - Tonec Inc.)
Internet Manager (HKLM\...\Internet Manager) (Version: 22.001.18.11.49 - Huawei Technologies Co.,Ltd)
Malwarebytes Anti-Malware version 2.0.3.1025 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.3.1025 - Malwarebytes Corporation)
Microsoft Office Access MUI (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office OneNote MUI (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook MUI (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Professional Plus 2010 (HKLM\...\Office14.PROPLUS) (Version: 14.0.7015.1000 - Microsoft Corporation)
Microsoft Office Professional Plus 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (German) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (Greek) 2010 (Version: 14.0.7015.1000 - Microsoft Corporation) Hidden
Microsoft Report Viewer Redistributable 2005 (HKLM\...\Microsoft Report Viewer Redistributable 2005) (Version:  - Microsoft Corporation)
Microsoft Report Viewer Redistributable 2005 (Version: 8.0.56405 - Microsoft Corporation) Hidden
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.30514.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Nero 7 Ultra Edition (HKLM\...\{98EFD8F0-08DE-48DB-B922-A2EBAB711032}) (Version: 7.03.1151 - Nero AG)
neroxml (Version: 1.0.0 - Nero AG) Hidden
NetWorx 5.3.2 (HKLM\...\NetWorx_is1) (Version:  - Softperfect Research)
PC Wizard 2013.2.12 (HKLM\...\PC Wizard 2013_is1) (Version:  - CPUID)
PeerBlock 1.2 (r693) (HKLM\...\{015C5B35-B678-451C-9AEE-821E8D69621C}_is1) (Version: 1.2.0.693 - PeerBlock, LLC)
PLAY ONLINE (HKLM\...\PLAY ONLINE) (Version: 11.002.03.11.264 - Huawei Technologies Co.,Ltd)
PowerISO (HKLM\...\PowerISO) (Version: 4.7 - PowerISO Computing, Inc.)
Rainmeter (HKLM\...\Rainmeter) (Version: 3.1 r2290 - )
Revo Uninstaller Pro 3.0.7 (HKLM\...\{67579783-0FB7-4F7B-B881-E5BE47C9DBE0}_is1) (Version: 3.0.7 - VS Revo Group, Ltd.)
Sandboxie 4.12 (32-bit) (HKLM\...\Sandboxie) (Version: 4.12 - Sandboxie Holdings, LLC)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DE28B448-32E8-4E8F-84F0-A52B21A49B5B}) (Version:  - Microsoft)
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition (Version:  - Microsoft) Hidden
SiSoftware Sandra Business 2013.SP3 (HKLM\...\{C3113E55-7BCB-4de3-8EBF-60E6CE6B2396}_is1) (Version: 19.40.2013.5 - SiSoftware)
Skype™ 6.21 (HKLM\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 6.21.104 - Skype Technologies S.A.)
Speccy (HKLM\...\Speccy) (Version: 1.26 - Piriform)
Switch Sound File Converter (HKLM\...\Switch) (Version:  - NCH Software)
TeamViewer 9 (HKLM\...\TeamViewer 9) (Version: 9.0.32494 - TeamViewer)
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B4A38370-2ADB-46B0-A1B0-0C4A2F7DCA31}) (Version:  - Microsoft)
Update for Microsoft Excel 2010 (KB2889836) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{9179FC17-97A8-4D98-9E09-05720AF5D44E}) (Version:  - Microsoft)
Update for Microsoft Filter Pack 2.0 (KB2878281) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{302A8FE3-EBF5-486C-A431-16A1CD914443}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817369) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{4EEA3D3E-989C-4DF4-AB0A-3042C0C12AA3}) (Version:  - Microsoft)
Update for Microsoft InfoPath 2010 (KB2817396) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{39767ECA-1731-45DB-AB5B-6BF40E151D66}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{DADF7E25-FFA4-4D02-BE84-1DAE62C18516}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F4284D93-7AE8-4309-8CF3-9AD394F35F3A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{287A1E92-9E41-4BC1-8920-B3D0E9220800}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{9D69691D-823D-4C3E-9B12-563A3F520366}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2687502) 32-Bit Edition (HKLM\...\{90140000-001F-0409-0000-0000000FF1CE}_Office14.PROPLUS_{7DE7DF97-82FE-4B3A-AB8D-1621F9CC464A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{ECFE33A3-B8B7-439A-ADE4-59FBD29EF9B8}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{5AA578BB-759C-40FD-9661-A737C0884541}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825635) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F1A20C69-9FE5-40FD-9CD5-84EABC2EF64A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{BA610006-2C39-4419-9834-CF61AB24810A}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837581) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{334FB202-28D7-4BA4-8BC9-4FE4AB233EA0}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2837606) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B0D672F7-883E-4279-8E75-D97A5445AB46}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2878252) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{B0DB9F71-E0F7-4FE6-8925-35B860CAC0C4}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-0407-0000-0000000FF1CE}_Office14.PROPLUS_{EAD7BEF9-B28C-425F-B2C5-538CB27EF013}) (Version:  - Microsoft)
Update for Microsoft Office 2010 (KB2881028) 32-Bit Edition (HKLM\...\{90140000-001F-040C-0000-0000000FF1CE}_Office14.PROPLUS_{089DBFD7-8211-43B2-AAAE-5BDD8C23E3A8}) (Version:  - Microsoft)
Update for Microsoft OneNote 2010 (KB2837595) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{51CCA922-A0CC-47C4-8910-6936D97CAC2E}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{2AB483F1-C86E-427A-83B4-23889B03512D}) (Version:  - Microsoft)
Update for Microsoft Outlook 2010 (KB2687567) 32-Bit Edition (HKLM\...\{90140000-001A-0408-0000-0000000FF1CE}_Office14.PROPLUS_{2496FDF9-16F8-423F-BA5D-945B23408443}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{2BA40F82-F3A4-441C-BF1A-ED4C42FF4872}) (Version:  - Microsoft)
Update for Microsoft PowerPoint 2010 (KB2837579) 32-Bit Edition (HKLM\...\{90140000-0018-0408-0000-0000000FF1CE}_Office14.PROPLUS_{331ED1C9-FE4A-4A59-804A-EC0726FC62EA}) (Version:  - Microsoft)
Update for Microsoft SharePoint Workspace 2010 (KB2760601) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{F9F5A080-AF38-4966-9A6B-C43DCA465035}) (Version:  - Microsoft)
Update for Microsoft Visio 2010 (KB2880526) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{7B29D8B8-6A87-496C-A65E-B935E740448A}) (Version:  - Microsoft)
Update for Microsoft Visio Viewer 2010 (KB2837587) 32-Bit Edition (HKLM\...\{90140000-0011-0000-0000-0000000FF1CE}_Office14.PROPLUS_{38CF30E4-3348-4BD1-A859-B630C355A56F}) (Version:  - Microsoft)
VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)
Winamp (HKLM\...\Winamp) (Version: 5.666  - Nullsoft, Inc)
WinPatrol (HKLM\...\{007811BF-E310-4285-BFC6-55DB29B3EDDE}) (Version: 24.0.2012 - BillP Studios)
WinRAR 5.01 (32-bit) (HKLM\...\WinRAR archiver) (Version: 5.01.0 - win.rar GmbH)
Your Uninstaller! 2010 (HKLM\...\YU2010_is1) (Version: 7.3.2010.33 - URSoft, Inc.)
YTD Video Downloader 4.7.3 (HKLM\...\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7}) (Version: 4.7.3 - GreenTree Applications SRL)
 
========================= Memory info: ===================================
 
Percentage of memory in use: 35%
Total physical RAM: 3000.86 MB
Available physical RAM: 1945.47 MB
Total Pagefile: 7500.86 MB
Available Pagefile: 6271.84 MB
Total Virtual: 2047.88 MB
Available Virtual: 1946.09 MB
 
========================= Partitions: =====================================
 
1 Drive c: () (Fixed) (Total:232.88 GB) (Free:50.93 GB) NTFS
2 Drive d: () (Fixed) (Total:232.78 GB) (Free:208.44 GB) NTFS
 
========================= Users: ========================================
 
User accounts for \\PAVLOS
 
Administrator            Guest                    loumos                   
 
========================= Minidump Files ==================================
 
No minidump file found
 
 
**** End of log ****


#7 dc3

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Posted 28 October 2014 - 11:34 AM



I would suggest running chkdsk /r.  Chkdsk /r has the same functionality as chkdsk /f, but it also checks for bad sectors on the hdd and recovers any readable information.  Do this before running the Speccy Snapshot and the MiniToolBar.


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#8 dc3

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Posted 28 October 2014 - 11:43 AM

 
 
Please run sfc /scannow
 
The sfc /scannow command scans all protected system files and replaces corrupted and incorrect versions with correct Microsoft versions.
 
To run sfc /scannow in Windows 8 you will need to open the Elevated Command Prompt.  The easiest way to do this is to press the Windows key and the X key at the same time.  A menu will open with the option Command Prompt (Admin), click on this.
 
You will see a window similar to the one below.
 
elevatedcommandpromptw7_zpseba8c499.png
 
When the Elevated Command Prompt opens type in sfc /scannow (please note the space between sfc and /scannow), then press Enter.
 
If the scan finds no integrity  problems in the first portion of the scan it should stop, to be sure that the scan has stopped wait five minutes, then type in exit and press Enter to stop the scan.
 
If it does find integrity problems the scan will continue.  This will take a while, please have patience and allow it finish.  
 
When the scan is finished please post the log of this scan.
 
To find sfc /scannow log, type cmd in the Search box. 
 
cmd will appear above the search box under Apps., right click on it and choose Run as administrator, this will open the Elevated Command Prompt.  This will look similar to the image below.
 
elevatedcommandpromptw7_zpseba8c499.png
 
Copy and paste the following in the Elevated Command Prompt, then press Enter.  
 
findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt
 
This will place a new icon on the desktop titled sfcdetails.  Click on this to open the log, copy it and paste it in your topic.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#9 paulos123

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Posted 28 October 2014 - 02:04 PM

i uploaded it,if i copy it as test its very long.........hope its fine for you.....

thanks

 

 

i also did the  chkdsk /r scan but i was not home,so when i came back it rebooted to desktop,it was saying scanning and fixing pc

fyi my os is win8,1

Attached Files


Edited by paulos123, 28 October 2014 - 02:16 PM.


#10 dc3

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Posted 28 October 2014 - 02:23 PM

Did this help?


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#11 paulos123

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Posted 28 October 2014 - 02:26 PM

i dont know what happened with the chkdsk /r scan but now that i did the sfc /scannow it said that there are problems found but couldnt be repaired but they are in a txt and i uploaded this for you to tell me what is the situation......

 

as you told me with this comand findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt


Edited by paulos123, 28 October 2014 - 02:27 PM.


#12 dc3

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Posted 28 October 2014 - 02:40 PM

Click or tap on Search, then type cmd in the Search box.
 
cmd will appear under Apps, right click on it and in the options at the bottom of the page choose Run as administrator.  This will open the Elevated Command Prompt.
 
In the Elevated Command Prompt type in the following command followed by pressing the Enter key.
 
DISM /Online /Cleanup-Image /RestoreHealth

Edited by dc3, 28 October 2014 - 02:40 PM.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.

 

 

 

 


#13 paulos123

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Posted 28 October 2014 - 02:45 PM

i already did that but im doing this again



#14 paulos123

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Posted 28 October 2014 - 03:07 PM

again operation completed succesfully,but if i ll run sfc/scannow it ll find problems again,cause we did the same before.....



#15 paulos123

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Posted 28 October 2014 - 03:12 PM

i dont care if i still have corrupted files on windows i just want 2 things.

 

1)alternative programs to windows system restore to take snapshots of the system(for example comodo time machine,but its not compatible with win8....)

 

2)create a windows repair disk(not a recovery one) i read something about it to type in search recdisc but nothing appears.....






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