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Computer slow - IE settings keep changing to block downloads


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17 replies to this topic

#1 mawelsh

mawelsh

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  • 51 posts
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  •  
  • Local time:06:32 AM

Posted 27 October 2014 - 09:44 AM

User states trouble started after opening suspicious email.

 

MalwareBytes has been run, removed one trojan, nothing else.

 

Computer is generally slow in all applications now (this is a six month old Windows 7 Pro desktop used by a non-profit)

 

Internet Explorer settings keep getting changed to "Disable" file downloads (Internet Options, Security Tab, Custom Level...Downloads, Disable)

 

Thanks in advance

 

Added content from another post on same issue. ~ OB

User for non-profit company on fairly new Windows 7 Pro desktop states he opened "suspicious" email.

 

Computer has been slow since.

 

IE homepage changes to about:blank, and downloads from browser get Disabled in Internet Settings/Security

 

I've run Malwarebytes (removed several trojans), ESET (a few more) and Superantispyware (just tracking cookies).

 

Appreciate help in fully cleaning as I think issues are lingering.

 

End of added content. ~ OB

 

__

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17344
Run by Administrator at 10:34:06 on 2014-10-27
Microsoft Windows 7 Professional   6.1.7601.1.1252.1.1033.18.4013.1982 [GMT -4:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe
C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
c:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exe
C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Google\Update\1.3.25.5\GoogleCrashHandler.exe
C:\Program Files (x86)\Google\Update\1.3.25.5\GoogleCrashHandler64.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\TeamViewer\Version9\TeamViewer.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe
C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\TeamViewer\Version9\tv_w32.exe
C:\Program Files (x86)\TeamViewer\Version9\tv_x64.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkCommunicator.exe
C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkCommunicator.exe
C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Windows\syswow64\dllhost.exe
C:\Windows\syswow64\dllhost.exe
C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\syswow64\dllhost.exe
C:\Windows\syswow64\dllhost.exe
c:\program files (x86)\teamviewer\version9\TeamViewer_Desktop.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
mStart Page = about:blank
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\office15\urlredir.dll
uRun: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe /autoRun
uRunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe
mRun: [USB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
mRun: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRunOnce: [Malwarebytes Anti-Malware (cleanup)] "C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware\mbamdor.exe" "C:\ProgramData\Malwarebytes\Malwarebytes Anti-Malware"
mExplorerRun: [BtvStack] "C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe"
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-System: DisableCAD = dword:1
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\office15\onbttnie.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\office15\ONBttnIELinkedNotes.dll
TCP: NameServer = 208.67.222.222 208.67.220.220 8.8.8.8
TCP: Interfaces\{13656BE6-9EC5-4D39-94B0-A0704580B884} : DHCPNameServer = 208.67.222.222 208.67.220.220 8.8.8.8
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll
Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL
SSODL: WebCheck - <orphaned>
x64-mStart Page = about:blank
x64-BHO: Lync Browser Helper: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\urlredir.dll
x64-BHO: Microsoft SkyDrive Pro Browser Helper: {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\grooveex.dll
x64-Run: [IgfxTray] "C:\Windows\System32\igfxtray.exe"
x64-Run: [HotKeysCmds] "C:\Windows\System32\hkcmd.exe"
x64-Run: [Persistence] "C:\Windows\System32\igfxpers.exe"
x64-Run: [RTHDVCPL] "C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe" -s
x64-Run: [RtHDVBg] "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /MAXX4
x64-Run: [RtHDVBg_PushButton] "C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe" /IM
x64-Run: [IAStorIcon] "C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe" "C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60
x64-RunOnce: [*WerKernelReporting] C:\Windows\System32\WerFault.exe -k -rq
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnie.dll
x64-IE: {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll
x64-IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ONBttnIELinkedNotes.dll
x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll
x64-Handler: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iaStorA;iaStorA;C:\Windows\System32\drivers\iaStorA.sys [2014-4-4 666984]
R0 iaStorF;iaStorF;C:\Windows\System32\drivers\iaStorF.sys [2014-4-4 28008]
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2014-4-3 20464]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2012-11-9 786296]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2012-11-9 348552]
R2 AERTFilters;Andrea RT Filters Service;C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe [2014-4-3 98208]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\AdminService.exe [2013-7-3 312448]
R2 ClickToRunSvc;Microsoft Office ClickToRun Service;C:\Program Files\Microsoft Office 15\ClientX64\officeclicktorun.exe [2014-4-28 2436280]
R2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [2014-4-3 328928]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2013-7-30 14696]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2013-5-11 733696]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [2014-4-3 169432]
R2 McAPExe;McAfee AP Service;C:\Program Files\mcafee\msc\McAPExe.exe [2012-11-30 178528]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [2014-4-3 328928]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [2014-4-3 328928]
R2 McOobeSv2;McAfee OOBE Service2;C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [2014-4-3 328928]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [2014-4-3 328928]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [2014-4-3 328928]
R2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\mcafee\AMCore\mcshield.exe [2014-4-3 1041192]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\mcafee\systemcore\mfefire.exe [2014-4-3 219752]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2014-4-3 189912]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [2014-4-3 246488]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe [2014-4-3 1915920]
R2 TeamViewer9;TeamViewer 9;C:\Program Files (x86)\TeamViewer\Version9\TeamViewer_Service.exe [2014-4-22 4797712]
R2 ZAtheros Wlan Agent;ZAtheros Wlan Agent;C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [2014-4-3 81536]
R3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;C:\Windows\System32\drivers\btath_flt.sys [2013-7-2 89800]
R3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\drivers\btath_a2dp.sys [2013-7-2 347336]
R3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;C:\Windows\System32\drivers\btath_avdt.sys [2013-7-2 116424]
R3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;C:\Windows\System32\drivers\btath_bus.sys [2013-7-2 34384]
R3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\drivers\btath_hcrp.sys [2013-7-2 179432]
R3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\drivers\btath_lwflt.sys [2013-7-2 77464]
R3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\drivers\btath_rcp.sys [2013-7-2 137928]
R3 BtFilter;BtFilter;C:\Windows\System32\drivers\btfilter.sys [2013-7-2 589000]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2012-11-9 72128]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2014-4-3 368112]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2014-4-3 786416]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2012-11-9 313544]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2012-11-9 523792]
R3 mfencbdc;McAfee Inc. mfencbdc;C:\Windows\System32\drivers\mfencbdc.sys [2014-7-24 444720]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2014-4-3 263896]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2014-4-4 849992]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2012-7-9 104912]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2012-7-9 123856]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2014-5-28 197704]
S3 IEEtwCollectorService;Internet Explorer ETW Collector Service;C:\Windows\System32\ieetwcollector.exe [2014-10-15 111616]
S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2014-4-4 452088]
S3 Intel® Capability Licensing Service TCP IP Interface;Intel® Capability Licensing Service TCP IP Interface;C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [2013-5-11 822232]
S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\COMMON~1\mcafee\actwiz\mcawfwk.exe [2014-4-3 334760]
S3 mfencrk;McAfee Inc. mfencrk;C:\Windows\System32\drivers\mfencrk.sys [2014-7-24 96592]
S3 netvsc;netvsc;C:\Windows\System32\drivers\netvsc60.sys [2010-11-21 168448]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 SynthVid;SynthVid;C:\Windows\System32\drivers\VMBusVideoM.sys [2010-11-21 22528]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2014-4-22 1255736]
.
=============== Created Last 30 ================
.
2014-10-21 14:52:26 129752 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-10-21 14:52:09 93400 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-10-21 14:52:09 63704 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-10-21 14:52:09 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-10-21 14:52:08 -------- d-----w- C:\ProgramData\Malwarebytes
2014-10-21 14:52:08 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-10-21 14:51:56 -------- d-----w- C:\Users\Administrator\AppData\Local\Programs
2014-10-15 13:29:59 82432 ----a-w- C:\Windows\System32\cryptsp.dll
2014-10-15 13:28:41 424448 ----a-w- C:\Windows\System32\rastls.dll
.
==================== Find3M  ====================
.
2014-09-29 00:58:48 3198976 ----a-w- C:\Windows\System32\win32k.sys
2014-09-25 22:32:04 2017280 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2014-09-25 22:31:02 2108416 ----a-w- C:\Windows\System32\inetcpl.cpl
2014-09-19 01:56:02 2724864 ----a-w- C:\Windows\System32\mshtml.tlb
2014-09-19 01:55:49 4096 ----a-w- C:\Windows\System32\ieetwcollectorres.dll
2014-09-19 01:40:43 66048 ----a-w- C:\Windows\System32\iesetup.dll
2014-09-19 01:40:03 547328 ----a-w- C:\Windows\System32\vbscript.dll
2014-09-19 01:39:58 48640 ----a-w- C:\Windows\System32\ieetwproxystub.dll
2014-09-19 01:38:27 83968 ----a-w- C:\Windows\System32\MshtmlDac.dll
2014-09-19 01:36:57 5829632 ----a-w- C:\Windows\System32\jscript9.dll
2014-09-19 01:26:00 139264 ----a-w- C:\Windows\System32\ieUnatt.exe
2014-09-19 01:25:49 111616 ----a-w- C:\Windows\System32\ieetwcollector.exe
2014-09-19 01:25:12 4201472 ----a-w- C:\Windows\SysWow64\jscript9.dll
2014-09-19 01:25:09 758272 ----a-w- C:\Windows\System32\jscript9diag.dll
2014-09-19 01:18:02 940032 ----a-w- C:\Windows\System32\MsSpellCheckingFacility.exe
2014-09-19 01:14:57 2724864 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2014-09-19 01:06:47 72704 ----a-w- C:\Windows\System32\JavaScriptCollectionAgent.dll
2014-09-19 01:02:07 454656 ----a-w- C:\Windows\SysWow64\vbscript.dll
2014-09-19 01:01:47 61952 ----a-w- C:\Windows\SysWow64\iesetup.dll
2014-09-19 01:01:03 51200 ----a-w- C:\Windows\SysWow64\ieetwproxystub.dll
2014-09-19 00:59:40 61952 ----a-w- C:\Windows\SysWow64\MshtmlDac.dll
2014-09-19 00:50:16 112128 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2014-09-19 00:49:31 597504 ----a-w- C:\Windows\SysWow64\jscript9diag.dll
2014-09-19 00:40:12 1249280 ----a-w- C:\Windows\System32\mshtmlmedia.dll
2014-09-19 00:36:23 60416 ----a-w- C:\Windows\SysWow64\JavaScriptCollectionAgent.dll
2014-09-19 00:33:18 2309632 ----a-w- C:\Windows\System32\wininet.dll
2014-09-19 00:18:55 1068032 ----a-w- C:\Windows\SysWow64\mshtmlmedia.dll
2014-09-18 23:59:11 1810944 ----a-w- C:\Windows\SysWow64\wininet.dll
2014-09-13 01:58:18 77312 ----a-w- C:\Windows\System32\packager.dll
2014-09-13 01:40:05 67072 ----a-w- C:\Windows\SysWow64\packager.dll
2014-09-04 05:04:15 372736 ----a-w- C:\Windows\SysWow64\rastls.dll
2014-08-23 02:07:00 404480 ----a-w- C:\Windows\System32\gdi32.dll
2014-08-23 01:45:55 311808 ----a-w- C:\Windows\SysWow64\gdi32.dll
2014-08-19 03:11:28 693176 ----a-w- C:\Windows\System32\winload.efi
2014-08-19 03:10:10 616352 ----a-w- C:\Windows\System32\winresume.efi
2014-08-19 03:08:04 503808 ----a-w- C:\Windows\System32\srcore.dll
2014-08-19 03:08:04 50176 ----a-w- C:\Windows\System32\srclient.dll
2014-08-19 03:08:03 63488 ----a-w- C:\Windows\System32\setbcdlocale.dll
2014-08-19 03:07:51 58880 ----a-w- C:\Windows\System32\appidapi.dll
2014-08-19 03:07:51 32256 ----a-w- C:\Windows\System32\appidsvc.dll
2014-08-19 03:07:33 296960 ----a-w- C:\Windows\System32\rstrui.exe
2014-08-19 03:07:11 17920 ----a-w- C:\Windows\System32\appidcertstorecheck.exe
2014-08-19 03:07:11 146944 ----a-w- C:\Windows\System32\appidpolicyconverter.exe
2014-08-19 02:41:39 43008 ----a-w- C:\Windows\SysWow64\srclient.dll
2014-08-19 02:41:22 50688 ----a-w- C:\Windows\SysWow64\appidapi.dll
2014-08-19 02:06:56 61440 ----a-w- C:\Windows\System32\drivers\appid.sys
.
============= FINISH: 10:34:47.00 ===============

Edited by Orange Blossom, 30 October 2014 - 10:23 PM.


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#2 mawelsh

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Posted 27 October 2014 - 10:17 AM

Here's the MalwareBytes scan

 

Malwarebytes Anti-Malware
www.malwarebytes.org
 
Scan Date: 10/27/2014
Scan Time: 10:39:28 AM
Logfile: mw.txt
Administrator: No
 
Version: 2.00.3.1025
Malware Database: v2014.10.27.03
Rootkit Database: v2014.10.22.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
 
OS: Windows 7 Service Pack 1
CPU: x64
File System: NTFS
User: DPIN5
 
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 217557
Time Elapsed: 9 min, 46 sec
 
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
 
Processes: 0
(No malicious items detected)
 
Modules: 0
(No malicious items detected)
 
Registry Keys: 0
(No malicious items detected)
 
Registry Values: 0
(No malicious items detected)
 
Registry Data: 0
(No malicious items detected)
 
Folders: 0
(No malicious items detected)
 
Files: 3
Trojan.Agent.ED, C:\Users\DPIN5\AppData\Local\Temp\8ppx.dll, , [ad02b465493383b3b3f806ce1ae7d22e], 
Trojan.Packed.kvt, C:\Users\DPIN5\AppData\Local\Temp\stuprt.exe, , [dfd0bb5e4c3043f373ad399fb64b9a66], 
Trojan.Zbot.gen, C:\Users\DPIN5\AppData\Local\Temp\wiupdate.exe, , [634ce732fe7ed6606481734223de39c7], 
 
Physical Sectors: 0
(No malicious items detected)
 
 
(end)


#3 nasdaq

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Posted 01 November 2014 - 09:28 AM

Hello, Welcome to BleepingComputer.
I'm nasdaq and will be helping you.

If you can please print this topic it will make it easier for you to follow the instructions and complete all of the necessary steps in the order listed.
===

Please download AdwCleaner by Xplode onto your Desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Click the Report button and the report will open in Notepad.
IMPORTANT
  • If you click the Clean button all items listed in the report will be removed.
If you find some false positive items or programs that you wish to keep, Close the AdwCleaner windows.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click the Scan button and wait for the process to complete.
  • Check off the element(s) you wish to keep.
  • Click on the Clean button follow the prompts.
  • A log file will automatically open after the scan has finished.
  • Please post the content of that log file with your next answer.
  • You can find the log file at C:\AdwCleaner[Sn].txt (n is a number).
===

Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.
===

Please paste the logs in your next reply DO NOT ATTACH THEM unless specified.
To attach a file select the "More Reply Option" and follow the instructions.

Wait for further instructions.

#4 mawelsh

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Posted 03 November 2014 - 10:44 AM

Hi Nasdaq, thanks for the assist.

 

__

 

AdwCleaner, scanned but nothing showed up.  At the end, I clicked Report and it displayed the error "Windows cannot find \adwcleaner\adwcleaner[R1].txt"

 

It asked for restart.  After restart, no log appeared, nor did it appear in root of C:

 

__

 

FRST ran, logs pasted and attached as instructed

 

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-11-2014
Ran by DPIN5 (ATTENTION: The logged in user is not administrator) on USPIND005 on 03-11-2014 10:33:16
Running from C:\Users\DPIN5\Desktop
Loaded Profile: DPIN5 (Available profiles: DPIN5 & Administrator)
Platform: Windows 7 Professional Service Pack 1 (X64) OS Language: English (United States)
Internet Explorer Version 11
Boot Mode: Normal
 
==================== Processes (Whitelisted) =================
 
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
 
(TeamViewer GmbH) C:\Program Files (x86)\TeamViewer\Version9\TeamViewer.exe
(Intel Corporation) C:\Windows\System32\igfxtray.exe
(Intel Corporation) C:\Windows\System32\hkcmd.exe
(Intel Corporation) C:\Windows\System32\igfxpers.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Intel Corporation) C:\Windows\System32\igfxsrvc.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe
(Intel Corporation) C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
(McAfee, Inc.) C:\Program Files\Common Files\mcafee\platform\McUICnt.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkCommunicator.exe
(Hewlett-Packard Co.) C:\Program Files\HP\HP Officejet Pro 8600\Bin\HPNetworkCommunicator.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Program Files\Microsoft Office 15\root\office15\msosync.exe
(Intel Corporation) C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
(Microsoft Corporation) C:\Windows\System32\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
(Microsoft Corporation) C:\Windows\SysWOW64\dllhost.exe
 
 
==================== Registry (Whitelisted) ==================
 
(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)
 
HKLM\...\Run: [RTHDVCPL] => C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe [7194840 2013-07-26] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321688 2013-07-29] (Realtek Semiconductor)
HKLM\...\Run: [RtHDVBg_PushButton] => C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe [1321688 2013-07-29] (Realtek Semiconductor)
HKLM\...\Run: [IAStorIcon] => C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe [286056 2013-07-30] (Intel Corporation)
HKLM-x32\...\Run: [USB3MON] => C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe [292848 2013-04-26] (Intel Corporation)
HKLM-x32\...\Run: [Dell Registration] => C:\Program Files (x86)\System Registration\prodreg.exe [4165440 2011-08-04] (Dell, Inc.)
HKLM-x32\...\Run: [mcpltui_exe] => C:\Program Files\McAfee.com\Agent\mcagent.exe [537992 2014-04-25] (McAfee, Inc.)
HKLM-x32\...\Run: [Adobe ARM] => C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe [926896 2012-09-23] (Adobe Systems Incorporated)
Winlogon\Notify\igfxcui: C:\Windows\system32\igfxdev.dll (Intel Corporation)
HKLM\...\Policies\Explorer\Run: [BtvStack] => C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\BtvStack.exe [132736 2013-07-02] ( (Qualcomm®Atheros®))
HKLM\...\Policies\Explorer: [NoFolderOptions] 0
HKLM\...\Policies\Explorer: [NoControlPanel] 0
HKU\S-1-5-21-3084369030-1439541471-4209771068-1000\...\Run: [HP Officejet Pro 8600 (NET)] => C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.)
HKU\S-1-5-21-3084369030-1439541471-4209771068-1000\...\Run: [HP Officejet Pro 8600 (NET) #2] => C:\Program Files\HP\HP Officejet Pro 8600\Bin\ScanToPCActivationApp.exe [2573416 2012-10-17] (Hewlett-Packard Co.)
HKU\S-1-5-21-3084369030-1439541471-4209771068-1000\...A8F59079A8D5}\localserver32:  <==== ATTENTION!
Startup: C:\Users\DPIN5\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\netbtugc.lnk
ShortcutTarget: netbtugc.lnk -> C:\Users\DPIN5\AppData\Roaming\Microsoft\Windows\IEUpdate\netbtugc.exe (No File)
ShellIconOverlayIdentifiers: [DBARFileBackuped] -> {831cebdd-6baf-4432-be76-9e0989c14aef} => C:\Windows\system32\mscoree.dll (Microsoft Corporation)
ShellIconOverlayIdentifiers: [DBARFileNotBackuped] -> {275e4fd7-21ef-45cf-a836-832e5d2cc1b3} => C:\Windows\system32\mscoree.dll (Microsoft Corporation)
 
==================== Internet (Whitelisted) ====================
 
(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)
 
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com/?pc=DCJB
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
HKLM\Software\Wow6432Node\Microsoft\Internet Explorer\Main,Start Page = about:blank
SearchScopes: HKLM - {974D381E-FB9F-4BFF-B336-0697607855E3} URL = http://www.bing.com/search?q={searchTerms}&form=IE11TR&src=IE11TR&pc=DCJB
SearchScopes: HKLM-x32 - {974D381E-FB9F-4BFF-B336-0697607855E3} URL = http://www.bing.com/search?q={searchTerms}&form=IE11TR&src=IE11TR&pc=DCJB
SearchScopes: HKCU - {974D381E-FB9F-4BFF-B336-0697607855E3} URL = 
BHO: Lync Browser Helper -> {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
BHO: CIESpeechBHO Class -> {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} -> C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\IEPlugIn.dll (Qualcomm®Atheros®)
BHO: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\URLREDIR.DLL (Microsoft Corporation)
BHO: Microsoft SkyDrive Pro Browser Helper -> {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} -> C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX64\Microsoft Office\Office15\GROOVEEX.DLL (Microsoft Corporation)
BHO-x32: Adobe PDF Link Helper -> {18DF081C-E8AD-4283-A596-FA578C2EBDC3} -> C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll (Adobe Systems Incorporated)
BHO-x32: Office Document Cache Handler -> {B4F3A835-0E21-4959-BA22-42B3008E02FF} -> C:\Program Files\Microsoft Office 15\root\Office15\URLREDIR.DLL (Microsoft Corporation)
DPF: HKLM-x32 {7530BFB8-7293-4D34-9923-61A11451AFC5} http://download.eset.com/special/eos/OnlineScanner.cab
Handler-x32: osf - {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\Office15\MSOSB.DLL (Microsoft Corporation)
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\mcafee\msc\McSnIePl64.dll (McAfee, Inc.)
Filter-x32: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\msc\McSnIePl.dll (McAfee, Inc.)
Tcpip\Parameters: [DhcpNameServer] 208.67.222.222 208.67.220.220 8.8.8.8
 
FireFox:
========
FF Plugin: @mcafee.com/MSC,version=10 -> c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL ()
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @Google.com/GoogleEarthPlugin -> C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5 -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF Plugin-x32: @intel-webapi.intel.com/Intel WebAPI updater -> C:\Program Files (x86)\Intel\Intel® Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF Plugin-x32: @mcafee.com/MSC,version=10 -> c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL ()
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/SharePoint,version=14.0 -> C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF Plugin-x32: @tools.google.com/Google Update;version=3 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: @tools.google.com/Google Update;version=9 -> C:\Program Files (x86)\Google\Update\1.3.25.5\npGoogleUpdate3.dll (Google Inc.)
FF Plugin-x32: Adobe Reader -> C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF HKLM-x32\...\Thunderbird\Extensions: [msktbird@mcafee.com] - C:\Program Files\McAfee\MSK
FF Extension: McAfee Anti-Spam Thunderbird Extension - C:\Program Files\McAfee\MSK [2014-04-03]
 
Chrome: 
=======
 
==================== Services (Whitelisted) =================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R2 !SASCORE; C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE [172344 2014-07-22] (SUPERAntiSpyware.com)
R2 AtherosSvc; C:\Program Files (x86)\Dell Wireless\Bluetooth Suite\adminservice.exe [312448 2013-07-02] (Windows ® Win 7 DDK provider)
R2 ClickToRunSvc; C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe [2436280 2014-09-25] (Microsoft Corporation)
R2 HomeNetSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 IAStorDataMgrSvc; C:\Program Files\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [14696 2013-07-30] (Intel Corporation)
R2 Intel® Capability Licensing Service Interface; c:\Program Files\Intel\iCLS Client\HeciServer.exe [733696 2013-05-11] (Intel® Corporation) [File not signed]
S3 Intel® Capability Licensing Service TCP IP Interface; c:\Program Files\Intel\iCLS Client\SocketHeciServer.exe [822232 2013-05-11] (Intel® Corporation)
R2 jhi_service; C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe [169432 2013-09-25] (Intel Corporation)
R2 lmhosts; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
R2 lmhosts; C:\Windows\SysWOW64\svchost.exe [20992 2009-07-13] (Microsoft Corporation)
R2 McAPExe; C:\Program Files\McAfee\MSC\McAPExe.exe [178528 2014-04-25] (McAfee, Inc.)
S3 McAWFwk; c:\Program Files\Common Files\mcafee\ActWiz\McAWFwk.exe [334760 2012-12-21] (McAfee, Inc.)
R2 McMPFSvc; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 McNaiAnn; C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
S3 McODS; C:\Program Files\mcafee\VirusScan\mcods.exe [603424 2014-06-12] (McAfee, Inc.)
R2 McOobeSv2; C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 mcpltsvc; C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 McProxy; C:\Program Files\Common Files\mcafee\platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 mfecore; C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [1041192 2014-07-24] (McAfee, Inc.)
R2 mfefire; C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe [219752 2014-06-20] (McAfee, Inc.)
R2 mfevtp; C:\Windows\system32\mfevtps.exe [189912 2014-06-20] (McAfee, Inc.)
R2 MSK80Service; C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [328928 2013-07-30] (McAfee, Inc.)
R2 NlaSvc; C:\Windows\System32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
R2 NlaSvc; C:\Windows\SysWOW64\svchost.exe [20992 2009-07-13] (Microsoft Corporation)
R2 nsi; C:\Windows\system32\svchost.exe [27136 2009-07-13] (Microsoft Corporation)
R2 nsi; C:\Windows\SysWOW64\svchost.exe [20992 2009-07-13] (Microsoft Corporation)
R2 RtkAudioService; C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [246488 2013-06-18] (Realtek Semiconductor)
R2 SftService; C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe [1915920 2013-11-21] (SoftThinks SAS)
R2 ZAtheros Wlan Agent; C:\Program Files (x86)\Dell Wireless\Ath_WlanAgent.exe [81536 2013-06-21] (Atheros)
 
==================== Drivers (Whitelisted) ====================
 
(If an entry is included in the fixlist, the service will be removed from the registry. The file will not be moved unless listed separately.)
 
R3 BTATH_LWFLT; C:\Windows\System32\DRIVERS\btath_lwflt.sys [77464 2013-07-02] (Qualcomm Atheros)
R3 cfwids; C:\Windows\System32\drivers\cfwids.sys [72128 2014-06-20] (McAfee, Inc.)
S3 HipShieldK; C:\Windows\System32\drivers\HipShieldK.sys [197704 2013-09-23] (McAfee, Inc.)
R0 iaStorF; C:\Windows\System32\drivers\iaStorF.sys [28008 2013-07-24] (Intel Corporation)
R3 MEIx64; C:\Windows\System32\DRIVERS\TeeDriverx64.sys [99288 2013-09-04] (Intel Corporation)
R3 mfeapfk; C:\Windows\System32\drivers\mfeapfk.sys [181704 2014-06-20] (McAfee, Inc.)
R3 mfeavfk; C:\Windows\System32\drivers\mfeavfk.sys [313544 2014-06-20] (McAfee, Inc.)
R3 mfefirek; C:\Windows\System32\drivers\mfefirek.sys [523792 2014-06-20] (McAfee, Inc.)
R0 mfehidk; C:\Windows\System32\drivers\mfehidk.sys [786296 2014-06-20] (McAfee, Inc.)
R3 mfencbdc; C:\Windows\System32\DRIVERS\mfencbdc.sys [444720 2014-07-24] (McAfee, Inc.)
S3 mfencrk; C:\Windows\System32\DRIVERS\mfencrk.sys [96592 2014-07-24] (McAfee, Inc.)
R0 mfewfpk; C:\Windows\System32\drivers\mfewfpk.sys [348552 2014-06-20] (McAfee, Inc.)
R1 SASDIFSV; C:\Program Files\SUPERAntiSpyware\SASDIFSV64.SYS [14928 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; C:\Program Files\SUPERAntiSpyware\SASKUTIL64.SYS [12368 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
 
==================== NetSvcs (Whitelisted) ===================
 
(If an item is included in the fixlist, it will be removed from the registry. Any associated file could be listed separately to be moved.)
 
 
==================== One Month Created Files and Folders ========
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-11-03 10:35 - 2014-11-03 10:35 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
2014-11-03 10:33 - 2014-11-03 10:34 - 00014428 _____ () C:\Users\DPIN5\Desktop\FRST.txt
2014-11-03 10:32 - 2014-11-03 10:33 - 00000000 ____D () C:\FRST
2014-11-03 10:32 - 2014-11-03 09:28 - 02114560 _____ (Farbar) C:\Users\DPIN5\Desktop\frst64.exe
2014-11-03 10:31 - 2014-11-03 10:31 - 00000000 ___RD () C:\Users\DPIN5\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BT Devices
2014-11-03 09:26 - 2014-11-03 09:25 - 01375089 _____ () C:\Users\DPIN5\Desktop\adwcleaner_3.311.exe
2014-11-03 08:19 - 2014-11-03 08:22 - 00000000 ____D () C:\Users\DPIN5\AppData\OICE_15_974FA576_32C1D314_E04
2014-10-28 14:19 - 2014-10-28 14:19 - 00001810 _____ () C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
2014-10-28 14:18 - 2014-10-29 06:31 - 00000000 ____D () C:\Program Files\SUPERAntiSpyware
2014-10-28 14:18 - 2014-10-28 14:19 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
2014-10-28 14:18 - 2014-10-28 14:18 - 00000000 ____D () C:\ProgramData\SUPERAntiSpyware.com
2014-10-28 13:13 - 2014-10-28 13:13 - 00000000 ____D () C:\Program Files (x86)\ESET
2014-10-28 12:43 - 2014-11-03 09:39 - 00000000 ____D () C:\AdwCleaner
2014-10-28 07:51 - 2014-10-28 08:11 - 00022884 _____ () C:\Users\DPIN5\Desktop\Revised_EFSP Summary Form 312nd.xlsx
2014-10-27 09:37 - 2014-10-27 09:37 - 00019512 _____ () C:\DDS.txt
2014-10-27 09:36 - 2014-10-27 09:36 - 00005274 _____ () C:\Attach.txt
2014-10-27 09:33 - 2014-10-27 09:33 - 00688992 ____R (Swearware) C:\Users\DPIN5\Downloads\dds.com
2014-10-27 09:12 - 2014-10-27 16:27 - 00000000 ____D () C:\ProgramData\Windows Genuine Advantage
2014-10-27 09:12 - 2014-10-27 09:12 - 00000000 ____D () C:\Users\DPIN5\AppData\Roaming\KBrPltvh
2014-10-21 12:53 - 2014-10-21 13:38 - 00022887 _____ () C:\Users\DPIN5\Desktop\Revised_EFSP Summary Form 31 revised.xlsx
2014-10-21 09:52 - 2014-10-28 12:53 - 00129752 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\MBAMSwissArmy.sys
2014-10-21 09:52 - 2014-10-21 09:52 - 00001104 _____ () C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
2014-10-21 09:52 - 2014-10-21 09:52 - 00000000 ____D () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
2014-10-21 09:52 - 2014-10-21 09:52 - 00000000 ____D () C:\ProgramData\Malwarebytes
2014-10-21 09:52 - 2014-10-21 09:52 - 00000000 ____D () C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-10-21 09:52 - 2014-10-01 10:11 - 00093400 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbamchameleon.sys
2014-10-21 09:52 - 2014-10-01 10:11 - 00063704 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mwac.sys
2014-10-21 09:52 - 2014-10-01 10:11 - 00025816 _____ (Malwarebytes Corporation) C:\Windows\system32\Drivers\mbam.sys
2014-10-21 09:40 - 2014-10-21 09:51 - 19828376 _____ (Malwarebytes Corporation ) C:\Users\DPIN5\Downloads\mbam-setup-2.0.3.1025.exe
2014-10-20 11:53 - 2014-10-30 12:09 - 00000000 ____D () C:\Users\DPIN5\AppData\Local\CrashDumps
2014-10-15 08:30 - 2014-09-28 19:58 - 03198976 _____ (Microsoft Corporation) C:\Windows\system32\win32k.sys
2014-10-15 08:30 - 2014-08-18 22:11 - 00693176 _____ (Microsoft Corporation) C:\Windows\system32\winload.efi
2014-10-15 08:30 - 2014-08-18 22:10 - 00616352 _____ (Microsoft Corporation) C:\Windows\system32\winresume.efi
2014-10-15 08:30 - 2014-07-06 21:07 - 14632960 _____ (Microsoft Corporation) C:\Windows\system32\wmp.dll
2014-10-15 08:30 - 2014-07-06 21:07 - 00782848 _____ (Microsoft Corporation) C:\Windows\system32\wmdrmsdk.dll
2014-10-15 08:30 - 2014-07-06 21:07 - 00229376 _____ (Microsoft Corporation) C:\Windows\system32\wintrust.dll
2014-10-15 08:30 - 2014-07-06 21:06 - 05551032 _____ (Microsoft Corporation) C:\Windows\system32\ntoskrnl.exe
2014-10-15 08:30 - 2014-07-06 21:06 - 04120576 _____ (Microsoft Corporation) C:\Windows\system32\mf.dll
2014-10-15 08:30 - 2014-07-06 21:06 - 01574400 _____ (Microsoft Corporation) C:\Windows\system32\quartz.dll
2014-10-15 08:30 - 2014-07-06 21:06 - 01202176 _____ (Microsoft Corporation) C:\Windows\system32\drmv2clt.dll
2014-10-15 08:30 - 2014-07-06 21:06 - 00842240 _____ (Microsoft Corporation) C:\Windows\system32\blackbox.dll
2014-10-15 08:30 - 2014-07-06 21:06 - 00631808 _____ (Microsoft Corporation) C:\Windows\system32\evr.dll
2014-10-15 08:30 - 2014-07-06 21:06 - 00500224 _____ (Microsoft Corporation) C:\Windows\system32\AUDIOKSE.dll
2014-10-15 08:30 - 2014-07-06 21:06 - 00497664 _____ (Microsoft Corporation) C:\Windows\system32\drmmgrtn.dll
2014-10-15 08:30 - 2014-07-06 21:06 - 00440832 _____ (Microsoft Corporation) C:\Windows\system32\AudioEng.dll
2014-10-15 08:30 - 2014-07-06 21:06 - 00284672 _____ (Microsoft Corporation) C:\Windows\system32\EncDump.dll
2014-10-15 08:30 - 2014-07-06 21:06 - 00187904 _____ (Microsoft Corporation) C:\Windows\system32\cryptsvc.dll
2014-10-15 08:30 - 2014-07-06 20:52 - 00663552 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\PEAuth.sys
2014-10-15 08:30 - 2014-07-06 20:40 - 11411456 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmp.dll
2014-10-15 08:30 - 2014-07-06 20:40 - 03208704 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mf.dll
2014-10-15 08:30 - 2014-07-06 20:40 - 00988160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\drmv2clt.dll
2014-10-15 08:30 - 2014-07-06 20:40 - 00744960 _____ (Microsoft Corporation) C:\Windows\SysWOW64\blackbox.dll
2014-10-15 08:30 - 2014-07-06 20:40 - 00617984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmdrmsdk.dll
2014-10-15 08:30 - 2014-07-06 20:40 - 00442880 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AUDIOKSE.dll
2014-10-15 08:30 - 2014-07-06 20:40 - 00406016 _____ (Microsoft Corporation) C:\Windows\SysWOW64\drmmgrtn.dll
2014-10-15 08:30 - 2014-07-06 20:40 - 00195584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioSes.dll
2014-10-15 08:30 - 2014-07-06 20:39 - 03970488 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntkrnlpa.exe
2014-10-15 08:30 - 2014-06-27 19:21 - 00619056 _____ (Microsoft Corporation) C:\Windows\system32\winload.exe
2014-10-15 08:30 - 2014-06-27 19:21 - 00532176 _____ (Microsoft Corporation) C:\Windows\system32\winresume.exe
2014-10-15 08:30 - 2014-06-27 19:21 - 00457400 _____ (Microsoft Corporation) C:\Windows\system32\ci.dll
2014-10-15 08:30 - 2014-06-18 17:23 - 01943696 _____ (Microsoft Corporation) C:\Windows\system32\dfshim.dll
2014-10-15 08:30 - 2014-06-18 17:23 - 01131664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dfshim.dll
2014-10-15 08:30 - 2014-06-18 17:23 - 00156824 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscorier.dll
2014-10-15 08:30 - 2014-06-18 17:23 - 00156312 _____ (Microsoft Corporation) C:\Windows\system32\mscorier.dll
2014-10-15 08:30 - 2014-06-18 17:23 - 00081560 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mscories.dll
2014-10-15 08:30 - 2014-06-18 17:23 - 00073880 _____ (Microsoft Corporation) C:\Windows\system32\mscories.dll
2014-10-15 08:29 - 2014-10-06 21:54 - 00378552 _____ (Microsoft Corporation) C:\Windows\system32\iedkcs32.dll
2014-10-15 08:29 - 2014-10-06 21:04 - 00331448 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iedkcs32.dll
2014-10-15 08:29 - 2014-09-25 17:50 - 13619200 _____ (Microsoft Corporation) C:\Windows\system32\ieframe.dll
2014-10-15 08:29 - 2014-09-25 17:46 - 00365056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtmsft.dll
2014-10-15 08:29 - 2014-09-25 17:46 - 00243200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxtrans.dll
2014-10-15 08:29 - 2014-09-25 17:46 - 00069632 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmled.dll
2014-10-15 08:29 - 2014-09-25 17:43 - 11807232 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieframe.dll
2014-10-15 08:29 - 2014-09-25 17:32 - 02017280 _____ (Microsoft Corporation) C:\Windows\SysWOW64\inetcpl.cpl
2014-10-15 08:29 - 2014-09-25 17:31 - 02108416 _____ (Microsoft Corporation) C:\Windows\system32\inetcpl.cpl
2014-10-15 08:29 - 2014-09-18 21:25 - 23631360 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.dll
2014-10-15 08:29 - 2014-09-18 20:56 - 02724864 _____ (Microsoft Corporation) C:\Windows\system32\mshtml.tlb
2014-10-15 08:29 - 2014-09-18 20:55 - 00004096 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollectorres.dll
2014-10-15 08:29 - 2014-09-18 20:44 - 17484800 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.dll
2014-10-15 08:29 - 2014-09-18 20:41 - 02796032 _____ (Microsoft Corporation) C:\Windows\system32\iertutil.dll
2014-10-15 08:29 - 2014-09-18 20:40 - 00547328 _____ (Microsoft Corporation) C:\Windows\system32\vbscript.dll
2014-10-15 08:29 - 2014-09-18 20:40 - 00066048 _____ (Microsoft Corporation) C:\Windows\system32\iesetup.dll
2014-10-15 08:29 - 2014-09-18 20:39 - 00048640 _____ (Microsoft Corporation) C:\Windows\system32\ieetwproxystub.dll
2014-10-15 08:29 - 2014-09-18 20:38 - 00083968 _____ (Microsoft Corporation) C:\Windows\system32\MshtmlDac.dll
2014-10-15 08:29 - 2014-09-18 20:36 - 05829632 _____ (Microsoft Corporation) C:\Windows\system32\jscript9.dll
2014-10-15 08:29 - 2014-09-18 20:31 - 00051200 _____ (Microsoft Corporation) C:\Windows\system32\jsproxy.dll
2014-10-15 08:29 - 2014-09-18 20:30 - 00033792 _____ (Microsoft Corporation) C:\Windows\system32\iernonce.dll
2014-10-15 08:29 - 2014-09-18 20:27 - 00595968 _____ (Microsoft Corporation) C:\Windows\system32\ieui.dll
2014-10-15 08:29 - 2014-09-18 20:26 - 00139264 _____ (Microsoft Corporation) C:\Windows\system32\ieUnatt.exe
2014-10-15 08:29 - 2014-09-18 20:25 - 04201472 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9.dll
2014-10-15 08:29 - 2014-09-18 20:25 - 00758272 _____ (Microsoft Corporation) C:\Windows\system32\jscript9diag.dll
2014-10-15 08:29 - 2014-09-18 20:25 - 00111616 _____ (Microsoft Corporation) C:\Windows\system32\ieetwcollector.exe
2014-10-15 08:29 - 2014-09-18 20:18 - 00940032 _____ (Microsoft Corporation) C:\Windows\system32\MsSpellCheckingFacility.exe
2014-10-15 08:29 - 2014-09-18 20:14 - 02724864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtml.tlb
2014-10-15 08:29 - 2014-09-18 20:14 - 00446464 _____ (Microsoft Corporation) C:\Windows\system32\dxtmsft.dll
2014-10-15 08:29 - 2014-09-18 20:06 - 00072704 _____ (Microsoft Corporation) C:\Windows\system32\JavaScriptCollectionAgent.dll
2014-10-15 08:29 - 2014-09-18 20:02 - 00454656 _____ (Microsoft Corporation) C:\Windows\SysWOW64\vbscript.dll
2014-10-15 08:29 - 2014-09-18 20:01 - 00195584 _____ (Microsoft Corporation) C:\Windows\system32\msrating.dll
2014-10-15 08:29 - 2014-09-18 20:01 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iesetup.dll
2014-10-15 08:29 - 2014-09-18 20:01 - 00051200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieetwproxystub.dll
2014-10-15 08:29 - 2014-09-18 20:00 - 00085504 _____ (Microsoft Corporation) C:\Windows\system32\mshtmled.dll
2014-10-15 08:29 - 2014-09-18 19:59 - 00061952 _____ (Microsoft Corporation) C:\Windows\SysWOW64\MshtmlDac.dll
2014-10-15 08:29 - 2014-09-18 19:58 - 00289280 _____ (Microsoft Corporation) C:\Windows\system32\dxtrans.dll
2014-10-15 08:29 - 2014-09-18 19:55 - 02187264 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iertutil.dll
2014-10-15 08:29 - 2014-09-18 19:54 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jsproxy.dll
2014-10-15 08:29 - 2014-09-18 19:53 - 00032768 _____ (Microsoft Corporation) C:\Windows\SysWOW64\iernonce.dll
2014-10-15 08:29 - 2014-09-18 19:51 - 00440320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieui.dll
2014-10-15 08:29 - 2014-09-18 19:50 - 00112128 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieUnatt.exe
2014-10-15 08:29 - 2014-09-18 19:49 - 00597504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\jscript9diag.dll
2014-10-15 08:29 - 2014-09-18 19:42 - 00731136 _____ (Microsoft Corporation) C:\Windows\system32\msfeeds.dll
2014-10-15 08:29 - 2014-09-18 19:42 - 00710656 _____ (Microsoft Corporation) C:\Windows\system32\ie4uinit.exe
2014-10-15 08:29 - 2014-09-18 19:40 - 01249280 _____ (Microsoft Corporation) C:\Windows\system32\mshtmlmedia.dll
2014-10-15 08:29 - 2014-09-18 19:36 - 00060416 _____ (Microsoft Corporation) C:\Windows\SysWOW64\JavaScriptCollectionAgent.dll
2014-10-15 08:29 - 2014-09-18 19:33 - 02309632 _____ (Microsoft Corporation) C:\Windows\system32\wininet.dll
2014-10-15 08:29 - 2014-09-18 19:32 - 00164864 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msrating.dll
2014-10-15 08:29 - 2014-09-18 19:20 - 00607744 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msfeeds.dll
2014-10-15 08:29 - 2014-09-18 19:18 - 01068032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mshtmlmedia.dll
2014-10-15 08:29 - 2014-09-18 19:14 - 01447936 _____ (Microsoft Corporation) C:\Windows\system32\urlmon.dll
2014-10-15 08:29 - 2014-09-18 18:59 - 01810944 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wininet.dll
2014-10-15 08:29 - 2014-09-18 18:59 - 00775168 _____ (Microsoft Corporation) C:\Windows\system32\ieapfltr.dll
2014-10-15 08:29 - 2014-09-18 18:53 - 01190400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\urlmon.dll
2014-10-15 08:29 - 2014-09-18 18:52 - 00678400 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ieapfltr.dll
2014-10-15 08:29 - 2014-08-18 22:08 - 00503808 _____ (Microsoft Corporation) C:\Windows\system32\srcore.dll
2014-10-15 08:29 - 2014-08-18 22:08 - 00063488 _____ (Microsoft Corporation) C:\Windows\system32\setbcdlocale.dll
2014-10-15 08:29 - 2014-08-18 22:08 - 00050176 _____ (Microsoft Corporation) C:\Windows\system32\srclient.dll
2014-10-15 08:29 - 2014-08-18 22:07 - 00296960 _____ (Microsoft Corporation) C:\Windows\system32\rstrui.exe
2014-10-15 08:29 - 2014-08-18 22:07 - 00146944 _____ (Microsoft Corporation) C:\Windows\system32\appidpolicyconverter.exe
2014-10-15 08:29 - 2014-08-18 22:07 - 00058880 _____ (Microsoft Corporation) C:\Windows\system32\appidapi.dll
2014-10-15 08:29 - 2014-08-18 22:07 - 00032256 _____ (Microsoft Corporation) C:\Windows\system32\appidsvc.dll
2014-10-15 08:29 - 2014-08-18 22:07 - 00017920 _____ (Microsoft Corporation) C:\Windows\system32\appidcertstorecheck.exe
2014-10-15 08:29 - 2014-08-18 21:41 - 00050688 _____ (Microsoft Corporation) C:\Windows\SysWOW64\appidapi.dll
2014-10-15 08:29 - 2014-08-18 21:41 - 00043008 _____ (Microsoft Corporation) C:\Windows\SysWOW64\srclient.dll
2014-10-15 08:29 - 2014-08-18 21:06 - 00061440 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\appid.sys
2014-10-15 08:29 - 2014-07-06 21:06 - 01480192 _____ (Microsoft Corporation) C:\Windows\system32\crypt32.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 01069056 _____ (Microsoft Corporation) C:\Windows\system32\cryptui.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 00679424 _____ (Microsoft Corporation) C:\Windows\system32\audiosrv.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 00641024 _____ (Microsoft Corporation) C:\Windows\system32\msscp.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 00432128 _____ (Microsoft Corporation) C:\Windows\system32\mfplat.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 00368128 _____ (Microsoft Corporation) C:\Windows\system32\qdvd.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 00325632 _____ (Microsoft Corporation) C:\Windows\system32\msnetobj.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 00296448 _____ (Microsoft Corporation) C:\Windows\system32\AudioSes.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 00206848 _____ (Microsoft Corporation) C:\Windows\system32\mfps.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 00188416 _____ (Microsoft Corporation) C:\Windows\system32\pcasvc.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 00082432 _____ (Microsoft Corporation) C:\Windows\system32\cryptsp.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 00055808 _____ (Microsoft Corporation) C:\Windows\system32\rrinstaller.exe
2014-10-15 08:29 - 2014-07-06 21:06 - 00024576 _____ (Microsoft Corporation) C:\Windows\system32\mfpmp.exe
2014-10-15 08:29 - 2014-07-06 21:06 - 00009728 _____ (Microsoft Corporation) C:\Windows\system32\spwmp.dll
2014-10-15 08:29 - 2014-07-06 21:06 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\msdxm.ocx
2014-10-15 08:29 - 2014-07-06 21:06 - 00005120 _____ (Microsoft Corporation) C:\Windows\system32\dxmasf.dll
2014-10-15 08:29 - 2014-07-06 21:05 - 12625920 _____ (Microsoft Corporation) C:\Windows\system32\wmploc.DLL
2014-10-15 08:29 - 2014-07-06 21:05 - 00126464 _____ (Microsoft Corporation) C:\Windows\system32\audiodg.exe
2014-10-15 08:29 - 2014-07-06 21:02 - 00002048 _____ (Microsoft Corporation) C:\Windows\system32\mferror.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 01329664 _____ (Microsoft Corporation) C:\Windows\SysWOW64\quartz.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 01174528 _____ (Microsoft Corporation) C:\Windows\SysWOW64\crypt32.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 01005056 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptui.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00516096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\qdvd.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00504320 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msscp.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00489984 _____ (Microsoft Corporation) C:\Windows\SysWOW64\evr.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00374784 _____ (Microsoft Corporation) C:\Windows\SysWOW64\AudioEng.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00354816 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfplat.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00265216 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msnetobj.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00179200 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wintrust.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00143872 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsvc.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00103424 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfps.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00081408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\cryptsp.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00008192 _____ (Microsoft Corporation) C:\Windows\SysWOW64\spwmp.dll
2014-10-15 08:29 - 2014-07-06 20:40 - 00004096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msdxm.ocx
2014-10-15 08:29 - 2014-07-06 20:40 - 00004096 _____ (Microsoft Corporation) C:\Windows\SysWOW64\dxmasf.dll
2014-10-15 08:29 - 2014-07-06 20:39 - 12625408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wmploc.DLL
2014-10-15 08:29 - 2014-07-06 20:39 - 03914680 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ntoskrnl.exe
2014-10-15 08:29 - 2014-07-06 20:39 - 00050176 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rrinstaller.exe
2014-10-15 08:29 - 2014-07-06 20:39 - 00023040 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mfpmp.exe
2014-10-15 08:29 - 2014-07-06 20:37 - 00002048 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mferror.dll
2014-10-15 08:28 - 2014-09-12 20:58 - 00077312 _____ (Microsoft Corporation) C:\Windows\system32\packager.dll
2014-10-15 08:28 - 2014-09-12 20:40 - 00067072 _____ (Microsoft Corporation) C:\Windows\SysWOW64\packager.dll
2014-10-15 08:28 - 2014-09-04 00:23 - 00424448 _____ (Microsoft Corporation) C:\Windows\system32\rastls.dll
2014-10-15 08:28 - 2014-09-04 00:04 - 00372736 _____ (Microsoft Corporation) C:\Windows\SysWOW64\rastls.dll
2014-10-15 08:28 - 2014-07-16 21:07 - 03722240 _____ (Microsoft Corporation) C:\Windows\system32\mstscax.dll
2014-10-15 08:28 - 2014-07-16 21:07 - 01118720 _____ (Microsoft Corporation) C:\Windows\system32\mstsc.exe
2014-10-15 08:28 - 2014-07-16 21:07 - 00681984 _____ (Microsoft Corporation) C:\Windows\system32\termsrv.dll
2014-10-15 08:28 - 2014-07-16 21:07 - 00455168 _____ (Microsoft Corporation) C:\Windows\system32\winlogon.exe
2014-10-15 08:28 - 2014-07-16 21:07 - 00235520 _____ (Microsoft Corporation) C:\Windows\system32\winsta.dll
2014-10-15 08:28 - 2014-07-16 21:07 - 00150528 _____ (Microsoft Corporation) C:\Windows\system32\rdpcorekmts.dll
2014-10-15 08:28 - 2014-07-16 21:07 - 00086528 _____ (Microsoft Corporation) C:\Windows\system32\TSpkg.dll
2014-10-15 08:28 - 2014-07-16 21:07 - 00022016 _____ (Microsoft Corporation) C:\Windows\system32\credssp.dll
2014-10-15 08:28 - 2014-07-16 20:40 - 00157696 _____ (Microsoft Corporation) C:\Windows\SysWOW64\winsta.dll
2014-10-15 08:28 - 2014-07-16 20:39 - 03221504 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstscax.dll
2014-10-15 08:28 - 2014-07-16 20:39 - 01051136 _____ (Microsoft Corporation) C:\Windows\SysWOW64\mstsc.exe
2014-10-15 08:28 - 2014-07-16 20:39 - 00131584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\aaclient.dll
2014-10-15 08:28 - 2014-07-16 20:39 - 00065536 _____ (Microsoft Corporation) C:\Windows\SysWOW64\TSpkg.dll
2014-10-15 08:28 - 2014-07-16 20:39 - 00017408 _____ (Microsoft Corporation) C:\Windows\SysWOW64\credssp.dll
2014-10-15 08:28 - 2014-07-16 20:21 - 00212480 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\rdpwd.sys
2014-10-15 08:28 - 2014-07-16 20:21 - 00039936 _____ (Microsoft Corporation) C:\Windows\system32\Drivers\tssecsrv.sys
2014-10-15 08:28 - 2014-05-30 03:08 - 00340992 _____ (Microsoft Corporation) C:\Windows\system32\schannel.dll
2014-10-15 08:28 - 2014-05-30 03:08 - 00314880 _____ (Microsoft Corporation) C:\Windows\system32\msv1_0.dll
2014-10-15 08:28 - 2014-05-30 03:08 - 00307200 _____ (Microsoft Corporation) C:\Windows\system32\ncrypt.dll
2014-10-15 08:28 - 2014-05-30 03:08 - 00210944 _____ (Microsoft Corporation) C:\Windows\system32\wdigest.dll
2014-10-15 08:28 - 2014-05-30 02:52 - 00259584 _____ (Microsoft Corporation) C:\Windows\SysWOW64\msv1_0.dll
2014-10-15 08:28 - 2014-05-30 02:52 - 00247808 _____ (Microsoft Corporation) C:\Windows\SysWOW64\schannel.dll
2014-10-15 08:28 - 2014-05-30 02:52 - 00220160 _____ (Microsoft Corporation) C:\Windows\SysWOW64\ncrypt.dll
2014-10-15 08:28 - 2014-05-30 02:52 - 00172032 _____ (Microsoft Corporation) C:\Windows\SysWOW64\wdigest.dll
2014-10-13 08:34 - 2014-10-13 08:34 - 00000000 ___SD () C:\Users\DPIN5\Documents\My Data Sources
2014-10-13 08:33 - 2014-10-13 08:33 - 00307712 _____ () C:\Users\DPIN5\Documents\Emailing HCH Family Denial letter.msg
2014-10-06 14:03 - 2014-10-06 14:08 - 00000000 ____D () C:\Users\DPIN5\Documents\units of service
 
==================== One Month Modified Files and Folders =======
 
(If an entry is included in the fixlist, the file\folder will be moved.)
 
2014-11-03 10:31 - 2014-09-17 11:31 - 00000894 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2014-11-03 09:49 - 2009-07-13 23:45 - 00021312 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
2014-11-03 09:49 - 2009-07-13 23:45 - 00021312 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
2014-11-03 09:46 - 2009-07-14 00:13 - 00783606 _____ () C:\Windows\system32\PerfStringBackup.INI
2014-11-03 09:45 - 2014-04-04 00:20 - 01345797 _____ () C:\Windows\WindowsUpdate.log
2014-11-03 09:44 - 2014-09-17 11:31 - 00000898 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2014-11-03 09:44 - 2014-04-03 22:42 - 00000000 ____D () C:\Program Files (x86)\Dell Backup and Recovery
2014-11-03 09:41 - 2010-11-20 22:47 - 00222350 _____ () C:\Windows\PFRO.log
2014-11-03 09:41 - 2009-07-14 00:08 - 00000006 ____H () C:\Windows\Tasks\SA.DAT
2014-11-03 09:41 - 2009-07-13 23:51 - 00042422 _____ () C:\Windows\setupact.log
2014-11-03 08:24 - 2014-04-24 12:29 - 00000000 ____D () C:\Users\DPIN5\Documents\Outlook Files
2014-10-31 10:41 - 2014-04-24 12:32 - 00000334 _____ () C:\Windows\BRCALIB.INI
2014-10-28 12:52 - 2014-04-24 14:43 - 00000000 ____D () C:\Users\Administrator
2014-10-28 12:52 - 2014-04-03 22:50 - 00000000 ____D () C:\ProgramData\Atheros
2014-10-28 12:52 - 2009-07-13 23:57 - 00001547 _____ () C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Windows Media Player.lnk
2014-10-24 10:31 - 2014-04-24 12:28 - 00000000 ____D () C:\Users\DPIN5\Documents\Ten Bears
2014-10-23 12:33 - 2014-04-22 13:44 - 00000000 ____D () C:\Program Files\Microsoft Office 15
2014-10-23 10:35 - 2014-09-15 12:06 - 00000000 ____D () C:\Users\DPIN5\Documents\HCH Manual
2014-10-21 10:07 - 2014-04-03 22:38 - 00000000 ____D () C:\Program Files (x86)\McAfee
2014-10-16 09:14 - 2014-04-24 12:28 - 00000000 ____D () C:\Users\DPIN5\Documents\St. Vincent De Paul
2014-10-16 08:47 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\rescache
2014-10-16 08:17 - 2014-04-24 12:28 - 00000000 ____D () C:\Users\DPIN5\Documents\misc grant
2014-10-16 08:17 - 2014-04-24 12:27 - 00000000 ____D () C:\Users\DPIN5\Documents\HCH
2014-10-16 07:18 - 2009-07-13 23:45 - 00327096 _____ () C:\Windows\system32\FNTCACHE.DAT
2014-10-16 07:17 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\SysWOW64\Dism
2014-10-16 07:17 - 2009-07-13 22:20 - 00000000 ____D () C:\Windows\system32\Dism
2014-10-15 14:12 - 2014-04-22 14:55 - 00000000 ____D () C:\Windows\system32\MRT
2014-10-15 14:09 - 2014-04-22 14:55 - 103265616 _____ (Microsoft Corporation) C:\Windows\system32\MRT.exe
2014-10-10 13:08 - 2014-04-24 12:27 - 00000000 ____D () C:\Users\DPIN5\Documents\ESA
2014-10-06 14:08 - 2014-04-24 12:27 - 00000000 ____D () C:\Users\DPIN5\Documents\COA
2014-10-06 14:07 - 2014-04-24 12:27 - 00000000 ____D () C:\Users\DPIN5\Documents\FEMA
 
Some content of TEMP:
====================
C:\Users\DPIN5\AppData\Local\Temp\OfficeSetup.exe
C:\Users\DPIN5\AppData\Local\Temp\SetupHomeBusinessRetail.x86.en-US_HomeBusinessRetail_PQRCR-XHN3W-79TDW-YC6DK-QV3TP_act_1_.exe
 
 
==================== Bamital & volsnap Check =================
 
(There is no automatic fix for files that do not pass verification.)
 
C:\Windows\System32\winlogon.exe => File is digitally signed
C:\Windows\System32\wininit.exe => File is digitally signed
C:\Windows\SysWOW64\wininit.exe => File is digitally signed
C:\Windows\explorer.exe => File is digitally signed
C:\Windows\SysWOW64\explorer.exe => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\SysWOW64\svchost.exe => File is digitally signed
C:\Windows\System32\services.exe => File is digitally signed
C:\Windows\System32\User32.dll => File is digitally signed
C:\Windows\SysWOW64\User32.dll => File is digitally signed
C:\Windows\System32\userinit.exe => File is digitally signed
C:\Windows\SysWOW64\userinit.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
C:\Windows\System32\Drivers\volsnap.sys => File is digitally signed
 
 
ATTENTION: ==> Could not access BCD, see Addition.txt for additional information.
 
==================== End Of Log ============================

Attached Files



#5 nasdaq

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Posted 03 November 2014 - 11:04 AM


Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
start

HKU\S-1-5-21-3084369030-1439541471-4209771068-1000\...A8F59079A8D5}\localserver32:  <==== ATTENTION!
ShortcutTarget: netbtugc.lnk -> C:\Users\DPIN5\AppData\Roaming\Microsoft\Windows\IEUpdate\netbtugc.exe (No File)
SearchScopes: HKLM - {974D381E-FB9F-4BFF-B336-0697607855E3} URL = http://www.bing.com/search?q={searchTerms}&form=IE11TR&src=IE11TR&pc=DCJB
SearchScopes: HKLM-x32 - {974D381E-FB9F-4BFF-B336-0697607855E3} URL = http://www.bing.com/search?q={searchTerms}&form=IE11TR&src=IE11TR&pc=DCJB
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File

End
Save the files as fixlist.txt into the same folder as FRST

Run FRST and click Fix only once and wait.

Restart the computer normally to reset the registry.

The tool will create a log Fixlog.txt please post it to your reply.
===

Download Farbar's Service Scanner utility
http://www.bleepingcomputer.com/download/farbar-service-scanner/dl/62/
and Save to your Desktop.
If using Windows 7 or Vista, Right-Click on fss.exe and select Run As Admisnitrator.
If using XP, double-click to start.
Answer Yes to ok when prompted.
If your firewall then puts out a prompt, again, allow it to run.
Once FSS is on-screen, be sure the following items are checkmarked:
Internet Services
Windows Firewall
System Restore
Security Center/Action Center
Windows Update
Windows Defender


Click on "Scan".
It will create a log (FSS.txt) in the same directory the tool is run.
Copy & Paste contents of FSS.txt into your reply.

#6 mawelsh

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Posted 03 November 2014 - 11:11 AM

Thanks, here you go

 

__

 

Fix result of Farbar Recovery Tool (FRST written by Farbar) (x64) Version: 02-11-2014
Ran by DPIN5 at 2014-11-03 11:08:24 Run:1
Running from C:\Users\DPIN5\Desktop
Loaded Profiles: DPIN5 & Administrator (Available profiles: DPIN5 & Administrator)
Boot Mode: Normal
==============================================
 
Content of fixlist:
*****************
start
 
HKU\S-1-5-21-3084369030-1439541471-4209771068-1000\...A8F59079A8D5}\localserver32:  <==== ATTENTION!
ShortcutTarget: netbtugc.lnk -> C:\Users\DPIN5\AppData\Roaming\Microsoft\Windows\IEUpdate\netbtugc.exe (No File)
SearchScopes: HKLM - {974D381E-FB9F-4BFF-B336-0697607855E3} URL = http://www.bing.com/search?q={searchTerms}&form=IE11TR&src=IE11TR&pc=DCJB
SearchScopes: HKLM-x32 - {974D381E-FB9F-4BFF-B336-0697607855E3} URL = http://www.bing.com/search?q={searchTerms}&form=IE11TR&src=IE11TR&pc=DCJB
FF Plugin: @microsoft.com/GENUINE -> disabled No File
FF Plugin-x32: @microsoft.com/GENUINE -> disabled No File
 
End
*****************
 
"HKU\S-1-5-21-3084369030-1439541471-4209771068-1000\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}\localserver32" => Key not found.
"HKU\S-1-5-21-3084369030-1439541471-4209771068-1000\Software\Classes\CLSID\{AB8902B4-09CA-4bb6-B78D-A8F59079A8D5}" => Key not found.
C:\Users\DPIN5\AppData\Roaming\Microsoft\Windows\IEUpdate\netbtugc.exe not found.
"HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{974D381E-FB9F-4BFF-B336-0697607855E3}" => Error deleting key. The key could be protected.
"HKCR\CLSID\{974D381E-FB9F-4BFF-B336-0697607855E3}" => Key not found.
"HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\SearchScopes\{974D381E-FB9F-4BFF-B336-0697607855E3}" => Error deleting key. The key could be protected.
"HKCR\Wow6432Node\CLSID\{974D381E-FB9F-4BFF-B336-0697607855E3}" => Key not found.
"HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE" => Error deleting key. The key could be protected.
"HKLM\Software\Wow6432Node\MozillaPlugins\@microsoft.com/GENUINE" => Error deleting key. The key could be protected.
 
==== End of Fixlog ====
 
Farbar Service Scanner Version: 21-07-2014
Ran by Administrator (administrator) on 03-11-2014 at 11:10:05
Running from "C:\Users\DPIN5\Desktop"
Microsoft Windows 7 Professional  Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
 
Internet Services:
============
 
Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.
 
 
Windows Firewall:
=============
 
Firewall Disabled Policy: 
==================
 
 
System Restore:
============
 
System Restore Disabled Policy: 
========================
 
 
Action Center:
============
 
 
Windows Update:
============
 
Windows Autoupdate Disabled Policy: 
============================
 
 
Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.
 
 
Windows Defender Disabled Policy: 
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1
 
 
Other Services:
==============
 
 
File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed
 
 
**** End of log ****


#7 nasdaq

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Posted 03 November 2014 - 02:24 PM


Need to check if your can Create a restore point. Windows 7.
How to:

http://windows.microsoft.com/en-ca/windows7/create-a-restore-point

Keep me posted.

#8 mawelsh

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Posted 03 November 2014 - 03:07 PM

Hi, yes I was able to make a Restore Point.



#9 nasdaq

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Posted 04 November 2014 - 07:42 AM

Good.

One last scan.

Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
p.s.
If the SecurityCheck program fails to run for any reason, run it as an Administrator.

If the site is busy or not available use this mirror site:
http://www.bleepingcomputer.com/download/securitycheck/

How is the computer running now?

#10 mawelsh

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Posted 04 November 2014 - 09:23 AM

Computer not running that well...CPU was at 100% yesterday (it was a .dll, I failed to note which) which has subsided but still seems sluggish...I just caught iexplore.exe at 50% using 2.5GB memory and killed it.  Homepage in IE is still reverting to about:blank and downloads are being blocked.

 

Having issues with right-click menus staying up on the screen, those kind of video oddities...the McAfee that is running on this machine alarmed on several trojans after the computer sat overnight.  It stated they were quarantined and called for a Restart.  Did that.

 

Also there was an attempt for a suspicious-looking Flash player update (.exe file) to run.  It was stopped asking for Admin credentials, so I cancelled it.

 

I ran Security Check as Admin, it hung on "Performing System Health Check"

___



#11 nasdaq

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Posted 04 November 2014 - 01:28 PM


Lets continue.

--RogueKiller--
  • Download & SAVE to your Desktop For 32bit system or For 64bit system
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+
=======

#12 mawelsh

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Posted 05 November 2014 - 03:44 PM

Thanks!  On first run it locked up during the initial scan and I lost connection with computer (I'm using TeamViewer to access it).  Had him restart computer, restarted scan and it did complete the full scan and deleted items.  

 

Unfortunately I didn't capture the log as user needed computer to work, so I relinquished control.  He emailed back that it's running much better, but I told him further work may be needed.



#13 nasdaq

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Posted 06 November 2014 - 08:32 AM

Do the Security check, post no. 9.

#14 mawelsh

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Posted 07 November 2014 - 01:13 PM

Thanks

 

__

 

Results of screen317's Security Check version 0.99.89  
 Windows 7 Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 11  
``````````````Antivirus/Firewall Check:`````````````` 
 Windows Firewall Enabled!  
McAfee Anti-Virus and Anti-Spyware   
 WMI entry may not exist for antivirus; attempting automatic update. 
`````````Anti-malware/Other Utilities Check:````````` 
 Adobe Reader XI  
````````Process Check: objlist.exe by Laurent````````  
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 0% 
````````````````````End of Log`````````````````````` 


#15 nasdaq

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Posted 07 November 2014 - 01:19 PM

That log is clean.

Any remaining issues?




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