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Java Redirect, dowloading setup.exe files, Ad Options and Coupons


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30 replies to this topic

#1 AmyCo

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Posted 26 October 2014 - 12:26 PM

I am usually pretty protected and haven't needed to post here in a very long time. But my husbands computer has gotten bit hard.

I can't download AVG or update it. I can't download combo fix or adwcleaner. When I get on a page it has a many "Ad Options" and Coupons Ad virus and then redirects every page to a java update page and then starts downloading "setup.exe" files over and over again. I can't get to a page to download because of the redirect. Not even in safe mode.  

 

What is the first steps to fixing this problem? bonfire?  :)

 

Amy 

Windows Vista



BC AdBot (Login to Remove)

 


#2 AmyCo

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Posted 26 October 2014 - 12:32 PM

can not delete second post



#3 Alex&Vanko

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Posted 26 October 2014 - 12:34 PM

Hi AmyCo and :welcome:

 

Download Screen317 Security Check HERE and save it to your Desktop.
* Double-click SecurityCheck.exe
* Follow the onscreen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Please post the contents of that document.
Note:: If any security program requests permission to access the Internet, allow it to do so

Please download MiniToolBox HERE  to your desktop to run it.
Checkmark the following boxes:
* List content of Hosts
* Flush DNS
* Report IE Proxy Settings
* Reset IE Proxy Settings
* Report FF Proxy Settings
* Reset FF Proxy Settings
* List last 10 Event Viewer log
* List Installed Programs
* List Devices (do NOT change any settings here)
* List Users, Partitions and Memory size
Note: When using "Reset FF Proxy Settings" option Firefox should be closed.
Click Go and Copy / Paste the result. (result.txt)

 

Thank you!


Edited by Alex&Vanko, 26 October 2014 - 12:34 PM.


#4 AmyCo

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Posted 26 October 2014 - 10:26 PM

Results of screen317's Security Check version 0.99.89  
 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 
Results of screen317's Security Check version 0.99.89  
 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 
Results of screen317's Security Check version 0.99.89  
 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 
Results of screen317's Security Check version 0.99.89  
 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe  
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 
 
Results of screen317's Security Check version 0.99.89  
 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 
 
Results of screen317's Security Check version 0.99.89  
 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe Results of screen317's Security Check version 0.99.89  
 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 
 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 
Results of screen317's Security Check version 0.99.89  
 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe Results of screen317's Security Check version 0.99.89  
 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 
 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 

Results of screen317's Security Check version 0.99.89  

 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 

Results of screen317's Security Check version 0.99.89  

 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 

Results of screen317's Security Check version 0.99.89  

 Windows Vista Service Pack 1 x64 (UAC is enabled)  
 Internet Explorer 7 Out of date! 
``````````````Antivirus/Firewall Check:`````````````` 
Webroot SecureAnywhere          
Microsoft Security Essentials   
 Antivirus up to date!   
`````````Anti-malware/Other Utilities Check:````````` 
 Java 7 Update 45  
 Java 8 Update 25  
 Java™ SE Runtime Environment 6 Update 1 
 Java version out of Date! 
  Adobe Flash Player 13.0.0.206 Flash Player out of Date!  
 Adobe Reader 10.1.12 Adobe Reader out of Date!  
 Mozilla Firefox (33.0) 
 Google Chrome 35.0.1916.153  
 Google Chrome 36.0.1985.125  
 Google Chrome update.dll..  
````````Process Check: objlist.exe by Laurent````````  
 Microsoft Security Essentials MSMpEng.exe 
 Microsoft Security Essentials msseces.exe 
`````````````````System Health check````````````````` 
 Total Fragmentation on Drive C: 1 % 
````````````````````End of Log`````````````````````` 


#5 AmyCo

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Posted 26 October 2014 - 10:29 PM

sorry virus will not let me post properly. Keeps redirecting me everytime and it looks like it doesn't post.



#6 AmyCo

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Posted 26 October 2014 - 10:33 PM

MiniToolBox by Farbar  Version: 21-07-2014
Ran by Owner (administrator) on 26-10-2014 at 22:31:05
Running from "C:\Users\Owner\Downloads"
Microsoft® Windows Vista™ Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================


"Reset FF Proxy Settings": Firefox Proxy settings were reset.

Hosts file not detected in the default directory

========================= Event log errors: ===============================

Application errors:
==================
Error: (10/26/2014 09:48:28 PM) (Source: MsiInstaller) (User: Owner-PC)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2015 -- Error 27046. CA_Error27046: SetWfpCallbacksAction(0xC0071A91): Driver installation failed

Error: (10/26/2014 09:37:18 PM) (Source: Application Error) (User: )
Description: Faulting application avg_remover_stf_x86_2015_5501(1).exe, version 15.0.0.5501, time stamp 0x540cb94a, faulting module avg_remover_stf_x86_2015_5501(1).exe, version 15.0.0.5501, time stamp 0x540cb94a, exception code 0x40000015, fault offset 0x001d0c5e,
process id 0x17c8, application start time 0xavg_remover_stf_x86_2015_5501(1).exe0.

Error: (10/26/2014 09:36:30 PM) (Source: Application Error) (User: )
Description: Faulting application avg_remover_stf_x86_2015_5501(1).exe, version 15.0.0.5501, time stamp 0x540cb94a, faulting module avg_remover_stf_x86_2015_5501(1).exe, version 15.0.0.5501, time stamp 0x540cb94a, exception code 0x40000015, fault offset 0x001d0c5e,
process id 0x1494, application start time 0xavg_remover_stf_x86_2015_5501(1).exe0.

Error: (10/26/2014 09:30:54 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifest.

Error: (10/26/2014 09:30:54 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifest.

Error: (10/26/2014 09:30:11 PM) (Source: Microsoft-Windows-SpoolerSpoolss) (User: NT AUTHORITY)
Description: 0x80070006

Error: (10/26/2014 09:04:18 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifest2" on line C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifest.
Component 2: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifest.

Error: (10/26/2014 09:04:18 PM) (Source: SideBySide) (User: )
Description: Activation context generation failed for "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifest1".Error in manifest or policy file "C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifest2" on line C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifest3.
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifest.

Error: (10/26/2014 09:02:05 PM) (Source: Microsoft-Windows-SpoolerSpoolss) (User: NT AUTHORITY)
Description: 0x80070006

Error: (10/26/2014 08:59:45 PM) (Source: System.EnterpriseServices) (User: )
Description: System.EnterpriseServices failed to install. Please fix the problem (see exception below) and run 'regasm System.EnterpriseServices.dll' again to install System.EnterpriseServices.

Exception:
'System.Runtime.InteropServices.COMException (0x8004E00F): COM+ was unable to talk to the Microsoft Distributed Transaction Coordinator
   at System.EnterpriseServices.Admin.ICatalog2.CurrentPartition(String bstrPartitionIDOrName)
   at System.EnterpriseServices.RegistrationHelperTx.InstallUtilityApplication(Type t)'


System errors:
=============
Error: (10/26/2014 10:31:03 PM) (Source: Service Control Manager) (User: )
Description: Remote Access Connection ManagerSecure Socket Tunneling Protocol Service%%2

Error: (10/26/2014 10:31:03 PM) (Source: Service Control Manager) (User: )
Description: Secure Socket Tunneling Protocol Service%%2

Error: (10/26/2014 10:30:58 PM) (Source: Service Control Manager) (User: )
Description: Remote Access Connection ManagerSecure Socket Tunneling Protocol Service%%2

Error: (10/26/2014 10:30:58 PM) (Source: Service Control Manager) (User: )
Description: Secure Socket Tunneling Protocol Service%%2

Error: (10/26/2014 10:30:58 PM) (Source: Service Control Manager) (User: )
Description: Remote Access Connection ManagerSecure Socket Tunneling Protocol Service%%2

Error: (10/26/2014 10:30:58 PM) (Source: Service Control Manager) (User: )
Description: Secure Socket Tunneling Protocol Service%%2

Error: (10/26/2014 10:30:57 PM) (Source: Service Control Manager) (User: )
Description: Remote Access Connection ManagerSecure Socket Tunneling Protocol Service%%2

Error: (10/26/2014 10:30:57 PM) (Source: Service Control Manager) (User: )
Description: Secure Socket Tunneling Protocol Service%%2

Error: (10/26/2014 10:30:57 PM) (Source: Service Control Manager) (User: )
Description: Remote Access Connection ManagerSecure Socket Tunneling Protocol Service%%2

Error: (10/26/2014 10:30:57 PM) (Source: Service Control Manager) (User: )
Description: Secure Socket Tunneling Protocol Service%%2


Microsoft Office Sessions:
=========================
Error: (10/26/2014 09:48:28 PM) (Source: MsiInstaller)(User: Owner-PC)
Description: SA_Error1709: StandardAction(0xC00706AD): Product: AVG 2015 -- Error 27046. CA_Error27046: SetWfpCallbacksAction(0xC0071A91): Driver installation failed(NULL)(NULL)(NULL)(NULL)

Error: (10/26/2014 09:37:18 PM) (Source: Application Error)(User: )
Description: avg_remover_stf_x86_2015_5501(1).exe15.0.0.5501540cb94aavg_remover_stf_x86_2015_5501(1).exe15.0.0.5501540cb94a40000015001d0c5e17c801cff18ede18ce08

Error: (10/26/2014 09:36:30 PM) (Source: Application Error)(User: )
Description: avg_remover_stf_x86_2015_5501(1).exe15.0.0.5501540cb94aavg_remover_stf_x86_2015_5501(1).exe15.0.0.5501540cb94a40000015001d0c5e149401cff18ebd53acd8

Error: (10/26/2014 09:30:54 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifestC:\Program Files (x86)\Nero\Nero 9\Nero Recode\Recode.exe.Manifest

Error: (10/26/2014 09:30:54 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifestC:\Program Files (x86)\Nero\Nero 9\Nero PhotoSnap\PhotoSnapViewer.exe.Manifest

Error: (10/26/2014 09:30:11 PM) (Source: Microsoft-Windows-SpoolerSpoolss)(User: NT AUTHORITY)
Description: 0x80070006

Error: (10/26/2014 09:04:18 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifestC:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifestC:\Program Files (x86)\Nero\Nero 9\Nero Recode\Recode.exe.Manifest

Error: (10/26/2014 09:04:18 PM) (Source: SideBySide)(User: )
Description: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_15302f0af3bbd1ec.manifestC:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.6001.18523_none_5cdd65e20837faf2.manifestC:\Program Files (x86)\Nero\Nero 9\Nero PhotoSnap\PhotoSnapViewer.exe.Manifest

Error: (10/26/2014 09:02:05 PM) (Source: Microsoft-Windows-SpoolerSpoolss)(User: NT AUTHORITY)
Description: 0x80070006

Error: (10/26/2014 08:59:45 PM) (Source: System.EnterpriseServices)(User: )
Description: System.EnterpriseServices failed to install. Please fix the problem (see exception below) and run 'regasm System.EnterpriseServices.dll' again to install System.EnterpriseServices.

Exception:
'System.Runtime.InteropServices.COMException (0x8004E00F): COM+ was unable to talk to the Microsoft Distributed Transaction Coordinator
   at System.EnterpriseServices.Admin.ICatalog2.CurrentPartition(String bstrPartitionIDOrName)
   at System.EnterpriseServices.RegistrationHelperTx.InstallUtilityApplication(Type t)'


CodeIntegrity Errors:
===================================
  Date: 2014-10-26 21:40:33.862
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportKE64.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-26 21:40:33.663
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportKE64.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-26 21:40:33.516
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportKE64.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-26 21:40:33.274
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportKE64.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-26 21:12:24.675
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportKE64.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-26 21:12:24.452
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportKE64.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-26 21:12:24.178
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportKE64.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-26 21:12:23.868
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportKE64.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-26 20:19:05.165
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportKE64.sys because the set of per-page image hashes could not be found on the system.

  Date: 2014-10-26 20:19:04.910
  Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Program Files (x86)\Trusteer\Rapport\bin\x64\RapportKE64.sys because the set of per-page image hashes could not be found on the system.



=========================== Installed Programs ============================
64 Bit HP CIO Components Installer (Version: 6.2.2 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (x32 Version: 6.2.2 - Hewlett-Packard) Hidden
Apple Mobile Device Support (HKLM\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Apple Mobile Device Support (HKLM-x32\...\{B678797F-DF38-4556-8A31-8B818E261868}) (Version: 8.0.0.23 - Apple Inc.)
Bonjour (HKLM\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Bonjour (HKLM-x32\...\{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}) (Version: 3.0.0.10 - Apple Inc.)
Box Sync (HKLM\...\{2603834D-4CE3-4594-B331-33CD4FB73129}) (Version: 4.0.5500.0 - Box, Inc.)
Box Sync (HKLM-x32\...\{2603834D-4CE3-4594-B331-33CD4FB73129}) (Version: 4.0.5500.0 - Box, Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 4.13 - Piriform)
CCleaner (HKLM-x32\...\CCleaner) (Version: 4.13 - Piriform)
Codec Pack Packages (HKCU\...\Codec Pack Packages) (Version:  - )
Codec Pack Packages (HKCU-x32\...\Codec Pack Packages) (Version:  - )
Dropbox (HKCU\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
Dropbox (HKCU-x32\...\Dropbox) (Version: 2.10.30 - Dropbox, Inc.)
EPSON WorkForce 610 Series Printer Uninstall (HKLM\...\EPSON WorkForce 610 Series) (Version:  - SEIKO EPSON Corporation)
EPSON WorkForce 610 Series Printer Uninstall (HKLM-x32\...\EPSON WorkForce 610 Series) (Version:  - SEIKO EPSON Corporation)
EPSON XP-300 Series Printer Uninstall (HKLM\...\EPSON XP-300 Series) (Version:  - SEIKO EPSON Corporation)
EPSON XP-300 Series Printer Uninstall (HKLM-x32\...\EPSON XP-300 Series) (Version:  - SEIKO EPSON Corporation)
Fences (Version: 1.0 - Stardock Corporation) Hidden
Fences (x32 Version: 1.0 - Stardock Corporation) Hidden
HP Demo (HKLM\...\{A7D48BF6-8ED8-4B91-8267-34CDE7807D05}_is1) (Version: HP Demo - Hewlett-Packard)
HP Demo (HKLM-x32\...\{A7D48BF6-8ED8-4B91-8267-34CDE7807D05}_is1) (Version: HP Demo - Hewlett-Packard)
iCloud (HKLM\...\{CE97E4D3-9F91-4D72-8A29-ED9EA90E5A15}) (Version: 2.1.3.25 - Apple Inc.)
iCloud (HKLM-x32\...\{CE97E4D3-9F91-4D72-8A29-ED9EA90E5A15}) (Version: 2.1.3.25 - Apple Inc.)
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version:  - Intel Corporation)
Intel® Graphics Media Accelerator Driver (HKLM-x32\...\HDMI) (Version:  - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
Intel® Matrix Storage Manager (HKLM-x32\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version:  - )
iTunes (HKLM\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
iTunes (HKLM-x32\...\{F46AA0F1-E284-4878-A462-5F11B9166C0E}) (Version: 11.4.0.18 - Apple Inc.)
Lexicon Lambda Driver (Version: 2.7 - Lexicon) Hidden
Lexicon Lambda Driver (x32 Version: 2.7 - Lexicon) Hidden
Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (HKLM-x32\...\Microsoft .NET Framework 3.5 SP1) (Version:  - Microsoft Corporation)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 3.5 SP1 (x32 Version: 3.5.30729 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (HKLM-x32\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (x32 Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (HKLM\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (HKLM-x32\...\Microsoft .NET Framework 4 Extended) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft .NET Framework 4 Extended (x32 Version: 4.0.30319 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Office 64-bit Components 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (x32 Version: 14.0.4734.1000 - Microsoft Corporation) Hidden
Microsoft Security Client (Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Client (x32 Version: 4.6.0305.0 - Microsoft Corporation) Hidden
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Security Essentials (HKLM-x32\...\Microsoft Security Client) (Version: 4.6.305.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 (HKLM-x32\...\{B6E3757B-5E77-3915-866A-CCFC4B8D194C}) (Version: 8.0.50727.4053 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM-x32\...\{6E8E85E8-CE4B-4FF5-91F7-04999C9FAE6A}) (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (HKLM-x32\...\{ad8a2fa1-06e7-4b0d-927d-6e54b3d31028}) (Version: 8.0.61000 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.56336 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2005 Redistributable (x64) (x32 Version: 8.0.56336 - Microsoft Corporation) Hidden
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM-x32\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM-x32\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM-x32\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219 (HKLM-x32\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
Network64 (Version: 140.0.215.000 - Hewlett-Packard) Hidden
Network64 (x32 Version: 140.0.215.000 - Hewlett-Packard) Hidden
Rapport (Version: 3.5.1205.20 - Trusteer) Hidden
Rapport (x32 Version: 3.5.1205.20 - Trusteer) Hidden
Soft Data Fax Modem with SmartCP (HKLM\...\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1) (Version: 7.74.00 - Conexant Systems)
Soft Data Fax Modem with SmartCP (HKLM-x32\...\CNXT_MODEM_PCI_VEN_14F1&DEV_2F20&SUBSYS_200C14F1) (Version: 7.74.00 - Conexant Systems)
VirtualCom driver (HKLM\...\{19639A51-FCC5-40BA-9F07-D8292A07249B}) (Version: 1.0.0 - ait)
VirtualCom driver (HKLM-x32\...\{19639A51-FCC5-40BA-9F07-D8292A07249B}) (Version: 1.0.0 - ait)
Visual Studio 2010 x64 Redistributables (HKLM\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2010 x64 Redistributables (HKLM-x32\...\{21B133D6-5979-47F0-BE1C-F6A6B304693F}) (Version: 13.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x64 Redistributables (HKLM-x32\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)

========================= Devices: ================================

Name: Microsoft ISATAP Adapter #4
Description: Microsoft ISATAP Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: tunnel
Problem: : This device cannot start. (Code10)
Resolution: Device failed to start. Click "Update Driver" to update the drivers for this device.
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.


========================= Memory info: ===================================

Percentage of memory in use: 57%
Total physical RAM: 4085.39 MB
Available physical RAM: 1729.77 MB
Total Pagefile: 8369.98 MB
Available Pagefile: 5889.36 MB
Total Virtual: 4095.88 MB
Available Virtual: 4007.96 MB

========================= Partitions: =====================================

1 Drive c: (HP) (Fixed) (Total:585.12 GB) (Free:394.82 GB) NTFS
2 Drive d: (FACTORY_IMAGE) (Fixed) (Total:11.05 GB) (Free:1.07 GB) NTFS

========================= Users: ========================================

User accounts for \\OWNER-PC

Administrator            ASPNET                   Guest                    
Owner                    


**** End of log ****
 



#7 AmyCo

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Posted 30 October 2014 - 09:28 AM

I posted the requested reports. Any advice would be so appreciated.



#8 Alex&Vanko

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Posted 30 October 2014 - 11:53 AM

Sorry for the late reply!

Uninstall this - Codec Pack Packages and install K-lite codec Pack http://www.codecguide.com/download_kl.htm

Fences from Stardock to make Windows more beautiful may grease, smear it.

 

Please download AdwCleaner by Xplode HERE or HERE onto your desktop.

    Close all open programs and internet browsers.
    Double click on AdwCleaner.exe to run the tool.
    Click on Scan.
    After the scan is complete click on "Clean"
    Confirm each time with Ok.
    Your computer will be rebooted automatically. A text file will open after the restart.
    Please post the content of that logfile with your next answer.
    You can find the logfile at C:\AdwCleaner[S1].txt as well.

Please download Junkware Removal Tool HERE or HERE to your desktop.

    Shut down your protection software now to avoid potential conflicts.
    Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    The tool will open and start scanning your system.
    Please be patient as this can take a while to complete depending on your system's specifications.
    On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    Post the contents of JRT.txt into your next message.

 

  Download Malwarebytes' Anti-Malware Free HERE or HERE to your desktop.
    - Do not accept the Free Trial Version at this time -
    * Double-click mbam-setup.exe and follow the prompts to install the program.
    * At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
    * If an update is found, it will download and install the latest version.
    * Once the program has loaded, select Perform quick scan, then click Scan.
    * When the scan is complete, click OK, then Show Results to view the results.
    * Be sure that everything is checked, and click Remove Selected.
    * When completed, a log will open in Notepad.
    * Post the log back here.
How to open the log:
Open MalwareBytes Anti-Malware and then click on History
On the left column, select Application Logs. Select the most recent log among the list, it is usually the one on the top (or sort by date) and open it.
Go to the bottom left corner to Export and select Text File (*.txt)
Save it to the desktop

    Be sure to restart the computer if requested.

 

Please download the ESET Online Scanner HERE and save it to your Desktop.
Disable the realtime-protection of your antivirus and anti-malware programs because they might interfere with the scan.
    Start esetsmartinstaller_enu.exe with administartor privileges.
    Select the option Yes, I accept the Terms of Use and click on Start.
    Make sure that the option Remove found threats is checked, and the option Scan archives is checked.
    Now click on Advanced Settings and select the following:
        Scan for potentially unwanted applications
        Scan for potentially unsafe applications
        Enable Anti-Stealth Technology
    Click on Start. The virus signature database will begin to download. This may take some time.
    When completed the Online Scan will begin automatically.
    Note: This scan might take a long time! Please be patient.
    When completed select Uninstall application on close if you so wish
    Now click on Finish
The path to the log file is "C:\Program Files\ESET\EsetOnlineScanner\log.txt" (on 64-bit systems this directory will be "C:\Program Files (x86)\ESET\Esetonlinescanner\log.txt")

Note: Do not forget to re-enable your antivirus application after running the above scan!

 

Thank you!



#9 AmyCo

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Posted 30 October 2014 - 08:09 PM

Adware will let me download, but it gives me an error line 4974 variable error object



#10 AmyCo

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Posted 30 October 2014 - 08:24 PM

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.3.3 (10.21.2014:1)
OS: Windows ™ Vista Home Premium x64
Ran by Owner on Thu 10/30/2014 at 20:13:01.65
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Failed to stop: [Service] netfilter64



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ FireFox

Successfully deleted the following from C:\Users\Owner\AppData\Roaming\mozilla\firefox\profiles\bxjzcfck.default-1410367377993\prefs.js

user_pref("extensions.5zK.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"warnalert11.com\")>-1||u
user_pref("extensions.7pYb6hQkl4vA0cAV.scode", "(function(){try{var url=(window.self.location.href + document.cookie);if(url.indexOf(\"acebook\")>-1||url.indexOf(\"warnalert11
Emptied folder: C:\Users\Owner\AppData\Roaming\mozilla\firefox\profiles\bxjzcfck.default-1410367377993\minidumps [4 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 10/30/2014 at 20:22:34.96
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 



#11 AmyCo

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Posted 30 October 2014 - 09:03 PM

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 10/30/2014
Scan Time: 8:25:19 PM
Logfile: mwbtext.txt
Administrator: Yes

Version: 2.00.3.1025
Malware Database: v2014.10.30.13
Rootkit Database: v2014.10.22.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows Vista Service Pack 1
CPU: x64
File System: NTFS
User: Owner

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 336500
Time Elapsed: 21 min, 41 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Warn
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 2
PUP.Optional.CouponArific.A, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\CouponArificService64, Quarantined, [d60f809a770583b363fab272a75c8080],
PUP.Optional.Getsavin.A, HKU\S-1-5-21-2450048525-1592783596-3897504228-1000-{ED1FC765-E35E-4C3D-BF15-2C2B11260CE4}-0\SOFTWARE\APPDATALOW\SOFTWARE\GetSavin, Quarantined, [5d8898824636b68046fb43e2f70c3fc1],

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 1
PUP.Optional.CouponArific.A, C:\Program Files (x86)\35556262-902E-49AE-8622-66E14F1F041C, Quarantined, [8c590e0cc8b4181eb15ddf45de25a957],

Files: 2
PUP.Optional.CouponArific.A, C:\Program Files (x86)\35556262-902E-49AE-8622-66E14F1F041C\libeay32.dll, Quarantined, [8c590e0cc8b4181eb15ddf45de25a957],
PUP.Optional.CouponArific.A, C:\Program Files (x86)\35556262-902E-49AE-8622-66E14F1F041C\ssleay32.dll, Quarantined, [8c590e0cc8b4181eb15ddf45de25a957],

Physical Sectors: 0
(No malicious items detected)


(end)



#12 AmyCo

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Posted 31 October 2014 - 07:53 AM

ESETSmartInstaller@High as downloader log:
all ok
# product=EOS
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.7623
# api_version=3.0.2
# EOSSerial=f8dfd20b74649a4e8ae03e43ab3acf88
# engine=20861
# end=finished
# remove_checked=true
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2014-10-31 10:44:30
# local_time=2014-10-31 05:44:30 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=6.0.6001 NT Service Pack 1
# compatibility_mode_1='Microsoft Security Essentials'
# compatibility_mode=5895 16777213 100 100 0 55950386 0 0
# compatibility_mode_1='Webroot SecureAnywhere'
# compatibility_mode=16130 16777213 100 100 307169 307181 0 0
# scanned=260335
# found=24
# cleaned=23
# scan_time=30957
sh=B5B41E946960F17050C00A4891CFF46B08486A4D ft=1 fh=79895fd74f1827db vn="Win32/Bundled.Toolbar.Google.D potentially unsafe application" ac=I fn="C:\WINDOWS\SysWOW64\Adobe\Shockwave 12\gt.exe"
sh=9F82BB5DC8D4EC6B8B2BB47CB6C329B8AF1C14CE ft=1 fh=c92ed1f3ca58c043 vn="Win32/InstallCore.AZ potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\AppData\Local\Temp\7569574.Uninstall\uninstaller.exe"
sh=9F82BB5DC8D4EC6B8B2BB47CB6C329B8AF1C14CE ft=1 fh=c92ed1f3ca58c043 vn="Win32/InstallCore.AZ potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\AppData\Local\Temp\7812795.Uninstall\uninstaller.exe"
sh=9AE0618716D3E935A166BCBE45297E6C22274E1A ft=1 fh=a7dc3d73f96764c5 vn="Win32/VOPackage.AI potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\AppData\Local\Temp\is45637729\2803399_stp\Generic_vo.exe"
sh=DBADE6D08F7FC274FB467C755DE96AE7653104F7 ft=0 fh=0000000000000000 vn="multiple threats (deleted - quarantined)" ac=C fn="C:\Users\Owner\AppData\Roaming\AVG\Rescue\PC Tuneup 2011\120520120441464.rsc"
sh=34496AC2A83D268E9BC11F7AC142737539034D1E ft=0 fh=0000000000000000 vn="Win32/Keygen.ET potentially unsafe application (deleted - quarantined)" ac=C fn="C:\Users\Owner\AppData\Roaming\uTorrent\mixcraft\QuickTime Pro  7.73.80.64+keyG by Senzati.rar"
sh=3F070E1610AF41BE95DA5D4C782AC0664C674C4D ft=0 fh=0000000000000000 vn="OSX/Keygen.AA potentially unsafe application (deleted - quarantined)" ac=C fn="C:\Users\Owner\AppData\Roaming\uTorrent\mixcraft\ADOBE.CS6.0.MASTER.COLLECTION.WIN.OSX.KEYGEN-XFORCE\Crack-OSX\xf-amcs6.dmg"
sh=2C9E64807C9300C8875096BB3F83E17333F4DCF6 ft=0 fh=0000000000000000 vn="BAT/HostsChanger.A potentially unsafe application (deleted - quarantined)" ac=C fn="C:\Users\Owner\AppData\Roaming\uTorrent\mixcraft\ADOBE.CS6.0.MASTER.COLLECTION.WIN.OSX.KEYGEN-XFORCE\Crack-Windows\disable_activation.cmd"
sh=6890A4FCDEBE79286D246C1EF179E93F9A162206 ft=1 fh=c59b5e7515eb22e4 vn="a variant of MSIL/RiskWare.HackAV.C application (cleaned by deleting - quarantined)" ac=C fn="C:\Users\Owner\AppData\Roaming\uTorrent\mixcraft\BitDefender Total Security 2013 incl. Lifetime Activator\FIX\LBA_2.0BETA5.exe"
sh=8535ED1AB74D7B9547C7D47E75B9159076527253 ft=1 fh=25a511c14236d929 vn="a variant of Win32/Toolbar.Widgi.B potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\Desktop\asc-setup.exe"
sh=3D65BFBEDE86C6117C6D044352C73D818050979D ft=1 fh=ef9dce1c46ef4044 vn="Win32/Bundled.Toolbar.Google.D potentially unsafe application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\Desktop\ccsetup325pro.exe"
sh=D4896A8D5777CF0DF672A4F047542287DADE5C91 ft=1 fh=8f92520009fdfa22 vn="a variant of Win32/PCCleaners potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\Desktop\PC_Cleaner_Pro_Installer_a3(1).exe"
sh=D4896A8D5777CF0DF672A4F047542287DADE5C91 ft=1 fh=8f92520009fdfa22 vn="a variant of Win32/PCCleaners potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\Desktop\PC_Cleaner_Pro_Installer_a3.exe"
sh=A6ED832891A33050F02E20054678407543B041DA ft=1 fh=7fe86c3e42fd36f2 vn="Win32/TopMedia.B potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\Desktop\PC_Fix_Cleaner_2011_v3.0.6_Incl_Crack_[ThumperDC]_secure.exe"
sh=A6ED832891A33050F02E20054678407543B041DA ft=1 fh=7fe86c3e42fd36f2 vn="Win32/TopMedia.B potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\Desktop\PC_HelpSoft_PC_Cleaner_v3.0.4.0_With_Key_[iahq76]_secure(1).exe"
sh=A6ED832891A33050F02E20054678407543B041DA ft=1 fh=7fe86c3e42fd36f2 vn="Win32/TopMedia.B potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\Desktop\PC_HelpSoft_PC_Cleaner_v3.0.4.0_With_Key_[iahq76]_secure.exe"
sh=A33D60E7C118DF178EF0BE1DC2841233AFF0C741 ft=1 fh=4197c0f1cbcf4ac1 vn="Win32/Bundled.Toolbar.Google.D potentially unsafe application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\Desktop\Shockwave_Installer_Slim.exe"
sh=D8557AC708E828868CED73454624143C1752AEC5 ft=1 fh=32c6bcee0f301040 vn="a variant of Win32/OpenInstall potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\Desktop\Winzip_TSV387T25\b84a291d6f2dd32622e3a7e1bb64aa0b_WinZip180.exe"
sh=A011DFD8D93BBA7B75833C0F85FF6E1D25594B84 ft=1 fh=049679d5506e563e vn="a variant of Win32/Conduit.SearchProtect.N potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\Old Firefox Data\hedwedp3.default\extensions\{1122b43d-30ee-403f-9bfa-3cc99b0caddd}\Plugins\npConduitFirefoxPlugin.dll"
sh=4ED25B3CC890F0610C90A0AFC23958E9735BBADA ft=1 fh=5adcb2e47924708b vn="a variant of Win32/Conduit.SearchProtect.N potentially unwanted application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\Old Firefox Data\hedwedp3.default\extensions\{687578b9-7132-4a7a-80e4-30ee31099e03}\Plugins\npConduitFirefoxPlugin.dll"
sh=80399CC18367B95C2FF36B46F83FE58DBB046928 ft=0 fh=0000000000000000 vn="Win32/Keygen.ET potentially unsafe application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Desktop\QuickTime Pro  7.73.80.64+keyG by Senzati\QuickTime Pro  7.73.80.64+keyG by Senzati\Keygen 1  QuickTime.rar"
sh=8E3C5227EE9707038C2F94C35CB7DE7DDC32F905 ft=1 fh=3e4f488add131322 vn="Win32/OpenCandy potentially unsafe application (deleted - quarantined)" ac=C fn="C:\Users\Owner\Downloads\avc-free.exe"
sh=D4896A8D5777CF0DF672A4F047542287DADE5C91 ft=1 fh=8f92520009fdfa22 vn="a variant of Win32/PCCleaners potentially unwanted application (deleted - quarantined)" ac=C fn="C:\WINDOWS\uninst.exe"
sh=B5B41E946960F17050C00A4891CFF46B08486A4D ft=1 fh=79895fd74f1827db vn="Win32/Bundled.Toolbar.Google.D potentially unsafe application (deleted - quarantined)" ac=C fn="C:\WINDOWS\System32\Adobe\Shockwave 12\gt.exe"
 



#13 Alex&Vanko

Alex&Vanko

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Posted 31 October 2014 - 12:39 PM

Download Delfix HERE to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

    Activate UAC (optional; some users prefer to keep it off)
    Remove disinfection tools
    Create registry backup
    Purge System Restore
    Reset system settings


Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

 

Download HitmanPro x64 HERE from onto your desktop.

Double-click on the file named HitmanPro.exe.It will be updated.When the program starts you will be presented with the start screen.Click on the Next button.Accept to store a copy of the program to your computer and click Next and it will start to scan.
When it has finished it will display a list of all the malware that the program found.Below next to button buy now is option Save log.Save it to your desktop and paste it here.

 

Also there are two antivirus programs.

Webroot SecureAnywhere          
Microsoft Security Essentials
 
Uncheck optional offer.
Update Adobe Reader - http://get.adobe.com/reader/
88.37MB
 
Thank you!


#14 AmyCo

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Posted 01 November 2014 - 10:28 AM

which antivirus do you believe is the best to use? AVG, webroot or microsoft security?



#15 Alex&Vanko

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Posted 01 November 2014 - 10:42 AM

You ask a common question for which you will receive varying opinions and recommendations. There is no universal "one size fits all" solution that works for everyone and there is no single best anti-virus. Every vendor's virus lab and program scanning engine is different. Each has has its own strengths and weaknesses and they often use a mix of technologies to detect and remove malware. In many cases choosing an anti-virus is a matter of personal preference and what works best on a particular system. You may need to experiment and find the one most suitable for your needs.

Here are links to some recent BC discussion topics with opinions from other members:
* What is the best antivirus protection?
* What's the best premium security suite in the market currently?
* Recommend a good free antivirus program
* Which antivirus and malware programs should I use together?
* Antivirus Solution?

Here are links to polls about this very subject:
* Poll: Best Antivirus and Firewall
* Poll: Best Anti-Spyware/Anti-Malware/On-Demand Scanner

 

credits to quietman7


Edited by Alex&Vanko, 01 November 2014 - 10:42 AM.





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