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HELP! I am infected.


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#1 AmyCo

AmyCo

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Posted 26 October 2014 - 11:23 AM

I am usually pretty protected and haven't needed to post here in a very long time. But my husbands computer has gotten bit hard.

I can't download AVG or update it. I can't download combo fix or adwcleaner. When I get on a page it has a many "Ad Options" and Coupons Ad virus and then redirects every page to a java update page and then starts downloading "setup.exe" files over and over again. I can't get to a page to download because of the redirect. Not even in safe mode.  

 

What is the first steps to fixing this problem? bonfire? :)

 

Amy 

Windows Vista



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