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Blue Screen When Running Repair Tools


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#1 CyberWoolf

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Posted 13 June 2006 - 12:27 AM

Alright, Ive recovered from a bad crash thanks to ontrack recovery. I have everything back on my drive and I keep getting a blue screen when I run system mechanic or any other error fixing programs. It mainly does it on the deep scan analysis. When it blue screens it gives me the page fault in a non paged area. I know its not the memory because I tested it with 3 other memory sticks I had.

I do think it is partly due to my video card. I have an nvidia bfg 5500. I uninstalled the drivers from the add/remove list and when I ran some other nvidia/ati driver removal tools.. it said it was removed but it was still there. Windows does not recognize the video card.

Any ideas? I am running xp I have an asus mobo (I cant remember the model offhand) athlon xp 64 3700.. 1 gig of corsair memory.

Any suggestions? It does happen in safe mode too :-(
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#2 Merlin_22

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Posted 13 June 2006 - 05:42 AM

I keep getting a blue screen when I run system mechanic or any other error fixing programs. It mainly does it on the deep scan analysis. When it blue screens it gives me the page fault in a non paged area. I know its not the memory because I tested it with 3 other memory sticks I had.


System Machinic sucks on windows XP and I would never recommend that software for XP systems as it will always cause problems.


I do think it is partly due to my video card. I have an nvidia bfg 5500. I uninstalled the drivers from the add/remove list and when I ran some other nvidia/ati driver removal tools..



Did you install the newer drivers for Nvidia?

If not please do so, but BEFORE installing it, turn your internet off and virus scann the file, then if no virus, turn off your Anti-Virus and install the software, reboot when installation is complete.

TONY

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#3 CyberWoolf

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Posted 13 June 2006 - 08:04 AM

Hmm What do you recommend instead of system mechanic?

I forgot to add... I cant install the new nvidia drivers because I get an installshield error -6003. I did research it on google and I found people did get the error but I never found a solution.

I did shut down my av (kaspersky) and all other progs that were running.

Thank you sooo much for help! I really appreciate it!!! This problem is driving me nuts!! I never had such problems when I used ATI!
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#4 Albert Frankenstein

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Posted 13 June 2006 - 09:14 AM

Blue screens are often called 'Blue Screens of Death' (or BSOD) by users, and 'Stop Messages' by Microsoft. We need to know the exact message you see when you get the blue screen. We especially are looking for a set of letters and numbers about half way down the page that take this format:

0x0000008e

This is usually followed by a set of 4 simliar numbers in parenthasis. For now we just need the first set of letter and numbers (before the numbers in the parenthasis).

This will help you diagnose why you are getting the stop messages.
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#5 CyberWoolf

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Posted 13 June 2006 - 12:59 PM

I know what a blue is :-) I figured I would give the symptoms first. I will make the error again and post the details
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#6 usasma

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Posted 14 June 2006 - 09:37 AM

Some additional hints for isolating the error.

1) Check the System section of Event Viewer for details on the error
2) Search your hard drive for *.dmp files. They can be analyzed to isolate the error.
3) When Microsoft Error Reporting launches - don't send the report, but leave the dialog open! Then, check the Details link for the location of the any files (they'll be in a Temp directory) and save them elsewhere so they aren't erased when the error report is sent.
4) Check to ensure that you've got the latest chipset/mobo drivers installed for your motherboard.
5) Run SFC.EXE /SCANNOW from the Run dialog to see if it will repair any protected system files. If it asks for your CD, visit Windows Update immediately afterwards to check your updates.
6) A drastic option, but it will save your settings and data, is a repair install of XP.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 CyberWoolf

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Posted 14 June 2006 - 06:14 PM

Thanks guys for the great help! I noticed my video driver said safevga.. so I googled that and found out my motherboard via drivers werent installed properly. That solved my graphic card problem..

I also solved the installshield issue! I just renamed the folder in the c:\program files\shared\ and voila! It worked!

I am now testing xp repair pro to see if that will cause another blue screen.. I hope it doesnt!!

Thanks for the great ideas usama.. I wil definately check the dumps and system errors! I forgot about those!

-----

Edited.. I DID get the blue screen again.. here is what it is.. I know it cant be memory. I had previously used patriot memory (1 gig) and I got blue screen.. I switched to corsair and it worked fine.. that is what I have in now.. corsair 1gig

Blue screen error msg:

Error code 00000050, parameter1 fff7fff8, parameter2 00000000, parameter3 80543c1d, parameter4 00000000.


Edited by CyberWoolf, 14 June 2006 - 06:45 PM.

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#8 usasma

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Posted 15 June 2006 - 09:53 AM

Here's 2 good links about the STOP 0x50 error:

http://aumha.org/win5/kbestop.php#0x50
http://www.osronline.com/ddkx/ddtools/bccodes_4qsn.htm

What sort of test did you do on your memory? I'd suggest running one of these free floppy based memory diagnostic tools to ensure that there aren't any errors. Run the test for at least 2 hours (but overnight is better). Any errors (IMO) are unacceptable (although others do disagree with me on this).

Memory Test Software Links:

http://www.simmtester.com/page/products/doc/download.asp
http://oca.microsoft.com/en/windiag.asp
http://www.memtest.org/
http://www.memtest86.com/

http://www.hcidesign.com/
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.




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